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Holiday Inn Express Augusta East

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444 Broad Street, Augusta, GA 30901 (Formerly Regency Inn Augusta)
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Holiday Inn Express Augusta East
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Holiday Inn Express Augusta East
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25 Reviews from our TripAdvisor Community

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Traveler rating
    8
    9
    5
    0
    3
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4
3
1
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mooresville, NC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 27, 2015

This hotel is clean and well kept, the beds are comfortable and staff is nice, but not very knowledgeable about the area. The location is walking distance to the river area, and close to the highway. Breakfast was less than average. I was a bit disappointed that I left my phone charger plugged into the lamp and when I called,... More 

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Union City, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

I've stayed at the Holiday Inn Express on Washington Road in Augusta, GA on two separate occasions (one in 2014 and 2015). Both times were great stays. Clean, efficient rooms and courteous staff. Decent breakfast fare provided (I'm gluten free so I didn't partake) but they had a great selection of stuff.

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Pawleys Island, South Carolina
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 23, 2015

I spend a couple nights a week in hotels so I like to move around a lot until I find one I really like. This one is it for downtown Augusta. New property, secure-fenced parking, clean pool, good breakfast, spotless and modern rooms with comfortable beds, and a very helpful and friendly staff.

Was this review helpful? Yes 1
Athens GA
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 22, 2015

There are very few hotel selections in downtown Augusta, so when I discovered a new Holiday Inn Express right on Broad Street, it was a pleasant surprise. We were there to attend a family wedding and were within walking distance of the venue. This hotel was recently completely gutted and rehabbed, so everything was clean and new, which was my... More 

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Florence, South Carolina
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 21, 2015

444 Broad St. Convenient to Golf course in Augusta, Old Towne Augusta, Kimberly-Clark Beech Island. Clean, new...what you would expect of Holiday Inn Express. Friendly staff. Gated parking. Great breakfast.

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Columbia, South Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 16, 2015

The front desk manager handled my check in and was so uninterested in her job that I cant even say she cared enough to be rude. She didnt even look at me when she spoke to me. After my rude check in, I had to go back to the front desk to tell her My room key didnt work in... More 

Was this review helpful? Yes 2
Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 7, 2015

This is the worst experience I have ever had at a hotel/motel. After checking in and going out to find a location to have dinner, I returned to my room and prepared to have my dinner. I needed additional condiments, I was provided with those items. What alarmed me the most was as I was returning to my floor I... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Augusta East, responded to this review

Dear India R, Thank you very much for your recent stay at our hotel. We are very sorry to see you did not enjoy your stay with us with regards to our staff service. We have sent you a private message to discuss your concern further. Sincerely, Dianne L. Case Manager IHGCare More 

Nashville, Tennessee
Level Contributor
166 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed January 20, 2015

This hotel is at the end of the main boulevard (Broad St) downtown. It would be very good if you were going to go to places downtown and didn’t want to drive back to the interstate area. There are several restaurants within walking distance and if so inclined, the local strip clubs are one block over. I didn’t notice any... More 

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Eerbeek, The Netherlands
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

Ok, the hotel isn't new and is not located at the best area of Augusta, but the rooms are clean en equipped correctly. The staff is very friendly and helpful. Breakfast is typical Holiday Inn food, not very special but it's for free.

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A S, Management Co. at Holiday Inn Express Augusta East, responded to this review

Dear Bertrand N: I appreciate you taking the time to submit a review. Thank you for your kind words as we strive to take care of our guests as well as provide a clean and comfortable room. I hope you to have you stay with us again the next time you're in the Augusta. If you have any questions, please... More 

Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 19, 2014 via mobile

The hotel is situated in a horrible area of town and therefore they have put a gate on the parking lot. I appreciate the fact that they took that precaution for cars not to get broken into but the hotel is not that great. The hotel could have been put together better. The rooms are not that great either. But... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Augusta East, responded to this review

Dear truthful r, Thank you for your recent stay with us and for reviewing our property. I am happy that you found our hotel clean. However, please accept our sincerest apologies for any inconvenience the condition of the hotel may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve on our guest services.... More 

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