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Hotel Casa Serena

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Calle 14 5-09 | Guatemala Ciudad, Guatemala City 01010, Guatemala
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1 room 1 guest
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Hotel Casa Serena
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20 Reviews from our TripAdvisor Community

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Traveler rating
    16
    2
    1
    0
    1
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9
Couples
0
Solo
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10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Santa Barbara, California
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 22, 2015

This was very nice for the price and given that we were a family of five a much better value than having to book two rooms somewhere else or squeezing into a single room with two double beds and someone on the floor elsewhere. It was even a better deal than two rooms at a much less nice place. Our... More 

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Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2015

Recently renovated Casa Serena offers great apart/hotel experience in the middle of Zone 10 (zona viva). It offers pool service, breakfast and free wifi. Staff is very nice with hotel guests. Free parking for your vehicle. Affordable prices. Pet friendly.

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Fresno, California
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 17, 2015

The hotel was recommended to us by a businessman familiar with Guatemala City after we missed our flight due to horrific traffic from Antigua. Despite the early morning arrival, the receptionist immediately arranged our rooms and offered us breakfast in the small dining room. Both rooms that we were assigned were suites - mine was huge, with two bedrooms, shared... More 

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Diamond Bar, California
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 1, 2015

Casa Serena is a good apartment hotel located in one of the safest zones in Guatemala City, and it is very close to the airport (about 15 minutes). The rooms are clean, spacious, and they come with a mini kitchen. The breakfast does not have a variety but it is decent: there is a lady who would prepare your eggs... More 

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Bengaluru (Bangalore), India
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 25, 2014

Our friends recommended us to book our stay in Casa Serena. However, we weren't lucky to get reservations at the beginning. We took our chances after we reached Guatemala. Casa Serena situated in Zone 10 is probably the safest neighborhood in town. Studio open kitchen with finely crafted furniture. Very Spacious rooms one with king and another with queen size... More 

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New Orleans, Louisiana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

I had to be in Guatemala City for 1 month for work and stayed at the Hotel Casa Serena. This is the PERFECT place for long-term stays. The rooms were very spacious and had a full kitchen, with cooking ware, separate living/dinning room, walk in closet and spacious bathroom. Breakfast was included, however, room services is limited to 9pm.

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Guatemala City, Guatemala
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

I stay in Casa Serena for 1 month. All the staff was very helpful and always willing to make you feel like at home. Overall the hotel was very clean, enough personnel to keep it neat ( hard working people). The hotel has 24 hrs security, and felt safe; however, surrounded by restaurants. bars, party salons that makes Casa Serena... More 

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FL
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

I stayed 2 weeks & was in a 2 bedroom apartment. It was very spacious & comfortable. I really enjoyed the flexibility of cooking for myself in the equipped kitchen. It was my first time in Guatemala & the hotel staff was incredibly helpful. The included breakfast was always delicious. I didn't get to use the pool, due to it... More 

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Miami, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 12, 2013

I have stayed in Casa Serena on five different trips in the past three years, and, I have to say that I have always received great rates, and top notch service, from the Sales/Reservation department, all the way to the cook that prepares my eggs every morning. The rooms are well and tastefully appointed, with very comfortable beds, a full... More 

Was this review helpful? Yes 1
Miami
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 15, 2013

I stayed here for 16 days for work & was very pleased with everything. The staff was super nice & helpful; my apartment was very clean & comfortable for my long stay. I enjoyed having the kitchen, as it made eating around my schedule & budget much nicer. I was really pleased to find out that breakfast was included in... More 

Was this review helpful? Yes 1
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