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All 78 Augusta hotels

Country Inn & Suites

2.5 of 5 Hotel   |   103 Sherwood Drive, Augusta, GA 30909
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Ranked #39 of 78 hotels in Augusta
A recent review
3 of 5 stars reviewed 3 weeks ago
nearmiss St Louis, MO
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68 people have reviewed this hotel

Traveler rating
    20
    14
    15
    7
    12
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24
9
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0
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
St Louis, MO
Contributor
12 reviews 12 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First impression of the hotel was fine, check in was easy, entrance was welcoming. The good: suite room (two queen plus sofa sleeper) was large. Two televisions, plenty of closet space, beds and pillows were very comfortable. We could not hear anyone around us, even close to a busy street. (free) Wifi was strong, even on the upper floor, though... More

Was this review helpful? Yes 1
Atlanta
Contributor
19 reviews 19 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one night. I would not recommend it. Our room reeked of stale cigarette smoke. I called reception right after we got in and was told they could not move me. The bathroom toilet ran all the time, the sink drain didn't drain, in general it needs a lot of maintenance. Breakfast was good, and it is... More

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CarlsonRezidor, Online, Customer Support at Country Inn & Suites, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns & Suites standards. To discuss your stay further, please contact Corporate Customer Care. More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We were in town for a competition and visiting a teammate at this location. Our daughters were swimming and mine went to get out of the pool. Het foot slipped and she cut her foot on some rusty metal in their pool. When asked for a bandaid the front desk clerk said they did not have a first aid kit.... More

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CarlsonRezidor, Online, Customer Support at Country Inn & Suites, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites Augusta at I-20, GA and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. More

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed March 14, 2014

My husband & I had been visiting our daughter in Athens, GA, and had gotten the flu while there. We tried to come home too soon and had to stop. We are seniors, and the recovery time was harder than we expected. Thank goodness we picked this hotel. Yolanda, at the front desk, was so concerned and helpful. She even... More

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Port Richey, Florida
Top Contributor
51 reviews 51 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 5, 2014

I stay in hotels a lot and this one does not rate high in my book. The staff never even smiled. It seemed like they could not be bothered. The hotel looked cute from the outside and when you walked in it was warm and welcoming decor, just nothing else. The rooms could use an update. The indoor pool was... More

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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2014

Very nice hotel. The manager and staff were friendly and helpful. I was there during the ice storm Feb 2014. The hotel was packed and they took care of us very well. I would stay there any time!!! They do need some extra help hired for the housekeeping. Our room was clean when we arrived.

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Raleigh, North Carolina
2 reviews
1 of 5 stars Reviewed February 17, 2014

This was one of the most disgusting hotels that I have every stayed and I have stayed in many. Let me first state that the staff was as nice as they could be considering the circumstances they were presented with and I commend them for being so friendly. We checked in on a Friday after an ice storm where the... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites, responded to this review

Dear S M, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize if your room was not ready at the time of check in. We also apologize if you were not... More

Memphis, Tennessee
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 5, 2014

We stay at this particular Country Inn & Suites at least twice each year. This visit was very disappointing. The employee upon check-in acted as if we were inconveniencing her, although she only had to run my credit card since I had reserved the room before our stay. Our room had a wet, moldy smell. The bathroom was only stocked... More

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CarlsonRezidor, online customer care at Country Inn & Suites, responded to this review

Dear TNbarge, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We sincerely apologize if there were not enough towels in your room or cookies at the front desk during your stay. We also... More

Amelia Island, Florida
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2013

overall it was a nice stay, room was clean, everything worked, staff friendly, the foyer was very cold, chilled you when you walk in, I thought there was a hot tub in the pool area so I was a little disappointed to find out there wasn't, the ice machine didn't work on the 1st floor, very good location and easy... More

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Smyrna, Georgia
1 review
1 of 5 stars Reviewed November 11, 2013

I've usually had good luck with Country Inn & Suites. I was staying in Augusta for business. Apparently, they had been switching over their televisions and had stayed the week before one night with a problem with the TV, but the maintenance staff remedied the problem. Very nice. Last week when I stayed there, I was given a room where... More

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CarlsonRezidor, Carlson at Country Inn & Suites, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We understand how your stay was frustrating as you had to change rooms 3 times, with no compensation offered so to discuss your concern further, we ask that you please contact Corporate Customer Care. More

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Additional Information about Country Inn & Suites

Also Known As:
Country Inn And Suites
Country Hotel
Country Hotel Augusta
Country Inn Augusta
Augusta Country Inn
Address: 103 Sherwood Drive, Augusta, GA 30909
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 78 hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites 2.5*
Reservation Options:
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