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Comfort Suites

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2911 Riverwest Drive, Augusta, GA 30907
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1 room 1 adult
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378 Reviews from our TripAdvisor Community

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Augusta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

In my travels to Augusta, I had a plethora of hotels to choose from. I choose comfort suites for the bargain price that it is. I was thoroughly surprised when I walked into my room and saw the size and furnishing. I would recommend this hotel to anyone

Helpful?
Thank Tristan K
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I own one of the largest sports promotional companies in the Southeast. I book hundreds of rooms yearly for my athletes and their families. In my 17 years in the business, I have never been treated with the professionalism that I've experienced at the Comfort Suites. The manager Eric was very attentive as I explained my accommodation needs. He went... More 

Helpful?
1 Thank drewstoks
1 review
4 of 5 stars Reviewed 1 week ago

I was in a bind when an unexpected turn of events nearly ruined my organizations seminar that we had been planning 3 months. I had no hotel reservations and no conference room. On a whim I contacted Comfort Suites and was put in contact with Eric Tyburski, the GM of the branch. To my surprise he was ready to work... More 

Helpful?
Thank Justin G
Miami, Florida
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Everyone at the front desk was cool and Mr.terry was great. The service was excellent being that this is my second time in Augusta. Every time I needed something it was never a burden the staff went the extra mile

Helpful?
Thank Antonio G
Eric T, General Manager at Comfort Suites, responded to this review

Thank you for your honest feedback regarding your recent stay. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice people, easy to reach location, clean rooms. We stay often on our way through Georgia for sales calls. I would suggest they check the linens as this last visit I noticed one of the sheet sets were "pilly" and the towels were kinda crunchy. Still, I would rather stay here than any of the other options in the area.

Helpful?
1 Thank Luann B
Eric T, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay. I'm very pleased to hear you are and will be a returning guest! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. See you next time! More 

Springfield, Tennessee
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not only is this hotel showing signs of wear, in spite of their no dogs policy, they now have a house dog. Hallway carpets are in abominable condition approaching dangerous with severe wrinkles, dirt and hidden depressions in the center that impair walking, especially with a cane. Rooms and furniture are in need of service. Ragged is the word I... More 

Helpful?
Thank Sam C
Eric T, General Manager at Comfort Suites, responded to this review

I would like to apologize for the inconveniences you experienced during your stay. Unfortunately, due to circumstances beyond our control, there are occasionally dogs that bark outside of our property. However, I have addressed this issue with the staff, and have reminded them the important of informing our guests of the inconvenience.Your satisfaction is important to us and we will... More 

Aynor
1 review
5 of 5 stars Reviewed 3 weeks ago

No complaints! I did not spend much time in the room but I was happy with everything and would stay here again. It was close enough to the course and was at a great price. I would recommend this hotel to others.

Review collected in partnership with this hotel

Helpful?
Thank blackwtr
Eric T, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay. We’re pleased to hear this was an enjoyable experience for you. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.We hope to see you again soon! More 

Beltsville, United States
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

Negatives - Hallway carpets are in terrible condition, They have large bleach spots, and many dark/dirt spots. The carpets are visibly wrinkled/buckled up apparently as a result of attempts to clean them. The first room I was provided had a strong musty odor. The second room, which was much better, had very little toilet paper on the rolls and when... More 

Helpful?
Thank Thomas K
Eric T, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to give a review of your past stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Your satisfaction is important... More 

Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Everyone is so nice and accommodating and they went out of their way to be sure everything was satisfactory. The location is great for attending the Masters Golf Tournament. We've been staying there since it first opened.

Review collected in partnership with this hotel

Helpful?
Thank Russell H
Eric T, General Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites of Augusta to enjoy your Masters stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Looking forward to seeing you this Masters period! More 

Reynoldsburg, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Initial room was not up to standard. Stains on ceiling, sofa bed, floor, and towels. Asked to change rooms. Was given another one quickly. Only to find stains on floor. Staff was extremely nice and helpful. Needs some updates to hallways and furniture. Housekeeping needs to do overhaul cleaning. Curtains, walls, everywhere. WiFi did not always work.

Helpful?
Thank Sheryl H
Eric T, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding Housekeeping issues. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest... More 

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