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Sheraton Augusta Hotel

3.5 of 5
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1069 Stevens Creek Road, Augusta, GA 30907
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Sheraton Augusta Hotel
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Ranked #14 of 82 Hotels in Augusta
A recent review
4 of 5 stars reviewed 4 days ago
jsle Woodstock, GA
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodstock, GA
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I come to Augusta pretty frequently. I usually stay at one of the hotels that share this same parking lot. I chose the Sheraton this time because they had a good non refundable rate at the last moment. The hotel is very nice, the room and bed were great. The gym is probably the nicest of the 3 and was... More 

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Suwanee, Georgia
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was a spur of the moment pick and it turned out to be a very clean and nice place to stay. The lobby was big and colorful, well decorated with a very NEW look and feel. The check in was swift and without issues.... the room as very nice with the exception of the lighting in the bathroom.... More 

Was this review helpful? Yes 1
Leslie H, General Manager at Sheraton Augusta Hotel, responded to this review

Hi Don, Thank you for sharing your experience on Trip Advisor. I have passed your comments in regards to our lighting to our maintenance department. We appreciate you bringing that to our attention. We are glad you enjoyed your stay with us and hope to have you back in the near future. With Warmth, LHayes More 

HHI
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean, pet friendly (without additional non-refundable fee), lovely bar and lounge in lobby. Located near shopping and restaurants. Just what we needed after a long day of traveling. 2 Queen beds! Highly recommend!

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Brookline, Massachusetts
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 26, 2015

This Sheraton was a little disappointing in terms of being generally below most standards of Sheratons. It was plenty fine with very nice staff and amenities (including a free loofa). We enjoyed our comfortable bed, room service was very tidy and quick, and the room was easily cooled during hot May days. Overall, however, we were simply underwhelmed. The property... More 

Was this review helpful? Yes 1
Leslie H, General Manager at Sheraton Augusta Hotel, responded to this review

Greetings Chase S, Thank you for taking the time to share your comments regarding your recent stay at the Sheraton Augusta Hotel. We take our guests’ feedback as an opportunity to improve our services so thank you for letting us know about your impression of our hotel. I would hope that you reconsider staying with us again in the future... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

The hotel staff was very friendly and kind. Even some of the guest was very polite and friendly as well. The breakfast was awesome especially the omelets. Me and my family stayed on the fifth floor. Where there was free breakfast and snacks. The rooms was very clean. The hotel was clean and very wonderful. A place to go to... More 

Was this review helpful? Yes 1
Leslie H, General Manager at Sheraton Augusta Hotel, responded to this review

Greetings Eugene, Thank you for sharing your experience on Tripadvisor! We are thrilled that you enjoyed your stay and some of the amenities the Sheraton Augusta offers. We hope to host you and your family again in the future. With Warmth, LHayes More 

Level Contributor
3 reviews
5 of 5 stars Reviewed May 6, 2015

Walking into this hotel at 10:00pm after rushing between meetings, driving, and flying all day was a very welcoming sight. I was very impressed with how welcoming the decor was. The staff member was cheerful, despite the hour, and immediately greeted me upon my entrance into the lobby. After giving me my key to my room, he kindly informed me... More 

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Leslie H, General Manager at Sheraton Augusta Hotel, responded to this review

Greetings Joseph, Thank you for sharing your experience on Trip Advisor. We love to hear that you found our staff to be cheerful and informative. We hope to have the chance to show you our Southern Hospitality in the near future. With Warmth, LHayes More 

Columbia, South Carolina
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 26, 2015

We stayed here last night and it is a very nice hotel that could easily be #1 on tripadvisor if they made a few improvements. We stayed in a club level room which is more expensive than a regular room. The club level includes access to the club lounge. At the lounge they have free soft drinks and bottled water.... More 

Was this review helpful? Yes 1
Leslie H, General Manager at Sheraton Augusta Hotel, responded to this review

Greetings Carolyn, Thank you for the nice comments in regards to your recent stay with us. Having a chef on the Club Level is new for us so I am so glad you enjoyed it. I will definitely pass this comment along to Brian. I do appreciate you bringing the ceiling issue to my attention. I will definitely pass this... More 

1 review
5 of 5 stars Reviewed April 21, 2015

We brought our 3 lb Pomeranian, we had no problems with him there. The staff is friendly and the bar downstairs is open late. We came the week before the masters 2015 and also stayed at another hotel the night before. this hotel is by far more comfortable since the other hotel had the cheap sheets and old school comforter.... More 

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Leslie H, General Manager at Sheraton Augusta Hotel, responded to this review

Greeting Kristina K, Thank you for the nice comments. We are so glad you enjoyed your stay with us. I do hope that when traveling to Augusta we have the pleasure of serving you again. With Warmth, Leslie Hayes More 

Liverpool, England, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 17, 2015

Room was very comfortable, but are in restaurant and while steak was ok the chips ere cold and wine was very expensive. Good location for Masters and shuttle was good. Would stay here again for the tournament but not much other than golf to commend Augusta.

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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

Leslie and Brooke at the front desk were especially kind and helpful. Had a blast playing cornhole on the back patio with some guys from California. Also ate crawfish for the first time at the bar since the special that night was a seafood broil. All in all a fun hotel stay.

Was this review helpful? Yes
Leslie H, General Manager at Sheraton Augusta Hotel, responded to this review

Greetings CWScott, Thank you for the nice comments.. We are so glad that you enjoyed your stay and the low country boil. We hope you're enjoying the golf balls as well. We hope to see you next year again ! With Warmth, LHayes General Manager More 

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