We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Vista Real Guatemala

Travelers' Choice award winner
Hotel website
Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Vista Real Guatemala
Professional photos View all
Browse nearby
Hotel Vista Real Guatemala
Write a Review

273 reviews from our community

Traveler rating
    174
    59
    16
    13
    11
See reviews for
31
50
15
125
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (73)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (62)
All months
1 review
4 of 5 stars Reviewed 1 week ago

Great hotel, it's a place where I feel comfortable, Josue always receives me in a great mood and really nice. Even though the traffic in the area is a hustle sometimes still my favorite hotel to come to. I would say though, I am a little unhappy with the service, I always ask for my special drink, and this past... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I have been several times in the hotel and there are always, always, things that surprise me, the friendliness of its staff and lovely gardens... not to mention the food and service is truly spectacular!!!

Was this review helpful? Yes
Hollywood, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I was so impressed. The staff was phenomenal and the room was spectacular. I would go back in a heartbeat. The food was great and when I needed something the staff went out of their way to help. I've traveled a lot and this was one of the best experiences I've had.

Review collected in partnership with this hotel

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest we really aprecciate the time you invested giving us your feedback, the main goal of Our hotel it is exceeding the guest expexctations, We are glad to know your overall experience was great. Thank for choosing Hotel Vista Real as your home in Guatemala, we are sharing this nice comment with our personnel so they feel prod of... More 

Playa del Carmen, Mexico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was my first time at Hotel Vista Real Guatemala and I have to say that first of all the service is really, really good! The hotel is beautiful, it is very well kept, the kindness of the staff is just great, from the person that picks you up at the airport to the front desk, the servers in the... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you very much for taking the time to give us your feedback, This is very important for the hotel Goals. in order to have the chance to know what the Guest experience is. We are glad to know your high expectations were achievied and we are sure this was the first out of many other stays you... More 

Greenwich, Connecticut
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I think this is the most beautiful hotel in Guatemala City all in one peacefully ,elegant good service a 5 stars hotel nothin else to wish, food is delicious and their staf is so professional, I will definitely recommend .

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We are very proud to read your experience fillfulled all of your expectations, the only way to measure the service it is having our guest feedback. We are showing to all of our employees your comment because they make it happen. I hope I have a chance to say hello to you next time you come back. Best... More 

Luxembourg City, Luxembourg
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 of 5 stars Reviewed April 18, 2015 via mobile

I have been there for 3 weeks. During this time there were at least 8 private parties. Every time I cannot sleep until 2am. Room was cold and they have to provide me with a portable heater. Restaurant is at least 3 times more expensive than a good one in the malls. Isolated position means no alternatives without a cab.

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We are really concern about your confort in the room, therefore our rooms have a special hermetic window that we understand did not work properly, we will check the windonws to make sure they are all OK, next month we are changing our menus and we hope you lkike them. Thank you very much for giving us your... More 

Senior Contributor
22 reviews 22 reviews
14 hotel reviews
5 of 5 stars Reviewed April 17, 2015

Really beautifull architecture! Very comfortable. Nice beddings, nice vanity kit, nice beds, good food, perfect location, very secure, nice shops inside the hotel. Open wifi lets you work on every place of the hotel, the meeting rooms are not quite good, its a room suited for bussines purposes, but in the end, you can work fine

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you for your feed back, we are glad to hear that you had an overall experience that went over your expectations. that is our main goal, and also thank you for you suggestions on the business room. I hope I can welcome you next time you come back. Best Regards Mariano Beltranena Director General More 

Guatemala
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 9, 2015

We went as a family trip, we need some break, and been chosen this hotel. The counter was nice, the clerk spontaneous, and kind. They gave us a room (Business Class) I recommended, but the normal is also fine. The difference we had a appetizer and drinks on a specific room (vip business room). The used the pool, was very... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you very much for taking the time to give us your feed back, we are pleased to know you enjoyed your stay at the hotel with your family and that your expectations were exceeded, I hope you have a chance to come back and if so, I will be glad to say hello to you personally. Best... More 

Logan, Utah
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 4, 2015

The hotel is in a central location. The grounds are beautiful. Our room was by a waterfall that provided wonderful backdrop sounds when the back door was open. The staff were very attentive and flexible with our needs. The restaurant is nice if a bit expensive. The room was surprisingly quiet for the location of the hotel.

Was this review helpful? Yes 1
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest It is good to know you felt very pleased during your stay at the hotel, the location it is privileged and fortunately we have green areas and waterfalls, that make you describe it as unique and have an unforgettable experience. We are checking the prices according to your suggestion and evaluating if changes can be done. Thank you... More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 19, 2015

Is very disappointed with this hotel, this hotel was voted number one on trip advisor and I am shocked. When we arrived there was no bellman to assist with our bags. When we arrived at the front desk she did not acknowledge we were standing there, I actually had to ask if this is where we check in and she... More 

Was this review helpful? Yes 4
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you for giving us your feed back, we are very concern about the bad experience you had and we apologize for the inconviniences during your stay, you can be sure we are taking the corrective actions in order to garantee this does not happen again. We also thank you for letting us know Eddie went over your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (118)
Viewed
Business center/function rooms (8)
Viewed
Room/suite (22)
Viewed
View from room (15)
Viewed
Hotel & grounds (31)
Viewed
Bathroom (8)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities