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Mercure Casa Veranda Guatemala

Certificate of Excellence
3.5 of 5
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12 Calle 1, 24 zona 10, Guatemala City 01010, Guatemala
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1 room 1 guest
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Mercure Casa Veranda Guatemala
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We used this hotel as our home base during our 12 days in Guatemala, checking in & out for three separate stays & rooms, and we were extremely pleased with our time at Mercure. The best part of this hotel is that the rooms are much more spacious than we were expecting - we requested a room with 2 queen... More 

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Sandton, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my first stay at the Mercure in Guatemala City and I am pretty impressed. I had the master suite with 2 queen-size beds and a sofa and was alone. The suite was impeccable and huge; a sitting area with 2 large couches, a desk and a kitchen with a full sized fridge. The bedroom area was very comfortable... More 

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Miami, Florida
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly staff looking to help always. My room was not ready and I received an upgrade for being an Accor gold member. Spacious rooms, nice restaurant and great service in the breakfast time. Julio and Fernando great members of the Staff. Location is good in an area where you can find a lot of restaurants for a great dinning experience.... More 

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San Jose, California
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had an suite on the privileged floor (11th) which was extremely spacious with kitchen and refrigerator, but stocked with zero pans, plates, glassware or utensils. The bed was one of the best I ever had. The hotel is located in Zona 10, also referred to as Zona Viva, with many restaurants and Plaza Fontabella shopping center a few blocks... More 

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Level Contributor
199 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a quiet big traveler I would have expect more from the room I booked. The advertising said wonderful view of the city…I was on the 3 floor with no view of the city, instead a view of a big construction ahead of the hotel. The restaurant was fine for the lunch, but the breakfast was just ok. The bathroom... More 

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Guatemala
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 18, 2015

Is one of the best hotel in GUA, isn't so big, but you need of what you want. The only thing that I really missed is the pool, so I love to swim but this hotel doesn't has it. But the restaurant, the atmosphere, the parking lot, the service, the internet, and the room was splendid. If you really want... More 

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Panama Cit,y, Panama
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 21, 2015

Living to the motto of and authentic hotel experience they offer very spacious junior suites with soundproof windows that really allow for uninterrupted rest even in the middle of a traffic heavy Zona 10. Complimentary breakfasts very balanced and go beyond the continental style serving egg omelettes and hand made tortillas. All in all a wise choice if you are... More 

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Surabaya, Indonesia
Level Contributor
165 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed June 12, 2015

Stayed here 2 nights for business Hotel is located in Zone 10, which is very convenient location. Walking distance to Restaurant, Fast Food, Hard Rock Cafe, and 6 blocks away from Oakland mall. Upgraded into Privilege room. The only funny thing, this hotel gave complimentary coffee, but you have to pay for the sugar, cream etc for USD. 5 So... More 

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Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 6, 2015

I have stayed often in this hotel. The people are very nice and the rooms are excellent. The organization could be little better. I asked them several times to replace clock as was broken. In the end they never replaced. Checking out is time consuming. These are of course minor issues as the rest is Perfect

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 16, 2015

I have a 9 day stay. The rooms are updated and very big. Very friendly staff. Great internet connection and buffet breakfast. Near good restaurants. Food in hotel is good too. Good shopping near by.Highly recommend

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