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Hotel Atitlan

Certificate of Excellence
Finca San Buenaventura, Panajachel | Solola Lago de Atitlan, Panajachel 07010, Guatemala
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1 room 1 guest
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463 Reviews from our TripAdvisor Community

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Traveler rating
    247
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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  • All months
    (463)
  • Mar-May only
    (143)
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    (107)
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    (68)
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MARGATE
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

An amazing, artsy hotel with surprises at every corner and turn.Decor is awesome and reflective of the history and culture of the Mayan people.Views from our room was magnificent.Food needs improvement.Would return in a heartbeat

Was this review helpful? Yes
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you my dear for your time to write about your stay with us. We are glad to hear that your stay was gorgeous, and thank you for sharing your impressions and good stay with us. Please, if you come back, think about us, will be a pleasure serving you again. Best regards, More 

Washington DC, District of Columbia
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the hotel for a stay at Lake Atitlan. The hotel is amazing. The furnishings inside and outside of the rooms have all been selected by the owners with exceptional care. The restaurant and bar are great. The grounds are simply stunning. The pool overlooks the lake and the landscaping is incredible. Flowers of every kind and not a... More 

Was this review helpful? Yes
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you my dear for your time to write about your stay with us. We are glad to hear that your stay was gorgeous, and thank you for sharing with us your impressions and good stay. Please, if you come back, think about us, will be a pleasure serving you again. Best regards, More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My feelings on this hotel are very mixed. Overall, I liked it. The grounds are absolute paradise. The pool deck and gardens overlooking the lake and mountains are my new happy place. Truly spectacular and second to none. The rooms.... meh. Our room had a lot of rustic charm and a comfortable bed. When I walked in, I was excited... More 

Was this review helpful? Yes
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you very much for your time to write about us. Please receive our apologizes for the bad experience with your room at nights. We have a pest control program and we will take care to inform to the provider about this, and get a better control. We appreciate so much your comments, this makes us better. Best regards, More 

Miami, Fl
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed July 23, 2015

Enjoyed the hotel greatly, the food was OK. The hotel itself is memorable, really special gardens, birds, parrots, macaws, ducks in the exterior. The interior is beautiful, art and kitsch in the hallways, traditional decoration. Bar and outside deck restaurant has an amazing view of the Lake and the volcanoes. The pool and jacuzzi are nice with the same slightly... More 

Was this review helpful? Yes 1
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you so much for your comments, we appreciate you time to write about us. Concerning the WiFi, certainly we had inconvenient about that, but now, we contract a new company and the service now is completely fixed and accessible. Thank you for your comments, this make us better. Best regards, More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015

This hotel is so lovely, it takes your breath away. I think from now on, if I am asked to visualize a peaceful and beautiful location, I will find myself mentally back on the restaurant terrace of this hotel. The view down across the lovely pool, the terraced lawn, and sweeping out onto this glorious lake is a balm to... More 

Was this review helpful? Yes 1
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you very much for your comments, we appreciate you time to write about us. We are happy, hearing that your stay was completely gorgeous. we will work hard to keep giving to our clients the best of us and the beauty of the Lake Atitlan. best regards, More 

2 reviews
5 of 5 stars Reviewed July 6, 2015

We spent three days at the hotel with our family (we wish we could've stayed longer), It's awesome!!, from the views to the rooms, the service and the food, everything was amazing! my four year old was thrilled to see the birds and the gardens they have them everywhere, the pool is heated so even if its a little chilli... More 

Was this review helpful? Yes
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you very much for your comments about your recently stay with us. We are happy, hearing that your stay was gorgeous for you and your family. Will be a pleasure serving you again. best regards, More 

Seattle
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 30, 2015

Stayed here while on a Caravan tour. What a lovely garden and pool. Otherworldly views of the lake and the volcanoes from my clean and comfortable room. The restaurant food is very fresh and well-prepared. The staff is super friendly and helpful.

Was this review helpful? Yes 1
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

We appreciate so much your time you used to write about us. Thank you very much. We are happy, hearing about your stay with us, we are going to take care of your comments about our menus. Thank you for your comments, thank you for your visit. best regards, More 

Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2015

We first spotted Lake Atitlan sparkling in the afternoon sun from the high road above the lake. We came from the north from Chichicastinego, perched high in the mountains. In a former life, this hotel was an expansive coffee plantation. Now it serves as a spectacular destination for weddings or a restful vacation spot with family and friends. Surrounded by... More 

Was this review helpful? Yes 1
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

We appreciate so much your time you used to write about us. Thank you very much. We are happy, hearing about your stay with us, we are going to take care of your comments about our menus. Thank you for your comments, thank you for your visit. best regards, More 

Belfast, United Kingdom
Level Contributor
95 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed June 17, 2015

What a spectacularly beautiful place! My husband and I stayed here for two nights in April as part of an independent Guatemala tour. We couldn’t believe it when we were upgraded to a top-floor suite which had a huge balcony, living area and amazing views over the lake and volcanoes (although we only got a brief glimpse on our last... More 

Was this review helpful? Yes 1
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Dear; We appreciate so much your time you used to write about us. Thank you very much. We are happy, hearing about your stay with us, that was completely gorgeous. Thank you for your comments, thank you for your visit. best regards, More 

Duxbury, Massachusetts, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2015

This was such a grand place. It was so beautiful and comfortable. The gardens and view of the Volcano were stellar. The service was great, the bar is comfy and the food is good in the dining room. Breakfast was awesome. The room was decorated nice and very comfortable. I will go back again.

Was this review helpful? Yes 1
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you for your comments. Every day we work hard to bring to our clients the best of us, and this comment, make us keep working hard to offer to our clients the best of Atitlan and Guatemala. Thank you to take your time to write about us. best regards, More 

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