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Hampton Inn & Suites Augusta West

#10 of 82 Hotels in Augusta
Certificate of Excellence
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4081 Jimmie Dyess Parkway, S BELAIR RD, Augusta, GA 30909
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Hampton Inn & Suites Augusta West
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Hampton Inn & Suites Augusta West
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182 Reviews from our TripAdvisor Community

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Traveler rating
    76
    55
    32
    11
    8
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74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (182)
  • Mar-May only
    (51)
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    (45)
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    (48)
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    (38)
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Woodstock, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am a diamond member and stay at Hamptons exclusively and this is one of the best out there. Always have friendly staff and the rooms are always clean and refreshing. Very close to downtown, the riverwalk and the Augusta Mall

Review collected in partnership with Hampton

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GreenBay, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

From check-in to check-out the service I received was outstanding! Clean, friendly and a great customer value. I was very pleased with the evening receptions and felt the food and beverage quality was a tremendous value-add.

Review collected in partnership with Hampton

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

Upon our arrival we had a time checking in and once the personnel found out reservation we proceeded to the room. After getting off the elevator, the floor was hot and I was amaze that no air was coming out the vents. Also, we went down to grab some ice and the machine was not working at all. We had... More 

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Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

Arrived at hotel at 11:15 pm - sleepy and ready for bed. Hotel was sold out and had reserved my room. However, they could not get the room door to open with key. After near 2 hours waiting for the door lock to the fixed so I could check in - mgr and maint gives up and sends me to... More 

Review collected in partnership with Hampton

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HampMgr, Manager at Hampton Inn & Suites Augusta West, responded to this review

Dear steverl2015, I am truly sorry about your experience and can certainly understand how frustrating this must have been for you! On very rare occasions such as this one, problems occur that are completely out of our control. Although I do feel in this situation that every possible action was taken to fix this issue, I know that it still... More 

Martinez, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

My family very much enjoyed the hotel room and the pool and breakfast. The staff there were very nice and except for dirty sheets with someone's socks in them and being made to feel awful by being quizzed by the housekeeping staff on what the HAD to do to our room - I felt very bullied by that all and... More 

Review collected in partnership with Hampton

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HampMgr, Manager at Hampton Inn & Suites Augusta West, responded to this review

Dear Julie, Thank you for taking the time to share your experience. We certainly appreciate all feedback - It's what makes us better. We are so sorry to hear about the issues you encountered! We have certainly addressed and taken action on the problems you experienced with Housekeeping and have applied a one night room & tax credit to your... More 

Pearl, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

i was in Augusta on business and decided to stay at this particular Hampton. This hotel had one of the friendliest and most helpful staff, they could not do enough for me. I would recommend this hotel to anyone staying on business or pleasure.

Review collected in partnership with Hampton

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel close to I-20 and Fort Gordon....The place was clean, the staff was very nice and breakfast was great. The only issue with this hotel is parking......Not enough on site and limited handicap spaces.

Review collected in partnership with Hampton

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Fort Walton Beach, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We received excellent service and got the rooms requested during digital check-in. The breakfast is always amazing as are most of the beds. We will definitely stay at this location again if we are in the area.

Review collected in partnership with Hampton

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Independence, Iowa
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Upon arrival, very friendly staff welcomed us with our gold upgrade. Room was very spacious but lacked the new USB outlets. The bed was rock hard and pillows too soft. Room was clean. Location can be a problem with heavy traffic.

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Cape May Courthouse, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in town for my granddaughters' graduations and my daughter booked the hotel for us. The location was perfect, staff was friendly, amenities were clean and fresh, breakfast was great, and there was coffee when I needed it! we had a great weekend!

Review collected in partnership with Hampton

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60 photos of this hotel

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Dining (8)
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Room/suite (21)
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Business center/function rooms (4)
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Pool/beach area (5)
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Other (2)
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