We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Utz Jay

5 Calle 2-50 Zona 2, Panajachel, Guatemala
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Certificate of Excellence 2014
Hotel Utz Jay
Professional photos View all
Browse nearby
Hotel Utz Jay
Hotel Utz Jay
Hotel Utz Jay
Write a Review

134 reviews from our community

Traveler rating
    61
    53
    13
    4
    3
See reviews for
20
56
25
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (134)
  • Mar-May only
    (34)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (36)
All months
Dublin, Ireland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location is great, just a few steps from Calle Santander and Lake Atitlan. In general, a nice hotel, I am not giving 5 stars because one of the reasons I chose this place was for the Jacuzzi, which was not working the day I stayed there...

Was this review helpful? Yes
Vancouver
Top Contributor
56 reviews 56 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent the night here in September 2014, and I would stay again. 300Q at the time for 2 people and when we asked, they gave us a free continental breakfast with that. We were also able to park our car on the secure property for that as well. Located close to the main walking/restaurants/market street and a 10 minute... More 

Was this review helpful? Yes
virginia
Top Contributor
420 reviews 420 reviews
88 hotel reviews
215 helpful votes 215 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is still my favorite hotel in town and I always try to stay here. I like its reasonable price and location, but I love the vibe and beautiful landscaping. It is so calm and peaceful here. We stayed in a new room and it was beautiful: huge bathroom and great balcony. Will I be back? Si!

Was this review helpful? Yes
Ghent, Belgium
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I really loved this place! Clean, comfortable, great location, .... No bad marks te be found here. The people working here are very helpfull and very friendly. We truely enjoyed our stay here. We had a very nice room with a lovely private terrace where we where able to enjoy watching the hummingbrids whizzing by in the lush gardens. A... More 

Was this review helpful? Yes
Jackson, Wisconsin
Top Contributor
84 reviews 84 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 27, 2014

We have stayed at Utz Jay several times, but have never written a review. They are in the process of updating some of the rooms, adding more, and adding a new laundry room. We have been in three different rooms on different trips, and all were nice enough for a good price. As others have said, they do have some... More 

Was this review helpful? Yes 1
Otavalo, Ecuador
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 8, 2014

We had a triple room here, next to the reception. Nice two story room, good beds, even tv, and good shower! Breakfast was good, the free coffee a plus. Maybe the reception service was not so personal, but for the rest, a good choice.

Was this review helpful? Yes 1
Newark, New Jersey
Top Contributor
83 reviews 83 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed here for just one night before heading to Santiago. We had four different rooms and each was much different from the others. Some had sitting rooms.. refrigerator..porches.. All of the rooms surround a lovely garden. We enjoyed our stay here but we did have some ant visitors in a couple of the rooms.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2014

Utz jay is a comfortable hotel with unique rooms that will make you feel like in a Gutemaly-Swedish cabin. The garden is the best thing about the hotel- gorgeous and spacious. In addition, every room has it's own little porch to sit in. The only con I have is that they charge for breakfast, use age if the phone, and... More 

Was this review helpful? Yes 1
Alexandria, Virginia
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 30, 2014

This place is great. Cable TV in the huge rooms (we had a “superior room” with a private balcony). Screens in the windows, huge shower, helpful staff, floor fan in the room, delicious breakfast in the on-grounds restaurant. Friendly and helpful staff. Rooms were super clean. One block off the main street in Pana. If you are looking for hotels,... More 

Was this review helpful? Yes
virginia
Top Contributor
420 reviews 420 reviews
88 hotel reviews
215 helpful votes 215 helpful votes
5 of 5 stars Reviewed July 20, 2014

Each time I am in Pana, I always stay here. I love the garden and the different rooms and casitas. Its spa and jacuzzi are relaxing. Marie Lissette, the owner, is very nice and helpful. She helped us book a boat ride around the lake. The big dogs are very friendly. The staff are very friendly and helpful. The continental... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Utz Jay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Utz Jay

Address: 5 Calle 2-50 Zona 2, Panajachel, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range (Based on Average Rates): $
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Odigeo so you can book your Hotel Utz Jay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#3 Romantic Hotel in Panajachel

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (17)
Viewed
Dining (5)
Viewed
View from room (6)
Viewed
Bathroom (2)
Viewed
1:48
Videos (1)
Viewed
Pool/beach area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
View from room (6)
Viewed
Room/suite (14)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (5)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay