We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Augusta West

Hotel website
Hotel deals
441 Park West, Augusta, GA 30813
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Augusta West
View Map
Add Photo Write a Review

109 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    33
    40
    23
    8
    5
See reviews for
26
17
6
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (39)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (16)
All months
2 reviews
3 of 5 stars Reviewed yesterday NEW

Nice location and spacious room, but extremely poor WIFI. When asked at front desk the reply given was the hotel is full hence the speed. So should wifi be used only when the hotel is empty..?? I found the wifi speed to be the same from morning till night... Toooo slow. No working desk and chair in the room. Too... More 

Was this review helpful? Yes
Bronx, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My stay started Friday August 7, 2015. From check in to check out all was exceptional. The staff was friendly and accommodating. I was at first septic al because of the negative review but I found them furthest from the truth. As for the breakfast there was a lot a variety (HOT) bacon, eggs, potatoes, fresh fruit, etc...... Rooms were... More 

Was this review helpful? Yes 1
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Guest, Thank you so much for you taking the time out to review our property. We are so glad that you enjoyed your stay with us, and we hope that you will come back again soon. More 

ST PETERSBURG
Level Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean room. Coffee maker, refrigerator and microwave. Staff friendly. Has indoor pool and spa. Small gym. Has a business center. Restaurant and bar. Free hot breakfast buffet in the morning. Easy to get to. Plenty of shops and restaurants nearby. I'd stay again.

Was this review helpful? Yes
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Guest, Thank you for staying with the Holiday Inn Augusta West. We always hope to provide a good guest experience, and are glad that you enjoyed your stay with us.. We hope that you will visit us again. More 

Level Contributor
111 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Ok, my review and experience comes from 200+ nights on the road. I think I know technology. But, staying here, at the ends of the hallway of this hotel are NOT good for wifi technology. NOT good. I was in an end room, corner, and I had to walk down the hall to get the signal. Then TRY to carry... More 

Was this review helpful? Yes
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Guest, Thank you for staying with the Holiday Inn Augusta West. We appreciate you taking the time out to do a review on our property. We strive to provide great customer service, and are sorry to hear that the WiFi was not 100% to your satisfaction. Rest assured that all issues, no matter the size will be looked into.... More 

St. Petersburg, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 20, 2015

For a person who travels over 30% of the year, I have never had such such a terrible experience as this. After traveling form the west coast, I arrived a little after 8pm only to be told my reservation was canceled at 7pm. The reason was they ran my credit card and it rejected which I challenged because I had... More 

Was this review helpful? Yes 1
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Teddy, We do thank you for providing your feedback. We apologize, that we were unable to accommodate you. We hope that the next time your in Augusta you will choose to stay with us, and hopefully have a better experience. Thank you, More 

South Carolina
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed here for a tournament.. The place was clean, breakfast was pretty good, but you only get 1 complimentary breakfast.. Love the set up in the dinning area and room was clean to our satisfaction. Only inconvenience was the dryer was out of order during our stay and I needed to wash team uniforms and had to go to... More 

Was this review helpful? Yes 1
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Sugarcane1, Thank you for staying at the Holiday Inn Augusta West. We are so glad that you enjoyed your stay with us. We do apologize that the dryer was unavailable for you, and are glad that we were able to accommodate you with one of our sister properties. We look forward to your next stay with us. More 

Hot Springs, AR
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 8, 2015

......... don't get a room(517 or 519) on the top floor. My room must have had an air conditioning unit right above it. Something in the unit was out or balance or about to break. It emitted a deep bass vibrating sound. Even running the ac fan in my room all the time would not drown it out. I think... More 

Was this review helpful? Yes
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Paul, Thank you for staying at the Holiday Inn Augusta West. We appreciate you taking the time out to write a review. We do apologize for any inconvenience that the loud noise may have caused you. Rest assured that your comments will be looked into, and actions taken accordingly. We hope that you will be staying with us again.... More 

Florida
Level Contributor
158 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed June 19, 2015

Hallway carpets are in bad need of repair. Came done for breakfast a 8:15 and all the fruit was gone, got the last of the eggs by scraping the bottom of the tray. the potato's were very very salty, all in all a big disappointment. Got a very good deal on priceline, if I had paid the rack rate I... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Augusta West, responded to this review

Dear m2ice, Thank you for taking the time to write a review about our hotel. I apologize for any inconvenience you may have experienced during breakfast. Your comments are highly appreciated and rest assured that these will be considered when making improvements. We do hope that you will allow us to host you again and give us the opportunity o... More 

Atlanta, Georgia
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 25, 2015

The arrival staff was nice and very informative upon checking in. The lobby area was clean and inviting. I also walked around to view the conference areas which appear to match the lobby in being well kept. The rooms were a nice size and clean but the bed was hard and the you can see wear due to the age... More 

Was this review helpful? Yes 1
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear La'Tasha, Thank you for such a nice review. We hope that the next time you're in Augusta and we hope to see you again soon! More 

Evans, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

Every time we rent a conference room, we always get very pleasant experience. The hotel is very clean and all staffs are very friendly and professional. They carried out everything they promised and our event went very smoothly.

Was this review helpful? Yes
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Richard, Thank you for such a great review. Our Catering & Banquet staff takes pride in making sure each and every event goes on without an issue. We can't wait to have your event back at our hotel again. We hope to see you soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

124 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (119)
Viewed
Hotel & grounds (37)
Viewed
Room/suite (48)
Viewed
Dining (13)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (4)
Viewed
Bathroom (6)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Augusta hotels
5.8 mi away
Sheraton Augusta Hotel
Sheraton Augusta Hotel
#15 of 82 in Augusta
4.0 of 5 stars 177 reviews
6.4 mi away
Candlewood Suites Augusta
5.7 mi away
Hilton Garden Inn Augusta
Show Prices
Show Prices
Show Prices
3.4 mi away
Home2 Suites By Hilton Augusta
5.4 mi away
Hampton Inn Augusta - Washington Road
5.6 mi away
Holiday Inn Express Augusta North
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay