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All 79 Augusta hotels

Red Roof Inn & Suites Augusta West

2.0 of 5 Hotel   |   4328 Frontage Road, I-20 at Belair Road, Exit #194, Augusta, GA 30909
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Red Roof Inn & Suites Augusta West
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Ranked #30 of 79 hotels in Augusta
A recent review
4 of 5 stars reviewed 1 week ago
95traveler Alexandria, Virginia
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85 people have reviewed this hotel

Traveler rating
    34
    17
    9
    6
    19
See reviews for
25
14
7
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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English first
Alexandria, Virginia
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

For the price and location I was satisfied. Nothing spectacular but good place to rest your head for a night or two. Walking distance to restaurants, gas and highway. Not the cleanest but acceptable. Breakfast includes waffles and normal continental fare. Nice pool but relatively small. Good value. Would stay again. Pet friendly; No fee.

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Waycross
1 review
5 of 5 stars Reviewed 4 weeks ago

Awesome place to stay for a small amount of money. Rooms were nice. Situated by a lot of places to eat. The service from Joya was awesome! She gave is extra pillows immediately when we asked. Definitely recommend the red roof inn in augusta west

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1 review
3 of 5 stars Reviewed July 26, 2014

Upon check-in, I had to ask the staff about wifi passwords, times for breakfast and if there was an elevator - all information that is normally given during the check-in process in most places. The room is ok - not as nice as other Red Roof Inns I've stayed at. The pool is VERY small and was quite crowded when... More

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Moncks Corner
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 15, 2014

I was there for 5 nights. I was first given a handicap room. The bed was terrible as the middle sunk down like it was old. The lights over the sink did not work so I asked twice to have them repaired which did not happen. Monday morning at 6:30 there was not breakfast ready. I requested to be moved... More

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San Juan, Puerto Rico
2 reviews
4 of 5 stars Reviewed June 22, 2014

As the title says this place has very reasonable prices. They also provided us with a military discount and continental breakfast that fed a family if four and had a pool in which the kids could play in. In addition they accept pets without a pet deposit. Great find and great prices.

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rri585, General Manager at Red Roof Inn & Suites Augusta West, responded to this review

Dear Guest, Thank you for sharing your recent experience at our hotel. I'm very happy to learn that your family enjoyed our breakfast bar and the pool. We have received some very encouraging reviews about our new addition of fresh waffles and the sausage gravy and biscuits to the breakfast bar. Its very rewarding to see our guests enjoy the... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 11, 2014

It was horrible. My suite was giving away when I made reservations already.... given away by the manager. Such a bad experience there. I was sent to another suite because they had no more suites available.

Was this review helpful? Yes 2
rri585, General Manager at Red Roof Inn & Suites Augusta West, responded to this review

Dear Guest, Thank your for sharing your recent experience at our hotel. We honor the reservations made in advance and its our goal to accommodate the guests to the best of our ability. The situation is not very clear from your review. It looks like your had reserved a suite and wanted a certain room number. But the room number... More

Ellijay, Georgia
2 reviews
5 of 5 stars Reviewed June 2, 2014

Augusta was hit by a massive ice storm early in 2014, and being an employee of a utility company, my services were needed in the area. With no advance notice I showed up and hit all the hotels in the area and found them all either booked or pricey. Walking in the Red Roof Inn I was greeted with a... More

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rri585, General Manager at Red Roof Inn & Suites Augusta West, responded to this review

Dear Guest, Thank you sharing your wonderful experience at the Red Roof Inn Augusta West. I'm pleased to learn that you enjoyed our hotel. I've shared your comments with the rest of my team and they are very thankful of your kind words. Thank you once again and I look forward to seeing you on your next trip to town.... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 21, 2014

Do not stay here under any circumstances. We ordered a non smoking room but were put in a room that stunk of smoke - it was so bad that it disrupted our sleep. Besides that, the place is old and run down - rubbish bins were not emptied and it needs a complete overhaul. The staff at the front desk... More

Was this review helpful? Yes 3
Hilary T, Guest Relations Manager at Red Roof Inn & Suites Augusta West, responded to this review

Hello Andrew. We are deeply sorry to hear you did not enjoy your Masters stay in Augusta. Unfortunately it has come to our attention that this review is intended for a different Red Roof property. There is not a Staybridge located behind the Red Roof on Belair Frontage Road, and we were not able to locate your name in our... More

Kernersville
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed May 20, 2014

We stopped at this Inn traveling home from a Florida Vacation. Check in was smooth and quick which was great because we were exhausted from a full day of driving. Plenty of food options nearby. Room was great, clean and bed comfortable. No complaints at all. Check out was quick. Friendly staff too.

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Oak Island, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 1, 2014

Had a reservation and arrived to check in at 8:30 p.m. No clerk at the desk for 15 minutes. She returned from "helping other guests" she said and checked me in pleasantly. I went to the room and it wasn't made up. Went back to the front desk waited another 15 minutes and when the clerk arrived she said she... More

Was this review helpful? Yes 4
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Additional Information about Red Roof Inn & Suites Augusta West

Address: 4328 Frontage Road, I-20 at Belair Road, Exit #194, Augusta, GA 30909
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Suites Augusta West 2*
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Also Known As:
Red Roof Inn Augusta
Augusta Red Roof Inn

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
53

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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