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All 47 Guatemala City hotels

Pan American Hotel

2.0 of 5 Hotel   |   9A Calle 5-63 | Zona 1, Guatemala City, Guatemala
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Ranked #24 of 47 hotels in Guatemala City
A recent review
4 of 5 stars reviewed 1 week ago
K_Mennem Corpus Christi, Texas
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50 people have reviewed this hotel

Traveler rating
    4
    23
    15
    6
    2
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6
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Corpus Christi, Texas
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I think a lot of people are hesitant because it is in what many consider a dangerous location. No there are not a ton of tourists staying here, but it is in the centro and historic zone. There is a lot to do and see around the hotel, just get back in before midnight and you will be ok. If... More

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 7, 2014

While traveling with grand circle travel, we were taken to this hotel on 5/4/14 departing the next afternoon. Was told my our travel guide not to go out after dark..it wasn't safe. My room 201, looked out onto a broken down building. Blankets were frayed and questionable of cleanliness. Grand circle travel made a Hugh mistake in placing a group... More

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fort worth
Top Contributor
71 reviews 71 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed April 5, 2014

Flew in from San Jose Costa Rica in March and selected this hotel based on it's past history. I had prepaid at the hotel web-site a cab to pick me up for $20.00 (US). Landed and no cab. An hour went by before the cab finally came. Livid? Yes. But... The explanation that I got was that the hotel had... More

Was this review helpful? Yes 1
Portland, OR
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 2, 2014

The Hotel Pan American is a clean, bright hotel in the heart of the historic district of Guatemala City. My room was a good value. Small, but comfortable, as was the bed. The bathroom was clean and stocked with good soap and shampoo. The bathroom had a vent window that opened to the lobby. No one could see you but,... More

Was this review helpful? Yes 4
Silvia C, Gerente at Pan American Hotel, responded to this review

Dear Mr. Steven I would like to thank you for your opinion about us. Your comments are very important because they encourage us to improve our service. Hoping to see you soon, More

Manhattan, KS
Top Contributor
105 reviews 105 reviews
65 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed March 24, 2014

The hotel needs serious renovation. The rooms are ancient, the beds and bedding are definitely decades old. We found the beds rather comfortable. There is no decor in the rooms. The elevator doesn't work. We were not given the TV remote and had to look for filtered water (it is located in the hallway, but nobody told us about it).... More

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Pirkkala, Finland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 10, 2014

We, a family of four, stayed here for one night. The hotel was very clean and the room was nice. The noise of the other guests spending time in the lobby downstairs was pretty loud but it didn't disturb us as we were really tired. Nice place, thank you for the stay!

Was this review helpful? Yes 1
Silvia C, Gerente at Pan American Hotel, responded to this review

Dear Mr Jari I would like to thank you for your opinion about us. Your comments are very important because they encourage us to improve our service. Hoping to see you soon, More

Nowra, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 25, 2014

After a great stay in Antigua, we decided to spend one night in Guatemala City close to the airport because we had to be at the airport at 5am the next day. Reading the info on tripadvisor, we booked (through hotelclub) largely because of price and the advertised 24 hour airport shuttle. On arriving late in the afternoon we were... More

Was this review helpful? Yes 2
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2014

The service was very good, the hotel is very well situated (in the center, right in the middle of a spot of restaurant and main street). The room itself is OK for one night of two, nothing exceptional tough. Hot water, clean room, good bed for 60$/night.

Was this review helpful? Yes 2
Washington, DC
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 30, 2013

The Pan American compares well to other tourist hotels where I have stayed in Central American capitals, but I was here on business. For me, the lack of in-room wifi and business services was a slight annoyance, but on the plus side, the staff was extremely gracious. They went out of their way to make my stay as wonderful as... More

Was this review helpful? Yes 5
Silvia C, General Manager at Pan American Hotel, responded to this review
Google Translation

Buen día: Reciba un cordial saludo de Hotel Pan American en el Centro Histórico de Guatemala. Nos alegra mucho el... More

Tralee, Ireland
Top Contributor
275 reviews 275 reviews
59 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed August 18, 2013 via mobile

Stayed here a few years ago Well located in old town Old rooms with not much mod cons but functional Fairly cheap Not much to do in Guatemala City itself Also stayed in newer embassy area Stay for a couple of days then maybe head to Antigua

Was this review helpful? Yes 2
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Additional Information about Pan American Hotel

Address: 9A Calle 5-63 | Zona 1, Guatemala City, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pan American Hotel 2*
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Also Known As:
Pan American Hotel Guatemala/Guatemala City

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
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55

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  • At what time does the pool open each day?

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