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All 47 Guatemala City hotels

Real InterContinental Guatemala

4.5 of 5 Hotel   |   14 Calle 2-51 Zona 10 | Guatemala City, Central America, Guatemala City 01010, Guatemala
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Ranked #2 of 47 Hotels in Guatemala City
A recent review
5 of 5 stars reviewed 1 week ago
hays44 Roseville, California
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421 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Panama
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I just spent five nights at the Intercontinental in Guatemala City. Please beware. What is it that Shakespeare said? Something about look like a rose but be like the serpent behind it? Of course he wrote it much more nicely. But staying for five days with my family at this hotel (2 rooms, Business Floor) makes me think of old... More 

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Roseville, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Real Intercontinental Guatemala has an excellent staff which go overboard in making your stay a pleasant one! The rooms are spacious, clean and most have a view. I was very pleased with my stay at this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Joel M, Gerente División Cuartos at Real InterContinental Guatemala, responded to this review

Dear Customer: Thank you very much for your review about your recent stay in your Home away from Home! We are happy to have honored our promise to provide your Best Rest and Experience. We look forward to receive you soon. Kind Regards, Joel Muchnik Rooms Division Manager More 

Suburbs Of Philadelphia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a 3 day trip to Guatemala on business. Real Intercontinental is a good value for the money. Friendly service; great location etc. Rooms were kept better than expected. Restaurants are ok.. experienced a breakfast. I would stay here again while visiting this beautiful Country.

Was this review helpful? Yes
Joel M, Gerente División Cuartos at Real InterContinental Guatemala, responded to this review

Dear Guest: We are grateful for your feedback about your recent 3-day stay in our hotel. We are delighted to hear your appreciation about our service, location, rooms and restaurants. Looking forward to receive you again. Kind Regards, Joel Muchnik Rooms Division Manager More 

Shenzhen, China
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for a business trip and the location was very nice. There were nice little restaurants close by, the hotel was clean and overall the experience was good. The gym and the pool area was fabulous, the breakfast could take some improvement. We ate at the Italian restaurant in the hotel and the food was very... More 

Was this review helpful? Yes 1
Joel M, Gerente División Cuartos at Real InterContinental Guatemala, responded to this review

Dear Mr. Pulak J: Thank you very much for your review about your recent stay here in your Home away from Home. We are happy to hear you enjoyed our services, pool, gym and Picasso restaurant. I assure you we will take into deep consideration your appreciation about our breakfast. We look forward to serve very soon. Kind Regards, Joel... More 

Odenton, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

The service is one of the best you could get for your money. Everybody I interacted, from the receptionists to the shuttle driver tried their best to go extra mile in providing service. The hotel is close to several restaurants and is in a safe district, The gym is a good surprise, open 24 hours and the machines are brand... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Joel M, Rooms Division Manager at Real InterContinental Guatemala, responded to this review

Dear Guest: Thank you very much for such a nice review about your recent stay. We are happy to hear you enjoyed our staff services, location and gym. We look forward to serve you soon. Kind Regards, Joel Muchnik Rooms Division Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a work trip & found it very comfortable. Lots of great restaurants within....immediate area around the hotel was also good. Amenities were good...room was spacious & roomy. Would have liked American channles on the TV though. Staff was stellar....found a slight language barrier challenge with staff. Spa was incredible with a very skilled professional massuese! My stay... More 

Was this review helpful? Yes 1
Joel M, Rooms Division Manager at Real InterContinental Guatemala, responded to this review

Dear Angie K: Thank you very much for your recent stay and for taking the time to write a review about your experience. We are happy you were able to enjoy Work and pleasure in the same place and feel happy to hear about your appreciation about our services. I assure you we are currently working to improve the language... More 

Mumbai (Bombay), India
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

At first I was confused about the "Real" in REAL INTERCONTINENTAL.. but it is an Intercon alright. Nice Hotel, good clean rooms and great wifi. Ideal for a business traveller. There's a few small shops right next to the hotel, which also sell beers and alcohol and there are some nice small restaurants on the corner of the hotel aswell.... More 

Was this review helpful? Yes
Joel M, Rooms Division Manager at Real InterContinental Guatemala, responded to this review

Dear Guest: Thank you very much for your feedback about your recent stay in your home away from home, we are happy you enjoyed Your Best rest and all the services we have to offer. Kind Regards, Joel Muchnik Rooms Division Manager More 

Weston, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2014

Excellent customer service with professional personal in all the areas, attended a business visit in this beautiful country, host in the IHG was great, Maria Jose made my stay perfect! Check in and check out was good and specially the taxi service very effective! Indeed the place to stay in Guatemala City!

Was this review helpful? Yes
Joel M, Rooms Division Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Manuel E Garcia: Thank you very much for your preference and for taking the time to write such a nice review about your recent experience. We are very happy to have honored our promise to provide Your Best Rest and for your appreciation of our staff services, especially Mario Jose our IHG Rewards Club Champion, I assure you... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed November 13, 2014

The entire staff was very friendly and made you feel welcome. The hosts at the Executive Lounge were excellent and made sure to know your name. Josue and Julissa should be commended. The gym and pool were in excellent condition for exercise purposes.

Was this review helpful? Yes
Joel M, Rooms Division Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Patrick B. We are very grateful for your preference and review about your experience in your Home away from Home. We are delighted to hear about your appreciation of our services, especially from Josue and Julissa in our Club InterContinental Lounge. We look forward to serve you soon. Kind Regards, Joel Muchnik Rooms División Manager More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2014

The hotel is nice and service is kind of good. I asked if a museum was open that day, they said yes and got me one of their very expensive taxis, when I arrived the museum wasn´t open on Sundays. Other than that it was good. The big deal is that when you arrive they hold on your credit card... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Joel M, Rooms Division Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Paola P: Thank you very much for your review about your recent stay. We extend our most sincere apologies for the inconveniences you encountered due to misinformation about museum schedules and holding a big amount on your credit card, I assure you we will take the corresponding actions to prevent this happening again. We hope that despite this... More 

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Additional Information about Real InterContinental Guatemala

Address: 14 Calle 2-51 Zona 10 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Business Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#2 Family Hotel in Guatemala City
#2 Luxury Hotel in Guatemala City
#3 Romantic Hotel in Guatemala City

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