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Holiday Inn Express Athens

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513 West Broad St, Athens, GA 30601
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Holiday Inn Express Athens
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182 Reviews from our TripAdvisor Community

Traveler rating
    55
    65
    42
    10
    10
See reviews for
53
31
11
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Pompano Beach
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived here last night, the room we were placed in was near the ice maker - whoulda thunk people get ice ALL NIGHT LONG?! This morning I asked for a room change and was promptly accommodated - not only accommodated but politely cared for and greeted with a basket of goodies, a nice card and an apology for our... More 

Was this review helpful? Yes
Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear JS, Thank you so much for your wonderful review. Again we would like to apologize for the noise disturbances you had during your first night, but are pleased to know that we were able to find a solution immediately. The comfort and happiness of our guests is very important to us and we are so happy to know that... More 

Savannah
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Feel compelled to write even before staying here! LOL Have been arranging a wedding block of rooms for F&F over the past few months. We will be staying there on a very busy weekend (baseball tournament?) in mid July, but everyone I have spoken with has been excellent. It was Adrienne today and I apologize for not remembering the other... More 

Was this review helpful? Yes
Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear PMSavannah, Thank you so much for writing such a wonderful review before even staying with us. We do hope that all of the wedding plans you have, not just the plans you have with us, going accordingly. We look forward to seeing you and please continue calling with any questions you may have. P.S. Congratulations! More 

Newnan, Georgia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Widowed sisters, friends, went to see daughter graduate this week at U.G.A. Booked in Nov. last year for 3 nights and was charged over $700. I called on their behalf because it seemed wrong. Called the Corp. 800 number the night before their arrival and got a price for $131 a night, a $90 a night difference. I should have... More 

Was this review helpful? Yes
Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear Guest, Please accept my sincere apology for any misunderstanding that may have occurred when you discussed your concerns about the graduation weekend rate before the guest arrive to our facility. More 

Ringgold, Georgia
1 review
5 of 5 stars Reviewed March 23, 2015

Great staff! Very friendly and helpful! Stayed here for a conference and the rooms were ready when we arrived. Breakfast was very good and plentiful. The location is ideal since it is right there at the University of Georgia.

Was this review helpful? Yes
Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear Guest, We are happy to have you as our guest, thank you for your feedback. More 

Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 21, 2015

I chose this hotel because we were going to a concert at the Georgia Theatre. After looking at the landscape of the town I realized if I wanted something closer I could have chose the regular Holiday Inn. However, the hotel was very clean and the staff was professional. The room was nice, but the bathroom was surprisingly small. Definitely... More 

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Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear Guest, We thank you for your feedback and we will do everything possible to address your concerns for better serve you in the future. More 

Top Contributor
50 reviews 50 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

The hotel was very nice and comforting with a peaceful environment. As expected for a Holiday Inn, the stay was nice and the front desk was very professional. Although I will likely not be in Athens again, I do recommend this hotel to anyone traveling through looking for a quite and welcoming environment.

Was this review helpful? Yes
Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear Guest, We appreciate the time for your feedback and recommendations, More 

Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

With terrible photography on the walls and the slowest elevator ever, this hotel is like a tunnel into the 1970s but the great staff and above average breakfast more than made up for it. First the negatives: Obviously the generally ambiance was out dated. By the end of the day, it seemed that the hot water for the showers had... More 

Was this review helpful? Yes 1
Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear Guest, We thank you for your feedback, appreciate the good and bad sides of your experience, we will make the necessary updates to improve our ambience. More 

Valdosta, Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 4, 2015

Once upon a time it was a cool Ramada in 1970's. It has new life as HI Express. For an old hotel, it's not bad. But as a HI Express, it's sub-par. The staff was great, b'fast was OK, but the place is just too old with too many functional issues. Slow tiny elevator, poor HVAC, slow drain lines in... More 

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Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear Guest, We are working to improve and we value your feedback, thank you. More 

Rome, Georgia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 3, 2015

The room was large and clean. The breakfast was better than usual hotel complementary breakfast. I was concerned with parking as there is public housing across the street and I saw a lot of police activity over there. The front desk staff was very friendly. I would stay here again.

Was this review helpful? Yes
Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear Guest, We thank you for your feedback. More 

Atlanta, GA
Top Contributor
105 reviews 105 reviews
4 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed February 22, 2015

We stayed here for one night to take our UGA student out on the town for his birthday. At $100/ night we thought it was a reasonable rate for a night in a hotel vs staying at his apartment. We checked in before meeting for dinner and dropped off our overnight bags. Front desk clerk advised us of a required... More 

Was this review helpful? Yes
Luis F, General Manager at Holiday Inn Express Athens, responded to this review

Dear Guest, Thank you for your feedback, we will take corrective actions to improve our communication and service to you and to all our guest. More important we apologize for any inconvenience. More 

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