We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Guatemala City hotels

Hotel Casa Serena

Calle 14 5-09 | Zona 10, Guatemala City 01010, Guatemala
Hotel amenities
  • Overview
  • Reviews (13)
  • Photos (28)
  • Amenities
  • Q&A
  • More
Hotel Casa Serena
Ranked #34 of 47 hotels in Guatemala City
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Guatemala City
Check In Check Out
Write a Review

13 people have reviewed this hotel

Traveler rating
    10
    1
    1
    0
    1
See reviews for
6
Couples
0
Solo
0
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Guatemala City, Guatemala
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

I stay in Casa Serena for 1 month. All the staff was very helpful and always willing to make you feel like at home. Overall the hotel was very clean, enough personnel to keep it neat ( hard working people). The hotel has 24 hrs security, and felt safe; however, surrounded by restaurants. bars, party salons that makes Casa Serena... More

Was this review helpful? Yes 1
FL
2 reviews
5 of 5 stars Reviewed September 4, 2013

I stayed 2 weeks & was in a 2 bedroom apartment. It was very spacious & comfortable. I really enjoyed the flexibility of cooking for myself in the equipped kitchen. It was my first time in Guatemala & the hotel staff was incredibly helpful. The included breakfast was always delicious. I didn't get to use the pool, due to it... More

Was this review helpful? Yes
Miami, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

I have stayed in Casa Serena on five different trips in the past three years, and, I have to say that I have always received great rates, and top notch service, from the Sales/Reservation department, all the way to the cook that prepares my eggs every morning. The rooms are well and tastefully appointed, with very comfortable beds, a full... More

Was this review helpful? Yes
Miami
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 15, 2013

I stayed here for 16 days for work & was very pleased with everything. The staff was super nice & helpful; my apartment was very clean & comfortable for my long stay. I enjoyed having the kitchen, as it made eating around my schedule & budget much nicer. I was really pleased to find out that breakfast was included in... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 23, 2011

My review is very much like CISWanderer's - fantastic place! Stayed about 6 weeks from late Aug - Oct. 2011. If you are in Guate long term -this is the place - most guests are waiting on finding permanent housing. There is a pool, hot tub, playground and lovely breakfast area. I, too, loved eating outside and letting my kid... More

Was this review helpful? Yes 4
Guatemala City, Guatemala
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 10, 2011

I stayed at Casa Serena for a little over a month with my family, and we had an absolutely wonderful stay. The rooms were large and well-kept (especially the newly renovated wing), with great cleaning and hospitality staff who quickly responded to any requests. It was great to eat breakfast outside in the mornings, with one of the perks being... More

Was this review helpful? Yes 4
Altdorf, Germany
Top Contributor
146 reviews 146 reviews
54 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed July 15, 2010

I have been travelling to Guatemala many times and each time I stay in the Casa Serena, a very nice, clean hotel with a great service and wonderful staff, located in a safe area of the city. I love the style of the hotel.They are remodeling, refurbishing and enlarging the hotel for the moment and the result will probably be... More

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed January 8, 2006

This hotel is lovely, the rooms are generous, and decorated beautifully. They are also quiet, and just a short walk to whatever you may need. The breakfast served will satisfy any appetite. Casa Serena's staff is professional, and customer oriented. We thoroughly enjoyed our stay, and are planning another visit soon.

Was this review helpful? Yes 11
Owners: What's your side of the story?
If you own or manage Hotel Casa Serena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Casa Serena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Casa Serena

Address: Calle 14 5-09 | Zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Also Known As:
Hotel Casa Serena Guatemala/Guatemala City

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (8)
Viewed
Dining (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (1)
Viewed
Other (4)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Number of rooms
28

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines
    Bookmark for later
    Save Saved
    You added Hotel Casa Serena to your Saves list