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Hotel Soleil Pacifico

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105 KM Road Chulamar, San Jose 01000 , Guatemala
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Hotel Soleil Pacifico
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89 Reviews from our TripAdvisor Community

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Traveler rating
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    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (26)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (21)
All months
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 1, 2015

Everytime that I have been to Puerto San Jose, we have always gone as a group, therefore we would pick the bungalow option. A fun trip to the supermarket some fresh seafood, some fresh fruit, don't forget the coconuts and you're set for a few days. Unfortunately the beach isn't exactly the safest for swimming but the pool option and... More 

Was this review helpful? Yes 1
Mariana S, Guest Relations Manager at Hotel Soleil Pacifico, responded to this review

Dear Guest, We are happy to receive your positive comment on your last visit; this type of feedback helps us to improve every day! We hope to see you soon with your family. Greetings from the Pacific coast of Guatemala. Mariana S. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 7, 2015 via mobile

We went for three nights & it was amazing beautiful very good food! Drinks where very good! Nice music during the day! My only problem was the pools need more cleaning and @ night they need more light on the walk ways!!i could see where I was walking! But if your looking of relaxation this is it! I am so... More 

Was this review helpful? Yes 3
Mariana S, Guest Relations Manager at Hotel Soleil Pacifico, responded to this review

Dear Guest, We are happy to receive your positive comment on your last visit, this type of feedback helps us to improve every day. we will take note the points to improve, especially lighting in the areas for our guests. We hope to see you soon! Greetings from the Pacific coast of Guatemala More 

Henley-on-Thames, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 11, 2014

We travelled here with the Great Britain Biathle team and my expectations were low after reading a number of the reviews. We would recommend the hotel, the people where friendly, the rooms were a very good size and clean the food was ok. Certainly if you were doing a tour of Guatemala's sites and wanted a few days on the... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 of 5 stars Reviewed September 2, 2014

Puerto San Jose is not the place that I would choose if I was looking for a town to stay in but the black sand beaches and the pools make this a comfortable place to stay. The rooms were clean and comfortable.. The only complaint that I had were the water in the bathroom did not get very warm. The... More 

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Kelly M, Gerente at Hotel Soleil Pacifico, responded to this review

Good morning: Thank you for your excellent comment. Please remember that for Hotel Soleil Pacífico it will be a pleasure to serve you again. Sincerely, Kelly Mendoza More 

Fresno, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 10, 2014

We just arrived home after staying at his hotel for one week. We stayed there as a "Marriott time share." We were disappointed in the maintenance of the pool areas. The pools were not clean and there were many broken tiles in the pool. I witnessed a little girl who cut her foot in the pool on a broken tile.... More 

Was this review helpful? Yes 2
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 10, 2014

I stayed at this hotel for 3 nights with my girlfriend on all-in plan. We really enjoyed this place, it was clean, quiet, food was decent (salads, fresh fruit, variety of meat, desert).The personnel doesn't speak English but they were so helpful, especially people by the bar. Rooms are nothing special, an average hotel rooms including TV and AC. In... More 

Was this review helpful? Yes 1
Antigua, Guatemala
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 10, 2014 via mobile

We have stayed here 3 times before and it has always been good. The food is tasty and plentiful. The drinks are good too. This time the facilities were a bit disappointing. The kid pool was closed and every time we asked we heard "mañana". That made the daughter happy. The TV did not work, but was fixed promptly. We... More 

Was this review helpful? Yes 1
Columbus, Ohio
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 7, 2014

We stayed in the club premier , it was an exchange through interval international. I was celebrating my birthday, wanted all inclusive which was 40$/day. The was fresh fruits, meats and one day they had only foods from Guatemala. We probably drank more than 40$ in alcohol a day. Staff was extremely friendly and helpful, most of them did not... More 

Was this review helpful? Yes 1
Guatemala City, Guatemala
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 20, 2014

The hotel itself is quite nice and offers many different activities during the weekends. Unfortunately it also requires a lot of maintenance, everything is kept to a minimum standard and the staff is completely demotivated. Our first room had a terrible view towards some pipes which also were making a lot of noise. After talking to a receptionist we got... More 

Was this review helpful? Yes 2

Travelers are raving about these San Jose hotels

Guatemala City, Guatemala
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 19, 2014

I recently visited the Soleil Pacific, and is so sad to see so beautiful hotel being in very bad conditions. First surprise was to get stuck in the elevator, then surprise surprise, no A/C in the unit. And finally all my family is sick now because of the swimming pool water they developed ear infection.

Was this review helpful? Yes 1
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