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All 21 Athens hotels

Comfort Suites Downtown Athens

2.5 of 5 Hotel   |   255 North Avenue, Athens, GA 30601
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Ranked #12 of 21 Hotels in Athens
A recent review
5 of 5 stars Reviewed October 31, 2014
ShanonMiami Miami
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91 reviews from our community

Traveler rating
    30
    27
    8
    13
    13
See reviews for
31
15
10
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 31, 2014

We stayed in a second floor unit on a Thursday, no UGA game or other event. The location was perfect for us, in 2 minutes' drive we were to Broad Street (dividing line between downtown Athens and UGA north campus). The hotel is set in a nice neighborhood. Staff all were very friendly and accommodating. There is a small workout... More 

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csathens, Public Relations Manager at Comfort Suites Downtown Athens, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

atlanta
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2014

The room and the furnishings were great...really comfy bed and choice of pillows...very spacious room and even though everything was not 5 stars (like a crack in the sink), they were not the kind of thing to bother ME). The staff was a little underwhelming. They seemed a little haggard and tired and sick of it. I thought it was... More 

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csathens, Guest Relations Manager at Comfort Suites Downtown Athens, responded to this review

Thank you for taking the time in leaving us feedback on your recent stay with us! I am glad to hear that you found the room comfy and accommodating to your needs during your stay. I am sorry to hear that you found our staff uncaring and not as friendly as you expected. We take pride in providing excellent customer... More 

Dania Beach, Florida, United States
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 23, 2014

The room was big, clean and really ...nothing was missing. The downtown part...well...it's a short drive. People were nice, don't expect greatness from breakfast ...but than again ...with the great rate ...the coffee and yogurts are a bonus. Staff is friendly, I asked for recommendation, and they printed a map ...real nice. Will recommend warmly. Anyway ...don't miss the botanical... More 

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csathens, Manager at Comfort Suites Downtown Athens, responded to this review

Thank you so much for taking the time in leaving feedback on your recent stay at Comfort Suites of Downtown Athens. We understand how valuable your time is and we appreciate your feedback. On be half of the entire staff, I want to thank you for granting us such high scores in our services! We are very proud of our... More 

Winston Salem
Top Contributor
76 reviews 76 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 1, 2014

We usually stay at Hyatt Place hotels. This Comfort Suite was almost as nice as Hyatt. Very clean, spacious room. It has a sofa, chair with ottoman, and a work area. Nice large bathroom with good water pressure. Bed was very comfortable. We were there for a UGA home game and the hotel was full of football fans. Yet we... More 

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csathens, Manager at Comfort Suites Downtown Athens, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your compliments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Port Orange, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 25, 2014

I am not sure where people felt that this hotel was tired or in need of upgrades. Maybe this all happened between the time they stayed and the time I did (two nights ago). I felt like the property was new. The room was really clean and everything looked new. The room itself was HUGE and uncluttered. The breakfast was... More 

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csathens, Manager at Comfort Suites Downtown Athens, responded to this review

Thank you for your kind review on your recent stay with us! We are glad to hear that we were able to accommodate you during your trip to Athens. We are one of the newer properties in Athens, just minutes away from the heart of downtown. Once again thank you for the business and we hope to see you again... More 

Delray beach
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 2, 2014

Hair in sink. Lightbulbs out in bathroom and by desk.even with advanced reservation Room was set at 80 upon arrival. Funky smell in room got better when room cooled off in 2 hours. Needed 2 pillows for sofa sleeper and was told only 1 could be given out.

Was this review helpful? Yes 3
csathens, Guest Relations Manager at Comfort Suites Downtown Athens, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Suites Downtown. We are sorry to see that we failed to exceed the high expectations.We recognize how upset you are with an unpleasant stay. We are sorry that we did not meet your expectations. We do apologize for the discomfort... More 

Morgantown, West Virginia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 26, 2014

I stayed here twice - about three weeks apart - for business purposes. The front desk associates actually remembered me the second time, and we're extremely friendly and helpful. The room could have been a little cleaner, but it wasn't bad for the most part. If you're expecting the Plaza Hotel, you'll be disappointed. The beds, however, were the most... More 

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csathens, Manager at Comfort Suites Downtown Athens, responded to this review

Dear Guest, I would like to thank your for your review on your recent stay with us. We are glad we were able to accommodate you on your recent visits to Athens and we hope we see you in the future as well. Thank you for the business and we look forward to seeing you again! More 

Conyers
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014 via mobile

My son and I stayed here while we attended a UGA game. They were very understanding with everything as well as had a great breakfast with hot and cold foods. Everyone was wonderful to us from getting a taxi to the game to helping us when we came back after the game. Next time in Athens I will stay here... More 

Was this review helpful? Yes
csathens, Manager at Comfort Suites Downtown Athens, responded to this review

Dear Guest, Thank you for your kind words on your recent stay with us. We are glad to hear that you enjoyed your stay with us. We look forward to having you stay with us in the near future. Thanks for the business and we hope to see you again! More 

Lilburn, Georgia
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 27, 2014

Be careful with this hotel. The college age staff is capable but the management staff struggles with the English language and doesn't understand the concept of customer service. This property is fine for a night for a business man but don't expect much beyond a basic room and hope you don't have a need to speak with the GM or... More 

Was this review helpful? Yes 1
comfort100, Public Relations Manager at Comfort Suites Downtown Athens, responded to this review

Dear Mr. Douglas, Thank you for taking the time to respond to our online guest survey. We understand that your time is very valuable and we appreciate your commitment to improving our brand. I understand that you had some problems with your stay, and we apologize for that. We are often not able to change reservations that are made with... More 

Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed June 13, 2014

I originally booked a room for 4 nights, but checked out after 2 d/t the unpleasant conditions at this hotel. Although the Lobby has apparently been given a 'face-lift', it belies the condition of the rooms, especially. First, the hallways and rooms were dark and gloomy, and the hallways had a dank odor. I noticed a dehumidifier sitting in the... More 

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Additional Information about Comfort Suites Downtown Athens

Address: 255 North Avenue, Athens, GA 30601
Phone Number:
Location: United States > Georgia > Athens
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Downtown Athens 2.5*
Number of rooms: 20
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Also Known As:
Comfort Suites Downtown Athens Hotel Athens
Comfort Suites Athens
Athens Comfort Suites

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