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All 27 Panajachel hotels

Hotel Utz Jay

5 Calle 2-50 Zona 2, Panajachel, Guatemala
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Ranked #2 of 27 hotels in Panajachel
Certificate of Excellence 2013
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110 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a lovely place to stay. Good breakfast with some choices on the menu. It was clean, hot water in the shower. Modern sink. Comfortable beds and pillows. Lovely garden. Away from the noise of the town. When we had to cancel a later stay, we weren't penalized. We would go back again.

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Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 13, 2014

This hotel was a nice surprise and it kind of grew on me over our two night stay. We stayed in one of the rooms towards the back and while it's nothing fancy, it was a really comfortable stay. The rooms were clean and the shower was warm and worked well. There was a TV and a helpful list of... More

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New York
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 23, 2014

Great location, beautiful setting, clean room, filtered water, delicious breakfast, helpful staff…. Overall, I was very pleased with our 3 night stay at Hotel Utz Jay. My only small complaint is that I was not comfortable with the two big german shepherds on the grounds, but that is more of a personal issue. When deciding on a location to stay... More

Was this review helpful? Yes 1
Atlanta, Georgia
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 23, 2014

Although I have no complaints about this place, neither can I praise it highly, although the price was right. Quiet, comfortable and clean. Reception folks were just polite, not one inch beyond that. Best part of the place was the huge, and beautiful German shepherd.

Was this review helpful? Yes 1
Newport, Rhode Island
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 5, 2014 via mobile

Hot water available 24 hours a day, lovely courtyard, clean and comfortable rooms, friendly and helpful staff - what more could You ask for! Close to the lake but lovely and quiet. Thank you. Trip adviser requires me to say more but I think that says it all

Was this review helpful? Yes 2
Livingston, Guatemala
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2014

I only had a two night stay as part of a tour, but absolutely loved my stay at Hotel Utz Jay, In Panachel near Lake Atitlan.. I had a very large upper story of a wooden cabin set in the grounds of a very pretty garden. It was charming to sit on 'my' balcony to relax and listen to all... More

Was this review helpful? Yes 1
Top Contributor
51 reviews 51 reviews
40 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 15, 2013

The place is very comfortable, quiet, has a beautiful garden with lots of options to sit and enjoy a drink. They provide enough information, organize the usual tours for you, but well and reliable. It is a haven in the otherwise commercial and gray Panajachel.

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Antigua, Guatemala
18 reviews 18 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 10, 2013

I have stayed in the Hotel Utz Jay during my trips to Atitlan. It has always been a comfortable stay. The people who owrk there are very nice and accommodating. The breakfast is served on premise in a nice patio....it's a good breakfast, coffee right outside your room....yes there is a charge, it's worth it. The also have a sauna... More

Was this review helpful? Yes 3
Sanibel Island, Florida
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 30, 2013

We thought breakfast was included so we paid for a double, but we sleep in one bed and did not get any breakfast. So we felt cheated and fooled. Hot water was in the reverse so it took us some time to figure it out. Room (#10) was great with private bathroom. Nice terrace with no view . Internet and... More

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Rio Dulce, Guatemala
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2013

We stayed here during our visit to Lake Atitlan. A great value with breakfast included. Several bungalow style rooms spread out on the property amongst the garden. Wi-Fi, & cable TV included. Just a block off the main street and short walk to the docks. A great location and a great price. Plenty of HOT water for showers, they provide... More

Was this review helpful? Yes 1

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Additional Information about Hotel Utz Jay

Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan
Address: 5 Calle 2-50 Zona 2, Panajachel, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Panajachel
Official Description (provided by the hotel):
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 
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