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West Bank Inn

Certificate of Excellence
Hotel website
2904 Washington Road, Augusta, GA 30909-2113
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West Bank Inn
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184 reviews from our community

Traveler rating
    112
    51
    14
    5
    2
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51
57
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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2 reviews
5 of 5 stars Reviewed 1 week ago

This is bar far the best hotel experience I've had in Augusta. Great pricing, clean rooms, prompt service and the management are the super friendly. Convenient to the highway and there are lots of restaurants within walking distance.

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Oakdale, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good. Convenient to I-20, many other hotels, motels and restaurants at this exit. Staff courteous and helpful. Room clean and some new renovations, no problems other than the wall heating unit was loud. Breakfast limited but adequate. We would have preferred a secure wi-fi connection.

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The young couple welcomed me and offered me a room next to the office with a parking spot next to the room. I was able to get my things to my room (clean and well appointed) without getting wet. Breakfast was good, too, with several choices of oatmeal and grits.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015 via mobile

West Bank Inn is clean, located near good restaurants(Tbonz is terrific and just two doors down Washington Road)and is a great value. Rooms towards the back away from Washington Road are quieter but I will stay here again.

Was this review helpful? Yes 1
South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

I really like this hotel. It is a very nice place to stay with a wonderful staff. They arel very nice and helpful. I will for sure stay here again. For the price you will not find a better room at this price. I have stayed in $90/night rooms that wasn`t as nice, and clean as these rooms are. Not... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2014

Very pleased with the cleanliness, fresh linen, the cozy atmosphere of my room. The Wi-Fi also works quite well, and the flat screen t.v. and cable where great. I do understand they are going through some remodeling, hence all the commotion going on here. Happy with the price, especially since I had to stay here for 7 nights. Would come... More 

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Nimeshkumar P, Manager at West Bank Inn, responded to this review

Dear Dan K., We are pleased to hear your enjoyed your stay at our hotel. Thank you for your patience in regards to the renovations and the extra noise that it may have caused. We hope you will come back soon, so you can experience the newly renovated rooms. Sincerely, Anna P. Manager More 

South Carolina
1 review
1 of 5 stars Reviewed December 7, 2014

My initial impression at check-in was fine, but it quickly went downhill from there. The attendant told me that they may have a reduced breakfast the next morning such as pastries and coffee because they were painting. I said OK, and thanks for letting me know. As I entered the room, I immediately noticed a strong fresh paint smell. I... More 

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Nimeshkumar P, Manager at West Bank Inn, responded to this review

Dear dsh1970, We are sorry to hear that you where not satisfied with your recent stay at our hotel. The renovations are almost complete and we are trying our best to accommodate our guests' needs in the process. During the renovations we had to move the office to an adjourning room and we placed a sign out to inform our... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2014

West Bank Inn was a pleasant surprise! We had a funeral to attend to in June, 2013, (finally getting around to leaving our review - the option below didn't allow me to choose all the way back to this date) so we had chosen this due to the high ratings online and low price. Hard to beat the price! Our... More 

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Wales, United Kingdom
Top Contributor
238 reviews 238 reviews
49 hotel reviews
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed October 15, 2014

Friendly check in service (we were able to check in late morning which was great) and 10% Trip Adviser discount honoured on an already good rate. The room was smallish but perfectly ok for our one night stay. Breakfast was included and perfectly adequate (more than I had expected for the rate they charged to be honest). We were able... More 

Was this review helpful? Yes 1
Top Contributor
63 reviews 63 reviews
20 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed October 7, 2014

My husband and I recently spent three nights here and it was a very pleasant place. The people working the office area are very nice and friendly and the rates for the rooms are fantastic. Rooms offer coffee makers, refrigerators and microwaves. The wifi never failed to work and if relaxing to watch tv at night, several channels are available.... More 

Was this review helpful? Yes 5
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