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Sheraton Augusta Hotel

#13 of 82 Hotels in Augusta
Certificate of Excellence
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1069 Stevens Creek Road, Augusta, GA 30907
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Sheraton Augusta Hotel
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Ranked #13 of 82 Hotels in Augusta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Pro Coach O Birmingham, Alabama
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155 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, Alabama
Top Contributor
111 reviews 111 reviews
68 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

HUGE DOG IN ROOM NEXT DOOR! At times, sounded like a kennel. this is absolutely ridiculous. Why bring a huge dog with you if you can't control it???? Plus the people so LOUD, smoking cigarettes... it seemed like a "flashback" to the 70's. Stinks. I posted sleep quality POOR due to SMOKE, NOISE, DOG BARKING... the bed was comfortable. It... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Everything about our one night stay was nice. The people at the desk, the lobby, the room, and the beds. The price was reasonable and we stayed for breakfast in the restaurant the next day. It may have been the best meal we had all weekend.

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Atlanta, ga
Top Contributor
229 reviews 229 reviews
30 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed February 8, 2015

Very nice property right off I20 @ Washington Rd. convenient free safe parking. Great staff including mike young at front desk and Jason ? (omelet chef on club floor). Excellent lobby and nice furniture in room and in all public access areas. Very clean. Highly recommend

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Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. I am thrilled to hear that our staff made a positive impact on your stay, as well as the amenities our property has to offer. We look forward to having you stay with us in the future, when your travels bring you to Augusta. More 

Franklin, Virginia
Top Contributor
66 reviews 66 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

Stopped here for evening while traveling through Augusta on a week night.Easy check in no hassle over getting a good rate front desk very friendly.the bed was very comfortable and room was quite.Will stay there again if in Augusta

Was this review helpful? Yes 1
Milton, Georgia
Top Contributor
116 reviews 116 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 7, 2015 via mobile

This is a great SPG property. The place is clean as can be, it is well staffed, and everything is well put together. There is a great bar downstairs, the beer selection is great. The lobby is really nice and the furniture is well put together. I stayed on the Club floor and it was as promised, a nice happy... More 

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Taipei, Taiwan
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 22, 2015

I enjoyed a week long stay at the Augusta Sheraton. Its extremely convenient to Washington Road and I-20. Its also less pricey than the neighboring Hilton Garden Inn. I found the breakfast (not included in my stay) very upscale and at the same pricing level as a local Denny's a few minutes away from the hotel. So the food is... More 

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Spring Hill, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 18, 2015

I arrived at 1pm, well before designated checkin. The front desk staff was very friendly and accommodating. They checked me right in and my room was ready. I stayed club level, floor 5,and it was worth every penny. I felt very safe knowing only guests for that floor could go there. My room was very nice, room 521. I had... More 

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Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. It is wonderful to hear that you enjoyed your experience on our club floor. We have just recently implemented the beer and wine on the club floor, and it is great to hear that it is such a big hit. We look forward to having you stay again when your... More 

2 reviews
4 of 5 stars Reviewed January 14, 2015

When you stay with Sheraton you expect and get a high level of physical amenities. That was our experience at the Sheraton Augusta. However, the staff was extremely friendly, helpful and apparently happy to be there. Can't tell you after all my years of business travel, how grateful you can be for just that kind of positive environment. They had... More 

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Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. I am so happy to hear that you had a wonderful stay at our property! It is wonderful to hear that the love we have for our jobs is shining through. We look forward to greeting you when you travels bring you back to Augusta. More 

Savannah, Georgia, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2014

My friend chose this hotel and requested a club level room. It spoiled me quickly between the great cheese dip and cooler to the pillows. It was a shame I was took sick to get a full nights rest on those wonderful pillows. It will make me think of Sheratons in general the next time I need a hotel.

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Augusta, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014 via mobile

Since we are local to the area, we only go to the Sheraton as a sort of getaway on special occasions. We have been on several different occasions, and each time we stay on the club level. Our room is clean, spacious, and comfortable. The beds are amazing. The linens and pillows are clean and high quality. We love the... More 

Was this review helpful? Yes
Jamie W, Guest Relations Manager at Sheraton Augusta Hotel, responded to this review

Thank you for taking the time to write a review. It is terrific to hear that you have had such a wonderful experience at our property. We look forward to greeting you again when you decide to take a "staycation"! With warmth, Jamie W. Guest Services Manager More 

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