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All 79 Augusta hotels

Country Inn & Suites

2.5 of 5 Hotel   |   103 Sherwood Drive, Augusta, GA 30909
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45%
Ranked #39 of 79 hotels in Augusta
A recent review
3 of 5 stars Reviewed June 14, 2014
MykiBien
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  • Reviews (74)
  • Photos (28)
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  • Room tips (16)
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74 people have reviewed this hotel

Traveler rating
    20
    14
    20
    7
    13
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28
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 14, 2014 via mobile

When my family and I visited Augusta was for only a day and we had reservations for a nearby hotel. When we got there the place was filthy. We obviously could not stay there so we looked for another place that could provide that. It was pretty late at night. The CountryInn hotel was closest. When we got there it... More

Was this review helpful? Yes 1
shahjasmines, Director of Sales at Country Inn & Suites, responded to this review

Dear MykiBien, Thank you for staying with us at Country Inn and Suites! We really value your opinion. Hopefully the next time you are in the Augusta area you can stay with us again, enjoy the amenities and check out our renovated hotel! You're going to love it! More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 29, 2014

Since I'm a memeber of the Carlson club , my choice of hotel to stay at has been The Country Inns and Suites in the past. Which all have been excellent. This location was still under renovation. i had aroom on the 3rd floor, the window would only open about 2 inches for fresh breeze to come into room, so... More

Was this review helpful? Yes 1
shahjasmines, Director of Sales at Country Inn & Suites, responded to this review

Dear Johnny R, Thank you for staying with us at Country Inn. We really value all of our guests. First please accept out apologies for the inconvenience of the renovations and missing entertainment section from the lobby. We are working hard to improve our hotel for all of our guests. The windows have a lock which prevents them from opening... More

Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2014

I love the Country Inn and Suites brand --- usually. When we arrived we discovered that they were undergoing a massive renovation. I had spoken to them a couple of times on the phone and they never mentioned this at all -- upon walking in, my first question to the attendant was "are you open" - there were ladders propped... More

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CarlsonRezidor, Online Support Specialist at Country Inn & Suites, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope for another opportunity to exceed your expectations. More

Durham, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 2, 2014

I stayed here for a weekend during my child's basketball tournament. The hotel was selected by the team's coach and to be honest, it would not have been my first choice. Before arriving to the hotel, I notified the staff via telephone regarding my late arrival due to adverse traveling conditions. I was immediately put off by the poor communication... More

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Hillsborough, North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 28, 2014

The outside entrance and lobby are very inviting, but that ceases to be the case once you leave those areas. The inside of the hotel seems old, although I'm not sure it is. Carpet is worn in multiple places, staff seemed not quite prepared for being fully booked (as evidenced by limited linens), and cleaning of our group's rooms was... More

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Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 22, 2014

We stayed here during the busy period of the US Masters. The booking agent booked us in here so we did not really know how much it actually cost us that time. The reception lady was not as friendly as other places that I've been to during this trip (may be she had a bad day, who knows!). We were... More

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St Louis, MO
Contributor
12 reviews 12 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 25, 2014

First impression of the hotel was fine, check in was easy, entrance was welcoming. The good: suite room (two queen plus sofa sleeper) was large. Two televisions, plenty of closet space, beds and pillows were very comfortable. We could not hear anyone around us, even close to a busy street. (free) Wifi was strong, even on the upper floor, though... More

Was this review helpful? Yes 1
Atlanta
Contributor
19 reviews 19 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed March 20, 2014 via mobile

We stayed here for one night. I would not recommend it. Our room reeked of stale cigarette smoke. I called reception right after we got in and was told they could not move me. The bathroom toilet ran all the time, the sink drain didn't drain, in general it needs a lot of maintenance. Breakfast was good, and it is... More

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CarlsonRezidor, Online, Customer Support at Country Inn & Suites, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns & Suites standards. To discuss your stay further, please contact Corporate Customer Care. More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed March 16, 2014 via mobile

We were in town for a competition and visiting a teammate at this location. Our daughters were swimming and mine went to get out of the pool. Het foot slipped and she cut her foot on some rusty metal in their pool. When asked for a bandaid the front desk clerk said they did not have a first aid kit.... More

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CarlsonRezidor, Online, Customer Support at Country Inn & Suites, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites Augusta at I-20, GA and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. More

Wilmington, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

My husband & I had been visiting our daughter in Athens, GA, and had gotten the flu while there. We tried to come home too soon and had to stop. We are seniors, and the recovery time was harder than we expected. Thank goodness we picked this hotel. Yolanda, at the front desk, was so concerned and helpful. She even... More

Was this review helpful? Yes 1
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Additional Information about Country Inn & Suites

Address: 103 Sherwood Drive, Augusta, GA 30909
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites 2.5*
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Also Known As:
Country Inn And Suites
Country Hotel Augusta
Country Inn Augusta
Augusta Country Inn

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

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