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Comfort Suites

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2911 Riverwest Drive, Augusta, GA 30907
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1 room 1 guest
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321 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Valparaiso, Nebraska
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel has clean, big rooms, and the staff friendly and helpful. Mr. Terry in the breakfast room was very helpful and kept the area very neat, tidy and fully stocked for us to enjoy. He was polite and nice to visit with. Guess we were lucky and not near the kennel area. Never heard any dogs barking from our... More 

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Birmingham, Alabama
1 review
4 of 5 stars Reviewed 2 days ago NEW

My family and I booked 4 rooms at this location. It was the first time I have ever stay at a Choice property. My experience was great. Staff was very pleasant, helpful and informative. Prior to arrival, I spoke with Laura and Rachel. Both were very customer oriented. Upon arrival, I met Rachel. The breakfast prepared by Mr. Terry was... More 

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Savannah, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Here as a business traveler. This hotel met my needs of a clean room and friendly professional staff. The price was reasonable and I will stay here again. Nothing bad to report in this location. Thank you

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Eric T, General Manager at Comfort Suites, responded to this review

Thanks so much for staying with us! We're glad we could meet your requirements for your business trip. Come back soon! More 

Bangor, Maine
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I stopped at this hotel traveling back home after I had surgery. When I checked in the desk clerk took my name and credit card. Then she told me the breakfast hours and said the elevator is broken. I was put on the third floor the woman at the desk did not offer to help with our... More 

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Eric T, General Manager at Comfort Suites, responded to this review

We are sorry for the inconvenience you experienced during your stay. I will address this with our staff to see how we can improve this in the future. Thanks for staying with us, and I hope you choose us again. More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

My experience at comfort suites 2911 riverwest dr. Augusta Ga was the best experience ever. Miss Chevone Jackson was very helpful and polite. Miss Jackson is a great representation for the company. The checking in process was fast and easy and the room was very comfortable. Miss Jackson even did a breakfast call which really stood out to me and... More 

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Eric T, General Manager at Comfort Suites, responded to this review

Thanks so much for staying with us, and for commending our staff by name. I will be sure to pass along your note. We hope you will come stay with us again! More 

1 review
5 of 5 stars Reviewed 1 week ago

My experience at Comfort Suites 2911 River west Dr. Augusta, Ga was one of utmost pleasure. I thoroughly enjoyed the customer service from Front desk attendants Eric with check in and Chevone Jackson with over night service. I was pleased with the fact that when i locked my key on my room Ms. Chevone Jackson was speedy and pleasant with... More 

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Eric T, General Manager at Comfort Suites, responded to this review

Thanks so much for staying with us, and for mentioning our staff by name. We strive to ensure the best stays for all of our guests. Come back soon! More 

Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been travelling back and forth to Augusta all summer, for business. So I've come to know the staff and the hotel quite well. The hotel is clean and updated and the staff always try to accommodate me. Mr. Terry does the breakfast area and he is quite funny, and always helpful. Tammy and Eric the Manager have been very... More 

Was this review helpful? Yes
Eric T, General Manager at Comfort Suites, responded to this review

I'm so glad you enjoyed your stay! We pride ourselves in having the best staff in the area, and I'm glad you got to experience our specialty. We look forward to seeing you again soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I decided to stop for the evening around 9:00 PM and had checked some nearby hotels before entering Comfort Suites. The first thing I noticed was how clean and organized everything was in the lobby. The night clerk was very nice and quickly got me checked into my suite. The room also very clean and comfortable, and was very quiet,... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean and staff very friendly. Laura Chambers the front desk manager was a sweetheart, hooked me up with two tickets to the Augusta Green jackets baseball game. Seats were right on third base line behind dogouts. Best Stay I had yet at a Comfort Suites. A++++++++ in my book and recommend that anyone stay here and you... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean hotel and rooms. People are very friendly. Especially Shameka Robinson. She went out of the way to help and took the time out of her day to make sure we were taken care of. The ac works VERY well in the rooms (which is good for a polar bear like myself).

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