We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Guatemala City hotels

Hotel San Carlos

Av. La Reforma 7-89, Zona 10, Guatemala City 01010, Guatemala
Hotel amenities
Hotel San Carlos
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Hotel San Carlos to your Saves list
Ranked #23 of 47 Hotels in Guatemala City
A recent review
4 of 5 stars Reviewed November 11, 2014
Stephan_visser Mexico City, Mexico
Write a Review

34 reviews from our community

Traveler rating
    11
    16
    1
    2
    4
See reviews for
10
3
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (4)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (5)
All months
Mexico City, Mexico
1 review
4 of 5 stars Reviewed November 11, 2014

I frequently travel to Guatemala for work and always book a room in Hotel San Carlos when staying in Guatemala City. The hotel is well situated with several good restaurants within a few minutes’ walk. Besides that it only takes you about 15 minutes to get from the hotel to the airport. The hotel staff is very friendly and cooperative.... More 

Was this review helpful? Yes
San C, Director de Recepción at Hotel San Carlos, responded to this review

Mr. Visser, Thank you very much for your comments. We hope to see you soon. Regards More 

Rio del Mar, California
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2014

Three nights stay. Two nights at start of trip, one at the end. Shared a two bedroom, two bath suite w/our daughter/husband. Room service for delicious dinner. Breakfast and airport pick up and drop off free. Happy hour drinks gratis enjoyed around the pool.

Was this review helpful? Yes
San C, Front Office Manager at Hotel San Carlos, responded to this review

Mrs. Junglenurse, Thank your very much for your comments. We appreciate it. We are glad to hear your stays with us was wonderful. We hope to see you again in your next visit to Guatemala. Regards More 

South Orange, NJ
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 17, 2014

We were in Hotel San Carlos 7/25 - 7/28/14 and there is nothing they could have possibly done to make the stay better. From initial online reservations, to check in, to various meals - mostly breakfasts but one dinner as well - to our odd requests (water, meeting spaces, etc.) we felt the staff was always there for us -... More 

Was this review helpful? Yes
San C, Front Office Manager at Hotel San Carlos, responded to this review

Dear Mrs. UmaOwner, Thank you very much for your comments. We are glad to hear that your stay in our property was wonderful. We hope your visit again in your next trip. Regards More 

Greenfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014

We reserved a room and received a confirmation for a room in the hotel. When we arrived, they said that we reserved "too late" (a week prior) and therefore they would not honor our reservation and they put us in an awful apartment building two blocks away with no amenities. This was not an error on their part, this is... More 

Was this review helpful? Yes 1
Greenfield, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

Had a reservation but they had no room! Made us walk 2 blocks to an drab 2nd story apartment on probably not so safe streets with our luggage and 2 small kids. The place looked great and we did have a nice meal that was reasonably priced. We paid a premium to be in the hotel on our last day... More 

Was this review helpful? Yes 1
central Wisconsin, USA
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2014

I have stayed at this hotel for three nights on a business trip in 2013, plus some other one night stays. Location was an important reason, but the hotel is very comfortable for me, and I enjoy their restaurant , small bar and lobby seating areas. However, here's a tip if you have been in Antigua for a while and... More 

Was this review helpful? Yes 3
Nelson, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013 via mobile

I highly recommend this elegant hotel. When our airport pickup fell through, the day manager offered us free drinks and upgraded us to a lovely suite which we were able to occupy at 9:00 am, we'll before check in time. The staff in general were very friendly and accommodating and our stay very comfortable.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 17, 2013

We stayed two nights in the 2-bedroom apartment that faced the back of the building (read: it was more quiet). The apartment was clean and gorgeous, and a great value if you are two people (like two colleagues) who need a comfortable place to stay and a work space. Each room has its own bathroom (complete with zillions of towel... More 

Was this review helpful? Yes
Vienna, Austria
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 16, 2013

I came to Guatemala for business and was booked into this hotel by my local colleague. Initially my experience was fine. The rooms and the breakfast were nice. But one of the issues that I had initially was that some of the reception staff did not speak english. I was supposed to stay at the hotel for a total of... More 

Was this review helpful? Yes 2
Placencia, Belize
Top Contributor
61 reviews 61 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 31, 2013

We chose San Carlos because of its proximity to the Zona Viva (walking distance, but I would taxi at night). It appears charming from the outside, and inside it is decorated impeccably with antiques, cozy sitting areas, as well as a main bar, restaurant, pool, and front desk area that sells some drinks and toiletries. However, there were some basic... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel San Carlos? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel San Carlos

Address: Av. La Reforma 7-89, Zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Cheap Tickets, TripOnline SA, Despegar.com and Odigeo so you can book your Hotel San Carlos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
San Carlos Hotel
Hotel San Carlos Guatemala/Guatemala City

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (5)
Viewed
View from room (2)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay