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Holiday Inn Guatemala

4.0 of 5 1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
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Holiday Inn Guatemala
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Holiday Inn Guatemala
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188 reviews from our community

Traveler rating
    44
    92
    32
    14
    6
See reviews for
25
28
23
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Singapore
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've stayed here a couple years ago and had a good memory of the hotel, but coming here now I noticed that this hotel is in need of a renovation. The rooms are big, but have seen better days (although everything was working). Beds are comfortable and rooms come with safe and iron/ironing board. The problem is that all rooms... More 

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Dhahran, Saudi Arabia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This. is a very nice. hotel in the heart of Guatemala in Zona 10. There are many restaurants where we could eat. The Oakland Mall is a few blocks from this hotel. It has nice and friendly service. We got an upgrade and got a junior suite. It was very spacious and had everything you would need for cooking and... More 

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oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Capri227: We are thankful that you take your time to write us, your comments are very important to us. We love to hear that our location was one of the most important factors and convenient for you, and it is great to see that our staff is doing a great job with our clients, also it is very good... More 

Minnesota
Top Contributor
91 reviews 91 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First, we had excellent, patient service. Over all we were quite happy with the room. But some of us want to help hotels make the experience better for the next person. So here is the picky traveler's little list. None of these should keep you from staying there. The room was fine but has a weird feature - there was... More 

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oordonez, Guest Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Puffinmom Thank you for taking the time to comment about your stay with us. Comments from guests like you make us want to do our job better every day. We appreciate your remarks and we will let the people involved know about them. We know you have a lot of choices to stay when you visit our country, and... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have to admit I was not sure exactly what I was going to get when I booked it. I was VERY pleasantly surprised. The room was very nice and the bed was equally comfortable. I would recommend the property to anyone. I am not sure what the comments were about the internet, because I had no problem with it... More 

Was this review helpful? Yes
oordonez, Guest Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Leaslatt: We are thankful that you take your time to write us, your comments are very important to us. We are glad you enjoyed staying with us, and we appreciate your recommendation in this page. We are committed to make our guests feel welcome when they stay with us, and it is very good to see that we are... More 

Ottawa, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel with my wife while on a recent business trip and found it to be a very good experience. The hotel was clean and comfortable, close to many amenities. In addition, it was located in Zone 10, making it a more secure environment. The restaurant was reliable although not terribly creative. The pool area was very... More 

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oordonez, Guest Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Tr2dis Thank you for taking the time to let us know about your experience with us, We are very greatful for your comment. Is great to see that our staff is doing a great job with our clients, we appreciate your remarks and we will let the people involved know about them. Looking forward to have your visit again.... More 

San Salvador Department, El Salvador
1 review
2 of 5 stars Reviewed 4 weeks ago

I have stayed at The Holiday Inn before when traveling to Guatemala, and I called two nights ago to ask about room availability for the 75 dollar a night rooms. It was just me, but I thought it might be nice to come a night early because I am travelong to Antigua, and wanted to break up the drive from... More 

Was this review helpful? Yes
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Brooke We are thankful that you take your time to write us, sincerely your observations are very important to us, We appreciate your remarks and we will let know your observations to the departments involved. We will be glad to you, to have us on your hotel choices on your next visit to Guatemala, and have the opportunity to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

One of the best when combining price (one of the lowest prices) and hotel quality.... Had stayed here for 3 times and always have been happy with the treat they give to costumers. Front desk is always kind... they have food dispensing machine on the building if you are hungry too late in the nigth ....

Was this review helpful? Yes
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Carlos B: We appreciate that you took the time to comment about our property. Comments from guests like you make us want to do our job better every day. We are pleased that our facilities have fulfilled your expectations. and it is great to see that our staff is doing a great job with our clients, also it is... More 

Arlington, Virginia, Usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2014

I've stayed in this hotel twice over the past three months, for two weeks and one week periods. The rooms are surprisingly quiet for a hotel of this size -- and for one located next to the main drag (Reforma). Rooms are what you would expect in a chain -- no mini-bar, but they provided a refrigerator (although one didn't... More 

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oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear LAH606: Thank you for taking the time to post your comments about your stay at our property, comments from guests like you make us want to be better every day. We have noticed each comment and we let them know to each person in charge of them, so we can do something to make your next stay better than... More 

Phoenix, Arizona
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 10, 2014

First off, I stayed at this hotel about 3 years ago and it could have changed since then. I am only reviewing this because Trip Advisor suggested it. When I stayed there it was a good experience. The hotel was clean, the room was large, the bed was comfortable. One this I do remember is that the staff spoke very... More 

Was this review helpful? Yes
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear A to Z: Thank you for taking the time comment about your stay and about our hotel, comments from guests like you make us want to do our job better every day. We appreciate your remark and we will let know your observation to the department involved. We understand you have a lot of choices when you book your... More 

Portland, Oregon
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 8, 2014

This is a well-located hotel in downtown GC. My second visit reinforced the first. It has comfortable rooms, good wifi and a much better than average breakfast. On good days, the view of the surrounding mountains is quite nice as well.

Was this review helpful? Yes
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Bob N. Thank you for taking the time comment about your stay and about our hotel, comments from guests like you make us want to do our job better every day. We love to hear that our location was one of the most important factors and convenient for you. and we are pleased that our facilities have fulfilled your... More 

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Additional Information about Holiday Inn Guatemala

Address: 1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Guatemala 4*
Number of rooms: 210
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Also Known As:
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City
Guatemala City Holiday Inn
Holiday Inn Guatemala Guatemala City
Hotel Style:
#5 Luxury Hotel in Guatemala City
#13 Business Hotel in Guatemala City

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