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All 47 Guatemala City hotels

Hotel Vista Real Guatemala

4.5 of 5 Hotel   |   Prolongacion Blvd. Los Proceres KM 9, Zona 15, Guatemala City 01001, Guatemala (Formerly Quinta Real Guatemala)
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Hotel Vista Real Guatemala
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82%
Ranked #8 of 47 hotels in Guatemala City
A recent review
4 of 5 stars reviewed 2 days ago
Julie917 Geneva, Switzerland
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  • Reviews (138)
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138 people have reviewed this hotel

Traveler rating
    70
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    10
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    8
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16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Geneva, Switzerland
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

What a pleasant surprise tucked away on the hill. Once inside you'll be taken away to a peaceful quiet hotel. The rooms are palatial, our suite has two queen beds and tons of pillows to get lost in. The Sunday brunch was to die for they had everything imaginable.

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Woodland, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Definitely the best choice when you are in Guatemala whether in business trip or vacationing Ever sinceI started traveling too Guatemala from 2011 and later I started to book Vista Real Hotel. All the way from the shuttle airport pick up to the front desk (both check in and check out). Everything is JUST PERFECT!

Review collected in partnership with this hotel

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you very much for such a nice comments about the service and the Front Desk Staff, our main goal is giving a 5 star hotel Service. We really thank you for choosing us as the hotel of your Choice in Guatemala 3 years in a Row. I hopeI have a chance to welcome you next time you... More

New Delhi, India
1 review
5 of 5 stars Reviewed 4 weeks ago

Hi I am Rahul from India. Came over here 2 months back and stayed over vista real hotel. I have noticed couple of good quality things in this hotel 1st the hotel stuffs are very honest and polite in nature. 2nd the food is very hygiene. Rooms are very clean and comfortable. Toilets are well maintained with modern toiletries. 3rd... More

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Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Having a Guest for 2 months in the hotel, it is a very good evaluation about service for us, we are glad to know that we fillfulled your expectations, your comments about the staff and honesty will be given to them, the maintenance of the hotel of good quality and the free shuttle service we understand that people... More

San Tan Valley, Arizona
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has everything - great rooms, wonderful amenities, and a staff that goes out of its way for everyone there, or at least for us! I have been there four times and each is better than the next. Staying on the business class floor entitles you to special continental breakfast and evening drink/small meal in the business lounge and... More

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Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We are proud to know you have chossen four times our hotel, and thank you for being so loyal and mainly for letting us know your comments about your expirience, we have printed out your comment and given it to our personnel thank for that. Our Business Class Floor it is our Proud, and reading your comments let... More

Lubbock, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our family recently stayed here for 5 days and it was a wonderful experience. The setting was beautiful and we were comfortable for our entire stay. It is as nice as anything America has to offer. In fact, we often forgot we were in another country. We had breakfast there every day and it was delicious, especially the coffee. If... More

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Howard G, Suites Division Director at Hotel Vista Real Guatemala, responded to this review

Dear Guest A long stay as yours, it is the best way to measure our service, we can realize you had a Great expirience as your feedback begins, and more important it is to see that you felt like home, Your home just away from home, thank for telling us such an important comemnt. Our country has one of the... More

Quito, Ecuador
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 19, 2014 via mobile

I have an allergy to onion. I asked for a salad. "Does it come with onion? Noooooo". The salad was full of onions. "Make it with no onion" "of course sir" salad came back with less onion. I have asked to talk with the general manager. Somebody was sent to talk to me, not the general manager. The gentleman then... More

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Howard G, Suites Division Director at Hotel Vista Real Guatemala, responded to this review

Dear Guest We apologize for the bad experience you had, Hotel VIsta Real its supported by a experienced culinay team and your comment help them to improve, we really apreciate you took the time to provide us your feedback. We would be pleased to assist you again, I really hope to have the chance to welcome you, talk to you... More

Marietta, GA
Top Contributor
194 reviews 194 reviews
35 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 9, 2014

We were only here one night, and as my husband guessed, my daughter DID immediately say that she wished it was for two nights instead. We were picked up at the airport promptly. Rooms were lovely. My only gripe: when we arrived, I had no small bills for tips. Since we were in two different rooms, and we all had... More

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Howard G, Suites Division Director at Hotel Vista Real Guatemala, responded to this review

Dear Guest We apologize for the inconviniences you had with one of our personnel, I really thank the chance you gave me, by talking about this situation by phone and explaining me exactly what happened, this helped us to take the corrective measures, to make sure this does not happen again. Also I apreciate the comments about the wonderfull experience... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2014

First and foremost I've stayed here before and came back! Wonderful staff all around, great rooms, amazing beds. I traveled alone and they provide free shuttle transfer to & from airport. Wi-fi signal great throughout hotel. As a female traveling alone felt very safe walking thru property. They have amazing breakfast buffet, the menu for lunch & dinner is great.... More

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Howard G, Suites Division Director at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you for making such a nice comments about our propertyl, when the hotel was built the idea was making a different concept hotel, and with your comments we can see we achieve that goal. We can see you had a wondefull experience not only beacuse of the arquitecture of the htoel but also for the service of... More

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed May 27, 2014

The rooms are perfect, nice and clean. The workers are friendly. Breakfast is perfect. There is a good sfeer in the hotel, you can feel yourself home. And there is good service in the hotel, but also drop and pick up at the airport.

Review collected in partnership with this hotel

Was this review helpful? Yes
Howard G, Suites Division Director at Hotel Vista Real Guatemala, responded to this review

Dear Guest We really apreciate the feed back you give us about the service, and thank you for detailing your experience in the food and bevereage services, Shuttle end your overall score about the staff when providing you a carefull interaction. I hope to see you back at the hotel and have the chance to greet you and wellcome you.... More

Houston, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 18, 2014

My boyfriend and I were in Guatemala in April and we stayed two nights at the Vista Real. The hotel is gorgeous, the towels plush, the beds incredibly comfortable, the bathrooms with wonderful toiletries, marble all over. When we arrived which was already late at night, we told the guy who checked us in that we were going to be... More

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We really apreciate the time you invested giving us your feed back about your experience at the hotel. We apologize for the inconviniences you had at the Hotel, with the transportation service the one we provide with high standards and this time we failed with you. also the situations you had at the front desk are not Qualified... More

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Additional Information about Hotel Vista Real Guatemala

Address: Prolongacion Blvd. Los Proceres KM 9, Zona 15, Guatemala City 01001, Guatemala (Formerly Quinta Real Guatemala)
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Vista Real Guatemala 4.5*
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Also Known As:
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style
#3 Family Hotel in Guatemala City #3 Luxury Hotel in Guatemala City #5 Business Hotel in Guatemala City
Hotel Class
Number of rooms
123

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