We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Panajachel hotels

Hotel Utz Jay

5 Calle 2-50 Zona 2, Panajachel, Guatemala
Hotel amenities
Hotel Utz Jay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added Hotel Utz Jay to your Saves list
Ranked #5 of 29 Hotels in Panajachel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
vanzelpi Ghent, Belgium
Write a Review

130 reviews from our community

Traveler rating
    60
    51
    12
    4
    3
See reviews for
19
55
25
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (130)
  • Mar-May only
    (34)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (33)
All months
Ghent, Belgium
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I really loved this place! Clean, comfortable, great location, .... No bad marks te be found here. The people working here are very helpfull and very friendly. We truely enjoyed our stay here. We had a very nice room with a lovely private terrace where we where able to enjoy watching the hummingbrids whizzing by in the lush gardens. A... More

Was this review helpful? Yes
Jackson, Wisconsin
Top Contributor
80 reviews 80 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at Utz Jay several times, but have never written a review. They are in the process of updating some of the rooms, adding more, and adding a new laundry room. We have been in three different rooms on different trips, and all were nice enough for a good price. As others have said, they do have some... More

Was this review helpful? Yes 1
Otavalo, Ecuador
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 8, 2014

We had a triple room here, next to the reception. Nice two story room, good beds, even tv, and good shower! Breakfast was good, the free coffee a plus. Maybe the reception service was not so personal, but for the rest, a good choice.

Was this review helpful? Yes 1
Newark, New Jersey
Top Contributor
83 reviews 83 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed here for just one night before heading to Santiago. We had four different rooms and each was much different from the others. Some had sitting rooms.. refrigerator..porches.. All of the rooms surround a lovely garden. We enjoyed our stay here but we did have some ant visitors in a couple of the rooms.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2014

Utz jay is a comfortable hotel with unique rooms that will make you feel like in a Gutemaly-Swedish cabin. The garden is the best thing about the hotel- gorgeous and spacious. In addition, every room has it's own little porch to sit in. The only con I have is that they charge for breakfast, use age if the phone, and... More

Was this review helpful? Yes 1
Alexandria, Virginia
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 30, 2014

This place is great. Cable TV in the huge rooms (we had a “superior room” with a private balcony). Screens in the windows, huge shower, helpful staff, floor fan in the room, delicious breakfast in the on-grounds restaurant. Friendly and helpful staff. Rooms were super clean. One block off the main street in Pana. If you are looking for hotels,... More

Was this review helpful? Yes
virginia
Top Contributor
400 reviews 400 reviews
80 hotel reviews
209 helpful votes 209 helpful votes
5 of 5 stars Reviewed July 20, 2014

Each time I am in Pana, I always stay here. I love the garden and the different rooms and casitas. Its spa and jacuzzi are relaxing. Marie Lissette, the owner, is very nice and helpful. She helped us book a boat ride around the lake. The big dogs are very friendly. The staff are very friendly and helpful. The continental... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

The hotel is a peaceful refuge from the bustle of Panajachel. We enjoyed having morning coffee in the garden. The restaurant serves a nice breakfast. The rooms were clean and attractive. The owner and all the staff were very helpful, answering questions about the town, where to eat, how to take a launch across the lake, etc. And the price... More

Was this review helpful? Yes 1
Mt. Vernon
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 24, 2014

I've been to Pana several times and have never been as pleased as I was at the Utz Jay. This hotel and the San Bartolome in Xela were our favorites during our trip. The location is great -- about 2 blocks from the lake and 1/2 block from the main street on a peaceful side street. The three rooms our... More

Was this review helpful? Yes 1
Antigua, Guatemala
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 19, 2014

I spent a few days in Pana with no particular plan in mind. Luckily, I had made a reservation at Utz Jay, and was pleased to while away the time sitting on the balcony overlooking a well-tended tropical garden and wandering around town. The location of this hotel is perfect: half a block from the action on Santander and only... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Utz Jay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Utz Jay

Address: 5 Calle 2-50 Zona 2, Panajachel, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range (Based on Average Rates): $
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Odigeo so you can book your Hotel Utz Jay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (17)
Viewed
Dining (5)
Viewed
View from room (6)
Viewed
Bathroom (2)
Viewed
1:48
Videos (1)
Viewed
Pool/beach area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
View from room (5)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel Utz Jay

Top-rated Attractions Nearby
Top-rated Restaurants Nearby