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All 47 Guatemala City hotels

Real InterContinental Guatemala

4.5 of 5 Hotel   |   14 Calle 2-51 Zona 10 | Guatemala City, Central America, Guatemala City 01010, Guatemala
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Real InterContinental Guatemala
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Ranked #2 of 47 Hotels in Guatemala City
A recent review
5 of 5 stars reviewed 1 week ago
William S South Wales, New York
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455 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guatemala City, Guatemala
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

hello my criticism is a little upset I was consumed on the premises at this place when I felt a little harassed by a security person has seen me in the strangest way possible and when I decided to confront asked me if I conosco someone from place and who was I the reality is that I have recommended this... More 

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South Wales, New York
Top Contributor
84 reviews 84 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

There is a lot to share about this property, all great. I was in charge of taking a group of high school boys around Guatemala for a week of exploration. I had 22 total travelers. I decided to end the trip in Guatemala City at the nicest hotel I could find. I had two properties to choose from, with this... More 

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Carmel, Indiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The service at this hotel was amazing! It is also very clean and comfortable! Premium bedding that was very soft! I don't Think Guatemala knows the meaning of no! They will take care of everything for you if you let them! We thoroughly enjoyed the buffet style breakfast that was included with our room price. Huge assortment of breads, meats,... More 

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Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Lisa R: We are very grateful for your kind review about your recent experience in your Home away from Home. We are delighted to hear about your appreciation of our Service, Rooms, Restaurants, Gym, Pool and Spa. We look forward to receive you soon. Kind Regards, Odalis Guzmán General Manager More 

Guatemala City, Guatemala
1 review
5 of 5 stars Reviewed 2 weeks ago

I love this place, I go there literally everyday for breakfast and lunch. The food is supreme and the design-it-yourself concept really suits me well. It is reasonably priced and there. The staff is amazing, they really aim to please, I'd like to give a special thanks to Cesia who is our usual waitress as requested by my wife and... More 

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Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. DCalvinisti: Thank you very much for your preference and feedback about your experience in The Market Restaurant. We are happy to hear your appreciation about our product and services especially form Cesia who will receive an appropriate recognition for her effort. We remain with our arms open for your future visits. Kind Regards, Odalis Guzman General Manager More 

Dallas, Texas
Top Contributor
154 reviews 154 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was only here one night on business but what a great hotel. It's beautiful inside the foyer and the rooms are large are elegant. The beds were very comfortable with thick pillow tops and great linens. The towels were too notch in the bathroom as well, long and luxurious. The staff were all super friendly.

Was this review helpful? Yes
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Chris: Thank you very much for your Kind review about your recent stay. We are happy you enjoyed your Best Rest and Experience. We look forward to serve you again. Kind Regards, Odalis Guzman General Manager More 

San Jose, Costa Rica
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is very nice, good location, staff very good and courteous, rooms are fine, I booked a double bed and it was good, I had Free WIFI since I am IHG member. food at the restaurant called market is good and the breakfast was great, only issue was the TV, garble and impossible to see any program, you have to... More 

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Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Mauricio: Thank you very much for your review about your recent stay in our hotel. We are happy to hear you enjoyed our location, staff, room, complimentary Internet and restaurants. We apologize for any inconveniences caused regarding TV channels quality which we assure you we are currently working with solve with our supplier. We hope that despite this... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The service and attention are the best, they really make you feel like home! I highly recommend the French Cafeteria and the sushi restaurant... absolutly brilliant! The service and attention are the best, they really make you feel like home! I highly recommend the French Cafeteria and the sushi restaurant... brilliant!!!

Was this review helpful? Yes
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. MCastro: We are very grateful for your feedback about your recent stay in your Home away from Home. We feel happy to hear about your appreciation about our services especially from Saint Honoré which has been awarded to have the best Croissant in Guatemala and Tanoshii Restaurant famous for its Sushi. Looking forward to receive you again. Kind... More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent location. Staff its very corteous. They have a restaurant called The Market which has excellent food, the gym facilities are also great. I had free wifi since I am a Platinum Member for the IHG rewards programme, however, internet has to be paid and in my opinion it is a bit too expensive.

Review collected in partnership with this hotel

Was this review helpful? Yes
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Guest: Thank you very much for your review about your recent stay in your Home away from Home. We are happy to have honored our promise to provide your Best Rest. Regarding Internet service in need as a recognition to all our IHG members we are offering it for free and have recently upgrade the quality and speed to... More 

Centennial, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Fine property, great staff at every level encountered. Airport shuttle service is good...........................................................................................................................

Review collected in partnership with this hotel

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Joel M, Rooms Division Manager at Real InterContinental Guatemala, responded to this review

Dear Customer: Thank you very much for your review about your recent stay in your Home away from Home. We look forward to receive you very soon. Kind Regards, Joel Muchnik Rooms Division Manager More 

Tavernier, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My bags got left behind at Newark airport ( worst run airport in the USA) and I had to stay in Guatemala City overnight. I have stayed here before when catching an early flight for the States. The hotel is in zone 10 ( zone Vivo) and is a 10 minute cab ride from the airport. The hotel is very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Joel M, Rooms Division Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Tom S: Thank you very much for your preference during your recent stay in Guatemala, even though it might had been an inconvenience staying overnight, we are happy to hear about your appreciation about our services and that we honored our promise to provide your Best Rest. We look forward to your next visits. Kind Regards, Joel Muchnik... More 

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Additional Information about Real InterContinental Guatemala

Address: 14 Calle 2-51 Zona 10 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Spa Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Luxury Hotel in Guatemala City
#2 Business Hotel in Guatemala City
#2 Family Hotel in Guatemala City

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