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All 80 Augusta hotels

Comfort Suites

2.5 of 5 Hotel   |   2911 Riverwest Drive, Augusta, GA 30907
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Ranked #3 of 80 Hotels in Augusta
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed April 15, 2013
Michael T Chattanooga, Tennessee
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265 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites
See the most recent reviews
Chattanooga, Tennessee
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 15, 2013

First time I have stayed in Augusta for a Masters practice round, I normally stay closer to Atlanta. Had some apprehensions in booking this hotel thru an online site based on a few reviews? I must say, I was pleasantly surprised and greatly satisfied, front desk personnel very helpful. Wife put it on the list for future visits to Augusta.... More 

Was this review helpful? Yes
Shikha J, Manager at Comfort Suites, responded to this review

We are delighted that you had a wonderful time with us in Augusta! Our friendly staff, breakfast options, comfy beds are some of many things that we do to exceed expectations. We appreciate your feedback. It serves as motivation for our team. It would be our pleasure to serve you in the future. Kindly, The Comfort Team More 

Lexington, Kentucky
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 10, 2013

We stayed here the night before attending a practice round of The Masters at Augusta National. The entire staff was friendly, outgoing and extremely helpful. Every worker we encountered from the check in to the breakfast "hostess" was friendly and would ask if everything was ok, how was our room, etc. When we checked in we were happy to learn... More 

Was this review helpful? Yes
Shikha J, Manager at Comfort Suites, responded to this review

Thank you for your review! We are happy to hear that you and your sons had a wonderful time during your stay with us in Augusta. The Comfort Team of Augusta strives to provide excellent customer service. We are motivated because we feel pride in serving you. Thank you for your kind words. We look forward to serving you next... More 

Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 23, 2013

Picked this hotel based on other reviews and wasn't disappointed. Great convenient location, quiet and safe. Arrived very early and kept our fingers crossed that they would let us check in. Front desk girls were very helpful, friendly and best of all let us check in early! Thank you. Later in the evening saw at least three youth basketball teams... More 

Was this review helpful? Yes
Shikha J, Manager at Comfort Suites, responded to this review

Thank you for your response. It is our goal to provide the best quality experience for our guests. We are happy to hear that you enjoyed your stay! Your comments about breakfast are surely noted. We appreciate your feedback - it is the only way for us to perform better. Thank you for taking the time to write a review.... More 

Duluth, GA
Top Contributor
111 reviews 111 reviews
61 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 16, 2013

First, there were two items of displeasure; one minor, one major: The Major irritant- IF you choose this hotel, be sure to ask if they have corrected the barking dogs problem emanating from "Th Animal House" at 2917 (next door). Barking dogs are are a nuisance at best when they occasionally bark. But a continuous multi-dog barking at all hours... More 

Was this review helpful? Yes 1
Shikha J, Manager at Comfort Suites, responded to this review

Thank you for your review. We appreciate your feedback. It helps us move forward. Thank you. I understand your concern about the dogs. We have been working with the owner of the kennel to get a sound proof system installed. And, we have also made efforts to accommodate guests based on their preferences. The $1 transportation tax is Augusta's tax... More 

Conyers, GA
Top Contributor
191 reviews 191 reviews
28 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed March 4, 2013

We ran into bad weather and after 12 hours of driving thru rain we decided that we just couldn't make the last 2 hours home. We arrived looking like extras from a Zombie film and where literally ushered to our rooms by a very kind front staff. the check-in was a blur but the breakfast the next morning was excellent... More 

Was this review helpful? Yes
Shikha J, Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review. We are happy to hear that you and your family enjoyed your stay. At Comfort Suites Riverwest, we care about delivering quality. Whether it be breakfast, housekeeping room service, directions, a sauna, or an exercise facility, we strive to make your experience the best it can be. Thank you for... More 

Warner Robins, Georgia
Top Contributor
66 reviews 66 reviews
26 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed March 1, 2013

After reading the reviews, I was expecting much more in terms of cleanliness and appeal. I was sorely disappointed. First the Pros: Very clean lobby, dining area, hallways, etc. This is usually par for the course, because hotels know the importance of first impressions. My first impressions were good, based on that. The girl at reception was very friendly and... More 

Was this review helpful? Yes
Shikha J, Manager at Comfort Suites, responded to this review

Thank you for your feedback. It is this kind of feedback that helps us move forward. Every word, idea, and opinion you shared is going to be analyzed thoroughly. Our progress based on your feedback will be monitored continuously. Thank you for your time and effort. We at Comfort always strive to improve the quality of our service. Without a... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 1, 2013 via mobile

The rooms were great, beds were extremely comfortable. Suite had good amenities. Staff was friendly and helpful. But breakfast was awful. Very limited selection, not even sure what eggs were. i've had same experience at other Comfort Inn hotels. Great accomodations but food not good.

Was this review helpful? Yes
Shikha J, Manager at Comfort Suites, responded to this review

Thank you for your review. Because of your feedback, we are going to provide a larger assortment of healthy breakfast items to our guests. We are dedicated to quality and committed to improving our services. We appreciate your feedback, have taken it to heart, and plan to do something about it. - The Comfort Team More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2013

I have been accompaning my daughter for her work to keep our new baby. The Riverwest team has been awesome to make our stay with the new baby possible and compfy. The suite was easy for me to rearrange to a make-shift nursery! The desk chair even rocked! Anthony and Ms. Dawn made sure I had the extra amenities needed.... More 

Was this review helpful? Yes
Shikha J, Manager at Comfort Suites, responded to this review

Thank you for your review! We are happy to hear that you had a good time with us. The Comfort Team is dedicated to providing excellent customer service. We are dedicated, in the fullest sense, to providing you and all of our guests a quality experience. We are proud to hear about your wonderful experience and hope you will come... More 

Waterloo, Canada
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 5, 2013

Unexpected layover in Augusta left us comparing the available lodging at that intersection. Glad we chose Comfort Suites! The staff were super-friendly and helpful. Was able to get some work and printing done easily at the business center, they handled mailing for me no problem. The room was very comfortable, nicely furnished. Comfy bed-great pillows! The staffs recommendation for ordering... More 

Was this review helpful? Yes
Jessica P, Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review about your stay here at the Comfort Suites if there is anything that our staff can do to better service you please let us know. Thank you again! Taylor Asmann - Front Desk Manager More 

Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed January 14, 2013

I found myself in the awkward situation of erroneously booking two different Comfort hotels for the same dates in Augusta for Masters week. Management was able to help sort through the situation to my satisfaction. I truly appreciate their efforts to go above and beyond in helping me out of what would have been an expensive dilemma.

Was this review helpful? Yes
Jessica P, Manager at Comfort Suites, responded to this review

Thank you for your feedback. If you find yourself in Augusta we hope that you choose to stay at the Comfort Suites on Riverwest Drive Taylor Asmann More 

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Additional Information about Comfort Suites

Address: 2911 Riverwest Drive, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
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Hotel Style:
#1 Business Hotel in Augusta
#3 Romantic Hotel in Augusta
#3 Family Hotel in Augusta

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