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Quality Inn & Suites


Hotel class 2.0 of 5
1052 Claussen Road, Augusta, GA 30907
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Reviews you can trust

90% Do not recommend
2.5 of 5 stars 10 reviews
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1 of 5 stars
allie8887   1 contribution
South Carolina
Sep 17, 2009 | Trip type: Business

I travel to Augusta every week for business. Have stayed in several hotels in the area. I worked with a crew of around 15 people, who I also provide lodging for. I have been staying at this hotel because of the guarantee rate I was given and because Choice Hotels seem to be a good brand. Well after my experience... more

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1 of 5 stars
Dancewithme   3 contributions
Spartanburg, SC
Mar 17, 2008 | Trip type: Solo travel

The smell hit me as soon as I entered the room. We opened the windows because we thought it just may need to be aired out, but the odor remained. I couldn't sleep because of the smell and got an extremely bad headache. I told my husband the next morning that I couldn't stay there any longer. I told that... more

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3 of 5 stars
envtravel   12 contributions
Duluth, GA
Oct 26, 2007

This place would probably be best described as average. Room was nothing special, but was clean and well-maintained with a kitchen area. Breakfast was the usual stuff you might expect, juice and cold cereal. The location is not that great, a bit distant from town, and the highway nearby (I-20, I believe) is noisy. Wireless Internet worked fine. more

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1 of 5 stars
Always_on_the_goDC   2 contributions
Washington, DC Metro Area
May 24, 2007 | Trip type: Business, Family

I was there the 3rd weekend of May for one day to attend a wedding. It seemed okay at first when we arrived at the front desk. During check-in, the front desk clerk needed a little more customer service training...she was lacking the friendly and helpful category. When we got to our room which was a suite on the 3rd... more

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1 of 5 stars
jaybirdGeorgia   1 contribution
Georgia
May 8, 2007

We stayed here over the weekend, in town for golf tournament. This place was chosen by the coach so we never gave a thought about what it would be like. Boy, we were suprised. The odor that hit us when we got into our room was overbearing. It was a musty old mildewy funk that engulfed the luggage, clothing, cell... more

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3 of 5 stars
JessMe   3 contributions
Charlotte, North Carolina
Apr 2, 2007 | Trip type: Couples
1/1 found this review helpful

The furnishings in this room were surprisingly nice and modern. The room had a comfortable decor. However, our bed linen was dirty and stained. The comforter had some sort of "crusty" residue to it; the blanket had the same; and the sheet was stained with blood! The sheets and blanket appear to have been washed, but not washed well. The... more

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3 of 5 stars
BJV   1 contribution
Florida
Dec 1, 2006 | Trip type: Couples

Claussin Quality Inn..Augusta Ga. We have stayed at this hotel once or twice a year for the past few years. This time things seemed different. Rooms were clean, but furniture, recliner, table and chairs are all needing to be replaced. The first night we had to go to the office to get toilet tissue and extra towels. One night, our... more

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1 of 5 stars
A TripAdvisor Member
Hendersonville NC
Mar 1, 2006
5/5 found this review helpful

The rooms were not cleaned very well, had to actually clean the room before we could upack. Were staying a week, rooms had a bad smell and could not get any dishes or pans to cook in. When speaking to the manager he became very agitated, would not take his feet off of his desk when speaking to several in... more

terrible
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1 of 5 stars
jdale   18 contributions
Georgia
Oct 14, 2005 | Trip type: Business
3/3 found this review helpful

I have been staying at the Quality Inn & Suites several times a year for the past two and a half years. Never had any problems until just recently. Over the past three weeks I have been propositioned for --- and drugs and even witnessed drug transactions in the parking lot. The room cleanliness has dropped dramatically and when I... more

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4 of 5 stars
A TripAdvisor Member
Chesapeake, Va
Aug 24, 2005
2/2 found this review helpful

I stayed here while on a trip to Ms. from Va. in July. The room was very neat, and the staff was incredibly polite. I was travelling alone with my 2 yr. old. They made sure I had a ground floor room that was easily accessable. I felt very safe. There were other good quality guests, and no riff raff.... more

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Quality Inn & Suites Also Known As

  • Augusta Quality Inn
  • Quality Inn Augusta
Address: 1052 Claussen Road, Augusta, GA 30907
Augusta Hotels Quality Inn & Suites
2.5/5.0
10