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West Bank Inn

Certificate of Excellence
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2904 Washington Road, Augusta, GA 30909-2113
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1 room 1 adult
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West Bank Inn
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239 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

How wonderful to find a family run hotel and not a chain! Very friendly, very welcoming. Clean comfortable room with strong free wifi. Great breakfast and helpful service. Good location, close to the highway but not noisy. We wanted a first floor room and they were very accommodating.

Helpful?
Thank Charlotte L
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your business... More 

Alabama
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a nice little hotel. The staff were friendly and helpful. The rooms were clean and small but comfortable. The breakfast was nice with good selections. Krispy Kreme was two doors down on one side and McDonald's was right next door on the other side. Easy access to the interstate. A nice shopping center was right across the street.... More 

Helpful?
Thank yolanda h
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We are happy that you had a great stay. Once again, thank you for choosing the West Bank Inn. We look forward to seeing you again. Sincerely Ana More 

Fort Dodge, Iowa
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in this hotel for a month, and it was very nice. The owners were very friendly people, if you had anything wrong with your room they would make sure that it was taken care of. The cleaning ladies (we usually had Miko for our cleaning lady) were very friendly and they made you at least... More 

Helpful?
Thank Sally and Brian K
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your business... More 

Washington
2 reviews
4 of 5 stars Reviewed 4 weeks ago

My stay at the West Bank Inn was comfortable and cozy. I actually had the entire top floor all to myself while I was there! I have been there before years ago, but when I returned last week; the comfort level is still the same! Just a little noisy from time to time, but overall my stay was nice and... More 

Helpful?
Thank Sufunda S
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your business... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 3, 2016

The West Bank Inn was a pleasant surprise. It is an independent hotel on a major road in Augusta. The staff took pride in the facility and in the service they provided to customers. The hotel is not a luxury facility but the bed was very comfortable and the room was clean and well kept. The other big chain hotels... More 

Helpful?
Thank Kimberly M
Ana P, Owner at West Bank Inn, responded to this review

Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your business and we... More 

New York City
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

My family and I booked two rooms at the Inn for a long weekend. Our stay was pleasant enough. Great location. Near the I20 highway. Surrounded by restaurants and directly across the road from a shopping center. The rooms were clean with a couple of exceptions. In one room a dirty piece of tissue was found underneath the bath mat... More 

Helpful?
Thank Day117
Ana P, Owner at West Bank Inn, responded to this review

Thank you for taking the time to express your thoughts and concerns regarding your recent stay at the West Bank Inn on behalf of the entire staff. I would like to apologize for failing to exceed your expectations. Your feedback is very important to us and we can ensure you that we will use this information to do everything we... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

Stayed for 2 weeks here for business. Very friendly staff. They are centrally located to places to eat. They have very nice rooms. I lucked up and got the handy capped room. Bed is smaller but the bathroom is massive. I have loved the handycapped room. They also have a small breakfast in the morning. The parking is right in... More 

Helpful?
Thank Jess R
Ana P, Owner at West Bank Inn, responded to this review

Thank you for your feedback on Trip Advisor. We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We are happy that you had a great stay. Once again, thank you for choosing the West Bank Inn. We look forward to seeing you again. Thank You Ana More 

Atlanta, Georgia
Level Contributor
82 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed December 11, 2015

This motel is one of the best values I've ever seen. It was so affordable that we ended up staying an extra night instead of making the drive back to Atlanta. It's a motel that's been fantastically maintained: new carpet, new paint, very clean. I enjoy the feature of the motel that you can walk directly to your room from... More 

Helpful?
Thank catherp
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your business... More 

Ravenel. south carolina
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 9, 2015

We stayed one night on the way to visit family. The rooms were clean and we really liked the shower. The towels are a little small, but serviceable. When we checked out, we discovered we had left behind an item. I called and was able to locate it - the housekeeper found it and gave it to the front desk.... More 

Helpful?
Thank captainladder5
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your business... More 

Virginia Beach, Virginia, United States
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 2, 2015

This is the fourth time I've stayed at this hotel and it will not be my last. This hotel has got it figured out. The price is best in the area, and there are a lot of other branded hotels in the area. The rooms are always perfect! This is the first time I've taken advantage of the breakfast and... More 

Helpful?
Thank David H
Ana P, Owner at West Bank Inn, responded to this review

Dear Mr. David Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your... More 

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