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Porta Hotel Del Lago

3.5 of 5 2 Avenida 6-17 Zona 2, Panajachel, Guatemala
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Porta Hotel Del Lago
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Porta Hotel Del Lago
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Porta Hotel Del Lago
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161 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

They saved our weekend in Lake Atitlan. We booked wrong transportation(DUMPED US IN DOWNTOWN Pannehachel instead of booked B&B). Found our B&B and oooooh boy, not gonna mention the name, but no thanks. We went and ate, best food ever, little cafe across street from entry to Porta, you have to try this place, AWESOME! Anyway, walked across to the... More 

Was this review helpful? Yes 1
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear SoCalBeac... Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time in the hotel. Regards Ana María More 

East Granby, Connecticut
Top Contributor
67 reviews 67 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Spectacular views of the lake and volcanoes. I took pics at dawn. Walked up to the lakeshore piers before local water traffic was running. Morning views of the lake were peaceful. Great breakfast buffet (waffles, fritata, sausage, eggs, amongst other local fare), upscale toiletries, and a good hair dryer. WiFi was strong in the lobby and restaurant. If you have... More 

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AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear lakwatser... Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the wonderfull view in the balcony and be part of your experience on the Lake Atitlan. Regards Ana María More 

Cape May, New Jersey
Top Contributor
83 reviews 83 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a perfect location with a great view. A short walk into town for restaurants and shopping. Boats are available at the hotel's lake front docks for trips to other shore towns. The breakfast buffet is excellent. The rooms on the 4th and 5th floor have the best views of lake and volcanoes. My guest room was wonderfully... More 

Was this review helpful? Yes 1
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Markhelli Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the wonderfull view and breakfast. Once again, thank you so much for your comment on Tripadvisor! Regards Ana María More 

Manuel Antonio National Park, Costa Rica
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently returned from Guatemala with tour group that stayed at this hotel 3 nights. The room was large and clean, beds were very comfortable and the view was spectacular. We particularly enjoyed the patio. Lots of restaurants nearby but most require about 10-15 minute walk, except those directly on the lake front. Boats to visit the various villages were conveniently... More 

Was this review helpful? Yes 1
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimada Ingrid D Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso... More 

Ntexas
Top Contributor
132 reviews 132 reviews
59 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel overlooks the lake and the volcano. All rooms look toward the lake but high center rooms are best view. Corner rooms have trees locking their view. High floor eliminates noise from the pool below. In room safes are large but tight to get small computer in and other valuables. The safes are bolted to the wall for security. wifi... More 

Was this review helpful? Yes 3
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Rockwall T... We thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. Regards Ana María More 

Essen, Germany
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed November 12, 2014

..as much as I enjoyed my stay the last time, as much I was disappointed this time. I had booked a suite as those werde supposed to be the rooms with the best views on the 4 and 5 floor. To my uttter disappointment they stuck me in a suite on the 3rd floor to the right of the building... More 

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AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear Jeannine2 Agradecemos el habernos compartido sus comentarios, sus observaciones nos ayudan y motivan a poder brindar cada día un... More 

Melbourne
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 11, 2014

This is a behemoth of a hotel right on Lake Atitlan. Rooms were nice and beds were comfy, and if it wasn't raining when we were there, we would have had a brilliant view of the volcanoes and the lake. But it just seemed like a "Conference" hotel. Large groups of people who worked together were there and just so... More 

Was this review helpful? Yes 1
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Shar_Melb Thank you very much for taking the time to review your experience at Porta Hotel del Lago. Regards Ana María More 

Ecuador
2 reviews
4 of 5 stars Reviewed October 2, 2014

I give them 4 stars for service and efforts. But beware that I had 2 huge problems. 1. The front desk check out was a nightmare, took them an hour to get me an invoice (there was no line), and they neglected to give me back my cedula (which is my legal residency card for my country of Ecuador)..now I... More 

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AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear SSA444 Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Regards Ana María More 

Antigua, Guatemala
Top Contributor
95 reviews 95 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 24, 2014

Based on the Porta website and my experience at the Porta Hotel in Antigua, I was quite disappointed. This hotel needs a serious remodel. All of the material joints in the bathroom were cracked and nasty from age. The closet was made of painted plywood. The finishes are about 10 years old, and to their credit, probably looked great then.... More 

Was this review helpful? Yes 2
New York, New York, United States
Top Contributor
79 reviews 79 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 21, 2014

We had a phenomenal time in Porta hotel Del Lago! From the moment we checked in, Anna Maria (hotel manager) as well as Erik Marcellino (Sales Director) made sure we have all we need and that we're completely satisfied. Rooms are nice and the view is fantastic! Restaurant is great- we enjoyed it for breakfast and dinner and the pool... More 

Was this review helpful? Yes
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Raphael B Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time, our mission is to exceed your expectations and we are very pleased that you give us these comments. Customers like you make us improve every day, we appreciated all your valuable comments during... More 

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Additional Information about Porta Hotel Del Lago

Address: 2 Avenida 6-17 Zona 2, Panajachel, Guatemala
Phone Number:
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
Number of rooms: 100
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Also Known As:
Porta Hotel Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan

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