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Hotel Casa Serena

Calle 14 5-09 | Zona 10, Guatemala City 01010, Guatemala
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Hotel Casa Serena
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Hotel Casa Serena
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18 reviews from our community

Traveler rating
    14
    2
    1
    0
    1
See reviews for
7
Couples
0
Solo
0
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fresno, California
Top Contributor
79 reviews 79 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was recommended to us by a businessman familiar with Guatemala City after we missed our flight due to horrific traffic from Antigua. Despite the early morning arrival, the receptionist immediately arranged our rooms and offered us breakfast in the small dining room. Both rooms that we were assigned were suites - mine was huge, with two bedrooms, shared... More 

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Diamond Bar, California
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 1, 2015

Casa Serena is a good apartment hotel located in one of the safest zones in Guatemala City, and it is very close to the airport (about 15 minutes). The rooms are clean, spacious, and they come with a mini kitchen. The breakfast does not have a variety but it is decent: there is a lady who would prepare your eggs... More 

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Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 25, 2014

Our friends recommended us to book our stay in Casa Serena. However, we weren't lucky to get reservations at the beginning. We took our chances after we reached Guatemala. Casa Serena situated in Zone 10 is probably the safest neighborhood in town. Studio open kitchen with finely crafted furniture. Very Spacious rooms one with king and another with queen size... More 

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New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2014

I had to be in Guatemala City for 1 month for work and stayed at the Hotel Casa Serena. This is the PERFECT place for long-term stays. The rooms were very spacious and had a full kitchen, with cooking ware, separate living/dinning room, walk in closet and spacious bathroom. Breakfast was included, however, room services is limited to 9pm.

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Guatemala City, Guatemala
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

I stay in Casa Serena for 1 month. All the staff was very helpful and always willing to make you feel like at home. Overall the hotel was very clean, enough personnel to keep it neat ( hard working people). The hotel has 24 hrs security, and felt safe; however, surrounded by restaurants. bars, party salons that makes Casa Serena... More 

Was this review helpful? Yes 1
FL
2 reviews
5 of 5 stars Reviewed September 4, 2013

I stayed 2 weeks & was in a 2 bedroom apartment. It was very spacious & comfortable. I really enjoyed the flexibility of cooking for myself in the equipped kitchen. It was my first time in Guatemala & the hotel staff was incredibly helpful. The included breakfast was always delicious. I didn't get to use the pool, due to it... More 

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2013

I have stayed in Casa Serena on five different trips in the past three years, and, I have to say that I have always received great rates, and top notch service, from the Sales/Reservation department, all the way to the cook that prepares my eggs every morning. The rooms are well and tastefully appointed, with very comfortable beds, a full... More 

Was this review helpful? Yes 1
Miami
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 15, 2013

I stayed here for 16 days for work & was very pleased with everything. The staff was super nice & helpful; my apartment was very clean & comfortable for my long stay. I enjoyed having the kitchen, as it made eating around my schedule & budget much nicer. I was really pleased to find out that breakfast was included in... More 

Was this review helpful? Yes 1
Cairo, Egypt
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 23, 2011

My review is very much like CISWanderer's - fantastic place! Stayed about 6 weeks from late Aug - Oct. 2011. If you are in Guate long term -this is the place - most guests are waiting on finding permanent housing. There is a pool, hot tub, playground and lovely breakfast area. I, too, loved eating outside and letting my kid... More 

Was this review helpful? Yes 4
Guatemala City, Guatemala
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 10, 2011

I stayed at Casa Serena for a little over a month with my family, and we had an absolutely wonderful stay. The rooms were large and well-kept (especially the newly renovated wing), with great cleaning and hospitality staff who quickly responded to any requests. It was great to eat breakfast outside in the mornings, with one of the perks being... More 

Was this review helpful? Yes 4
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