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Hotel Utz Jay

Certificate of Excellence
5 Calle 2-50 Zona 2, Panajachel, Guatemala
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Hotel Utz Jay
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Hotel Utz Jay
Hotel Utz Jay
Hotel Utz Jay
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142 reviews from our community

Traveler rating
    63
    57
    13
    6
    3
See reviews for
20
58
27
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent last night there. Spacious room for a very cheap price, the staff was very accommodating and helped me out. Very comfortable beds, the room came with a nice kitchen and a nice bathroom. All this for just 30 USD! very good location, just steps away from lake Atitlán and the main road. I would stay here again. Recommend.

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Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Rooms adequate but well overpriced. Breakfast is so so. Really bad coffee ( they grow good coffee from Panama until the us though). No help from staff in regard to transport to anywhere else like the market town. Got told we are full which was not really the answer to the questions.

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Binghamton, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Four of us blindly booked a stay at Hotel Utz Jay when our plans to visit Antigua were cancelled by an erupting volcano. We loved the Hotel. The service was friendly and our rooms could not have been better. In fact we had booked another hotel for later in the week and when we found that Utz Jay could accommodate... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Top Contributor
111 reviews 111 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 9, 2015

LAX Tour Agency did a wonderful job to get this hotel to fit my specifications for the lake tour. I told them that I like a small boutique hotel with characters and the price range is from "medium budget to low end". I got it. The hotel is located a block from main street in a quiet side street and... More 

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 13, 2014

The location is great, just a few steps from Calle Santander and Lake Atitlan. In general, a nice hotel, I am not giving 5 stars because one of the reasons I chose this place was for the Jacuzzi, which was not working the day I stayed there...

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Vancouver
Top Contributor
56 reviews 56 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 6, 2014

We spent the night here in September 2014, and I would stay again. 300Q at the time for 2 people and when we asked, they gave us a free continental breakfast with that. We were also able to park our car on the secure property for that as well. Located close to the main walking/restaurants/market street and a 10 minute... More 

Was this review helpful? Yes 3
virginia
Top Contributor
449 reviews 449 reviews
94 hotel reviews
230 helpful votes 230 helpful votes
5 of 5 stars Reviewed November 26, 2014

This is still my favorite hotel in town and I always try to stay here. I like its reasonable price and location, but I love the vibe and beautiful landscaping. It is so calm and peaceful here. We stayed in a new room and it was beautiful: huge bathroom and great balcony. Will I be back? Si!

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Ghent, Belgium
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 21, 2014

I really loved this place! Clean, comfortable, great location, .... No bad marks te be found here. The people working here are very helpfull and very friendly. We truely enjoyed our stay here. We had a very nice room with a lovely private terrace where we where able to enjoy watching the hummingbrids whizzing by in the lush gardens. A... More 

Was this review helpful? Yes 1
Jackson, Wisconsin
Top Contributor
93 reviews 93 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 27, 2014

We have stayed at Utz Jay several times, but have never written a review. They are in the process of updating some of the rooms, adding more, and adding a new laundry room. We have been in three different rooms on different trips, and all were nice enough for a good price. As others have said, they do have some... More 

Was this review helpful? Yes 2
Otavalo, Ecuador
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 8, 2014

We had a triple room here, next to the reception. Nice two story room, good beds, even tv, and good shower! Breakfast was good, the free coffee a plus. Maybe the reception service was not so personal, but for the rest, a good choice.

Was this review helpful? Yes 1
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