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Hotel Vista Real Guatemala

4.5 of 5 Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
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Hotel Vista Real Guatemala
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Hotel Vista Real Guatemala
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239 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Panama
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

As fate would have it, I stumbled across a great hotel in Guatemala City. It is the Vista Real. For visitors it is off the beaten path, however all the other hotels in the city could learn from the Vista Real. First of all the facilities are outstanding. Although it is difficult to imagine, the service ie even better. Ronaldo... More 

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New York City, New York
Top Contributor
232 reviews 232 reviews
51 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Vista Real is an elegant colonial hotel with beautiful gardens. We booked the master suite and we were very pleased with the room. It had a huge king size bed, a beautiful bathroom with jacuzzi and shower. They have free WIFI and a safe in the room. They even have a free shuttle to the airport. We had to... More 

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Dallas, Texas
Top Contributor
154 reviews 154 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel for the one night I was there. It has a very old world elegance to it that I love. Lots of character and great and friendly staff. The towels have Robbins around them, the doors are elegant carved wood, the furniture is stately and unique. The inner courtyard of the property is just beautiful to walk... More 

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Jackson Hole, Wyoming
1 review
5 of 5 stars Reviewed 3 weeks ago

I thoroughly enjoyed the beautiful hotel, and the dining was excellent. One of the best hotels I have ever stayed at, and going swimming in the antiquated pool in the back will always be a great memory.

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2015

Located just outside of the city so very quiet. Short ride (maybe 15 minutes) to the airport and the hotel provides free shuttle service. Rooms are nice, comfortable, and large. Hotel staff was excellent. I have stayed here several times and would definitely recommend.

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Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We appreciate you took the time to give us your feedback, The hotel it is located in one of the most exclusive areas of Guatemala City that`s why you found it so nice, thank you for reffering to our personnel as Excellent Staff and we are glad to read you are a loyal guest of our hotel. We... More 

Zagreb, Croatia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 25, 2015

I was really happy with the service of this hotel. Clean rooms and friendly staff. They organized pickup for me, everything was in time! Great breakfas. It´s easy to go to the city center too, i´d defintely come back!

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Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest The main goal of our Hotel it is to be the best serving guest, therefore reading your comment just push us to keep on going, as we see that was what you most appreciated from your stay at the hotel We shared your comment with our personnel so they can see hoy our guest value their effort to... More 

New Paris, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 11, 2015

This place is amazing. It might not be the best value, but it is definitely to be done. Worth the price of admission just to explore and photograph the extensive court yards, walk ways, and the amazing vistas. The dining is good, and the atmosphere superior. Every room I have ever stayed in had it's own unique qualities.

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Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest What a best description of the hotel than "Like a marble Palace" thank you for that, it made us proud to work in the hotel. We are glad to read you enjoyed of the ambience and landscapes the hotel can offer to you. I hope I can welcome you next time you come back. Best Regards Mariano Beltranena... More 

Ottawa, Canada
Top Contributor
70 reviews 70 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 5, 2015

We spent two nights here at the end of our trip to Guatemala, and enjoyed our stay. The wait staff kindly opened the bar for us so we could sit, relax and have a drink in the afternoon. The front desk arranged a driver to take us to the central market, and to pick us up a few hours later.... More 

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Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We really appreciate taking time to give us your feedback, as we can read you had a wonderfull experience not only with the hotel architecture and ambience but also with the service you received from our personnel. According to your feedback about the food, we already gave this information to our international cheff who is taking care of... More 

Eureka Springs, Ar
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 2, 2015

When we had to change our reservations they were just AWFUL to work with. It was very hard to reach then. Then they said they could NOT help you You have to go to their website go in like you are going to make a new reservation then modify or cancel it. It just tried to charge me for another... More 

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Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you for taking the time to give us your feed back, according to your experience, we made our best trying to help you , Unfortunately you made your reservation trough a third party, and because of that when a cancellation is needed you have to use the same way your reserved. This is a policy around the... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 31, 2014

Panoramic views, exhuberant gardens, beautiful buildings, high ceilings, spacious rooms, gym, sauna, pool and a very good restaurant are your starting point to visit Guatemala City. The hotel is not in the middle of the city, it is on the near by hills, looking onto the city, downtown is 10 minutes away in car

Was this review helpful? Yes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest We thank you for time you invested on giving us your feed back, the architecture of the hotel it is unique in the central America Region, we are proud to represent such a nice structure and mainly to have the chance to recieve guest like you. Best Regards, Mariano Beltranena General Director More 

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Additional Information about Hotel Vista Real Guatemala

Address: Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Vista Real Guatemala 4.5*
Number of rooms: 122
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Also Known As:
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hotel Style:
#1 Luxury Hotel in Guatemala City
#1 Business Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City

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