We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Panajachel hotels

Hotel Atitlan

3.5 of 5 Hotel   |   Lake Atitlan, Panajachel 07010, Guatemala
Hotel amenities
Save Saved
You added Hotel Atitlan to your Saves list
Hotel Atitlan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
84%
Ranked #6 of 29 hotels in Panajachel
A recent review
3 of 5 stars reviewed 6 days ago
travellervkj Madrid, Spain
  • Reviews (338)
  • Photos (315)
  • Amenities
  • Room tips (70)
  • Location
  • More
Write a Review

338 people have reviewed this hotel

Traveler rating
    175
    105
    29
    11
    18
See reviews for
76
144
13
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Madrid, Spain
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The rooms are not nice. They are dark during the day and rustic. The beds are not comfortable. Don't forget flip flops for the shower. We got bitten by bed bugs!!! The gardens, the views and the swimming pools are worth staying there. But you can also stay somewhere else and go there for a cup of tea and have... More

Was this review helpful? Yes 1
Enterprise, AL
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Do yourself a favor and stay here on the lake at least one night! Service was good from the moment we walked into the hotel and continued while we were waiting for our transportation that was an hour late. The manager called our transportation coordinator and kept getting updates for us. The rooms are nice, not over the top. They... More

Was this review helpful? Yes 1
Miami Beach, Florida
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

I will recommend to take a visit and take advantage of the gorgeous views (really it is the most beautiful lake in the world). Once you are there you can see their beautiful gardens. You should avoid to sleep in there, the rooms are old with very bad taste, the tv's are old, bathrooms are awful, beds and linens are... More

Was this review helpful? Yes 1
Austin TX
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time in Guatemala and it was a great surprise. We flew into Guatemala City and hired a driver from Atitlan Adventures in Panajachel. It was cheaper than booking through the hotel for 4 of us. The drive was long (3 1/2 hrs) from the airport especially during the rain but it was nice to see the... More

Was this review helpful? Yes 1
Long Beach
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of my favorite hotels in the world. We are returning there next week for the 3d time. The main part of the hotel is exquisitely kept and decorated with local art, the dining room is colorful with friendly staff, colorfully clad in local dress. One has gorgeous views of the high altitude, volcano circled Lake Atitlan from... More

Was this review helpful? Yes
New Hampshire
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Panajachel is still a place that has not seen the uber development we see where views are breathtaking. I am not exactly sure why (government rules about property ownership with outsiders), but this place has an incredible view of Lake Atitlan and the volcanoes in the background. The food was good too. The place has its own feel. It does... More

Was this review helpful? Yes
Indian Land, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everyone at hotel very accommodating and friendly. A warm welcome by gracious people. Grounds and gardens are beautiful, pool area was nice and view was spectacular. All rooms face Lake Atitlan. The only negative is that the hotel is a bit 'worn'. Guest rooms could use and upgrade--especially the bedding. Mattresses were very very hard and sheets were well-worn. I... More

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed in April 2014 when it was full of guests. I would have given the hotel a top-notch rating but it lacks in customer service. Restaurant: I ordered a continental breakfast with hot tea. I never got my tea. The coffee is nothing to write home about. Being a luxury hotel in a land that produces... More

Was this review helpful? Yes 2
Tel Aviv
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 31, 2014

We stayed there for 3 nights in a double room. During our stay the hotel was rather empty - one of the nights we were only 5 guests and the restaurant and bar were locked shut at 7pm and the corridors leading to our room were pitch black. The room is very basic and somewhat outdated. It has no safe,... More

Was this review helpful? Yes 4
San Francisco
Top Contributor
142 reviews 142 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 28, 2014

The key to success is to upgrade to a suite, if not you are at a 2 star rather than 4 star property. The views are un matched if you have a balcony and see the volcanos and the lake, With the upgrade you are allowed room service ; a plushy bath robe ; towls enouggh for two and the... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Hotel Atitlan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Atitlan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Atitlan

Address: Lake Atitlan, Panajachel 07010, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Atitlan 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, BookingOdigeoWL, Priceline, Despegar.com, Hotels.com, HotelsClick and Agoda so you can book your Hotel Atitlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan

315 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (301)
Viewed
Room/suite (30)
Viewed
Pool/beach area (42)
Viewed
Hotel & grounds (95)
Viewed
View from room (32)
Viewed
Dining (21)
Viewed
Bathroom (3)
Viewed
Family/play areas (2)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (9)
Viewed
Other (2)

Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Nominated by Travel + Leisure; "World's Best Awards 2011".This charming hacienda-style hotel is a formerworking coffee farm situated on the shores of Lake Atitlan, with a picture perfect view of volcanoes San Pedro, Tolimán and Atitlan. Highlighting numerous unique Guatemalan traditions with its colorful and vibrant interior, each room is individually decorated with hand-woven fabrics and carpets, handcrafted furniture, paintings and tile floors. All rooms have private balconies and breathtaking views of the lake. The swimming pool and Jacuzzi overlook the entire lake and the hotel’s magnificent wedding, tropical and rose gardens. The Botanical Gardens of Hotel Atitlán are a true garden lover’s paradise. Bird-watching is a popular pastime within its botanical gardens. Enjoy a cocktail or a refreshing tea from the selection of tea infusions by the fire in the hotel’s bar, and dine in an elegant setting where you will savor regional and international cuisine. You can’t miss this beautiful Hotel!!! ... more   less 
Number of rooms
60

See which rooms travelers prefer