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Palmetto Bay Plantation

Carretera Ms Vecinal, Palmetto Bay, Crawfish Rock, IB3100, Honduras
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Palmetto Bay Plantation
Best prices for: 1 room 1 guest
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Ranked #39 of 42 Hotels in Roatan
A recent review
5 of 5 stars Reviewed February 14, 2015
Robbie S Denver, Colorado
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405 Reviews from our TripAdvisor Community

Traveler rating
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    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Kawartha Lakes, Canada
Top Contributor
213 reviews 213 reviews
73 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed March 2, 2015

I've reviewed the house that we stayed at separately (Almond House) since we rented it through TripAdvisor. This review is for the property/resort. The staff at the restaurant are great. Erick and Gilroy were great wait staff and always made us feel welcome. The food we ordered was very good. One night we preordered a special meal (typical Honduran dinner)... More 

Was this review helpful? Yes 2
OntheBch, Owner at Palmetto Bay Plantation, responded to this review

Dear Valued Guest, Thank you for taking the time to share your honest feedback regarding your recent stay. I'm pleased to learn you enjoyed our restaurant and the wonderful service by Gilroy and Eric. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2015

Just returned from 10 days at Palmetto Bay Plantation. This is our first visit to Roatan and can't say enough about our time. In reading the reviews below, we did not encounter any of the negative items. The staff was extremely friendly, the beach groomed, our house inviting and comfortable, food excellent. Eric and Gilroy at the restaurant were a... More 

Was this review helpful? Yes 5
OntheBch, Owner at Palmetto Bay Plantation, responded to this review

Dear Robbie - Thank you for such an outstanding review. We are thrilled that you were able to enjoy so many aspects of the resort during your stay - your room, the beach, water sports activities, qne the restaurant. Furthermore, we are delighted that you were able to get to know our staff, and enjoyed only positive interactions during your... More 

Pittsburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 14, 2015

This quiet resort is wonderful for a laid back relaxing stay. Having a house to do this is the best. I slept the afternoon away in the hammock on the porch during a rain storm and it was so rejuvenating. Staff was friendly and helpful. Food was good. I was there during the slow season, so there were only a... More 

Was this review helpful? Yes 3
OntheBch, Owner at Palmetto Bay Plantation, responded to this review

Dear Olafrompgh - We are glad to hear that you enjoyed the peace and tranquility that The Resort at Palmetto Bay offers. We are definitely not in the tourist area's which is what makes our setting unique. In regards to the diving and activities, we are in the process (under the new ownership) of adding a full service activities center... More 

Bobcaygeon, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 12, 2015

After a great day of snorkeling around the island, our boat captain took us to Palmetto Bay Plantation for lunch. We were met at the dock by an owner of the resort who immediately made us feel unwelcome and uncomfortable. Before we could even dock he was barking orders at our captain saying we should have called first and that... More 

Was this review helpful? Yes 5
OntheBch, Owner at Palmetto Bay Plantation, responded to this review

Dear John, I am terribly sorry to hear that your day trip to our resort was ruined by one of the homeowners. We have spoken to him and can promise it will not happen again. His actions were completely unacceptable and will not be tolerated at our resort. We strive for only the best experience for our guests and clearly... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 26, 2015

i just returned from my third visit to the beautiful Palmetto Bay Plantation. It is a secluded resort on its own beach, perfect for a relaxing and quiet vacation. What stands out at Palmetto Bay is its staff, specifically Eric in the restaurant and Maritsa in the office. They always go out of their way to embrace each guest and... More 

Was this review helpful? Yes 4
OntheBch, Owner at Palmetto Bay Plantation, responded to this review

Dear Donniemarie, Thank you for taking the time to write a review. We are thrilled to hear your experience exceeded expectations. It is our goal to provide the best service possible and we agree, Maritza, Eric and Serge do exactly that. We hope to welcome you to our shores once again in the near future and to show you, that... More 

Mexico
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2015

My family and I just returned from our stay at Palmetto Bay Plantation. Our stay had it's ups and down's, but overall we enjoyed our time on Roatan. We are experienced travelers and have stayed in over two dozen beach resorts throughout Mexico, the Caribbean and Central America. The overall beauty can not be debated as Palmetto is stunning, unfortunately... More 

Was this review helpful? Yes 5
Colorado, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015

Palmetto Bay Plantation is a beautiful and secluded development on a gorgeous bay. While it doesn't have the advantages of the "machine" that makes international hotel chains run smoothly, it has the genuine warmth of a small community bent on making your trip meaningful and memorable. The houses are set in amongst the trees and the beach is groomed, hammocks... More 

Was this review helpful? Yes 3
Chicago, Illinois
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 1, 2015

This review is broken up into the Good, the Bad, and the Ugly. The Good: Several individuals made us feel welcome, cared for and glad to be there. Gilroy and Eric, in the restaurant, and Mia and Mauritsa (Sp?), in guest services, all were warm, kind and invested in us having a good experience at Palmetto Bay. Gilroy an Eric... More 

Was this review helpful? Yes 4
Washington DC, District of Columbia
1 review
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 6, 2014

Well where do I start… at first glance the place was beautiful and the staff seemed very friendly. That is until they robbed us blind of all our electronics, cash and anything else they could get their hands on. On day one while my group (all females) was asleep someone or some persons entered our villa, our room and our... More 

Was this review helpful? Yes 17
OntheBch, Owner at Palmetto Bay Plantation, responded to this review

This client was traveling with the client below, which is why the response is repeated here. We were extremely concerned with this review of Palmetto Bay and closely tracked the investigation of our security company. Following that investigation, we met with board members, owners, security guards, our attorney, and the president of the security company and found the report made... More 

Washington DC, District of Columbia
2 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 3, 2014

The hotel s very secluded, away from everything, no wifi. We stayed there one night and we were robbed!! Someone who had keys to our villa came in and stole our electronics and cash that wasn't locked up in the safe. Our suitcases were rummaged through, and doors left unlocked and open by the perp. I thank God we were... More 

Was this review helpful? Yes 13
OntheBch, Owner at Palmetto Bay Plantation, responded to this review

We were extremely concerned with this review of Palmetto Bay and closely tracked the investigation of our security company. Following that investigation, we met with board members, owners, security guards, our attorney, and the president of the security company and found the report made by "Gemina01" to be a defamatory fabrication, completely at odds from the results of our internal... More 

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