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Hostal Los Volcanes

16 calle 8-00, Zona 13 Aurora 1, Guatemala City 01013, Guatemala
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Hostal Los Volcanes
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A recent review
3 of 5 stars reviewed 3 weeks ago
dbelk-texas Austin, Texas
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59 Reviews from our TripAdvisor Community

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    31
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

I exchanged emails with Hostal Los Volcanes to reserve a room and also reserve an early shuttle to take me from Guatemala City to Panajachel. In our email exchange they said they would make the reservation. I asked them if they needed me to pay in advance to make sure the reservation was guaranteed. They responded that there was no... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This place is nice and clean. They have great customer service and its conveniently located near the airport. Couldnt have asked for a better experience. If you want relax after a Long day visit Hostal Los Volcanes..

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Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015

If you are going to Guatemala City and looking to expend more money in having fun outside your hotel while having a nice, clean with an outstanding customer service place to stay, here is where you want to be. I stayed here and enjoy one of the cleanest, and enjoyable customer service for the budget, personal were very helpful in... More 

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New Haven, Connecticut
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 13, 2015

in a very safe location, the outside veranda is good looking and the rooms are clean, although the place is nothing like a regular hostel or hotel. It's more of an old house converted to a hostel. The guy who picked us up was the receptionist too and dealt with us for everything. There is no food u can get... More 

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San Ignacio, Belize
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 29, 2014

Frankly I was going to giv the place a 2 or 3 star review for the accommodation itself, but I can hear through the walls and a woman traveler just came in and the front desk guy just offered her a room for less than he charged me, after I asked for the cheapest room on arrival. I would give... More 

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gabyostrich, Gerente at Hostal Los Volcanes, responded to this review
Google Translation

Gracias por tu visita a Hostal Los Volcanes. Te comento que para nuestros huéspedes frecuentes o bien si tu estadía... More 

Hollywood, Florida
1 review
1 of 5 stars Reviewed November 9, 2014

I have stayed in many hostels, particularly in Latin America, and this is comfortably the worst. The room was cold, the shower was clogged, the internet was patchy, and the kitchen was a mess. Yes, it is right by the airport, but it is not within walking distance of the city's attractions or any decent restaurants. What perhaps annoyed me... More 

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gabyostrich, Gerente at Hostal Los Volcanes, responded to this review
Google Translation

Gracias por tu estadía en Hostal Los Volcanes, te comento que nuestro Hostal lleva 10 años de prestar el mejor... More 

California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 30, 2014

I only stayed one night, but the people at Hostal Los Volcanes were wonderful. The room was spacious with good wifi. Really liked the atmosphere. The location is next to airport so I could fly out the next day. Door to Door service to the airport. Would recommend to everyone and I travel all the time.

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Visalia,Ca
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed March 18, 2014

A safe place to stay, near the airport, and they will pick you up from the airport, or deliver you to the airport, no charge, any time you need. Very basic accommodations, but also very inexpensive. Only real drawback is that there are a limited number of bathrooms (only 2 downstairs)

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Bemidji, Minnesota
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 6, 2014 via mobile

This hostel does have merit, its in a very secure close gated community with 11 foot walls with double spirals of barbed wire, armed guards and 24 hours supervision. The wifi is fast and reaches every room.. The cons: the beds are very uncomfortable, you can feel every spring. The only other con is their "breakfast, corn flakes, toast, and... More 

Was this review helpful? Yes 1
New York City, New York
1 review
2 of 5 stars Reviewed February 3, 2014

Very cheap place all around. Friendly staff but bad location, crappy rooms, surrounded by high fence and razor wire. If this is a 'getaway' as one commentor stated, you have incredibly low expectations. Would not recommend

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