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Microtel Inn & Suites by Wyndham Augusta/Riverwatch

2.0 of 5
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2909 Riverwest Drive, Augusta, GA 30907
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Microtel Inn & Suites by Wyndham Augusta/Riverwatch
Best prices for: 1 room 1 guest
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Ranked #38 of 82 Hotels in Augusta
A recent review
4 of 5 stars reviewed yesterday
Adam W Santa Fe, New Mexico
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217 reviews from our community

Traveler rating
    49
    56
    35
    34
    43
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64
35
21
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Santa Fe, New Mexico
2 reviews
4 of 5 stars Reviewed yesterday NEW

The hotel room wasn't what I was looking for (I had the same issues raised in some other reviews) and I decided to cancel my reservation. The staff could have given me a hard time, but everybody was extremely helpful and understanding. The desk agent, Megan, went out of her way to make the cancellation process easy, and the manager... More 

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Travelers are raving about these Augusta hotels

Augusta, Georgia
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Found on Priceline, one of the lowest priced rooms in a better part of Augusta. Check in clerk was friendly very helpful. Got a first floor room on the back side. Room was clean and everything worked. Could hear noises in the hall most of the night. For a $30 name your price, I got a great deal.

Was this review helpful? Yes 1
Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

We are glad that you enjoyed your stay with us and we do apologize for any extra noise you heard in the halls. If it becomes too much of a trouble feel free to call the front desk and we will do our best to make sure your stay is quieter in the future.Thank you so much for taking the... More 

Atlanta
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is very nasty!!!! The sheets have blood stains and when you ask for more the manager get upset and catches an ATTITUDE. DON'T STAY HERE

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Sadia H, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

We are so sorry to hear that you had such a bad stay with us at our hotel. We have hired a new head house keeper and have retrained our entire staff. If you would like to discuss this problem directly with our general manager feel free to call Monday-Friday 8am-4pm at 706-481-8010. Once again we would like to sincerely... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

AJ, the staff member was pleasant and patient. However, the first room assignment had the window wide open and no window screen when I arrived. The second room assignment was missing the lock on the door and had a regular phone with no front desk button; when I called from my cell phone, no one picked up. The third room... More 

Was this review helpful? Yes
Sadia H, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

We are deeply saddened to know of the issues you faced with your room. I assure you that we will definitely have it fixed as soon as possible. I would love to personally apologize to you if you could call our property phone number (7064818010). But we are glad to know that AJ was able to comfort you. Thank you... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Megan Lupoe was helpful and sweet!!!!!! She's very friendly and respectful (: Thanks Megan Lupoe (: We will always come visit with you all the rooms were very nice and clean I just loved everything about it I don't want to leave

Was this review helpful? Yes
Sadia H, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Thank you so much for your encouraging review. Your good words have been relayed to Megan. We are glad to know that we were able to accomodate you so well during your stay. We are excited to see you in your next visit! More 

Phoenix, Arizona
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed two nights. The room was extremely small. OK, we were just sleeping there. The light over the bed didn't work. There was no lever to raise/lower the plug in the sink. Had to just pull it out and leave it out. The room was dirty. There was more than a little hair on the bathroom floor. Would have... More 

Was this review helpful? Yes 1
Sadia H, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

I highly apologgize for the inconvenience you faced during your stay. We highly appreciate your feedback and we will be sure to take corrective measures regarding your room. We hope you will give us another chance! More 

Lewisville, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 19, 2015

We arrived late on a Thursday night and the person on duty Shamika was wonderful and very helpful checking us in and making sure we had everything we needed. We had booked 2 rooms and originally were not close together but Shamika took care of that and put next to each other. Only stayed 2 nights and everything was ok.... More 

Was this review helpful? Yes
Sadia H, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review

Thank you valued guest for your review. We are happy to hear that we were able to accomodate all of your needs. We hope that you will come and see us again! More 

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