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All 80 Augusta hotels

Quality Inn Fort Gordon

2.5 of 5 Hotel   |   4073 Jimmie Dyess Pkwy, Exit 194 off Belair Rd, Augusta, GA 30909
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Quality Inn Fort Gordon
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Ranked #15 of 80 Hotels in Augusta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
keljo22 Champaign-Urbana, Illinois
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58 reviews from our community

Traveler rating
    32
    13
    6
    3
    4
See reviews for
16
12
10
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Champaign-Urbana, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We felt that our room was fairly clean; nothing of much concern except the stains on the chairs. We were very impressed with the kitchenette - we weren't expecting it when we checked in. It didn't really serve much purpose for our one night stay, but would be quite useful for an extended stay. The concerns we had: The deadbolt... More 

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

I travel throughout the US extensively for business and never I come across a great value, great staff, an exceptionally clean rooms I want to make sure I tell other travelers about my experience. Jane the manager went out of her way to make sure my stay was excellent and I would highly recommend this hotel to Travers going into... More 

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Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

Thank you for your review. I am delighted that you found our Quality Inn and Suites @ Fort Gordon to be a great value. We are looking forward to assisting you again in the future. More 

Cranberry Township, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2014

Good price. It would be a nice room for long term stay. Very spacious, enough room to set up a work space. Close to Fort Gordon. Breakfast was good to get on the ride. Nice front desk. The title in the kitchen area was a little dirty, but not a deal breaker.

Was this review helpful? Yes 1
Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

Thank you for taking the time to review our Quality Inn and Suites @ Fort Gordon. We appreciate your time and remarks. I am delighted that you enjoyed your stay. I certainly speak with housekeeping concerning this breakfast area to make sure that the floor is cleaned properly. I hope to see you again on your next visit to Augusta. More 

Durango, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 3, 2014

I was very pleased with my room. It was large with a kitchenette that included a large refrigerator and microwave with a seating area for two. It also included a desk and a separate tap for drinking water. The room was older but very well maintained and updated with a newer bathtub. The furniture was in very good shape and... More 

Was this review helpful? Yes 1
Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

Thank you for taking the time to submitt a review of our Quality Inn and Suites @ Fort Gordon. We appreciate your review and I will be sure to share it with the entire staff. Although we have an older hotel we do everything we can to maintain our hotel with top of the line adminities. Each year we undertake... More 

Summerville, South Carolina
Contributor
19 reviews 19 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 28, 2014

I travel on business very often. As the title states, this was the worst stay at any hotel/motel chain I have ever had. I entered the room and it was evident it lacked the type cleaning that is typical in other establishments I frequent. The remote for the tv was "sticky" and most surfaces had a tacky feel to them.... More 

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Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

I wish to apologize to you for the condition you found your room on your recent visit. I have addressed this issue and taken the appropriate action to ensure that this does not happen again. I must agree with you as this level of housekeeping is unexcusable and has been delt with the same day you checked out. I was... More 

Saskatoon, Canada
Top Contributor
60 reviews 60 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 10, 2014

Room from hell #235- It was 100 plus at check-in so we waited until about 10pm to move into this room. I was appalled at the lack of cleaning done in this room. I took lysol wipes and mopped the bathroom/kitchenette floors and it came up black from the dirt. We travel with our dogs so I looked around for... More 

Was this review helpful? Yes 1
Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

We take each and every complaint serious and investigate each completely. When we have fell short of our standard we do everything possible to ensure that our guest are taken care of by offering them a new room and a discount on their room rate. I feel terrible that you feel that you have not received enough of an apology... More 

2 reviews
5 of 5 stars Reviewed August 31, 2014

I can't think of anything bad or even something for improvement. And we left something in the room and they were quick to call and offer to mail it to us. I will for sure stay here again if i ever get back that way.

Was this review helpful? Yes
Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

Thank you for taking the time to review our Quality Inn and Suites @ Fort Gordon. We understand that your time is important thus we are especially delighted that you gave us a good review. I will be certain to share this with the staff at our next meeting. I am glad to know that you were please with your... More 

Phenix City, Alabama
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2014

If you want a great hotel at a reasonable price in the Fort Gordon, GA area, this is the place to stay. The hotel was clean & easy to find. The staff was friendly, helpful & professional. A Waffle House is next door for a quick, inexpensive meal. I will definitely return here when I am in the area..

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Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

Thank you for your review. We take every review of our Quality Inn and Suites @ Fort Gordon as a learning tool allowing us to make any necessay changes which will improve our service to our guest. I will share your review with the staff at our next meeting so that they too can benefit from positive along with the... More 

Athens, Georgia
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 1, 2014

The lady at the front desk was very nice (I think her name was Jane?), and it was a decent price, but the room was not clean. There was still grains of sugar and coffee on the coffee maker, and there were crumbs and hair in the tub and on the floors. Also, the cleaning staff barely knocked and came... More 

Was this review helpful? Yes
Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

I am so sorry to hear about your room. I will definately speak with the housekeeping staff regarding knocking on your door at such an early hour and not having your room cleaned properly. This is not the practice of our hotel and totally unacceptable. Please accept my apology. Sincerly, More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

I honestly couldn't believe how good my room was for the price i paid! first off what a bad time to come to augusta...most hotels had no rooms available because of a basketball tournament. The man at the front desk at 12am was so helpful...He got me a room for my family as fast as he could...he could tell i... More 

Was this review helpful? Yes
Jane G, General Manager at Quality Inn Fort Gordon, responded to this review

Thank you for taking the time to review our Quality Inn and Suites @ Fort Gordon. I will post your review for the entire staff to see. Everyone will be glad to know that their hard work has been rewarded. I will make sure that Charles is acknowledged for his part in making your stay pleasurable. Again thank you for... More 

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Additional Information about Quality Inn Fort Gordon

Address: 4073 Jimmie Dyess Pkwy, Exit 194 off Belair Rd, Augusta, GA 30909
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Fort Gordon 2.5*
Number of rooms: 66
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Also Known As:
Quality Inn Fort Gordon Hotel Augusta
Quality Inn Augusta
Augusta Quality Inn
Hotel Style:
#3 Best Value Hotel in Augusta

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