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All 47 Guatemala City hotels

Hotel San Carlos

Av. La Reforma 7-89, Zona 10, Guatemala City 01010, Guatemala
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Ranked #16 of 47 Hotels in Guatemala City
A recent review
5 of 5 stars reviewed 1 week ago
Rapimovil
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40 reviews from our community

Traveler rating
    16
    17
    1
    2
    4
See reviews for
11
3
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

beautiful rooms and spectacular service. The linens were like a 5 star chain hotel. Free Wifi which is pretty good must hotels charge for wifi. During Christmas season was well decorated besides they gave me free native food "Tamalitos"

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San C, General Manager at Hotel San Carlos, responded to this review

Thanks for your review. It is nice to read at this times excellent reviews about our rooms. We spent many months analyzing and testing different providers for our beds. This tell me the hard work we put on it. I will tell our team your review. Hope to see you soon at Hotel San Carlos. Remember you have a house... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After a long day of work nothing like coming back to the peacful room of this great hotel, its a very nice, cozy an quiet hotel to be at...also with a very convenient restaurant and a great bar. The treatment from the personnel makes u fee like u are at home.

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San C, General Manager at Hotel San Carlos, responded to this review

Thanks for your review. It is nice to hear you had a great time here at Hotel San Carlos. We hope to see you soon. More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for almost two weeks over the 2014 holidays. The hotel is charming, quiet and the staff is extremely friendly and accommodating! We came and went at all hours since we were celebrating the holidays and touring. Even when we we returned at 2:00am and/or were picked up at 5:15am, the staff was cheerful and helpful.... More 

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San C, Manager at Hotel San Carlos, responded to this review

It is great to know that you had a good experience with us. Hope to see you soon, and remember here is a hotel like home in Guatemala at Hotel San Carlos for you. More 

Mexico City, Mexico
1 review
4 of 5 stars Reviewed November 11, 2014

I frequently travel to Guatemala for work and always book a room in Hotel San Carlos when staying in Guatemala City. The hotel is well situated with several good restaurants within a few minutes’ walk. Besides that it only takes you about 15 minutes to get from the hotel to the airport. The hotel staff is very friendly and cooperative.... More 

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San C, Director de Recepción at Hotel San Carlos, responded to this review

Mr. Visser, Thank you very much for your comments. We hope to see you soon. Regards More 

Rio del Mar, California
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2014

Three nights stay. Two nights at start of trip, one at the end. Shared a two bedroom, two bath suite w/our daughter/husband. Room service for delicious dinner. Breakfast and airport pick up and drop off free. Happy hour drinks gratis enjoyed around the pool.

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San C, Front Office Manager at Hotel San Carlos, responded to this review

Mrs. Junglenurse, Thank your very much for your comments. We appreciate it. We are glad to hear your stays with us was wonderful. We hope to see you again in your next visit to Guatemala. Regards More 

South Orange, NJ
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 17, 2014

We were in Hotel San Carlos 7/25 - 7/28/14 and there is nothing they could have possibly done to make the stay better. From initial online reservations, to check in, to various meals - mostly breakfasts but one dinner as well - to our odd requests (water, meeting spaces, etc.) we felt the staff was always there for us -... More 

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San C, Front Office Manager at Hotel San Carlos, responded to this review

Dear Mrs. UmaOwner, Thank you very much for your comments. We are glad to hear that your stay in our property was wonderful. We hope your visit again in your next trip. Regards More 

Greenfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014

We reserved a room and received a confirmation for a room in the hotel. When we arrived, they said that we reserved "too late" (a week prior) and therefore they would not honor our reservation and they put us in an awful apartment building two blocks away with no amenities. This was not an error on their part, this is... More 

Was this review helpful? Yes 1
Greenfield, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

Had a reservation but they had no room! Made us walk 2 blocks to an drab 2nd story apartment on probably not so safe streets with our luggage and 2 small kids. The place looked great and we did have a nice meal that was reasonably priced. We paid a premium to be in the hotel on our last day... More 

Was this review helpful? Yes 1
central Wisconsin, USA
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2014

I have stayed at this hotel for three nights on a business trip in 2013, plus some other one night stays. Location was an important reason, but the hotel is very comfortable for me, and I enjoy their restaurant , small bar and lobby seating areas. However, here's a tip if you have been in Antigua for a while and... More 

Was this review helpful? Yes 3
Nelson, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2013 via mobile

I highly recommend this elegant hotel. When our airport pickup fell through, the day manager offered us free drinks and upgraded us to a lovely suite which we were able to occupy at 9:00 am, we'll before check in time. The staff in general were very friendly and accommodating and our stay very comfortable.

Was this review helpful? Yes 1
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Additional Information about Hotel San Carlos

Address: Av. La Reforma 7-89, Zona 10, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Number of rooms: 23
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Also Known As:
San Carlos Hotel
Hotel San Carlos Guatemala/Guatemala City

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