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All 80 Augusta hotels

Sheraton Augusta Hotel

3.5 of 5 Hotel   |   1069 Stevens Creek Road, Augusta, GA 30907
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Ranked #13 of 80 Hotels in Augusta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Shawn L Savannah, Georgia, United States
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147 reviews from our community

Traveler rating
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    21
    11
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Savannah, Georgia, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My friend chose this hotel and requested a club level room. It spoiled me quickly between the great cheese dip and cooler to the pillows. It was a shame I was took sick to get a full nights rest on those wonderful pillows. It will make me think of Sheratons in general the next time I need a hotel.

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Augusta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

Since we are local to the area, we only go to the Sheraton as a sort of getaway on special occasions. We have been on several different occasions, and each time we stay on the club level. Our room is clean, spacious, and comfortable. The beds are amazing. The linens and pillows are clean and high quality. We love the... More 

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Ann Arbor, Michigan
Contributor
17 reviews 17 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed in 100s of hotels. My stay at this hotel is perhaps one of the worst I have ever experienced. I don't know if the hotel had a whole bunch of smokers that fouled up multiple rooms on multiple floors, but the rooms that my family and I were given (adjoining rooms) smelled so strongly of cleaning solvents... More 

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Prosper, Texas
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 20, 2014

Work finds me in Augusta, GA very regularly. I stayed at a few different hotels in the area before the Sheraton Augusta, now I won't stay anywhere else. This is a typical newer format Sheraton with staff that puts it over the top. Jamie is the manager and is very accomodating. She remembers me every time I walk in which... More 

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Contributor
16 reviews 16 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 20, 2014

My husband and I stayed here for a 24 hour business trip to meet with our accountant. The hotel is really nice with warm and welcoming staff. I love to be greeted when I arrive and exit my hotel. Everyone from the front desk to the housekeeping staff smiled and said hello. Rooms were nicely decorated, clean, and modern. Shopping... More 

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Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. I am so pleased to hear that you had a wonderful stay at our property. One of our main goals is to provide the best guest experience possible, and it is wonderful to hear that we are achieving that. We look forward to welcoming you again when your travels bring... More 

Winston Salem, North Carolina
Top Contributor
157 reviews 157 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 13, 2014

I usually stay at the Hilton Garden which is just across the parking lot from this place but they were full this week. I’ll have to say that I was disappointed. No frig, spotty WIFI and the air conditioner kept the room oscillating between stuffy and chilly. Expensive too. I had to pay $185 a night for this room even... More 

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Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. Feedback helps us grow and help deliver the best guest experience possible. In regards to our A/C units, the are motion activated, as we are a green hotel, so when there is no movement in the rooms it will shut off. I am sorry this caused a problem during your... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed November 3, 2014

I absouletely love this hotel. I have been staying at hotels in the area for over two years now, and have not found anything comperable to quality and value. Once you become a platnium member, and gain access to the 5th floor, the value is unmatched. The staff is friendly, the rooms are spacious and clean, and the gym is... More 

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Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. We are thrilled to hear that we offer you an exceptional stay when your travels bring you to Augusta. We try to offer the best experience possible and it is fantastic to hear that we are achieving this. We look forward to welcoming you again when your travels bring you... More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 10, 2014

Stayed here on our way to Myrtle Beach, Sc from Atlanta, GA. Home away from home. Courtesy staff. Good location (Proximity to I-20), without the noise. Lots of food and shopping choice.Will definitely choose this hotel again.

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Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. We are thrilled here at the Sheraton to hear that you had such a enjoyable stay at our property. We look forward to welcoming you back the next time your travels bring you to Augusta! Warm Regards, Jamie Williams Guest Services Manager More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 5, 2014

Visiting our son for the weekend in Augusta. Needed a convenient place to stay. Price was great and the same as competitors in area. When you walk in the front lobby it is very nice. The elevator up makes some clicking noises when going up and down. I have read some other reviews about the elevators. The room are Very... More 

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2014

I travel extensively and am back and forth to Augusta almost every month, and pending they have available rooms this is the only place I stay in Augusta. The showers is great, room service and the food is excellent, housekeeping and maintenance is consistent and customer service is always terrific. If you are in Augusta and you need a comfortable... More 

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Additional Information about Sheraton Augusta Hotel

Address: 1069 Stevens Creek Road, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Augusta Hotel 3.5*
Number of rooms: 152
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Hotel Style:
#8 Business Hotel in Augusta

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