We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 78 Augusta hotels

Holiday Inn Augusta West

3.0 of 5 Hotel   |   441 Park West, Augusta, GA 30813
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Augusta West to your Saves list
Holiday Inn Augusta West
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
76%
Ranked #18 of 78 hotels in Augusta
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed December 10, 2013
MyrnaMae Ogden, Utah
Write a Review

71 people have reviewed this hotel

Traveler rating
    25
    27
    13
    2
    4
See reviews for
16
10
5
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Ogden, Utah
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 10, 2013

My family stayed here recently and I didn't think the hotel quite lived up to its reviews. The good stuff: the room was clean and the bed comfortable. The area felt safe and there were plenty of places to eat relatively nearby. The breakfast was just fine; the grits were great! Everyone is very nice and friendly. Unfortunately, the room... More

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

Thank you for staying with us! We are an older hotel with some wear and tear and we are always working on improving our hotel as a whole. Thank you for letting us know where you thought we could use some improvements, we value our guests' opinions and we hope you'll visit again soon to check out our ever evolving... More

Raleigh, North Carolina
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 3, 2013

I've stayed at this hotel twice now, both for business. I think that it was probably newly renovated the last time I stayed here (3 years ago). A few minor things are starting to show age, but overall, this hotel is in good condition. The front desk staff were friendly, but not the most organized staff I've ever come into... More

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

Thank you for staying with us and for taking the time to let us know what you thought about our hotel. We're pleased to hear that for the most part you enjoyed everything during your stay and we assure you that all of your concerns have been shared with management and will be handled. We look forward to seeing you... More

Oakwood, Georgia, United States
1 review
5 of 5 stars Reviewed October 18, 2013 credit card Amex Card Member Review

The hotel was clean and very well managed. I have stayed there many times on business trips to Augusta and have never had any problems. Staff is very helpful and the hotel is nice and quiet. Would recommend it to anyone.

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

We're pleased to hear that our hotel is able to make each and every one of your stays special. We hope that you will continue to visit us and please do not hesitate to let management know if there is anything we can do to make your next stay even better! More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2013

The hotel was very clean, staff very pleasant, property was well kept and lots of parking available. I score them a 4 because there were few things I wasnt quite impressed with. 1. Lousy internet access, I was unable to have any work done. I got kicked off the server almost every 15 minutes. 2. There was an annoying sound... More

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

Thank you for staying with us and for taking the time to let us know about your stay. We're happy to hear that for the most part you enjoyed your stay. We are working to improve the issues that you pointed out and we hope you'll give us another chance the next time you're in the area. More

Bristow, Virginia
1 review
5 of 5 stars Reviewed October 3, 2013

I travel frequently and stay in a lot of hotels. On the weekend of September 22, 2013 we booked a block of rooms for family and friends to stay at the Holiday Inn I-20 west for my daughters wedding. Overall, the hotel was excellent. We received a good price for the rooms, the hotel staff was excellent and the breakfast,... More

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

We're glad to hear that our hotel and staff were everything you had hoped. We hope that you'll choose to stay with us during your next trip to Augusta. More

Rossendale, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 29, 2013

Convenient location, great parking, spacious rooms, big showers and fast wifi. All in all, a very good hotel from which to do business in the Augusta area. The restaurant is small with a limited dinner menu but the pizzas are very good as is breakfast and in Heather, they have an excellent bartender, the bar being open from 5.00pm to... More

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

We're glad that our hotel was exactly what you needed while doing business in Augusta. We hope that you'll stay with us again during your next business trip. More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 23, 2013

I stayed here for a week because of business and was very happy with it. The room, as well as the grounds, were extremely clean. I get grossed out easily by motel rooms, and this one was really clean! It was a very large room with a microwave and refrigerator. I was in room 411 which was right by the... More

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

We're incredibly pleased to hear how much you enjoyed your recent stay with us! We strive to please and we're glad that we were able to do so. Thank you for letting us know about your issues in the restaurant, management has been made aware so the problem can be handled. Thank you again for choosing to stay with us... More

Abbeville, South Carolina
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2013

Would most definitely stay here again! Clean with plenty of linens, the tiled bathroom contained a LARGE walk -in shower with good lighting. . . A+++ My only quibble here was the absence of a ventilation fan and hot steam fills the room. . . . The desk staff were pleasant and accommodating, the maids likewise, courteous and friendly in... More

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

We're glad to hear that our hotel and staff were everything you had hoped! Please visit again soon and be sure to let management know if there is anything we can do make your next stay even better. More

Fayetteville, North Carolina
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 2, 2013

This is a great location to easy access resturant across the road (Cracker Barrel). Good, clean rooms and friendly staff that will address your needs immediately if there is a problem. Right off the main I20. Rooms are up to date, nightly cookies and popcorn are an added treat! This is why Holiday Inn and Holiday Inn Express are such... More

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

We're pleased to hear that you enjoyed our hotel and the night time snacks! We hope to see you again soon :) More

Scottsdale, Arizona
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 29, 2013

Great hotel. The location was wonderful for a bussiness trip that I had planned at a local hospital. The staff was super nice and the breakfast was nice. The facitlies were clean and new and I had a wonderful stay and sleep. I would stay here again!

Was this review helpful? Yes
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review

We're incredibly pleased to hear how much you enjoyed your recent stay with us! We hope that you'll choose our hotel again during your next business trip. More

Been to Holiday Inn Augusta West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Augusta West

Also Known As:
Holiday Inn Augusta West Hotel
Holiday Inn Augusta West Hotel Augusta
Holiday Inn Augusta
Augusta Holiday Inn
Address: 441 Park West, Augusta, GA 30813
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Augusta West 3*
Official Description (provided by the hotel):
Discover Columbia County’s best kept secret, the Holiday Inn Augusta West! Located just off I-20’s exit 194, we’re close to Augusta, Martinez, Evans Town Center and of course, Fort Gordon! We’re just minutes away from business, shopping, and historical sights. You’ll enjoy comfort and luxury in our spacious guest rooms featuring free WiFi, microwaves and refrigerators, in-room safes, 27” flat screen LCD TVs and the best night’s sleep you’ve had in awhile! Kem’s Restaurant serves only the best in American cuisine and our full-service lounge serves top-shelf liquors, wines, bottled and draft beers. Refresh yourself with a swim in our crystal-clear indoor pool, or get energized in our fitness center! For meetings and conferences, take advantage of our business center or our 1800 square feet of flexible meeting space. We’re here, ready with all you need to make your visit to Augusta a success. We’re the Holiday Inn Augusta West! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, IHG, Expedia, Booking.com, Travelocity, Orbitz, Agoda, TripOnline SA, Hotels.com and Otel so you can book your Holiday Inn Augusta West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Augusta West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.