We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pan American Hotel

2.0 of 5 9A Calle 5-63 | Zona 1, Guatemala City, Guatemala
Hotel website
Click for phone number
Offers & Announcements
10% off in your dinner
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Pan American Hotel
Professional photos View all
Browse nearby
Pan American Hotel
Write a Review

50 reviews from our community

Traveler rating
    4
    23
    15
    6
    2
See reviews for
6
13
8
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (20)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (12)
All months
Corpus Christi, Texas
Top Contributor
53 reviews 53 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 26, 2014

I think a lot of people are hesitant because it is in what many consider a dangerous location. No there are not a ton of tourists staying here, but it is in the centro and historic zone. There is a lot to do and see around the hotel, just get back in before midnight and you will be ok. If... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 7, 2014

While traveling with grand circle travel, we were taken to this hotel on 5/4/14 departing the next afternoon. Was told my our travel guide not to go out after dark..it wasn't safe. My room 201, looked out onto a broken down building. Blankets were frayed and questionable of cleanliness. Grand circle travel made a Hugh mistake in placing a group... More

Was this review helpful? Yes 1
fort worth
Top Contributor
72 reviews 72 reviews
28 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed April 5, 2014

Flew in from San Jose Costa Rica in March and selected this hotel based on it's past history. I had prepaid at the hotel web-site a cab to pick me up for $20.00 (US). Landed and no cab. An hour went by before the cab finally came. Livid? Yes. But... The explanation that I got was that the hotel had... More

Was this review helpful? Yes 3
Portland, OR
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 2, 2014

The Hotel Pan American is a clean, bright hotel in the heart of the historic district of Guatemala City. My room was a good value. Small, but comfortable, as was the bed. The bathroom was clean and stocked with good soap and shampoo. The bathroom had a vent window that opened to the lobby. No one could see you but,... More

Was this review helpful? Yes 5
Silvia C, Gerente at Pan American Hotel, responded to this review

Dear Mr. Steven I would like to thank you for your opinion about us. Your comments are very important because they encourage us to improve our service. Hoping to see you soon, More

Manhattan, KS
Top Contributor
108 reviews 108 reviews
66 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed March 24, 2014

The hotel needs serious renovation. The rooms are ancient, the beds and bedding are definitely decades old. We found the beds rather comfortable. There is no decor in the rooms. The elevator doesn't work. We were not given the TV remote and had to look for filtered water (it is located in the hallway, but nobody told us about it).... More

Was this review helpful? Yes
Pirkkala, Finland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 10, 2014

We, a family of four, stayed here for one night. The hotel was very clean and the room was nice. The noise of the other guests spending time in the lobby downstairs was pretty loud but it didn't disturb us as we were really tired. Nice place, thank you for the stay!

Was this review helpful? Yes 2
Silvia C, Gerente at Pan American Hotel, responded to this review

Dear Mr Jari I would like to thank you for your opinion about us. Your comments are very important because they encourage us to improve our service. Hoping to see you soon, More

Nowra, Australia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 25, 2014

After a great stay in Antigua, we decided to spend one night in Guatemala City close to the airport because we had to be at the airport at 5am the next day. Reading the info on tripadvisor, we booked (through hotelclub) largely because of price and the advertised 24 hour airport shuttle. On arriving late in the afternoon we were... More

Was this review helpful? Yes 3
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2014

The service was very good, the hotel is very well situated (in the center, right in the middle of a spot of restaurant and main street). The room itself is OK for one night of two, nothing exceptional tough. Hot water, clean room, good bed for 60$/night.

Was this review helpful? Yes 3
Washington, DC
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 30, 2013

The Pan American compares well to other tourist hotels where I have stayed in Central American capitals, but I was here on business. For me, the lack of in-room wifi and business services was a slight annoyance, but on the plus side, the staff was extremely gracious. They went out of their way to make my stay as wonderful as... More

Was this review helpful? Yes 6
Silvia C, General Manager at Pan American Hotel, responded to this review
Google Translation

Buen día: Reciba un cordial saludo de Hotel Pan American en el Centro Histórico de Guatemala. Nos alegra mucho el... More

Tralee, Ireland
Top Contributor
278 reviews 278 reviews
62 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed August 18, 2013 via mobile

Stayed here a few years ago Well located in old town Old rooms with not much mod cons but functional Fairly cheap Not much to do in Guatemala City itself Also stayed in newer embassy area Stay for a couple of days then maybe head to Antigua

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Pan American Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pan American Hotel

Address: 9A Calle 5-63 | Zona 1, Guatemala City, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pan American Hotel 2*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Expedia, Travelocity, Cheap Tickets, Hotels.com, Odigeo and Tingo so you can book your Pan American Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan American Hotel Guatemala/Guatemala City

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
Room/suite (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (8)
Viewed
View from room (1)
Viewed
Room/suite (4)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay