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Hotel Regis Panajachel

Certificate of Excellence
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Calle Santander, 3a. Avenida 3-47 Zona 2, Panajachel, Guatemala
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Hotel Regis Panajachel
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Hotel Regis Panajachel
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panajachel, Guatemala
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Regis is one of the oldest hotels in Panajachel. It does show its age a little bit, but has a ton of charm. It is well located on Santander Street. The grounds are very pretty. It has a thermal spring fed hot tub, which is very cool. The rooms are large, as well as the bathrooms. The staff is... More 

Was this review helpful? Yes
AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review

Dear GregP Jen Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Regards Ana María More 

Greenback, Tennessee
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I have spent time in "Pana" and were fortunate to use the Hot Springs at the "Regis" were we found the staff quite accommodating. The Hotel is smack in the middle of the main street and it is very quiet but yet very assessable to every thing .

Was this review helpful? Yes
AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review

Dear Thank you for sharing your experience during your stay at Regis Hotel & Spa. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your comment on Tripadvisor! Regards Ana María More 

Guatemala City, Guatemala
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I always stay here at Hotel Regis for business and personal visits to Panajachel. I love the location. Close to all the restaurants and only a couple of blocks to the lakeshore. Hotel staff are really friendly. Rooms are comfortable. prices are mid range.

Was this review helpful? Yes
AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review
Google Translation

Estimado Juan A Fue un placer servirle y formar parte de su experiencia del maravilloso Lago de Atitlán. Queremos expresar,... More 

Guatemala
Level Contributor
3 reviews
5 of 5 stars Reviewed June 17, 2015

Lovely hotel with all the rooms spread out one one level throughout a well groomed garden. Rooms are spacious and clean. Friendly staff too. There are two hotubs at the back filled with natural hotspring water. Economical too

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AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review
Google Translation

Estimado Fred S Fue un placer servirle en Regis Hotel & Spa y formar parte de su experiencia del Lago... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 10, 2015

The room was clean, and the gardens were nice. A bit noisy the night we stayed there was some sort of party going on right outside of our window. And the staff and the reception desk was a bit rude on more than one occasion. Everyone else including the groundskeepers were very friendly and accommodating. For the price i would... More 

Was this review helpful? Yes 1
AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review
Google Translation

Estimado Eznho Fue un placer servirle en Regis Hotel & Spa y formar parte de su experiencia del maravilloso Lago... More 

Guatemala
Level Contributor
6 reviews
5 of 5 stars Reviewed June 8, 2015

Quiet, clean, nice employees and large, comfortable rooms. I was happy the location was right on the main street. We enjoyed the hot spring tubs as well. My wife even had the chance to have a massage right there in the lovely garden.

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AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review
Google Translation

Estimado Claudio B Fue un placer servirle en Regis Hotel & Spa y formar parte de su experiencia del maravilloso... More 

Huntsville, Alabama
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

The hotel is set back off the main street by the right amount so you can enjoy a reprieve from the fast pace of the street. The rooms are large and clean. My wife and I slept great. The food at the hotel was good. The gardens were very well attended. You must enjoy the hot tub, fabulous relaxation. The... More 

Was this review helpful? Yes
AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review

Dear Mc TomCat Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration for improvement Wifi in rooms. We are pleased that you enjoyed the Thermal Warter Springs. I do hope that... More 

Guatemala
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

Nice and secluded yet just a few steps from the main street in Panajachel. Reasonable prices, so}pacious and comfortable rooms. Free WIFI too. Staff are really hospitable. We enjoyesd the hot tubs too.

Was this review helpful? Yes
AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review
Google Translation

Estimado Estuardo Fue un placer servirle en Regis Hotel & Spa y formar parte de su experiencia del Lago de... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

I chose this place because of the price and the good reviews I found on Expedia and Trip Advisor. It's not your Ritz but it's a little nice cozy place in Pana. It's surrounded by all the street vendors on the main street of Santander but it is in its own secluded area. It kind of reminds me of its... More 

Was this review helpful? Yes
AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review

Dear Paul R Thank you for sharing your experience during your stay at Regis Hotel & Spa. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your comment on Tripadvisor! Regards Ana María More 

Guatemala
Level Contributor
6 reviews
5 of 5 stars Reviewed May 20, 2015

Unlike large apartment style hotels, Hotel Regis had large rooms arranged in a garden setting. The staff are super friendly and helpful. We enjoyed strolling Panajachel hust doorsteps from our hotel and in the evening we enjoyed their hot tubs. Very reasonable prices too.

Was this review helpful? Yes
AnaMariaH561, Gerente at Hotel Regis Panajachel, responded to this review

Dear Tony R Thank you for sharing your experience during your stay at Regis Hotel & Spa. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your comment on Tripadvisor! Regards Ana María More 

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