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Hotel Soleil Pacifico

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105 KM Road Chulamar, San Jose 01000 , Guatemala
Hotel Soleil Pacifico
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Ranked #2 of 2 Hotels in San Jose
A recent review
5 of 5 stars Reviewed February 7, 2015
sheryl c
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72 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2015 via mobile

We went for three nights & it was amazing beautiful very good food! Drinks where very good! Nice music during the day! My only problem was the pools need more cleaning and @ night they need more light on the walk ways!!i could see where I was walking! But if your looking of relaxation this is it! I am so... More 

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Henley-on-Thames, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2014

We travelled here with the Great Britain Biathle team and my expectations were low after reading a number of the reviews. We would recommend the hotel, the people where friendly, the rooms were a very good size and clean the food was ok. Certainly if you were doing a tour of Guatemala's sites and wanted a few days on the... More 

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1 review
4 of 5 stars Reviewed September 2, 2014

Puerto San Jose is not the place that I would choose if I was looking for a town to stay in but the black sand beaches and the pools make this a comfortable place to stay. The rooms were clean and comfortable.. The only complaint that I had were the water in the bathroom did not get very warm. The... More 

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Kelly M, Gerente at Hotel Soleil Pacifico, responded to this review

Good morning: Thank you for your excellent comment. Please remember that for Hotel Soleil Pacífico it will be a pleasure to serve you again. Sincerely, Kelly Mendoza More 

Fresno, California
1 review
3 of 5 stars Reviewed August 10, 2014

We just arrived home after staying at his hotel for one week. We stayed there as a "Marriott time share." We were disappointed in the maintenance of the pool areas. The pools were not clean and there were many broken tiles in the pool. I witnessed a little girl who cut her foot in the pool on a broken tile.... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 10, 2014

I stayed at this hotel for 3 nights with my girlfriend on all-in plan. We really enjoyed this place, it was clean, quiet, food was decent (salads, fresh fruit, variety of meat, desert).The personnel doesn't speak English but they were so helpful, especially people by the bar. Rooms are nothing special, an average hotel rooms including TV and AC. In... More 

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Antigua, Guatemala
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 10, 2014 via mobile

We have stayed here 3 times before and it has always been good. The food is tasty and plentiful. The drinks are good too. This time the facilities were a bit disappointing. The kid pool was closed and every time we asked we heard "mañana". That made the daughter happy. The TV did not work, but was fixed promptly. We... More 

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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 7, 2014

We stayed in the club premier , it was an exchange through interval international. I was celebrating my birthday, wanted all inclusive which was 40$/day. The was fresh fruits, meats and one day they had only foods from Guatemala. We probably drank more than 40$ in alcohol a day. Staff was extremely friendly and helpful, most of them did not... More 

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Guatemala City, Guatemala
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 20, 2014

The hotel itself is quite nice and offers many different activities during the weekends. Unfortunately it also requires a lot of maintenance, everything is kept to a minimum standard and the staff is completely demotivated. Our first room had a terrible view towards some pipes which also were making a lot of noise. After talking to a receptionist we got... More 

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Guatemala City, Guatemala
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 19, 2014

I recently visited the Soleil Pacific, and is so sad to see so beautiful hotel being in very bad conditions. First surprise was to get stuck in the elevator, then surprise surprise, no A/C in the unit. And finally all my family is sick now because of the swimming pool water they developed ear infection.

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Zurich, Switzerland
Top Contributor
97 reviews 97 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed March 29, 2014

PROs: The hote is very nice and covery a huge area and has 2 nice and clean swimming pools and is located directly at a nice pacific beach, which seems endless and quiet. The rooms are really nice and have everything to European standard you would expect for the price. CONs: The staff was not so useful. Especially the ones... More 

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