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Baymont Inn & Suites / Augusta Riverwatch

Certificate of Excellence
GreenLeadersBronze level
2.5 of 5
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2905 Riverwest Drive, Augusta, GA 30907
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Baymont Inn & Suites / Augusta Riverwatch
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Ranked #9 of 82 Hotels in Augusta
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 6 days ago
Buzz_of_The_Branch Flowery Branch, Georgia
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196 reviews from our community

Traveler rating
    104
    62
    15
    8
    7
See reviews for
54
46
23
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Flowery Branch, Georgia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was pleasantly surprised by how quiet my room was. The place is clean enough, cold use some detailing in common areas. The rooms are simple and adequate with wired and wireless. Two negatives: dumpster pickup at 6:15am (why would a hotel allow that?!?!) and the very cheesy charge for an in-room safe. You can have it taken off at... More 

Was this review helpful? Yes
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review

Thank you for staying with us, and thank you for your constructive criticisms. We will discuss trash pick up with our disposal company. To address your comment regarding the charge for the in-room safe, that is a charge for insurance to cover the guest's contents in the safe and the charge is removed upon request. In addition to eggs, biscuits... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

great location and hotel stay and staff help and greeting of guest to the hotel rooms

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review

Thank you, we're glad to learn you enjoyed your stay with us. We hope to see you in the future. Kanta KR Kondur Owner/General Manager More 

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

The rooms are hardly sound proof. I could hear every footstep from above and they were partying all night long. BOTH NIGHTS!! It was miserable.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review

We are so sorry to learn you did not enjoy your stay with us. We hope you will give us another try the next time you visit the Augusta area. We'll try to secure a more quiet guest room location for you. Kanta KR Kondur Owner/General Manager More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed February 21, 2015

Excellent hotel. Nice hot breakfast which consisted of sausage, cheese and eggs, and potatoes. The staff was very kind. They had fresh baked cookies. Also, they have an area near the check in in which they sell sodas and personal items at a reasonable price. The only thing, the housekeeping doesn't pay attention to detail when it comes to cleaning.... More 

Was this review helpful? Yes
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review

Thank you for staying with us, and for your comments which we will share with our housekeeping staff. We are glad you enjoyed your stay, and we hope to see you in the future. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

We had to stay overnight for an appointment in Augusta. The staff was very helpful and professional. On our arrival, I came in with my hands full, and the staff member actually helped me out by carrying some of my stuff to the room. The next morning my husband's truck would not start, and the same wonderful staff member actually... More 

Was this review helpful? Yes
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review

Thank you for your comments. We're glad you enjoyed your stay and our hometown hospitality. We hope you will stay with us the next time you visit Augusta. More 

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