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All 79 Augusta hotels

Sheraton Augusta Hotel

3.5 of 5 Hotel   |   1069 Stevens Creek Road, Augusta, GA 30907
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76%
Ranked #11 of 79 hotels in Augusta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Scott N Canonsburg, Pennsylvania, United States
  • Overview
  • Reviews (129)
  • Photos (17)
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  • Room tips (25)
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129 people have reviewed this hotel

Traveler rating
    55
    43
    17
    9
    5
See reviews for
32
18
8
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
Canonsburg, Pennsylvania, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a dilemma. In driving from Pittsburgh, PA to Thomasville, GA for a permanent move, we had to figure out how to stay overnight with our 1-year yellow lab Summer. Then my wife discovered she was welcome at the Augusta Sheraton. Really? A Sheraton? We arrived at 11:30pm to find a wonderful property. Beautiful building, clean rooms, nice bed... More

Was this review helpful? Yes
Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you Scott for taking the time to write a review. I am ecstatic to hear that we could make your travels easier during a difficult move. We take pride in providing a clean and friendly property, and I am glad to hear we are continuing to provide that. We look forward to greeting your family, as well as Summer... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Clean Room. Really nice "updated" Bathroom. Everyone seems very nice. Work-out Room & Pool is pretty nice. Lots of parking. My only complaint would be they had no laundry for customers to use. Had to go find a Laundry Mat out in the city, which turned out to be kind of creepy. Also booked for a long business stay, but... More

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

It's a nice hotel with a great location and adequate parking. It could have been better if there were better lighting in the room and if the bathroom was cleaner. I could tell that the bathroom floor had not been mopped in a while. Also the bed wasn't that comfortable either; I noticed that when I got in or out... More

Was this review helpful? Yes
Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to share your feedback. I would like to apologize for the issues that you had while staying with us. Cleanliness is one of our highest priorities and it is a disappointment to hear that we were sub-par. I hope that we have the opportunity to welcome you again when your travels bring you to... More

Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 4, 2014

We stayed at this property in early May during our daughter's college graduation. Overall, the stay was fine and the lobby was impressive. It was the little things that made it an average stay instead of a very good stay. Something management needs to shore up on. We were invited to use the club level during our stay via a... More

Was this review helpful? Yes 1
Golden
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

I have been going to Augusta every month for work for the last year and a half. A good hotel there is hard to find, I sometimes stay in Charlotte and drive in for the day. Finally, I found this Sheraton. Excellent find - good location, clean and in great condition. I try to stay only at SPG properties, had... More

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Woodbridge, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

Only Starwood option in town. Neat & clean. Courteous staff. The pools & fitness center were nice. Club Lounge was small but functional. The food offering in the PM was slim but better for breakfast. No suites on the property. Good location close to downtown & good restaurants.

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Manchester, Connecticut
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2014

My wife and I stopped in Augusta, Ga for the first time on our way north. We had a comfortable stay at the Sheraton. Even though the room was small and the continental breakfast in the executive lounge was not up to Sheraton standards, we had a comfortable one night stay. We did enjoy the steak restaurant in the hotel.

Was this review helpful? Yes 1
Bonita Springs, Florida
Top Contributor
70 reviews 70 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 8, 2014

We were happy with our stay at the Sheraton Augusta. Our room was clean and well-decorated. The bed was very comfortable. We got a great deal, it was if you stay 3 night the first night is regular price then the next two nights you pay whatever your year of birth is. Mine is 62 so the second two nights... More

Was this review helpful? Yes
Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. I am so glad to hear that you had such a wonderful experience staying with us at our hotel. We strive to achieve exceptional guest experiences and it is great to hear that we are achieving this. It is wonderful that you got to use the amenities that our hotel... More

Harrison, Arkansas
Top Contributor
93 reviews 93 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 11, 2014 via mobile

We stayed at the Sheraton for the Masters. The hotel is located on Washington Road and has a shuttle to the course. The bar and restaurant are fine, and our room was nice. We were a little disappointed the club room wasn't open while we were there, and they didn't offer the social hour, where they offer wine tasting, but... More

Was this review helpful? Yes
Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to give us your feedback. I am so happy to hear that you enjoyed your stay with us. We strive to offer the best customer service and I am so happy to hear that we are achieving those goals. I want to apologize for the our Club Lounge as well as our Sheraton Social... More

Greenville, South Carolina
1 review
1 of 5 stars Reviewed March 29, 2014 via mobile

My experience at the Sheraton was a nightmare. First the hotel it self is nasty. The carpets and furniture are dirty and worn out. We ordered room service and we're charged gratuity twice plus a room service fee for an item we forgot to place on our original order. Bikers and prostitutes were walking/yelling all night in the halls. Seriously!... More

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Additional Information about Sheraton Augusta Hotel

Address: 1069 Stevens Creek Road, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Augusta Hotel 3.5*
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17 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Augusta
Hotel Class
Official Description (provided by the hotel)
Our hotel is located in downtown Augusta, conveniently located near Augusta National Golf Course, home of the Masters Tournament. ... more   less 
Number of rooms
152

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