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Microtel Inn & Suites by Wyndham Augusta/Riverwatch

2.0 of 5
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2909 Riverwest Drive, Augusta, GA 30907
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1 room 1 guest
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Microtel Inn & Suites by Wyndham Augusta\/Riverwatch
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239 Reviews from our TripAdvisor Community

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Traveler rating
    53
    63
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    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Date | Rating
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    (85)
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    (61)
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    (45)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel was wonderful. I stayed here for three days on a business trip and I was very pleased. The hotel staff was great, Sadia the manager was very helpful on local restaurants and directions. The room was clean and comfortable. It also had flat screen tvs , microwave and refrigerator. It's an older hotel but the staff does a... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Truckers know the only thing worse than breaking down is getting stuck in a bad hotel on top of it. Riverwatch Microtel is great. Very clean and very friendly but quiet staff. The pool is pretty and relaxing. Rooms have been recently upgraded as well. They made a very difficult week professionally much easier for me to handle. I highly... More 

Was this review helpful? Yes 1
Sadia H, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Thank you for the kind review! Our staff works hard to make sure that all guests feel comfortable away from home. We look forward to your next stay! More 

Augusta, Georgia
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

Rooms are unclean. Staff is inconsistant and unprofessional. Breakfast consists of sour waffle mix and frozen items. And the evening and over night staff are either non existent or attempting to charge for their services. Especially the girl with the curly hair. My wife and I were appaled! I expected more from a wyndham hotel.

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Travelers are raving about these Augusta hotels

Deltona, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was reasonable price. The room was clean and a good size. The pool was clean and a nice size. The front desk people were nice and friendly. The ice machine was up on the third floor and one of the girls from the front desk went up and filled our ice bucket for us. However, the door by... More 

Was this review helpful? Yes 1
Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Dear guest, we are glad to hear that you enjoyed your stay, After reading your review, we went back and checked the pool door and found that the lock is fully functional. Maybe there was some misunderstanding? Additionally, only nine rooms in the hotel are undergoing renovations and they will be available for booking at the end of this month.... More 

Richmond, Virginia
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

Super helpful friengly accommodating staff...none better!! Elevator out of service for the weekend (hotel said too expensive to fix on weekends!!!!). Carpets need to be replaced, musty and dirty. For the price you get what you pay for!

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Dear valued guest, we appreciate your constructive comments and criticisms. Often time the staff unconsciously discusses hotel matters in front of the guest which proves to be inappropriate, and we would like to fully apologize for that. But the good news is that the elevator is fully functional now and we are glad that you enjoyed your stay. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

I would like to thank Jiya Patel for making my visit feel like home and when I'm in Augusta I'm coming back here for sure! She was so beautiful and professional she made my family and I really enjoy our stay at the hotel. Once again the Wyndham in Augusta people

Was this review helpful? Yes 1
Sadia H, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Dear valued guest, thank you for the kind words. We will pass along your kind words to Jiya and the rest of the staff. Guests like you motivate us to work hard in accordance with the satisfaction of our customers. We hope to see you again soon! More 

North Myrtle Beach, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 18, 2015

the bathtub in our room had ground in dirt. The carpet needed to be cleaned and the entire room needed to be updated and painted. The room was not cleaned after we asked for this service at the front desk. The breakfast area was not large enough and needed new and clean furniture. There was no ice machine on our... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Dear valued guest, we are sorry to hear about the inconveniences you faced during your stay. We do have ice machines on the first and third floor of our building however, we believe that it was out of order during you stay due to the hot weather and high volume of people . We are in the process of initiating... More 

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