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Mercure Casa Veranda Guatemala

Certificate of Excellence
12 Calle 1, 24 zona 10, Guatemala City 01010, Guatemala
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Mercure Casa Veranda Guatemala
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176 Reviews from our TripAdvisor Community

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london
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel just one night to catch a very early flight. The first room we were shown was on the 12th floor where there's a constant and loud humming noise from the hotel turbine. When I complained and asked to be changed I was told "guests always complain about the noise on this floor". Given that they... More 

Helpful?
Thank TrotamundoLondon
Sacramento, California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in the Mercure for one day to catch a flight to Roatan. The property is very nice and clean. The staff are attentive with needs and questions - even called to check on restaurants. Bed is comfortable and the king suite room is good size.

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1 Thank WSChinita
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

With my best friend stayed for two nights....everything was perfect. The room was very big, balcony, bath best, kitchen. Very clean!!! Area was perfect and safe, very close to shopping mall, restaurants and everything what you need. Recommend for your stay in Guatemala city! Staff speak english and help for everything, like tour guide and so so.

Helpful?
Thank PeterBakal
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 12, 2015 via mobile

I have stayed in the Mercure Casa Veranda quite a few times now. The staff are friendly and helpful. Wifi is good and consistent throughout the hotel. The hotel is well located in the city and close to malls, restaurants etc. the rooms are spacious and the beds are clean and comfortable. The hotel is air conditioned throughout. It is... More 

Helpful?
Thank Armand0101
Dhaka Division, Bangladesh
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 25, 2015

location is well. zona 10 main tourist place in Guatemala city. this hotel is 4 star. but they need to improve their room as a 4 star quality. food choice not much., room view very good. but no have free coffe or tea maker. overall not bad. but not value for money.

Helpful?
Thank Mehedi44
Singapore
Level Contributor
69 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 11, 2015

I have stayed at Mercure Casa Veranda in the past and remembered it to be a good hotel. The location is good in Zona 10 with many bars and restaurants in the same vicinity. The hotel has become a bit old. The major let down for me was the smell in my room, which was mainly coming from the bathroom... More 

Helpful?
Thank ThePassenger26
Oceanway, Florida, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2015

I stayed in a few different rooms as I was traveling back and forth from Guat City to San Rafael. I stayed in there Junior suite and also the Privileged Suite. Not much of a difference between the 2 except with the Privilege suite you get a home theater surround sound, a balcony with views of the Mountains/Volcanoes (11th Floor)... More 

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Thank Ryan P
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 29, 2015

We used this hotel as our home base during our 12 days in Guatemala, checking in & out for three separate stays & rooms, and we were extremely pleased with our time at Mercure. The best part of this hotel is that the rooms are much more spacious than we were expecting - we requested a room with 2 queen... More 

Helpful?
Thank CompassionFam
Sandton, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 28, 2015

This was my first stay at the Mercure in Guatemala City and I am pretty impressed. I had the master suite with 2 queen-size beds and a sofa and was alone. The suite was impeccable and huge; a sitting area with 2 large couches, a desk and a kitchen with a full sized fridge. The bedroom area was very comfortable... More 

Helpful?
Thank GTExplorer
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