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Hotel Vista Real Guatemala

Travelers' Choice award winner
Hotel website
Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
Special Rate
$165 (USD)
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1 room 1 guest
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Hotel Vista Real Guatemala
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aiken, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful well run hotel with mannerly and professional staff. The restaurant food was excellent...great quality and tasty, morning buffet is just excellent with juices, smoothie bar, cook station, fresh fruit...local fare all clean. Rooms were very clean, robes, big towels, nice linens,,stocked bar, snacks. They stocked ice and made my bed in the evening...clean and peaceful! Worth the stay!!

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Mr. Robert L First at all I want to thank you for taking the time to share your comments, beacuse this way you help other travellers and you help us to measure our service. We are proud to read that your experience went over the expectations, we are sharing this comment with our personnel so they know how their... More 

Alta Loma, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is our second time visiting Guatemala and staying here at Vista Real. Both times this hotel has been one of the best that we have ever stayed at. The grounds of the hotel are well kept and gorgeous. The staff were very friendly and helpful. We had a bad experience with a restaurant on our first visit to Guatemala... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Mr. vm0nty Thank you very much for your concern on giving us your feedback, we feel proud to read that your experience, one more time was as excellent as you expected, it is nice to know that you enjoyed not only the service but the atmosphere and ambience of the hotel. We will be waiting for you in 2016,... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Never been to Guatemala before so j was a bit nervous to take care of 16 people but Vista Real was spectacular. Seems very safe and secure with beautiful scenery. I love the robes and slippers. Only down side is that the front desk couldn't print out my boarding passes. But I love it, I proposed here!

Was this review helpful? Yes 1
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Mister Aaron M Thank you very much for your feedback, we are honor to read that you had a wonderfull stay and you could enjoy the entire service of the hotel and mainly the robes and Slippers, that confirms that they are high quality as you expected to be. We are concern about the Boarding Pass matter, we are... More 

Texas
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very lovely hotel. The rooms are elegant and spotlessly clean. They have a gorgeous breakfast buffet. The bar is cute. I have never had a chance to try the swimming pool. I always found the staff to be quite cordial. I have stayed there several times. The view is lovely, and there seems to be a nice... More 

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Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Purple Paloma It was our pleasure to host you and thank you for taking the time to share your expirience and thank you for choosing to stay with us at Hotel Vista Real, during your recent visit to Guatemala, It is always a honor to hear from guest who thoroughly enjoyed every aspect of their stay, the ambience of... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 28, 2015

It has the colonial feel and luxury of Antigua but in Guatemala City. Great value, if this Hotel was in California it would cost 4x the rate! The hotel is in a hill and has a great view of Guatemala City - think of the view of LA from the Hollywood Hills.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear LuissanZ2 Thank you for choosing to stay with us at Hotel Vista Real, during your recent visit to Guatemala, it was our pleasure to host you and thank you for taking the time to share your expirience with other travelers. It is always a honor to hear from guest who thoroughly enjoyed every aspect of their stay and we... More 

Bonita Springs, Florida
Level Contributor
198 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed July 20, 2015

This is one of my favorite hotels. The staff are marvelous - I can't say enough about how friendly and helpful they are. From the curb to gym to the restaurant to your room you can expect a friendly greeting and a smile. The new menu at the restaurant (Las Ventantas) is outstanding and takes the experience to five star.... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you very much for your feedback, It is nice to read that a guest like you who has a frecuency as you decribe, it has been satisfied all the time, because that tell us there is consistency between the service you expect and what you experienced. Thank you for being so loyal to the hotel and our... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2015

When you enter this hotel is like if you are visiting a museum, the luxury and the attention to detail is incredible, you feel like you are in a movie setting something like that, it is the best hotel I ever stayed and will recommended to all my friends and family, the service is excellent from all of the employees... More 

Was this review helpful? Yes 1
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We appreciate the time you invested to give us your feedback about your stay, first at all it is excellent to hear that the architecture and ambience of the hotel were of you delight, once more this confirm that the hotel is unique in its style, and that this becomes your experiende like beiing in a magical place.... More 

Minneapolis, Minnesota
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2015

Amazing design, rich in details,Great costumer service,the main bar celling was a upside down boat,the suites are separate from the main complex trough a stone bridge, white glove service, the Captain Mr Rubio, gives a tour to the property and set up a romantic patio table.... very Happy to stay and have a Grreat Experience ...

Was this review helpful? Yes 1
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest First at all, thnak you for th enice comment and feedback you gave us, This is very important for us because it is the only way we can measure the service. We are proud to read that your expectations were exceeded and that you enjoyed the architecture and ambience of the hotel as well as the service. I... More 

Guatemala City, Guatemala
1 review
5 of 5 stars Reviewed June 17, 2015

Excellent food, excellent presentation, excellent service. That is what characterizes the Hotel Vista Real catering. I recently hired the service of the Hotel Vista Real to cater a graduation brunch at my home.The service was precise and prompt. All details: flower arrangements, table settings, table cloths, service, chefs and bartenders were perfect. I truly recommend their service.

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We feel thankfull with you, beacuse you chose us as part of a very important moment in your life, as it was yor Graduation, thank you for giving us the trust, besides that we appreciate the time you took to give us your feedback. Our culinary team is proud to read that we exceeded your expectations, thats is... More 

Surabaya, Indonesia
Level Contributor
165 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed June 12, 2015

Stayed here for 1 night due to canceled flight. Was expecting a USD. 50-60 per night hotel I WAS WRONG! This Grand Boutique Hotel is like an Oasis in Guatemala City. Huge room, nice surrounding, very good atmosphere. Absolutely stunning. I dont really know its exact location, but in the morning only 15 minutes to airport. All and All, Great... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you for such a nice comment, our main goal it is to provide a quality service and as you mentioned you had a great experience and a wonderfull stay. Because of the architecture of the hotel and the special design our rooms are very big and spacious, and of course they are relaxing as corporate too. We... More 

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