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All 79 Augusta hotels

Country Inn & Suites

2.5 of 5 Hotel   |   103 Sherwood Drive, Augusta, GA 30909
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Ranked #42 of 79 Hotels in Augusta
A recent review
4 of 5 stars reviewed 2 weeks ago
Helen H anderson, United States
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106 reviews from our community

Traveler rating
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    24
    9
    24
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37
15
Solo
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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1 review
1 of 5 stars Reviewed 1 week ago

We arrived to find out the general manager had changed my reservation (after I had already paid for my room) and placed me in a lesser room. They were sold out so they made no accommodations. I was forced to find another last minute hotel, which cost more and was much lower in quality. They refunded my money but completely... More 

Was this review helpful? Yes
CarlsonRezidor, Carlson at Country Inn & Suites, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We will make sure to touch base with each of our staff to make sure this does not happen again. More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Staff is wonderful. Hotel itself leaves a lot to be desired. I stayed in two rooms because I had to switch. Both rooms were dirty, hair in the tub, dirty floors and sink, carpets smelled terrible, broken window.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Support Specialist at Country Inn & Suites, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly. More 

anderson, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stay at this hotel last week,The Hotel is very clean and well maintain.They offer very good hot breakfast in the morning and hotel staff and breakfast attendant was very friendly. We enjoyed Chocalate cookies and chocolate mint candy. Above all the late us check out late afternoon. Great stay!!!

Review collected in partnership with Country Inns & Suites By Carlson

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Jacksonville Florida, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Room was ok but it is time for upgrades, location is good a lot of eating places around the area .close to the interstate down town not that far and there is lots of shopping places close to this hotel, if you are just staying for a night like i did on an emergency trip that i had to make... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Fayetteville, United States
1 review
5 of 5 stars Reviewed November 12, 2014

We had great stay at this hotel. very quite and comfortable hotel. They offer hot breakfast and hosted by great staff. Hotel just renovated month ago, Look very good. They have very helpful staff.We enjoyed our stay.

Review collected in partnership with Country Inns & Suites By Carlson

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Ormond Beach, Florida, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 3, 2014

Nice staff but rooms need new carpet and furniture. If my days wasn't so long and so exhausted by the time we arrived we would have walked right back out. Carpet torn, furniture was extremely soiled.... Just nasty.

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites, responded to this review

We apologize for the disappointments you experienced during your stay in regards to the condition of our hotel. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal... More 

Knoxville, Tennessee
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 3, 2014

Not a great hotel but great location. It is near lots of chain restaurants and close to the interstate. Nice size room, clean. The bed covers were very wrinkled like they had just been pull out of the hamper. There used to be a border along the edge of the ceiling and you could tell it had been removed, and... More 

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Birmingham, United States
1 review
4 of 5 stars Reviewed November 1, 2014

We had a comfort stay Staff and Breakfast attendant was very friendly They offer hot breakfast. They helped to move our luggage and other items. They offer great customer service .I will recommend this hotel to our other friends.We enjoyed our stay!!!

Review collected in partnership with Country Inns & Suites By Carlson

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greenville, United States
1 review
5 of 5 stars Reviewed October 28, 2014

Great stay over all. Hotel front desk staff recognized me as a Carlson elite member .Room was upgraded with out charge. Hotel recently renovated. I enjoyed my stay. Hotel offer very nice hot breakfast.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Augusta, United States
1 review
1 of 5 stars Reviewed October 27, 2014

We had two rooms. Both were very filthy. Surfaces in room and bathroom were sticky. There was lots of hair and hair balls on the floor. Both bathroom sinks drained very, very slowly. Unfortunately, I forgot to pack my iPad. When I called the hotel to ask about it, I was told no one had checked into the room and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards. Your comments are valued, and your suggestions will be used to consider improvements in the future. We... More 

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Additional Information about Country Inn & Suites

Address: 103 Sherwood Drive, Augusta, GA 30909
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Country Hotel Augusta
Country Inn And Suites
Country Inn Augusta
Augusta Country Inn

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