We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Biltmore

3.0 of 5 15 Calle 0-31, Zona 10, Guatemala City 01010, Guatemala
Hotel website
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Biltmore
Professional photos View all
Browse nearby
Hotel Biltmore
Write a Review

95 reviews from our community

Traveler rating
    20
    40
    20
    10
    5
See reviews for
8
12
12
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (24)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (17)
All months
Washington DC, District of Columbia
Top Contributor
98 reviews 98 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hotel Biltmore not by choice but by specification. My last night in Guatemala, I told my travel agent to get a hotel near the airport (rather than leaving from Antigua), so they got me the hotel. It meets my specification; near the airport and in the safe area (that was what everyone at the hotel and... More 

Was this review helpful? Yes
North Vancouver, British Columbia, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 28, 2014

First time to Guatemala and stayed at a few different hotels, the Biltmore was about a 4 star rating; access to the pool via the Westin for a fee was a bonus, includes breakfast at the hotel which is always nice as well, quiet and clean

Was this review helpful? Yes 2
Princess Anne, Maryland
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 23, 2014

Using hotel for a work assignment a standard 4 star chain. Everything worked fine breakfast excellent, but don,t get there after 730' not much left! It's ok, if you are not looking for any culture, but I didn't,t pick it.

Was this review helpful? Yes 1
New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2014

We stayed here four years ago and were less than impressed. Fast forward, and we were in GC and stayed one night. The hotel has been totally updated. Rooms and showers are great and there is now a real breakfast bar.

Was this review helpful? Yes 1
Ximena R, Gerente at Hotel Biltmore, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We hope to see you soon in Hotel Biltmore. Very truly yours, More 

leicestershire
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 4, 2014

I visited this hotel in tragic circumstances, following the unexpected death of my daughter in Guatemala. I flew into the country and needed a small, central, discreet place where I could sort out funeral arrangements etc. This hotel was just what was needed. It was clean, quiet, well appointed, very reasonable, and the staff were excellent - very helpful, yet... More 

Was this review helpful? Yes 3
Ximena R, Gerente at Hotel Biltmore, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome to coordinador_mercadeo@caminoreal.com.gt. We hope to see you soon again in Hotel Biltmore. Regards, More 

Englewood, Florida
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 20, 2014

We arrived tired by 6-8 hour flight delay/cancellation. The hotel processed us quickly, we had menu limited meals at the adjacent/connected Starwood Westin (a mega hotel). The Biltmore is an economical 'business class' hotel that benefits from its cooperative ownership with the Westin and Raddison chains. It is clean, well managed, well kept (superior bathrooms), in the city's Zone 10... More 

Was this review helpful? Yes 1
Ximena R, Gerente at Hotel Biltmore, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We hope to see you soon again in Hotel Biltmore. Regards, More 

San Salvador, El Salvador
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

It is a very nice place to stay which is located in the famous ZONA 10 around famous hotels, restaurants, malls, etc. As a plus for a little amount of $ you have the benefit of using services of the Westin Camino Real Hotel such as swimming pool, spa, gym, among others.

Was this review helpful? Yes 2
Ximena R, Gerente at Hotel Biltmore, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Hotel Biltmore. Regards, More 

PTY
Top Contributor
87 reviews 87 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 20, 2014

The location of the hotel is good. Good restaurants and some shopping close by. Rooms are comfortable, Breakfast is OK, yet there are too many people and too little seats, and they need more staff on the breakfast service. they had bread, cheese, cereal, ham... the usual. It was clean, and service was excellent. Overall a good place to stay... More 

Was this review helpful? Yes 1
Ximena R, Gerente at Hotel Biltmore, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Hotel Biltmore. Regards, More 

Orange, California
Top Contributor
72 reviews 72 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 15, 2014

The only positive thing I can say is that the room was very clean. While I appreciate that, I feel like I should get a little more for my money. There was constant construction going on on the roof of the hotel and the roof of the much nicer hotel connected to the Biltmore. The pounding would start at 8am,... More 

Was this review helpful? Yes 1
Ximena R, Gerente at Hotel Biltmore, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the inconvenient during your stay with our service, this is not... More 

Delft, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 13, 2014

Stayed here as the Westin was fully booked. Airco was terribly noisy. I couldn't sleep properly, checked my decibell meter, it showed 70 db of noise. It was either that or sleeping in a sauna. There was coffee machine but there were neither cups nor coffee. How am I supposed to drink the coffee?

Was this review helpful? Yes
Ximena R, Gerente at Hotel Biltmore, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the inconvenient during your stay with the air conditioner, this is... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Biltmore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Biltmore

Address: 15 Calle 0-31, Zona 10, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Biltmore 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Cheap Tickets, Expedia, Despegar.com, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hotel Biltmore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Style:
#14 Business Hotel in Guatemala City

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
View from room (2)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (6)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay