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Holiday Inn Express Augusta East

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444 Broad Street, Augusta, GA 30901 (Formerly Regency Inn Augusta)
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Holiday Inn Express Augusta East
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Holiday Inn Express Augusta East
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22 reviews from our community

Traveler rating
    7
    8
    4
    0
    3
See reviews for
3
2
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens GA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There are very few hotel selections in downtown Augusta, so when I discovered a new Holiday Inn Express right on Broad Street, it was a pleasant surprise. We were there to attend a family wedding and were within walking distance of the venue. This hotel was recently completely gutted and rehabbed, so everything was clean and new, which was my... More 

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Florence, South Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

444 Broad St. Convenient to Golf course in Augusta, Old Towne Augusta, Kimberly-Clark Beech Island. Clean, new...what you would expect of Holiday Inn Express. Friendly staff. Gated parking. Great breakfast.

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Columbia, South Carolina, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 16, 2015

The front desk manager handled my check in and was so uninterested in her job that I cant even say she cared enough to be rude. She didnt even look at me when she spoke to me. After my rude check in, I had to go back to the front desk to tell her My room key didnt work in... More 

Was this review helpful? Yes 2
Charleston, South Carolina
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 7, 2015

This is the worst experience I have ever had at a hotel/motel. After checking in and going out to find a location to have dinner, I returned to my room and prepared to have my dinner. I needed additional condiments, I was provided with those items. What alarmed me the most was as I was returning to my floor I... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Augusta East, responded to this review

Dear India R, Thank you very much for your recent stay at our hotel. We are very sorry to see you did not enjoy your stay with us with regards to our staff service. We have sent you a private message to discuss your concern further. Sincerely, Dianne L. Case Manager IHGCare More 

Nashville, Tennessee
Top Contributor
166 reviews 166 reviews
29 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 20, 2015

This hotel is at the end of the main boulevard (Broad St) downtown. It would be very good if you were going to go to places downtown and didn’t want to drive back to the interstate area. There are several restaurants within walking distance and if so inclined, the local strip clubs are one block over. I didn’t notice any... More 

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Eerbeek, The Netherlands
Top Contributor
71 reviews 71 reviews
26 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

Ok, the hotel isn't new and is not located at the best area of Augusta, but the rooms are clean en equipped correctly. The staff is very friendly and helpful. Breakfast is typical Holiday Inn food, not very special but it's for free.

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A S, Management Co. at Holiday Inn Express Augusta East, responded to this review

Dear Bertrand N: I appreciate you taking the time to submit a review. Thank you for your kind words as we strive to take care of our guests as well as provide a clean and comfortable room. I hope you to have you stay with us again the next time you're in the Augusta. If you have any questions, please... More 

Senior Contributor
42 reviews 42 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 19, 2014 via mobile

The hotel is situated in a horrible area of town and therefore they have put a gate on the parking lot. I appreciate the fact that they took that precaution for cars not to get broken into but the hotel is not that great. The hotel could have been put together better. The rooms are not that great either. But... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Augusta East, responded to this review

Dear truthful r, Thank you for your recent stay with us and for reviewing our property. I am happy that you found our hotel clean. However, please accept our sincerest apologies for any inconvenience the condition of the hotel may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve on our guest services.... More 

1 review
5 of 5 stars Reviewed November 17, 2014

Wow! I was pleasantly surprise upon my arrival. Mr. Nelson, hotel security, greeted us with a big hello. He helped us with our luggage, and he even went to the back to get chamomile tea for me. It was pretty late when we checked into the hotel, but I had to return to my car in the dark. Guess who... More 

Was this review helpful? Yes
Raleigh, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 13, 2014

This hotel is nothing short of amazing. The entire hotel is very clean, very modern, and i found nothing to be wrong with the hotel. The staff is very, very nice and very helpful for anything that you might need. The room is very clean, extremely spacious, and really comfortable. Our room had two queen beds, a desk, and a... More 

Was this review helpful? Yes
South Florida, Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 7, 2014

The hotel is brand new and clean. The rooms are spacious and comfortable. The beds had the most comfortable mattresses I have ever slept on in a hotel, even beating 5 star resorts. The staff was very accommodating to our needs by opening the breakfast area very early on race day. This was a perfect choice to stay at for... More 

Was this review helpful? Yes 2
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