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Red Roof Inn & Suites Augusta West

4328 Frontage Road, I-20 at Belair Road, Exit #194, Augusta, GA 30909
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Red Roof Inn & Suites Augusta West
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130 Reviews from our TripAdvisor Community

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Thomson, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 17, 2015

Shameka checked me in this evening. I was thoroughly impressed with her service and will without question be back my next time in the Augusta area. It was a great experience and Shameka made my stay complete.

Helpful?
Thank Samantha S
Level Contributor
4 reviews
5 of 5 stars Reviewed October 14, 2015

We came to Augusta for a family birthday party, the staff was excellent, the rooms were neat and clean, the breakfast was super delicious and the coffee one of the best,,,I'll be back soon special staff,,,keep doing the good job!!!

Helpful?
Thank Franshelle M
rri585, Manager at Red Roof Inn & Suites Augusta West, responded to this review

Hello dear guest; I really appreciate your kind words about my staff and all the compliments about Red Roof Inn In Augusta West. It is our pleasure to make your stay happy . Here at our hotel we really enjoy our job. We always make sure everything is up to standards so that our guest can take good experience of... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2015

We came to Augusta for a family wedding. When we walked in a young lady was making fresh coffee. That was a eye opener for me after such a long drive. She greeted us. She was very sweet and helpful with us getting to our room as well as great places to eat at. Or room was good, as well... More 

Helpful?
1 Thank William S
rri585, Manager at Red Roof Inn & Suites Augusta West, responded to this review

Dear Guest, Thanks for choosing Red Roof Inn In Augusta West for your family trip. It was nice having you and your family here with us. Ms. Shameeka is an excellent employee, she always making sure that every guest is accommodate the perfect way. She will give directions to any good restaurants and places near town. I will definitely share... More 

Orland Park, Illinois
1 review
5 of 5 stars Reviewed October 2, 2015 via mobile

I visited this hotel last week because I wanted to be within Augusta ga limits and also wanted something affordable. I stayed last week on the first floor and I would like to give compliments to the housekeeping ms Janet for being extremely attentive and also doing a great job on my room. I have stayed in different red roof... More 

Helpful?
Thank Alexandra B
rri585, Manager at Red Roof Inn & Suites Augusta West, responded to this review

Thank your dear guest for your business here at Red Roof Inn In Augusta West, I'm happy to read your review and I will share this review with Ms. Janet. She is a hard worker and she always making sure her room are in the best conditions for our guest. Thanks for the compliments for me as a manager is... More 

Jackson, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 24, 2015

The staff was extremely accommodating. Several family members stayed in this hotel to attend a close aunt's funeral. We appreciated the helpfulness of the front desk staff with confusing issues concerning payment of bill. Overall, manager and others quite kind.

Helpful?
Thank Susan C. U
Raleigh, North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 22, 2015

This property is in dire need of an upgrade. Furniture peeling from water damage. Carpet very worn. Elevator needed to be "rebooted" during our stay. Odd odors (cooking/food smells?) coming from some rooms. But, from a positive standpoint the staff was very friendly and helpful. They can only do so much with an older property.

Helpful?
Thank VMC_BY

Travelers are raving about these Augusta hotels

Paragould
2 reviews
1 of 5 stars Reviewed September 15, 2015

My husband and I came in for a surprise birthday party and stayed just the one night. The toilet seat in our room was busted, took a while for someone to show up to repair it. It ended up being the desk clerk who had no idea how, so my husband fixed the problem. The Jacuzzi in the room did... More 

Helpful?
Thank Joanne K
Lilburn, Georgia
1 review
5 of 5 stars Reviewed September 11, 2015 via mobile

Great city.......good night........excellent hotel stay. I wish i could take this staff home. They make the stay so warm and confy......ive never seen so many smiley faces. The hot tub in my room is like heaven......thank you red roof inn staff. Luis medina

Helpful?
Thank Luismedina39
rri585, General Manager at Red Roof Inn & Suites Augusta West, responded to this review

Hello Dear Guest; First of all I want to thank you for taking your time to do this review. It has been a few months now of you staying with us and we are very happy of receiving you every week. We work hard every day to make all our guest to feel more than welcome to our hotel. I... More 

Augusta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 7, 2015

My husband, 4 month old baby and I have been staying at the Red Roof Inn Augusta West for over a month now for work in the area and it has been a decent experience, but what made our stay so great is the employees. Shameka has made us feel like were at home with her kindness. She goes out... More 

Helpful?
1 Thank Ashlee M
rri585, General Manager at Red Roof Inn & Suites Augusta West, responded to this review

Dear Guest: We are so happy to have you in our hotel, and I will share this review with all my staff. Shameeka has a wonderful personality and she loves what she does. Her customer service is excellent. We also enjoy playing with your lovely baby. Our priority here at Red Roof Inn In Augusta West is to make your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 6, 2015 via mobile

I travel frequently due to business and I want to say that this is one of the best red roof inn that I have stayed in quite a long time. I stayed in one of the rooms in the 1st floor with the jacuzzi for a few nights and everyday my room was clean spotless and I want to say... More 

Helpful?
1 Thank Yanira P
rri585, General Manager at Red Roof Inn & Suites Augusta West, responded to this review

Dear Guest; Thank you for your kind words. Here at Red Roof Inn in Augusta West, our priority is to make the best stay for every guest. I'm so happy you enjoyed the room and all your stay. I will share this review with all my staff but specially with Ms. Janet and I know she will be more than... More 

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