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Hilton Princess San Pedro Sula

Travelers' Choice award winner
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10 Calle y Avenida Circunvalacion, San Pedro Sula 21411, Honduras
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Hilton Princess San Pedro Sula
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Hilton Princess San Pedro Sula
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286 reviews from our community

Traveler rating
    127
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    30
    11
    14
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180
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bowling Green, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hilton has a hard time with big the bigger picture of customer service. The company I work for have many employees that visit the location. Instead of looking at our employees as a whole, they see us as individuals. They should offer hospitality to all in our company that stay with them

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Bordighera, Italy
1 review
4 of 5 stars Reviewed 4 weeks ago

I was in San Pedro Sula for Business so I've used ony the basic services offered by the hotel. What I can say is that: - the hotel is clean as well as the room. - the personnel is lovely, very kind and at your disposal any time. - the hotel is in a very good position and it is... More 

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San Pedro Sula, Honduras
Top Contributor
52 reviews 52 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 30, 2015

The attention and service are Ok. The rooms are clean and everything fits its price. The food of the restaurant is very good. The pool size is Ok, the garden is very nice it is perfect for weddings. The parking lot is not so big. The location is secure and close of two malls. You are also close of restaurant..

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Texas, United States
1 review
5 of 5 stars Reviewed March 24, 2015

Spent 11 nights here on business and my first trip here 2 yrs prior was for the same amount of time. A few places to grab a quick bite are within walking distance but I elected to take a cab from hotel and have same driver pick me back up more than once. Staff was friendly and morning breakfast was... More 

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Miami, United States
1 review
5 of 5 stars Reviewed March 23, 2015

This hotel is in need of some reinvestment and better maintenance, particularly the gym where many machines were out of order and there was no air conditioning. On the Executive floor nobody seems to man the desk. Avoid room 502, it is too noisy as it is in front of the kitchen of the Executive floor. The personnel, however, are... More 

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Birmingham, Alabama
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 21, 2015

Had a group of 20+ people at the Hilton Princess for 3 nights and without a single exception every person in our group had a great experience. The staff is very friendly and went above and beyond to take great care of our group. I came down with the flu and spent 2 whole days in my room. The staff... More 

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Nicaraguense
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 18, 2015

This hotel must be renovated. Rooms smell like sewage. The furniture, rugs and fabrics are really old and look dirty The food at the restaurant is BAD and expensive. The only good thing was breakfast. Not memorable but ok. And the personnel was friendly and tried to help.

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Cap Estate, Gros-Islet, St. Lucia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 13, 2015

The Hilton Princess is a comfortable option with an Excellently Trained Staff. The location is very convenient. The City Mall is a shot walk from the hotel. It is on a main road so taxi's are readily available. The décor is more of a Colonial Style for those who may have the preference.

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Dublin, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

Best hotel in town; front desk staff are terrific; accommodations very nice; very friendly and professional staff throughout; good breakfast buffet. Overall, enjoy this hotel and always look forward to coming back.

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Spring, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 27, 2015

I am a Silver Hilton Honor member and I feel sad to know how terrible customer service this hotel has, they careless for the customer and even worse they don't even care for their loyal customers. They made me feel very unwelcome and don't care about customer service, check out staff at the Executive floor very unprofessional and rude supervisor,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
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