We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 79 Augusta hotels

Holiday Inn Express Augusta East

2.5 of 5 Motel   |   444 Broad Street, Augusta, GA 30901 (Formerly Regency Inn Augusta)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Augusta East to your Saves list
Holiday Inn Express Augusta East
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
60%
Ranked #43 of 79 hotels in Augusta
A recent review
4 of 5 stars reviewed 5 days ago
neww0rldtraveler Chicago, Illinois
  • Overview
  • Reviews (10)
  • Photos (25)
  • Amenities
  • Q&A
  • Room tips (1)
  • Location
  • More
Write a Review

10 people have reviewed this hotel

Traveler rating
    3
    3
    1
    0
    3
See reviews for
1
1
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I attended the Nike Peach Jam, a huge basketball tournament that brings thousands of visitors to Augusta. Booking on a week's notice nearly all decent hotels were sold out but I was able to book this one through Expedia. On the drive from Atlanta to Augusta I got a call from Expedia saying the hotel called to say they are... More

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Augusta East, responded to this review

Thank you for reaching out to us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us and we apologize for the mismanagement of the situation and for the frustration you faced. We hope you will give us another opportunity to show you the quality hospitality you expect should you return to our area in the... More

Chicago, Illinois
Top Contributor
82 reviews 82 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I walked in with a last minute reservation, and it was as if I had been a regular and not been back for a long time. I was greeted warmly and openly by the front desk, and even the custodial staff I encountered welcomed me to the property as well, something I hadn't encountered at every hotel. the front lobby... More

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Augusta East, responded to this review

Thank you for taking the time to post your recent stay with us via TripAdvisor. Please know that your feedback is extremely valuable to our team and we will utilize your comments as we continue to focus on making every guest experience the best it can be. Your survey has been shared with all team members and all were very... More

florida
Top Contributor
160 reviews 160 reviews
41 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Highlights: The hotel must have been recently remodeled. Our room looked new. The room was clean, the air worked properly and the bathroom was spotless. Breakfast was very good. Staff was very friendly and helpful. Lowpoints: There was a terrible amount of noise from midnight to 2 am with folks taking their party to the hallway. The hotel is in... More

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Augusta East, responded to this review

Thank you for sharing this quick feedback on your stay with us via TripAdvisor. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how we... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

We booked this HI Express for an overnight stay while traveling home from a trip to the Northeast. The hotel was new, everything about the facility was great. We especially appreciated the secure parking area. The only issue we would note for management was the morning breakfast. As We are frequent guests of the HI Express brand we know the... More

Was this review helpful? Yes 1
Dave M, General Manager at Holiday Inn Express Augusta East, responded to this review

Thank you for taking the time to respond to our survey via TripAdvisor. Please know that your feedback is extremely valuable to our team as it gives us the opportunity to improve our service. The inconveniences you experienced in regard to our Express Start Breakfast have been addressed and corrected. We are pleased to hear you enjoyed our hotel and... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

My family and I visited Augusta, GA from Texa last week for a family members High School Graduation May 28th. My last duty station was Ft. Gordon back in 2006, so returning brought back a few memories. We looked online at several hotels and eventually saw this new Holiday Inn within about a mile from the ceremony site. I've stayed... More

Was this review helpful? Yes 2
Dave M, General Manager at Holiday Inn Express Augusta East, responded to this review

Thank you for taking the time to respond to our survey via TripAdvisor. I have shared your kind comments with the team and all were excited. We are extremely proud of our Express Start Beakfast and it's offerings. Bacon is definitely a favorite but per brand standards we have to rotate our pork products daily and there are several. We... More

Leesville, South Carolina
Top Contributor
131 reviews 131 reviews
45 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 3, 2014

The neighborhood is somewhat of a problem. I was harrassed by homeless twice while walking home from the good part of Broad St. I was out late, so I don't recommend that. I will taxi back the one mile next time. The hotel has a security guard at night and they have a secured parking lot because this block is... More

Was this review helpful? Yes 4
Dave M, General Manager at Holiday Inn Express Augusta East, responded to this review

Thank you for taking the time to respond to our survey via TripAdvisor. We our extremely proud of our hotel and all that it has to offer. Security is a top priority and we feel we have accomplished this for our guests. We appreicate your business and your feedback and hope to be of service to you again in the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2014

Great brand new hotel walking distance to some great restaurants downtown. This hotel is really close to the Medical complex. The rooms care really large and the hotel staff was super friendly and helpful.

Was this review helpful? Yes 1
Dave M, General Manager at Holiday Inn Express Augusta East, responded to this review

Thank you for your response regarding your recent stay at our hotel via TripAdvisor. I have shared your kind comments with the team and all were extremely excited. The hotel is magnificent and our location is outstanding. We look forward to serving you as our guest in the very near future. Dave Mastroni General Manager More

Birmingham, al
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 9, 2014

I was driving through Augusta downtown and saw this brand new hotel. i don't know what the pictures are from of the old hotel but this place is brand new. They must have bull dozed the other hotel that was there. Great stay great staff and closer to my work than driving to Washington road area. I will stay here... More

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Augusta East, responded to this review

Thank you for your response regarding your recent stay at our hotel via TripAdvisor. I have shared your comments with the team and all were excited and are extremely proud of our beautiful hotel. We look forward to serving you again as our guest in the very near future. Dave Mastroni General Manager More

A TripAdvisor Member
1 of 5 stars Reviewed April 8, 2006

This is the worst place a person could possibly choose to stay! We stayed here during the Masters Practice rounds since a place to stay is hard to come by. I called first to find out why they were lower in price - I was assured that they had just "refurbished" the place and the restaurant was not yet open.... More

Was this review helpful? Yes 1
HIE_Augusta_East, Owner at Holiday Inn Express Augusta East, responded to this review

This review is from 2005 and for a hotel known as Regency Inn that used to be located at this same site (444 Broad Street). We demolished the old building and built a brand new Holiday Inn Express which opened in April 2014. Our General Manager has already stated above in response to a customer that stayed in our new... More

atlanta
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 4, 2005

I used hotel.com for the first time yesterday and was very disappointed. The hotel stinked(literally) It smelled of mold and decay. I asked for clean linen and of course they did not have any available. The linen was filthy. I could not sleep. A tent in the woods would have been better. I think you should take the regency inn... More

Was this review helpful? Yes 15
HIE_Augusta_East, Owner at Holiday Inn Express Augusta East, responded to this review

This review is from 2005 and for a hotel known as Regency Inn that used to be located at this same site (444 Broad Street). We demolished the old building and built a brand new Holiday Inn Express which opened in April 2014. Our General Manager has already stated above in response to a customer that stayed in our new... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Augusta East, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Augusta East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Augusta East

Address: 444 Broad Street, Augusta, GA 30901 (Formerly Regency Inn Augusta)
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Augusta East 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Booking.com, Hotels.com, Agoda, Expedia, Tingo, BookingOdigeoWL, Venere and HotelsClick so you can book your Holiday Inn Express Augusta East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (7)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express East in downtown Augusta Georgia. Conveniently located with-in walking distance to Civic Center and Trade, Exhibit and Event Center (TEE Center). Also short distance from Georgia's largest medical center. ... more   less 
Number of rooms
117

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer