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All 78 Augusta hotels

Red Roof Inn Augusta

2.0 of 5 Hotel   |   4328 Frontage Road, I-20 at Belair Road, Exit #194, Augusta, GA 30909
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Red Roof Inn Augusta
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63%
Ranked #28 of 78 hotels in Augusta
A recent review
4 of 5 stars reviewed 2 weeks ago
Steve F Augusta, Georgia
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75 people have reviewed this hotel

Traveler rating
    31
    15
    7
    6
    16
See reviews for
20
14
7
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 6 days ago NEW

I was here for the masters golf terniment and was disappointed from the secound I walked in . The ladies at the desk acted like we were doing something wrong by being there . She kept telling me she was the manager and I was welcome to go to another hotel but good luck every thing was booked. Room was... More

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Petaluma, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

We were there for the Masters as well. There was a problem with all of the carpets when we wanted to check in. The staff was wonderful trying to make good of a bad situation. This was not a good omen as we entered our room. We were on the 3rd floor, end room. There was no hair dryer, sink... More

Was this review helpful? Yes 1
Hilary T, Guest Relations Manager at Red Roof Inn Augusta, responded to this review

Hello, and thank you for your recent feedback. I apologize you encountered these issues during your stay. Please note that the property's carpet was recently steam-cleaned, and was likely damp upon your arrival. Again we apologize for the inconvenience this has caused. Our guests were notified of the recent carpet cleaning upon their arrival to the hotel. We would also... More

Bonita
1 review
1 of 5 stars Reviewed 1 week ago

Of course it was Masters Week and we expected to pay through the nose. But we expected better than this! Place was filthy, rug was dirty, toilet did not work for two days, hair dryer bracket hanging on the wall. Ugh! People were friendly but why not when they were getting $250 a night.

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Benton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I was in Augusta for the Masters. I picked this hotel out online several months earlier online and made reservations for two nights. When we arrived the place was a complete dump! It was filthy (toothpaste smeared on bathroom countertop was just the beginning). The place stunk beyond belief and they informed me at the front desk that the carpet... More

Was this review helpful? Yes 1
Hilary T, Guest Relations Manager at Red Roof Inn Augusta, responded to this review

Hello, Thank you for your concerns and feedback. Upper management is aware of the circumstances surrounding this review, and it has been brought to our attention that the front desk was not notified of any of the issues mentioned above. Please note that we consider the concerns of our guests to be of the utmost importance, and that if the... More

Augusta, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

Do not be put-off by the average appearance. You get what you pay for. The recent upgrades in preparation for the Master Tournament will overcome the average comment. The staff are extremely helpful and responsive to guest requests. If you expect a real nice breakfast go across the street to Cracker Barrel. You get what all hotels put out for... More

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Hilary T, Guest Relations Manager at Red Roof Inn Augusta, responded to this review

Hello Steve, Thank you for your review of your recent stay! We are glad to know you enjoyed your time here with us, and greatly hope you will consider us again if you ever find yourself in the area. Thank you again! More

Kentucky
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wife & I spent a few days to visit family in Augusta, GA. We picked Red Roof Inn & hoped for the best. The appearance is modern, well kept and clean. The front staff was unbelievable!!! JOYA provided the level of service we would expect from a 4 Star or higher Hotel!! She genuinely cares about each guest and went... More

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Hilary T, Guest Relations Manager at Red Roof Inn Augusta, responded to this review

Hi there, Thank you so much for taking the time to express such positive feedback. We are so glad to know that you enjoyed your stay! We greatly look forward to seeing you again the next time you are in town. Thank you again! More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Worst bed I have ever slept in. Awful breakfast. "Hot food" was cold. No selection of cold items. Floors look like they have not been swept or vacuumed in some time. Don't be fooled by reviews -obviosly put in by management- like I was. You will be sorry you stayed here and I will never stay in another Red Roof... More

Was this review helpful? Yes 1
Hilary T, Guest Relations Manager at Red Roof Inn Augusta, responded to this review

Hello, Thank you for taking the time to leave a review in regards to your recent stay. Please let me assure you that all TripAdvisor reviews are monitored very carefully by TripAdvisor, and that our management is not able to fabricate false reviews for any property. I apologize for the housekeeping issues encountered during your stay. I will be sure... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

I booked a room at this hotel only because it was convenient to the Fort Gordon Base where my son is, but I've had bad experiences at other red roof inn's in other states so I was dreading the stay, but it was nothing like expected. I checked in kind of late and was very frustrated already but the young... More

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Hilary T, Guest Relations Manager at Red Roof Inn Augusta, responded to this review

Hello, Thank you so much for taking the time to express such positive feedback! We are so glad to know you enjoyed your stay with us, and greatly hope to see you again in the future. Your appreciation will be shared with the Red Roof team. Thank you, and we look forward to seeing you again! More

Augusta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 8, 2014

The staff here went out of the way to make us and our pets comfortable and feel welcome. I cannot say enough good things about this Inn. The manager and staff even recommended good areas to house hunt in. We stayed there for about a week and actually felt bad about leaving! They took good care of us and our... More

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Hilary T, Guest Relations Manager at Red Roof Inn Augusta, responded to this review

Hello, Thank you for your positive comments! We are so glad to know that you and your four-legged friends were happy and comfortable during your stay. We hope to see you again if you are ever in need of future lodging. Happy house hunting, and thanks again! More

west Columbia, sc
2 reviews
2 of 5 stars Reviewed March 4, 2014 via mobile

This was a dump. The only positive was the check in process. The room was awful. The sheets had hairs on them, the bathroom had not been adequately cleaned. There was an old match on the floor in the bathroom, the toilet seat had feces stains on it, the water from the faucet had black sediment coming out of it,... More

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Hilary T, Guest Relations Manager at Red Roof Inn Augusta, responded to this review

Hello Kerrin, I am sorry to hear about the disappointing conditions experienced during your stay. We take careful steps to ensure each room is cleaned thoroughly, and that our guests are met with a room that is in full working order. I will be sure to pass all of these issues on to the manager for careful inspection and resolution.... More

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Additional Information about Red Roof Inn Augusta

Also Known As:
Augusta Red Roof Inn
Address: 4328 Frontage Road, I-20 at Belair Road, Exit #194, Augusta, GA 30909
Location: United States > Georgia > Augusta
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Augusta 2*
Reservation Options:
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