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All 47 Guatemala City hotels

Real InterContinental Guatemala

4.5 of 5 Hotel   |   14 Calle 2-51 Zona 10 | Guatemala City, Central America, Guatemala City 01010, Guatemala
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Ranked #3 of 47 hotels in Guatemala City
A recent review
5 of 5 stars reviewed 3 days ago
ctornoe Guatemala City, Guatemala
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334 people have reviewed this hotel

Traveler rating
    170
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • French first
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  • Italian first
  • Japanese first
  • Portuguese first
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English first
Guatemala City, Guatemala
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just stayed here with my family on August 15th`14. Had a great time at the pool. They have a very nice french cafetería .... great cakes and sándwiches. Loved the room .... it was spacious, clean and a nice bathroom. Staff at front desk and at the French café were extremely capable and friendly. Will definititely recommend this hotel when... More

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I had a wonderful experience at Real Intercontinental Hotel in Guatemala! Exceptional service, very friendly and well educated people! The view from the window was wonderful, a panoramic view from 1009 room. Very safe hotel, and it is ubicated in a very centric place. You can enjoy from variety of places inside the hotel and outside as... More

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Weston, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best Intercontinental Hotels I have stayed at, that says a lot since It is always a pleasurable experience to stay at an Intercontinental, they are all excellent! The Hotel is beautifully decorated with a huge lobby in which you find 3 Restaurants a Japanese Restaurant, a pizza place and the Market Place Restaurant which serves... More

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Nelson D, General Manager at Real InterContinental Guatemala, responded to this review

Dear Guest: We are overwhelmed with such inspiring review about your recent stay in our hotel, your description about our services and facilities couldn’t be more precise and complete. We feel very happy to have accomplished our goal to provide your Best Rest and Experience. We look forward to receive you very soon. Best Regards, Nelson D´Lima General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

Top hotel ! Top services ! I recomand this hotel even for business or for leisure ! Great staff ! The hotel has a great position ! You can find good restaurants around the hotel , but the hotel restaurants are the best in tne area ! We had an upgraded room since we were in our honey moon and... More

Review collected in partnership with this hotel

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Nelson D, General Manager at Real InterContinental Guatemala, responded to this review

Dear Guest: We are very grateful for your nice review about your recent experience here in your home away from home. We feel happy to have accomplished our promise to provide Your Best Rest and Experience especially in this important occasion such as your honeymoon. We look forward to receive you soon. Kind Regards, Nelson D´Lima General Manager More

Denver, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice hotel. Rooms were clean and comfortable. Staff was friendly and attentive. My only complaint is about the service at breakfast. When seated, the host/hostess asked if I would like coffee, yet they never brought any. I had to track someone down to get it. This happened every morning. Other than that, I had a very nice stay.

Review collected in partnership with this hotel

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Nelson D, General Manager at Real InterContinental Guatemala, responded to this review

Dear Guest: Thank you very much for your review about your recent stay. We are happy you enjoyed our staff friendliness and room conditions. We sincerely apologize for the inconvenience regarding your daily coffee service in our restaurant and guarantee will take the corresponding actions to improve this. We hope that despite this situation we can still have the pleasure... More

Agoura Hills, California
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found this hotel on Hotels.com for only $129/night -- and it would probably normally go for at least $350/night in the states! Food was very reasonable and delicious, and the rooms were immaculate. The bellhop was extremely helpful, gave us tips on when we needed to leave for the airport, and personally escorted us and our bags to our... More

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Nelson D, Public Relations Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. /Mrs. Nicol S. thank you so much for making from our InterContinental Hotel your destination during your trips to Guatemala City. Our staff will feel so proud when we share with them your very valuable comments. The Service attitude from our staff, such as bellhops, chefs and all of the rest makes from our hotel The Place To... More

Arlington, Virginia
Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service and spotless rooms. As always with the Intercontinental Hotels, everybody calls you by your last name, and they are always asking if you need anything. The lobby is spatious and comfortable, but I loved the gym most. It has the most updated machines, modern free weights and is set in glass surroundings overlooking the pool. I stayed for... More

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Nelson D, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mrs. Rose Mary: Thank you very much for your fine review about your recent stay here in your home away from home. We are very happy you enjoyed our room conditions, staff friendliness, executive floor and our recent renovated gym which as you well mention it is conveniently located with a spectacular view to the pool and surroundings. We... More

El Salvador
1 review
5 of 5 stars Reviewed 2 weeks ago

The service was great, very joyful people. The room and bathroom were clean and very neat. The accomodation and parking space were very secure, with magnetic control cards. The lobby is magnificent and very comfortable to receive visitors. Kids had a great time.

Review collected in partnership with this hotel

Was this review helpful? Yes
Nelson D, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Francisco Petro: We are very happy to hear your appreciation about your recent stay and to know your family had a pleasant experience. We know sometimes it´s difficult to make a trip with kinds but we are glad to have contributed to ease this experience. We look forward to receive you soon. Kind Regards, Nelson D´Lima General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

We recently stayed in this hotel for just one night, and I can't really say anything really bad about it. Service was excellent, and the rooms were just what we expected. The breakfast buffet was delicious with a wide variety of options. Perhaps the only tiny aspect which I had an issue with was that our rooms took about an... More

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Nelson D, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Guillermo: We are very grateful for your comment about your recent stay. We are also very happy to hear you enjoyed our services, variety and quality of our Buffett breakfast and location. We extend our most sincere apologies and appreciate your comprehension for the delay in providing your room. Thank you for your recommendation and hope to serve... More

Athens, Greece
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the service is terrific both in restaurants and lobby.Whatever you asked they had a solution.Even at 3.00 in the morning that we had to go to the airport, a kind of breakfast with coffee and croissants was expecting us.

Review collected in partnership with this hotel

Was this review helpful? Yes
Nelson D, General Manager at Real InterContinental Guatemala, responded to this review

Dear Guest: Thank you very much for your review about your recent stay. We are delighted to hear about your appreciation about our services. We look forward to serve you once again. Kind Regards, Nelson D´Lima Gerente General More

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Additional Information about Real InterContinental Guatemala

Address: 14 Calle 2-51 Zona 10 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City

82 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Guatemala City #2 Luxury Hotel in Guatemala City #2 Spa Hotel in Guatemala City #3 Business Hotel in Guatemala City #4 Romantic Hotel in Guatemala City
Hotel Class
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options with a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailor-made cocktails. Guests can relax in our renovated spa or exercise at our updated fitness center in its new location overlooking the heated pool and views of the city. Our 239 rooms are designed to fulfill the needs of today's global traveler; with the fastest internet connection (30MB), soundproof windows, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with iPod connection, wireless telephone and more. Real InterContinental Guatemala is just 2.5 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away from the hotel. ... more   less 
Number of rooms
239

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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