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All 47 Guatemala City hotels

Holiday Inn Guatemala

4.0 of 5 Hotel   |   1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
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Holiday Inn Guatemala
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74%
Ranked #15 of 47 hotels in Guatemala City
A recent review
5 of 5 stars Reviewed March 11, 2014
Irene B Kelowna
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146 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for Holiday Inn Guatemala
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Kelowna
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2014

The staff is excellent –from the reception desk, to the restaurant, to housekeeping, to the porters – all were always ready to go above and beyond to make our stay the best possible! This hotel is well situated in Zona 10; within walking distance to two large malls (with cinemas, coffee shops, etc), close to many fine restaurants and a... More

Was this review helpful? Yes
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Irene B: We are very honored to know that you had an excellent stay with us. We feel excited to hear that you found our staff to be friendy and helpful in all of the areas of the hotel. We work really hard everyday to ensure our guests feel welcome. We know that our location is one of the... More

Boston/New York
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2014

I have stayed many times at the Holiday Inn Guatemala City and this is a solid value for money hotel. No frills, but the beds are good, the staff is professional and friendly, property is clean. I had a couple of issues that maintenance addressed right away.

Was this review helpful? Yes
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Sophie r: We would like to thank you for reviewing our hotel. We are very excited to hear that you show your preference towards us by always coming back. We really value your preference. Knowing that you are very pleased with the service that our staff provides is one of the biggest compliments that we could get. Each one... More

Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 3, 2014

Although most hotels in Zona 10 were booked solid due to a large event in the city, the Holiday Inn was able to accommodate us (four rooms) for a single night stay. I have IHG rewards, and I was automatically upgraded to the executive floor. Although I've stayed there before, this time it felt fresh and new. The rooms are... More

Was this review helpful? Yes
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review
Google Translation

Estimado FerMarArr: Estamos completamente agradecidos con usted por dedicar tiempo para poder calificarnos. Nos complace muchisimo saber que tuvo una... More

Dallas
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 16, 2014

We stayed one night before a tour, and one night before departing. We found the airport shuttle. Originally we were told we would be charged. When I emailed, they said no charge. The Hotel isn't fancy, but is clean, comfortable, great beds, and has armed guards in the safest part of town. Our first stay, we heard Hard Rock music... More

Was this review helpful? Yes
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear deekerdaisy: We would like to thank you for the time you took to review our hotel. We are pleased to hear that you found the hotel to be clean and comfortable and that you enjoyed our beds. We are also glad to know that you had a quiet stay on your second visit. We really appreciate you coming back!... More

San Diego, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 26, 2014

I stay at the Holiday Inn located in Zona 10 (the safest zona). I had an executive two room suite for $125 a night, plus $22 each night for taxes. There was a free breakfast buffet for one person, whether you had two people or not. The buffet was quite good. There was a heated outdoor pool and exercise room... More

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear pbhomey: We thank you very much for reviewing our hotel. We are pleased to know that you had an excellent stay during your visit to Guatemala City and that you were able to enjoy not only the room but the swimming pool and the fitness center. These last two areas were recently remodeled, so we are really happy to... More

San Salvador
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 3, 2013

This hotel is located in Zona 10 of Guatemala City; probably the nicest area. It is also located right next to the "terminal" for the first class buses to El Salvador, and is a short ride from the airport. As far as location goes, it is excellent. The hotel is older, but has been kept up. The rooms are large/spacious... More

Was this review helpful? Yes 1
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Bryan J: We thank you very much for your review. We are really excited to know that you had an excellent stay. We know how important it is to keep our rooms updated, specially when we are located in one of the best areas in the city. Also, having on site the offices to one of the biggest traveling... More

Aberdeen, United Kingdom
Top Contributor
66 reviews 66 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 19, 2013

We spent our last night in Guatamala here as it is in zone 10 and near the airport. I expected it to be rather average but it was in fact excellent! The room was on a high floor so there was no street noise and it looked out over the Hard Rock Cafe. The room was large and spacious with... More

Was this review helpful? Yes 1
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Brandylady: Thank you very much for taking the time to review our hotel. Your comments make us feel really honored because they demostrate that your stay with us was excellent. We have been remodeling our rooms for some time now, for example all of our beds were recently replaced with new ones, so that is why they are firm... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2013

Stayed two nights in November. Located in the Zona Viva, zone 10, the tourist area in Guatemala City. Location is very good with walking access to shopping and restaurants. Walking at night was secure. Complimentary shuttle to and from the airport is a big plus. Rooms are spacious with balconies, but the furniture is showing age and ceiling panels along... More

Was this review helpful? Yes
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear FlyingHawn: We appreciate the time you took to review our hotel. We are pleased to know that you found our staff to be friendly and helpful; achieving that is one of our main goals because it lets us know that our guests feel welcome. We are also glad to know that you liked the area in wich the hotel... More

Kingston, Ontario
Top Contributor
267 reviews 267 reviews
87 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed October 29, 2013

The hotel is well located, being near many restaurants and pubs. The staff throughout the hotel as very friendly and helpful. The hotel itself, however, is only average. The room is a reasonable size but a bit worn with campy decor. The bed was comfortable but the pillows not so much. The lobby bar is soul-less while the restaurant has... More

Was this review helpful? Yes
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Weerobie: We would like to thank you for your comments of our hotel. We are glad to know that you found the staff to be helpful and friendly. Comments like these make us feel excited because that is one of our goals; to have exceptional staff members. However, we are sorry to hear that you didn`t find the rooms... More

San Jose, Costa Rica
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 20, 2013

Due to business I came again to this hotel. There is a gentleman at the front desk who deserves recognition: Byron is his name. But all the staff deserves a recognition, since they were always helpful and making us confortable. WiFi connection is good, but not fast. Ethernet cable is available at the room, and works great.

Was this review helpful? Yes 2
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Enrique D: Thank you very much for the time you took to review us. We are glad to know that our staff`s attention to you has been excellent. Definately comments like yours are our main motivation every day. We will also let human resources know of your comment about Byron; he sure is one of our friendliest staff members.... More

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Additional Information about Holiday Inn Guatemala

Address: 1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Guatemala 4*
Reservation Options:
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Also Known As:
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City
Guatemala City Holiday Inn
Holiday Inn Guatemala Guatemala City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Luxury Hotel in Guatemala City
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of 'The Life Zone' next to business, financial and entertainment centers. Only 5 minutes from La Aurora International Airport. The Holiday Inn Guatemala offers 194 rooms and 10 Jr. Suites with kitchenette, all of them decorated to provide comfort and a peaceful stay to our guests. With a choice of mountain or city view, wall to wall carpeting, cable TV, safety deposit box inside the room, two telephone extensions, wireless internet, central air conditioning, radio and alarm clock, coffee maker, iron and ironing board and electronic keys. For your convenience,Holiday Inn Guatemala provides business center facilities. Seven meeting rooms and audiovisual equipment for conferences and events from 10 to 300 people. ... more   less 
Number of rooms
210

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