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Hotel Vista Real Guatemala

Travelers' Choice award winner
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Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
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$165 (USD)
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Hotel Vista Real Guatemala
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Hotel Vista Real Guatemala
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305 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
5 of 5 stars Reviewed 2 days ago NEW

It has the colonial feel and luxury of Antigua but in Guatemala City. Great value, if this Hotel was in California it would cost 4x the rate! The hotel is in a hill and has a great view of Guatemala City - think of the view of LA from the Hollywood Hills.

Review collected in partnership with this hotel

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear LuissanZ2 Thank you for choosing to stay with us at Hotel Vista Real, during your recent visit to Guatemala, it was our pleasure to host you and thank you for taking the time to share your expirience with other travelers. It is always a honor to hear from guest who thoroughly enjoyed every aspect of their stay and we... More 

Naples, Florida
Level Contributor
185 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of my favorite hotels. The staff are marvelous - I can't say enough about how friendly and helpful they are. From the curb to gym to the restaurant to your room you can expect a friendly greeting and a smile. The new menu at the restaurant (Las Ventantas) is outstanding and takes the experience to five star.... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you very much for your feedback, It is nice to read that a guest like you who has a frecuency as you decribe, it has been satisfied all the time, because that tell us there is consistency between the service you expect and what you experienced. Thank you for being so loyal to the hotel and our... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

When you enter this hotel is like if you are visiting a museum, the luxury and the attention to detail is incredible, you feel like you are in a movie setting something like that, it is the best hotel I ever stayed and will recommended to all my friends and family, the service is excellent from all of the employees... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We appreciate the time you invested to give us your feedback about your stay, first at all it is excellent to hear that the architecture and ambience of the hotel were of you delight, once more this confirm that the hotel is unique in its style, and that this becomes your experiende like beiing in a magical place.... More 

Minneapolis, Minnesota
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing design, rich in details,Great costumer service,the main bar celling was a upside down boat,the suites are separate from the main complex trough a stone bridge, white glove service, the Captain Mr Rubio, gives a tour to the property and set up a romantic patio table.... very Happy to stay and have a Grreat Experience ...

Was this review helpful? Yes 1
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest First at all, thnak you for th enice comment and feedback you gave us, This is very important for us because it is the only way we can measure the service. We are proud to read that your expectations were exceeded and that you enjoyed the architecture and ambience of the hotel as well as the service. I... More 

Guatemala City, Guatemala
1 review
5 of 5 stars Reviewed June 17, 2015

Excellent food, excellent presentation, excellent service. That is what characterizes the Hotel Vista Real catering. I recently hired the service of the Hotel Vista Real to cater a graduation brunch at my home.The service was precise and prompt. All details: flower arrangements, table settings, table cloths, service, chefs and bartenders were perfect. I truly recommend their service.

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We feel thankfull with you, beacuse you chose us as part of a very important moment in your life, as it was yor Graduation, thank you for giving us the trust, besides that we appreciate the time you took to give us your feedback. Our culinary team is proud to read that we exceeded your expectations, thats is... More 

Surabaya, Indonesia
Level Contributor
162 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed June 12, 2015

Stayed here for 1 night due to canceled flight. Was expecting a USD. 50-60 per night hotel I WAS WRONG! This Grand Boutique Hotel is like an Oasis in Guatemala City. Huge room, nice surrounding, very good atmosphere. Absolutely stunning. I dont really know its exact location, but in the morning only 15 minutes to airport. All and All, Great... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you for such a nice comment, our main goal it is to provide a quality service and as you mentioned you had a great experience and a wonderfull stay. Because of the architecture of the hotel and the special design our rooms are very big and spacious, and of course they are relaxing as corporate too. We... More 

Lake Worth, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

What a great place to stay.Very good food,beautiful landscape and very nice rooms.The staff is outstanding.Juan Grijalva at the restaurant and Luis at the bar.The rest of the staff they are all so nice and helpful including the two masseuses. I will definetly go back again.

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear guest We are very proud to read your comment, we would also like to thank you for your feedback this way we can measure the service we are providing. I hope I have a chance to say hello to you next time you come back. Best regards, Mariano Beltranena General Director More 

Hooper, Utah
1 review
4 of 5 stars Reviewed June 10, 2015

Great Rooms, customer service, & food. Received exceptional customer service from Don Carlos Alberto Dias @ the business VIP lounge, such a pleasant man. Please consider a coin operated laundry room! The the pool was under maintenance and I was not informed about that when we checked in. We asked when it would be ready, and they said it would... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you for helping us to tune this little detalis that make the difference, we really appreciate the time you took to give us you feedback, and you can be sure we already took the corrective actions to make sure this does not happend again. Also we congratulate to Mister Carlos Dias for his excelent job, that is... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed June 2, 2015

We recently organized a wedding reception at Vista Real and several members of our family stayed at the hotel. Even though we had high expectations based on previous recommendations, Vista Real easily surpassed them. The sales representative was very professional and helpful during the planning stages and, on the night of the reception, the service was impeccable and the food... More 

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We are proud to know that your high expectations were achieved, our main goal it is consistently provide a service of excellence. We would like to thank you for letting us be part of one of the best and unique moments on your life, we feel flattered that you chose us to develop your event. I hope we... More 

1 review
5 of 5 stars Reviewed May 28, 2015

Beautiful concept, transports you to another world. Very romantic delicious food. The rooms were amazing, love the interior design. Service was great, attended to delivering toothbrush 24hrs. :) highly recomended.

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you for your feedback, we are proud to read your expectations were highly reached not only for the beauty of our architecture but also for the high level of service. Thank you again I hope I can say hello to you next time you comeback. Best Regards, Mariano Beltranena General Director More 

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