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West Bank Inn

Certificate of Excellence
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2904 Washington Road, Augusta, GA 30909-2113
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202 Reviews from our TripAdvisor Community

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Traveler rating
    129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Rolla, MO
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 2 days ago NEW

We booked our room here based on reviews. It was an older motel but the staff was very friendly. We stayed at the beginning and end of our trip. The first room was a king room that was clean and comfortable. The next room was a double queen that was clean and okay. The continental breakfast was good and we... More 

Was this review helpful? Yes
Saylorsburg, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

The room was very clean, well appointed and very comfortable. The extra amenities such as a refrigerator, microwave and bathroom exhaust fan made this facility much more attractive than the usual chain hotels. The staff were extremely friendly, polite and helpful. I plan to make this my "Go To" place whenever I am in Augusta.

Was this review helpful? Yes
Ana P, Owner at West Bank Inn, responded to this review

Dear Mr. Trumbore We sincerely appreciate you staying with us and for taking the time to review our hotel. , I am pleased to see that you enjoyed your visit with us and that found your room to be clean and staff to be very nice! We take great pride in knowing that we provided you a Great Experience at... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff is super friendly and welcoming. The room is as pictured; clean, spacious and like new. The room was smoke-free, quiet, aiding in a good night's sleep. The breakfast was the best I've seen! Lots of options and varieties of breakfast food. If I ever visit Augusta again, I would definitely choose the West Bank Inn.

Was this review helpful? Yes
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We love knowing we took care of you. We are happy that you had a great stay with us. Once again, thank you for choosing West Bank Inn.... More 

Dawsonville, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I was very impressed with the room size and amenities. It had a refrigerator, which really helped because we had brought our breakfast with us. There was a continental breakfast offered beginning at 5:30 AM, so we grabbed some fruit to take with us. We had to leave at 5:40 AM to get to Jones Creek Golf Club so we... More 

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Ana P, Owner at West Bank Inn, responded to this review

Dear Mrs.Barbara R We sincerely appreciate you staying with us and taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us and that you found your room to be spacious and staff to be very friendly. We appreciate your business with us and we look forward to returning to our hotel... More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 4 weeks ago

Family owned & operated; they must really enjoy having the inn because they are great at running it! Our room was excellent in every way: fresh & clean, spacious, AC & shower head just right, earth friendly products/packaging, very comfortable mattress, and great layout. The complimentary breakfast was the best we've had - plentiful and diverse. The location was perfect... More 

Was this review helpful? Yes
Ana P, Owner at West Bank Inn, responded to this review

We sincerely appreciate you staying with us and for taking the time to review our hotel. , I am pleased to see that you enjoyed your visit with us and that found your room to be spacious and staff to be very nice! We take great pride in knowing that we provided you a Great Experience at our hotel. We... More 

Sanford
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

Cleanest,freshest smelling rooms I've ever experienced! Husband recently had knee replacement surgery-owner moved his private vehicle so our vehicle would be right in front of our room!!! GREAT continental breakfast. The recliner chair, plus office area, are wonderful. Bedding, carpeting all new and our experience was OVER THE TOP! THANK YOU, West Bank Inn!!

Was this review helpful? Yes
Nimeshkumar P, Owner at West Bank Inn, responded to this review

Thank you so much for the kind words in your review. We strive to provide the best possible customer service at all times and it seems we were successful in doing so for you. We agree that the people are the most important aspect of this service and we are so happy we were able to provide that. We truly... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed May 24, 2015

The rooms are all newly renovated and very clean. The beds are fantastic and the air conditioners work perfectly. They honestly have the best wifi I've ever experienced at a hotel. The staff are incredibly friendly and it has made my long stay very welcoming. Also, they're in the perfect location located directly next to Cookout, a great fast food... More 

Was this review helpful? Yes
Nimeshkumar P, Owner at West Bank Inn, responded to this review

Thank you so much for the kind words in your review. We strive to provide the best possible customer service at all times and it seems we were successful in doing so for you. We agree that the people are the most important aspect of this service and we are so happy we were able to provide that. We truly... More 

Mebane, North Carolina
1 review
5 of 5 stars Reviewed May 10, 2015

We were very happy with our two week stay at the West Bank Inn! Very clean, brand new carpeting, very nice breakfast selections and excellent rates! We enjoyed eating and socializing in their gazebo! They are family owned and operated and we enjoyed getting to know them. They are hard working, good, caring folks. I highly recommend the West Bank... More 

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Ana P, Owner at West Bank Inn, responded to this review

Dear Kasey We sincerely appreciate you staying with us and for taking the time to review our hotel. , I am pleased to see that you and your family enjoyed your visit with us and that found your room to be spacious and staff to be very nice. We love to hear that you were able to take advantage of... More 

Greensboro
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2015 via mobile

I really enjoyed my stay. Clean carpet,nice soft beds,and clean linens. Clean microwave and fridge.AC worked properly. Will stay here again when I visit Augusta!!! Next to different eating spots and stores. The staff was nice and helpful.Hot water and a clean shower.

Was this review helpful? Yes
Ana P, Owner at West Bank Inn, responded to this review

Dear NonnaAdeles We sincerely appreciate you staying with us and for taking the time to review our hotel. , I am pleased to see that you and your family enjoyed your visit with us and that found your room to be spacious and staff to be very nice. We love to hear that you were able to take advantage of... More 

1 review
5 of 5 stars Reviewed April 25, 2015 via mobile

We stopped at this hotel as we were passing through. It was very clean, the staff was kind and personable. There were small thoughtful touches in the room like organic coffee. I felt safe as a woman traveling alone. This was a great place to stay, and I wouldn't stay anywhere else.

Was this review helpful? Yes
Ana P, Owner at West Bank Inn, responded to this review

Dear Beth We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We love knowing we took care of you and that when you come back to Augusta you will come and see us again Sincerely Ana More 

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