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Casa Dona Mercedes

6ta calle 13-42, Zona 1 | Xela, Quetzaltenango, Guatemala
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Casa Dona Mercedes
Best prices for: 1 room 1 guest
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Ranked #5 of 25 Quetzaltenango B&B and Inns
A recent review
4 of 5 stars Reviewed March 8, 2015
ShiningHalo Guatemala City, Guatemala
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36 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guatemala City, Guatemala
Top Contributor
69 reviews 69 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 8, 2015

This hotel was nice for our one night stay. The price was right, the inside was pleasantly furnished, room was big and comfortable. Our room was advertised as "soundproof," and street noise was indeed minimal. We could hear people moving about inside the hotel, and the doorbell ringing for people wanting to be let in after 9pm was a bit... More 

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Craig, Colorado
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2015

This was a very nice place to stay and we stayed three nights over the last New Year's holidays. The hotel has a great location and is very quiet. One thing that was strange is that we were the only ones staying there during the time period; we expected it to be packed over New Year's. We like things quiet,... More 

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Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed December 29, 2014

This nicely decorated hostal has a perfect location; large, clean and cozy rooms for a good price; and for me always the most important: friendly and helpfull staff. Would definetly recommend this place.

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San Cristobal de las Casas, Mexico
Top Contributor
110 reviews 110 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 5, 2014

I was given a large, attractively furnished and economical room. However, like the interior of these old buildings, it was very dark. Even worse, a plug-in scented deodorizer elicited an allergy in me equivalent to a severe cold. I had this taken out, but still the affect persisted for days. I would return here, but would be sure to get... More 

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Quetzaltenango, Guatemala
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 20, 2014

For the cost, I would have rated Doña Mercedes five stars if not for the way they handled payment on a second visit. I was paying for the room and asked if it was better in dollars or quetzales. The woman working at the desk said quetzales only but that I could pay cash or credit card. I asked if... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

Best place to stay in while traveling in beautiful Xela. Amazing location, great rooms and the best kitchen I have ever seen in a hostel- includes a stove, a microwave, toaster oven, and a large variety of pot, pans, and everything else you will need. The best part is the hospitality- warm, homey and very helpful. Loved it!

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Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

We stayed at Casa Dona Mercedes for 10 days while attending Spanish language class. The location is excellent (2 blocks from central park and many restaurants). The house is extremely well kempt. The staff is attentive, polite and friendly. We highly recommend this house for your stay in Xela.

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Mexico City, Mexico
Top Contributor
66 reviews 66 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 5, 2014

Doña Mercedes is a small hotel with a great location and pretty decent facilities. The room was tidy, bed comfortable and water and other services run well. The staff was rather silent so I could not judge them in detail, but all in all it is one of the best choices you can probably do. I would repeat, no doubt!

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Ciudad Colon, Costa Rica
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2013

A super quiet and comfortable place in Xela. We had done the Quetzaltrekkers hike to Tajumulco the night before and were exhausted, sore, and dirty. We needed a comfortable place to get cleaned up and rejuvenated. This was the place. I only wish breakfast or at least coffee was included in the price. Other places in the area around that... More 

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Monterey, California
Contributor
19 reviews 19 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 10, 2013

Great little place in the center of Quetzaltenango. I stayed there for four months while I was taking Spanish lessons. My room (downstairs) was quiet, with a comfortable bed, a spacious wardrobe, and a small desk. The staff were consistently welcoming and helpful. The kitchen was well equipped and set up, with separate storage bins for each room. The wi-fi... More 

Was this review helpful? Yes 3
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