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Mercure Casa Veranda Guatemala

Certificate of Excellence
3.5 of 5
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12 Calle 1, 24 zona 10, Guatemala City 01010, Guatemala
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Mercure Casa Veranda Guatemala
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Ranked #10 of 48 Hotels in Guatemala City
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Hugues S
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
185 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed yesterday NEW

As a quiet big traveler I would have expect more from the room I booked. The advertising said wonderful view of the city…I was on the 3 floor with no view of the city, instead a view of a big construction ahead of the hotel. The restaurant was fine for the lunch, but the breakfast was just ok. The bathroom... More 

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Guatemala
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31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Is one of the best hotel in GUA, isn't so big, but you need of what you want. The only thing that I really missed is the pool, so I love to swim but this hotel doesn't has it. But the restaurant, the atmosphere, the parking lot, the service, the internet, and the room was splendid. If you really want... More 

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Panama Cit,y, Panama
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54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 21, 2015

Living to the motto of and authentic hotel experience they offer very spacious junior suites with soundproof windows that really allow for uninterrupted rest even in the middle of a traffic heavy Zona 10. Complimentary breakfasts very balanced and go beyond the continental style serving egg omelettes and hand made tortillas. All in all a wise choice if you are... More 

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Surabaya, Indonesia
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162 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed June 12, 2015

Stayed here 2 nights for business Hotel is located in Zone 10, which is very convenient location. Walking distance to Restaurant, Fast Food, Hard Rock Cafe, and 6 blocks away from Oakland mall. Upgraded into Privilege room. The only funny thing, this hotel gave complimentary coffee, but you have to pay for the sugar, cream etc for USD. 5 So... More 

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Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 6, 2015

I have stayed often in this hotel. The people are very nice and the rooms are excellent. The organization could be little better. I asked them several times to replace clock as was broken. In the end they never replaced. Checking out is time consuming. These are of course minor issues as the rest is Perfect

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 16, 2015

I have a 9 day stay. The rooms are updated and very big. Very friendly staff. Great internet connection and buffet breakfast. Near good restaurants. Food in hotel is good too. Good shopping near by.Highly recommend

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

I have stayed in this hotel many times, excellent service, very nice location. One weekend my mother and aunt came to visit me, when they arrived, I was still in the field and the hotel placed them in a very confy room while they waited for me!! Loved them since them

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Tazewell, Tennessee
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12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 11, 2015

I absolutely adore the rooms are this hotel. The suite style with hardwood flooring is beautiful. Great views from the balconies as well. It is in a great location, close to many great restaurants. I've stayed here many times for business travel and highly recommend it.

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Michigan
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 1, 2015

We stayed at the Mercure 3 nights in March, had a fine stay, with no problems. Everyone was very friendly and helpful. The room was extremely nice, well appointed and comfortable. It had a full kitchen, which was more than we needed, but ice to have it available. The only down side, is as often the case, anything taken to... More 

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