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Quality Inn & Suites

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1052 Claussen Road, Augusta, GA 30907
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48 Reviews from our TripAdvisor Community

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Traveler rating
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    6
    12
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6
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (48)
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    (21)
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    (14)
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Fort Bragg, North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not bad for the price! The room was a little outdated but did offer quite a few amenities, i.e. fridge, stove, flat screen tv, hot breakfast, free Wi-fi and pet friendly with no fee (This was what prompted my selection).

Was this review helpful? Yes 1
Shady Valley, Tennessee
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is nice enough it's set up like an extended stay with a full kitchen full size fridge and stuff but no pots pans utensils or anything to use with the kitchen. Also they seem to prefer deodorizing over cleaning. I killed a bug by the door on night 1 it's night 3 as I write this review and... More 

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1 review
5 of 5 stars Reviewed April 9, 2015

Let's start this review by being honest. The hotel is a Quality Inn. It's not the grand hyatt, or the ritz carlton, etc. its a Quality Inn. As such, the rooms/linens were modest. BUT, the rooms were clean, no musky or odd smells. Walked into a nice room with the AC on. The real item that makes this a 5... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 16, 2015

Nice relaxing night. Tammy was super sweet at check in. Room was laid out nicely and plenty spacious. We were on the second floor. Everything was nice and quiet. Would recommend to anyone who would understands that if you want to nitpick every detail...spend $$$ and stay at the Hilton... If you're looking for a nice value...this is where you'll... More 

Was this review helpful? Yes 1
Rochester, New York
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed February 25, 2015

We picked this site because of its pet policy (check in with credit card) and location. Very happy with pet policy and friendliness of staff. Nice kitchenettes as far as function. Good wifi. Very loud neighbors and hot room on a cool evening. Complaint about noise nicely handled. We were there for a half marathon so were out too early... More 

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Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 22, 2014

The hotel is nicely put together. It is a true bargain. However, the dusting could be done a bit better. Also, to one side of my bed the fixture had been ripped off the wall and replaced with a lamp that sat on the night stand. Not a big deal, still functional, but just a little something they might be... More 

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1 review
4 of 5 stars Reviewed October 10, 2014

I was in Augusta for work and stayed here because I always stay at a choice hotel when I travel. I expected the usual. Boy was I surprised. First of all I checked in at midnight and the girl at the desk was awake smiling happy and very accommodating. My room (204) was a little smaller that I'm used to... More 

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Columbia, South Carolina
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 22, 2014

Have been staying here for years. Absolutely love these people & this place. They are very accommodating. the check in guys as well as the cleaning staff. It is an older motel that has been there for awhile. They listen & respond well if there is a problem of any kind or if something is needed as far as extra... More 

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Atul S, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time and writing a review for the Quality Inn and Suites Augusta. We appreciate all feedback from our guest to help us improve our property in all aspects! Thank you Atul Sinha More 

Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 28, 2014

Not worth the money. A $50 hotel that charged $300. Rooms were old and had not been updated in years. Security was also a little suspect ................. The walls had a few holes and the carpet was at least 15 years old. Lots of smoking stations and the entire place smelled like a cigarette butt..

Was this review helpful? Yes 2
Atul S, Manager at Quality Inn & Suites, responded to this review

Thank you for your review. The entire property carpet was changed 1 week prior to Master's week. The entire property received a fresh coat of Irish Cream paint in the guest rooms and Oyster White in the bathrooms 1 month prior. Again we do appreciate all the reviews that we receive Atul Sinha General Manager More 

Travelers are raving about these Augusta hotels

Columbus, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 2, 2014

I travel a lot on business and I stay in a lot of hotels, and this time I chose the Quality Inn on Claussen Rd in Augusta Ga. Wrong choice! I had to plunge the non working toilet (myself) after having informed the front desk (once) day and night clerk twice that the toilet in the room was not working.... More 

Was this review helpful? Yes 2
Atul S, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

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