We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Quetzaltenango hotels

Pension Bonifaz Hotel

3.0 of 5 Hotel   |   4 St 10-50 | Zone 1, Quetzaltenango, Guatemala
Hotel amenities
Save Saved
You added Pension Bonifaz Hotel to your Saves list
Pension Bonifaz Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
AMOMA.com Otel.com
47%
Ranked #4 of 12 hotels in Quetzaltenango
A recent review
5 of 5 stars reviewed 2 weeks ago
Des1960 San Antonio, Texas
Write a Review

74 people have reviewed this hotel

Traveler rating
    10
    20
    27
    14
    3
See reviews for
9
22
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When first entered the central square our driver pointed out the hotel and highly recommended it. After trekking for 3 days we wanted hot water, comfortable beds and good food. Pension Bonifaz provided all of those things and more! We were delighted to find a jacuzzi tub in our room and it was just what needed to soothe our sore... More

Was this review helpful? Yes
Bonn
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Penison Bonifaz in Quetzaltenango is a nice hotel, it has large spacious rooms, we had a gas chimney...looked a bit like Disney World, but it worked... after questioning the reception... and it kept the room with one large king size bed and a second large Queen size bed warm. Everything was good...but BUT we had to climb 70 steps... More

Was this review helpful? Yes
USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 17, 2014

It's unfortunate to have to write this review, as I did stay at this hotel twice while in Guatemala and both times the staff were extremely nice and helpful. However, the morning of my second stop-over, I found bed bug bites on my arm. I would have alerted staff, but it wasn't until later that I found out what these... More

Was this review helpful? Yes 1
Newton Abbot, United Kingdom
Top Contributor
81 reviews 81 reviews
72 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed February 11, 2014

This a large hotel right in the centre of town, and is the main 'event' place for locals as well - so there's always lots going on. We had a lovely big well-equipped room. The restaurant food was good and the staff were friendly.

Was this review helpful? Yes
London, UK
Top Contributor
83 reviews 83 reviews
72 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed February 1, 2014

Stayed for 2 nights while touring Central America and Mexico. Hotel has perfect location overlooking the Central Plaza of this attractive colonial town. Rooms are fairly basic but there is a good sized en suite bathroom with a good working shower. Note that there is no in-room safe. The restaurant serves good local food at reasonable prices and there is... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2014

Years ago I stayed at this hotel. It has been around since 1935. Place was clean , staff was friendly room and bathroom ok, until you step into the shower.... thats when you really appreciate having control of the water temperature because here it is non-existent, sometimes you cant stand the heat and at other times water comes out almost... More

Was this review helpful? Yes
Chicago
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 13, 2014

The service and location was great but the room was mediocre. For such a large hotel and having heard about more modern rooms, we felt like we got one of the worst rooms. We stayed in an old, dingy looking room that was very cold. The windows in the bathroom never closed all the way, so we had a draft... More

Was this review helpful? Yes
Guatemala City, Guatemala
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 6, 2014

Excellent service, the food is ok, something great about the hotel is the place is so close to the central park 1 min walk, people are very helpful, is a good place to rest, only the food of her restaurant not is bad but not is the best

Was this review helpful? Yes
Tel Aviv, Israel
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 25, 2013

The hotel is clean and nice but not worth the price they are charging, we went to xela for one night and found a great city, I'm sure there are better options to stay. The mattress was really hard and uncomfortable and there is no safe in the room.

Was this review helpful? Yes
Guatemala City, Guatemala
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 18, 2013

Great location, amazing food and service, I like how hotel seems really old but neat, definitely a must visit while you are in Xela, then you can walk to the park and buy some Shecas (delicious bread) in Xelapan just 1 block away. To get there is a bit complicated if you don't know the place but everybody is very... More

Was this review helpful? Yes 1

Been to Pension Bonifaz Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pension Bonifaz Hotel

Address: 4 St 10-50 | Zone 1, Quetzaltenango, Guatemala
Location: Guatemala > Western Highlands > Quetzaltenango Department > Quetzaltenango
Amenities:
Restaurant
Hotel Style:
Ranked #4 of 12 hotels in Quetzaltenango
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pension Bonifaz Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Otel so you can book your Pension Bonifaz Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Pension Bonifaz Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.