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Real InterContinental San Pedro Sula at Multiplaza Mall

4.0 of 5 Boulevard del Sur y Colonia Hernandez | Multiplaza Mall, San Pedro Sula 3818, Honduras
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Real InterContinental San Pedro Sula at Multiplaza Mall
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Real InterContinental San Pedro Sula at Multiplaza Mall
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183 reviews from our community

Traveler rating
    104
    47
    17
    12
    3
See reviews for
27
27
10
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights and the room and bathroom were impeccable. Excelente breakfast options and the staff are very educated. It's a must visit if you are in the area. The cleaning crew even organized in a different way my personal things left in the bathroom.

Was this review helpful? Yes
German R, Guest Relations Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Thanks Carlos for your input about your stay with us. We thank your comments and we are very glad to read that you had a very pleasant stay, and appreciated the details regarding the great service provided by our staff. Have a wonderful day and we await your visit anytime soon! More 

Atlanta, Georgia
Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Joel to travel to the Mayan Ruins. Great room (got a mini suite) reasonable price and a nice executive lounge. The service was excellent and the wine was really reasonable (2 glasses for $11). My wife and I were very pleased with our stay.

Was this review helpful? Yes
German R, Guest Relations Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Thanks for your great review and we hope you enjoyed Copan Ruins, which is a unique settlement of the mayan civilization very well preserved. We hope you can visit us anytime soon. Best regards, More 

Manila, Philippines
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 10, 2014

Overall a good experience. Everything is reasonably priced. Rooms are very clean. Personally, service is acceptable but it could be better since it has the IHC stamp on it. Beware though and make sure your reservations are ALWAYS secure. I had a colleague who made a reservation, only to find out that the hotel was fully booked at the time... More 

Was this review helpful? Yes
German R, Guest Relations Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear PinayExplorer, Thanks for your time and for your review about your stay. As an Intercontinental Hotel, part of IHG, we have precise standars and an exceptional reservations department, including a local office based in the hotel, plus the IHG international offices and our website, among other external companies where you can also make reservations to our hotel. All reservations... More 

Falls Church, Virginia
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 26, 2014

Strongly consider this hotel if staying in San Pedro Sula. I stayed at this hotel for one night after a week-long business trip all over Honduras. It was very welcoming, made me feel secure and it had wonderful in-room amenities - TV options, room service, high-speed Wi-Fi, easy to use telephone for international calls, very comfortable bed, and spectacular bathroom.... More 

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German R, Guest Relations Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Thanks Ayessa T for your fantastic review of our hotel. We hope you enjoyed very much all the amenities and comfort provided in the rooms and in the hotel. Have a great day! Regards, More 

Senior Contributor
30 reviews 30 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2014

I didn't know what to expect when I booked this hotel but what an amazing Intercontinental hotel this is from the moment I arrived I was greeted by the team at the front desk that I felt at home instantly. The room was amazing I got an upgrade to lounge floor due to my status with IHG Rewards. This floor... More 

Was this review helpful? Yes 1
German R, Guest Relations Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear Frank, Thanks for your great review about your recent stay with us. We are so happy that our people made you feel at home as soon as you arrived, being recognized as an IHG Rewards member. Our executive floor is cozy and unique, where you can get delighted with the best service including beverages and excellent dishes made by... More 

Malaga, Spain
Top Contributor
256 reviews 256 reviews
37 hotel reviews
213 helpful votes 213 helpful votes
5 of 5 stars Reviewed October 27, 2014

Five stars all round for this hotel, bar, restaurants and all the staff. Without a doubt this is my repeated choice of hotel in San Pedro Sula for overall excellence. The optional “add on” executive floor when you arrive at the hotel is a great value deal as it includes a light buffet from 6pm to 10pm, and there is... More 

Was this review helpful? Yes
German R, Director de Relaciones con Clientes at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Thanks Stewart for your great and detailed review of our hotel. We are happy to read that yu enjoyed your stay, and even more that you are a loyal customer to our hotel. We are happy to remember as you mention in your review that every dollar you spend at the restaurants adds points to your IHG rewards account. Also... More 

Milan, Italy
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2014 via mobile

Good place for job. Fitness room with new equipments. Breakfast time it's very complete and various . Bar with gratis beer time ......(perfect after hard Work day.......:) ) Room cleaned very good Amazing hotel

Was this review helpful? Yes
German R, Guest Relations Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear Cicciobierre, Gracie for your great review about the hotel! We definitely hope that you come back soon to get another great experience like this time. Have a wonderful day! More 

Oslo, Norway
Top Contributor
128 reviews 128 reviews
83 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed August 19, 2014

Front office staff need serious retraining, and do not know benefits included in Platinum status. Slow and inadequate service at the reception, better in the restaurants and best at the Factory. Poor quality on some of the cars arranged by the hotel. Sad to see an opportunity lost, will probably stay at another hotel next time

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fernandezb, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear EKnive, We apologize for the inconveniences during your stay. Besides the troubles with the front office staff, we would like to know what other issues did not please you during your stay with us. Please help us by giving us a more detailed feedback (jessica.brito@r-hr.com) and we would like to amend this situation by giving us the chance to... More 

Dallas, Texas
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 9, 2014

While I have stayed here before, I thought I would post a update. The hotel is in the shopping area with 2 malls. One is across the street and one is essentially in the parking lot. The hotel has a popular bar and 2 restaurants. The bar is next to the pool and frequently has parties that spill out into... More 

Was this review helpful? Yes
fernandezb, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear friend, Thanks a lot for your comments. We also appreciate that you left us another great review very recently. We look forward to host you again very soon. Greetings from San Pedro Sula, More 

Haifa
Top Contributor
122 reviews 122 reviews
59 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 30, 2014

I stayed 3 nights. The rooms are very good and clean. The furniture is a little bit old style. The control of lights is spread all over the room (not controlled from bed side). The a/c control is also not near the bed side. Service is very good. Laundry is expensive. They advertise that laundry handed in the evening will... More 

Was this review helpful? Yes
fernandezb, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear yshargal, Thanks for your comments and for your great review about the hotel. We appreciate your time and we take into consideration your details about the laundry, and also we would like to let you know that our "happy hour" is from 6 to 7pm every day, an exclusive benefit for all our executive floor guests. We hope to... More 

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Additional Information about Real InterContinental San Pedro Sula at Multiplaza Mall

Address: Boulevard del Sur y Colonia Hernandez | Multiplaza Mall, San Pedro Sula 3818, Honduras
Phone Number:
Location: Honduras > Cortes Department > San Pedro Sula
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Real InterContinental San Pedro Sula at Multiplaza Mall 4*
Number of rooms: 149
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Also Known As:
Intercontinental San Pedro Sula Hotel San Pedro Sula
San Pedro Sula Intercontinental
Hotel Style:
#2 Business Hotel in San Pedro Sula

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