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All 79 Augusta hotels

Fairfield Inn and Suites

2.5 of 5 Hotel   |   2175 Gordon Hwy, Augusta, GA 30909
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Ranked #30 of 79 Hotels in Augusta
A recent review
4 of 5 stars reviewed 3 weeks ago
Marla M Wesley Chapel, Florida, United States
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64 reviews from our community

Traveler rating
    21
    31
    5
    1
    6
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11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wesley Chapel, Florida, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My only issue was the hotel is two exits from dining and other amenities. Besides that it was a decent hotel for the money. It was clean and the best part was the breakfast which was plentiful. The service was good and everyone working was friendly.

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear Ms. Marla M; Thank you for your kind words about your stay with us here at the Fairifeld Inn & Suites I am glad you had a pleasant experience! It's nice to hear that you thought our staff was friendly, the breakfast plentiful, and the hotel clean. I too, wish there were more dinning available immediately close to us,... More

Belton, TX
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The list of failures is too long to list fully but. . . - we found underwear in the closet that was not ours - the shower curtain was not attached and the bathroom had not been cleaned - the tile on the bathroom floors is extremely slick - the thermostat on the wall does not control the window unit.... More

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Mia S, General Manager at Fairfield Inn and Suites, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you incurred while staying here. I do apologize for your stay issues and I believe that we addressed those issues while you were still staying here. They... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 10, 2014

Second time staying at this Fairfield Inn and have been very impressed by the accommodations, cleanliness and staff. This hotel must be nearly new - everything looks great. Staff is very helpful. I travel here for business and will continue to do so, but it really isn't well suited for the business traveler. Internet connection speeds drop significantly in the... More

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear D Stankey, Thank you for your review on our hotel and for expressing how clean and new our hotel looked. We appreciate you choosing to stay with us here at the Fairfield Inn & Suites. I will defiantely look into our Wi-fi connection and band usage to make sure we are receiving what we should be so that our... More

Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 2, 2014

I usually am not a fan of Fairfield Inns, however this property is an exception. It is brand new and has a very spacious feel to it. The rooms are nice, beds are comfy and bathrooms are very large. Feels comparable to a Courtyard. Would definitely prefer to stay in this hotel versus any others in the vicinity (many of... More

Was this review helpful? Yes 1
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear Jordan G; Thank you, Thank you for your kind words about the Fairfield Inn & Suites here in Augusta, GA. I appreciate your positive response and feeling of comfort that we provided for you. I will share your review with my team! Please if you are ever back in Augusta, we hope you come back and choose to stay... More

South
Top Contributor
141 reviews 141 reviews
45 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 15, 2014

Stayed here one night for a cheer competition. Good location central to Augusta area. Staff and rooms were both good. Consistent with most other Fairfields. Nice breakfast spread in the mornings. Would definitely stay here again.

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Islandboy 1, Thank you for your pleasant response and ranking during your recent stay. I appreciate the mentioning of our breakfast area. I certainly hope that you will consider us a home away from home the next time you are in Augusta. Take Care, Mia Sellers General Manager More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 13, 2014

Stayed at the hotel on 4/11/14 for the Masters in room 416 and woke up on the 12th with my legs arms and back covered in bites. Went to inform manager and she called exterminator who said there was no evidence of bed bugs and I said what about my legs and arms. Manager said I might have been allergic... More

Was this review helpful? Yes 2
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Mr. Mike H. Thank you for reviewing our property. We take great pride in ensuring our guest satisfaction. As someone in the hotel industry, you obviously know how online reviews can be used to produce a better product for future guests. We take all reviews very seriously. We also appreciate that you brought this issue to our attention while still... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 31, 2014

I normally save 1's for dirty. this was clean. However, didnt get much sleep. I was on the gordon hogway side ( not even the larger I-520). EVERY time a truck went up hill you heard it. I have stayed many times at hotels on highways, an didnt have this issue ( in fact I sleep better with radio or... More

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Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear SidB; I understand your noise frustration about your recent stay with us and wish that I could have fixed the traffice sound unfortunately I don't have control over that but will defintely look into the possibilty of the two sets of windows to see if that is a possiblity. Also I will continue to educate the desk staff on... More

Augusta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed February 14, 2014

I'm a local but booked hotel due to ice storm. The power at my home went out at 7 am. I paid $180 for one king handicapped room & we still lost power around 11 pm. Looking at reviews...I'm sure I overpaid. I called hotel about possible concession due to power outage and was told by a young lady that... More

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Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Thank you for taking the time to let us know about your stay while here at our hotel. You indicated in your response that your stay with us was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal... More

Charlotte, North Carolina
Top Contributor
144 reviews 144 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 11, 2014

My husband stayed here on business and I drove down to join him. Obviously checking in after work, the desk clerk was super nice and very accommodating- even gave an upgrade!! Wow! The appearance of the interior and exterior was nice and appears to have been recently updated. Our king size bed was super comfortable; the only change I suggest... More

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Dear Christy, Thanks for your positive review and rating here on TripAdvisor. I appreciate the response about how nice the staff and accomodations were. We work hard to present a clean and hospitable image. The no vending machines and Pepsi in the Marketplace is the Marriott standard products were are to carry here at the hotel and we arent supposed... More

Nashville, Tennessee
Top Contributor
229 reviews 229 reviews
190 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed December 12, 2013

it's a fine property....clean, well located, etc. The incredible thing was the breakfast. I don't drink soy milk - but they had it (Silk brand)....you'd never see that at a motel...so that impressed me. Definitely a winner for Augusta....and well located off the 520 and easy access to South Carolina.

Was this review helpful? Yes
Mia S, General Manager at Fairfield Inn and Suites, responded to this review

Thank you for a pleasant response and review on TripAdvisor about our hotel and your recent stay with us. I appreciate the mentioning of how nice our breakfast is here at the hotel. I look forward to you coming back to stay with us again when you visit the Augusta area! Take Care, Mia Sellers General Manager More

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Additional Information about Fairfield Inn and Suites

Address: 2175 Gordon Hwy, Augusta, GA 30909
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn and Suites 2.5*
Number of rooms: 82
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Also Known As:
Fairfield Hotel Augusta

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