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Holiday Inn Express Augusta North

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1073 Stevens Creek Road, Augusta, GA 30907
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Holiday Inn Express Augusta North
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Holiday Inn Express Augusta North
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107 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rome, Georgia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 29, 2015

Good location, clean, functional - everything you expect for HI Express. Front desk is efficient at check in, but invoicing and check out needs improvement. Folks were nice, but seemed confused about how to properly construct the bill.

Was this review helpful? Yes 1
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

Looks like your stay went well until time to check out. Checkout should be a smooth transition and I am sorry it was not that way for your stay. We hope that your billing was correct and if not please do not hesitate to contact hotel management. We thank you for staying with us and taking the time to leave... More 

Newburgh, Indiana
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed March 21, 2015

Newer....in a section with many hotels...plenty of restaurants....did not see a sign on the Interstate for the hotel...had to backtrack.....high ceilings in rooms....smaller TV, although it may just have looked that way without a large surrounding cabinet.....our room did not have a desk---just a table.....great pool and hot tub (except lots of Window facing the parking lot, fitness center, and... More 

Was this review helpful? Yes
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for taking the time to leave a comment. Our hotel is very fortunate to be in such a good location close to many restaurants and of course the Augusta National Golf Course. We often have many youth sports teams at our hotel and that was a very well behaved team. We will continue to work on improving our... More 

Dahlonega, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

My sister walks with a cane so I usually handle luggage. Young man at front desk immediately came over to help. So courteous, absolutely refused tip. Said he was more than glad to assist. The suite was awesome-- even 2 TVs, microwave, mini fridge, sink, garden tub, sofa, etc. we felt very safe. Saw other ladies who were traveling alone.... More 

Was this review helpful? Yes 1
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

I am happy our employee was able to assist in getting your luggage to your room. We are here to assist our guest any way we can. Your review was very insightful and we really appreciate the time you took to write the review. Thank You for your Kind Words. More 

North Carolina
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed February 15, 2015

This was our second visit to this hotel. First, it's a bit hard to find the drive-way to the hotel. On both trips, we had to circle back around to get it right! We were, however visiting both times at night which makes everything harder to find! We really like this hotel. We needed 3 rooms and had to get... More 

Was this review helpful? Yes
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

I want to thank you for taking the time to leave a comment and also being a returning guest. Sometimes it can be a little confusing driving in unfamiliar areas. That is why we strive to meet 100% satisfaction with our guest by trying to accommodate to their needs. I am happy were are able to provide a pleasant stay... More 

Atlanta, Georgia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 13, 2015

Still looks line new, clean, the staff is excellent and is there to make you feel like a welcome guest. I would highly recommend this hotel with rooms usually around $100 / night. I hosted a meeting and the meeting room is excellent!!! I will be back again in a few months.

Was this review helpful? Yes
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for sending feedback about your recent stay!! We are looking forward to seeing you next time!! More 

Jackson, tn
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 24, 2014 via mobile

Rooms are large and clean. House keeping is good and do an adequate job. The location is great: all kinds of restaurants and amenities close by. If you like steak, Tbones is just up the street. Stay away from Veracruse next door. Great staff and overall experience.

Was this review helpful? Yes
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you so much for taking the time to send a review about your stay at the Holiday Inn Express Augusta North. We are happy to hear you enjoyed your stay with us. We hope to see you again real soon. Thank you again More 

Atlanta, Georgia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 3, 2014

I stayed here for a quick one-night business trip. The room was clean and surprisingly large. The walls were a little thin, but when the AC unit was on, it blocked out the noise; otherwise, I'd give it a 5. The breakfast was better than any I've ever seen at a similar hotel - full spread, lots of options, and... More 

Was this review helpful? Yes 1
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for your review! Glad to hear we met your expectations! See you again soon! More 

1 review
1 of 5 stars Reviewed November 2, 2014

Our room was a handicap room. At least they could of mention that after paying for a room that didn't have a jacuzzi. The room itself was nice but it should have been regular room for us. .....................................::..........

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newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

We are sorry to hear that you were not happy with your room. We ask that you give us a chance to make it up to you on your visit. Please contact management next time you are traveling through the area and we will do our best to make things right. More 

Woodstock, GA
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel should be higher on the list. The staff was pretty good, they were nice and on a couple of different occasions I saw them just chatting it up with the guests. The rooms are very nice, great soft and firm feather pillows and a good sheet set. The tv is smaller and does not get most of the... More 

Was this review helpful? Yes
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for taking the time to send a review about your stay. We appreciate the feedback! More 

Vicksburg, Mississippi
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 23, 2014

Holiday Inn Express in Augusta North exceed my expectations. The rooms were very modern, clean and up to date. The staff was very helpful along with smiling faces. The gym was a little small and there were no free weights but the tredmill and eliptical were just fine. They had a wide variety of breakfast...very healthy.My overalll expericen at this... More 

Was this review helpful? Yes
newport_group, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for the great review!! We are very happy to hear that you will be returning when your travels bring you back to the Augusta area. We look forward to seeing you again. Thank you again for taking the time to give us feedback More 

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