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All 79 Augusta hotels

Fairfield Inn and Suites

2.5 of 5 Hotel   |   2175 Gordon Hwy, Augusta, GA 30909
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80%
Ranked #29 of 79 hotels in Augusta
A recent review
4 of 5 stars Reviewed June 2, 2014
Jordan G
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61 people have reviewed this hotel

Traveler rating
    21
    29
    5
    1
    5
See reviews for
11
6
15
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 2, 2014

I usually am not a fan of Fairfield Inns, however this property is an exception. It is brand new and has a very spacious feel to it. The rooms are nice, beds are comfy and bathrooms are very large. Feels comparable to a Courtyard. Would definitely prefer to stay in this hotel versus any others in the vicinity (many of... More

Was this review helpful? Yes 1
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear Jordan G; Thank you, Thank you for your kind words about the Fairfield Inn & Suites here in Augusta, GA. I appreciate your positive response and feeling of comfort that we provided for you. I will share your review with my team! Please if you are ever back in Augusta, we hope you come back and choose to stay... More

South
Top Contributor
134 reviews 134 reviews
44 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed May 15, 2014

Stayed here one night for a cheer competition. Good location central to Augusta area. Staff and rooms were both good. Consistent with most other Fairfields. Nice breakfast spread in the mornings. Would definitely stay here again.

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Islandboy 1, Thank you for your pleasant response and ranking during your recent stay. I appreciate the mentioning of our breakfast area. I certainly hope that you will consider us a home away from home the next time you are in Augusta. Take Care, Mia Sellers General Manager More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 13, 2014

Stayed at the hotel on 4/11/14 for the Masters in room 416 and woke up on the 12th with my legs arms and back covered in bites. Went to inform manager and she called exterminator who said there was no evidence of bed bugs and I said what about my legs and arms. Manager said I might have been allergic... More

Was this review helpful? Yes 2
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Mr. Mike H. Thank you for reviewing our property. We take great pride in ensuring our guest satisfaction. As someone in the hotel industry, you obviously know how online reviews can be used to produce a better product for future guests. We take all reviews very seriously. We also appreciate that you brought this issue to our attention while still... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 31, 2014

I normally save 1's for dirty. this was clean. However, didnt get much sleep. I was on the gordon hogway side ( not even the larger I-520). EVERY time a truck went up hill you heard it. I have stayed many times at hotels on highways, an didnt have this issue ( in fact I sleep better with radio or... More

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Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear SidB; I understand your noise frustration about your recent stay with us and wish that I could have fixed the traffice sound unfortunately I don't have control over that but will defintely look into the possibilty of the two sets of windows to see if that is a possiblity. Also I will continue to educate the desk staff on... More

Augusta, Georgia
1 review
2 of 5 stars Reviewed February 14, 2014

I'm a local but booked hotel due to ice storm. The power at my home went out at 7 am. I paid $180 for one king handicapped room & we still lost power around 11 pm. Looking at reviews...I'm sure I overpaid. I called hotel about possible concession due to power outage and was told by a young lady that... More

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Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Thank you for taking the time to let us know about your stay while here at our hotel. You indicated in your response that your stay with us was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal... More

Charlotte, North Carolina
Top Contributor
99 reviews 99 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 11, 2014

My husband stayed here on business and I drove down to join him. Obviously checking in after work, the desk clerk was super nice and very accommodating- even gave an upgrade!! Wow! The appearance of the interior and exterior was nice and appears to have been recently updated. Our king size bed was super comfortable; the only change I suggest... More

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Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear Christy, Thanks for your positive review and rating here on TripAdvisor. I appreciate the response about how nice the staff and accomodations were. We work hard to present a clean and hospitable image. The no vending machines and Pepsi in the Marketplace is the Marriott standard products were are to carry here at the hotel and we arent supposed... More

Nashville, Tennessee
Top Contributor
201 reviews 201 reviews
165 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed December 12, 2013

it's a fine property....clean, well located, etc. The incredible thing was the breakfast. I don't drink soy milk - but they had it (Silk brand)....you'd never see that at a motel...so that impressed me. Definitely a winner for Augusta....and well located off the 520 and easy access to South Carolina.

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Thank you for a pleasant response and review on TripAdvisor about our hotel and your recent stay with us. I appreciate the mentioning of how nice our breakfast is here at the hotel. I look forward to you coming back to stay with us again when you visit the Augusta area! Take Care, Mia Sellers General Manager More

Fort Mill, South Carolina, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2013

My Husband and I stayed at the Fairfield Inn for five nights. We ask if it would be pobbile to grab coffee and a piece of fruit at 5:55am because my husband had to depart a little early. The front desk clerk stated that breakfast started at 6:00am and we would be able to get coffee and all others items... More

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear Teresa G I apologize for the items you listed were not correct during your stay. I have discussed what you stated with the appropriate staff members to address what you saw and how you were treated. Again I feel that we are better then that and want to apologize for your stay with us. I can only make improvements... More

Athens, Georgia
Top Contributor
139 reviews 139 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 12, 2013

Stayed for a few days in November. The breakfast was solid with a variety of high quality options (yogurt, cholocate milk, cereals, etc.). Coffee was lacking a little but did the job, I am a coffee snob so take that with a grain of salt. The pool was nice and being indoors was a nice treat after working all day.... More

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

I appreciate your feed back about your stay with us here at the Fairfield Inn & Suites in Augusta. We are in the process of getting each and every room approved for Fridges & Microwaves. As is a new Marriott standard. Hopefully next time you come to Augusta you will visit us again and we will meet your needs. We... More

Austin, Texas
Top Contributor
127 reviews 127 reviews
31 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed November 6, 2013 via mobile

We checked in at 3 in the morning and ran into a busy-on-the-phone young lady behind the front desk counter who kept talking on the phone for several long minutes, without even eyes contacting with us, let alone greeting. But once she was done with her telephone conversation, she greeted us in a normal professional way, definitely not welcoming, not... More

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear thehiep; I understand your frustrations expecially after traveling late at night. I want to apologize and let you know that I truely do not except the way you r were treated during your check in. I have used your comments as training for our front desk to let them know how every action is perceived. Thank you again for... More

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Additional Information about Fairfield Inn and Suites

Address: 2175 Gordon Hwy, Augusta, GA 30909
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn and Suites 2.5*
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Also Known As:
Fairfield Hotel Augusta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and enjoy our magnificent Fairfield Inn & Suites by Marriott Augusta Gordon Highway. You will experience true Southern Hospitality at its best. Indulge in fun loving activities of golf, swimming, tennis, bowling, dinning and exquisite shopping at the Augusta Mall, the Historic Downtown district and the Surrey Center. Augusta is home to the beautiful Augusta National Golf Club and the famous Masters Golf tournament. The hotel is located at the intersection of I-520 and Gordon Highway to give you easy access to all major businesses such as: General Dynamics, Comcast, The Southern Company, Standard Aero, and Ft. Gordon Military Installation, home of the Southeastern Signal School. Come and experience the beautiful elegance of the Fairfield Inn & Suites by Marriott in Augusta where Staying is Believing. ... more   less 
Number of rooms
82

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