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Microtel Inn & Suites by Wyndham Augusta/Riverwatch

2.0 of 5
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2909 Riverwest Drive, Augusta, GA 30907
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Microtel Inn & Suites by Wyndham Augusta/Riverwatch
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Ranked #39 of 82 Hotels in Augusta
A recent review
5 of 5 stars reviewed 4 days ago
TeeC21
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210 reviews from our community

Traveler rating
    49
    52
    35
    32
    42
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61
33
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57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (210)
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    (76)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Megan Lupoe was helpful and sweet!!!!!! She's very friendly and respectful (: Thanks Megan Lupoe (: We will always come visit with you all the rooms were very nice and clean I just loved everything about it I don't want to leave

Was this review helpful? Yes
Phoenix, Arizona
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed two nights. The room was extremely small. OK, we were just sleeping there. The light over the bed didn't work. There was no lever to raise/lower the plug in the sink. Had to just pull it out and leave it out. The room was dirty. There was more than a little hair on the bathroom floor. Would have... More 

Was this review helpful? Yes 1
Lewisville, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived late on a Thursday night and the person on duty Shamika was wonderful and very helpful checking us in and making sure we had everything we needed. We had booked 2 rooms and originally were not close together but Shamika took care of that and put next to each other. Only stayed 2 nights and everything was ok.... More 

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Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

Microtel honestly suprised us this year. We checked in a little late got our stuff and went to our room. It was nice and clean the staff was charming and very friendly. Jennifer in particular was wonderful. Despite the request she would make sure everything was taken care of with a smile. I would also like to thank you for... More 

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Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Dear valued guest, we really appreciate your kind words and take your constructive criticisms seriously. It is because of guests like you that keep us motivated to work hard towards your satisfaction. We are glad that Jennifer was able to help you out and we will pass your kind words along to her. Thank you for visiting us and we... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is a great place to visit. The young lady Miss Megan Lupoe, was so thoughtful and professional I could tell that she really enjoys her job and she does it with a smile. So the next time that I'm in Augusta Ga.I will make it my business to use this hotel as the place to come to lay... More 

Was this review helpful? Yes 1
Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Dear guest, thank you for your kind words. We are glad that Megan was able to assist you during your stay and will pass along your kind words to her. We hope to see you again, soon! More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I came in late Friday night and were greated by a nice young lady at the front desk. We got our room key, with a good rate, and proceeded to our room. It was hot and musky, stains on both beds sheets, and what looked to be a pubic hair on the bed. The bathroom did look... More 

Was this review helpful? Yes 1
Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Dear guest, we are very sorry to hear that the lobby was noisy while you were asleep. Next time, we encourage you to repost such complaints to the front desk, as we take them very seriously. Thank you for your kind words and we hope to see you again, soon! More 

Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Unfortunately, we were given a room by the lobby. There was loud conversation until b about 2:00am. About 5:00 am, there were four loud sounds, like heavy boxes being dropped...perhaps a delivery. On the plus side, the staff were delightful and professional.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Dear guest, we are sorry to hear that you were not able get good sleep during your stay. We take comments like these very seriously and will be mindful in the future. We hope you give us anotehr chance! More 

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