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All 46 Guatemala City hotels

Holiday Inn Guatemala

4.0 of 5 Hotel   |   1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
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Holiday Inn Guatemala
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Ranked #16 of 46 hotels in Guatemala City
A recent review
3 of 5 stars reviewed 6 days ago
Avicultura Miami, Florida
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134 people have reviewed this hotel

Traveler rating
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    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Top Contributor
77 reviews 77 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is nice, I have been here a few times and most of my employees go there, price was ok for the first nights, by mistake we book only two nights, so when we asked for the 3rd night, they say sorry but the extra night is so much more, not nice, I will really think to send my... More

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Avicultura: We would like to thank you for taking the time to review our hotel. We are really excited to know that you like the location of our hotel; indeed it is in a very convenient place near many shops, restaurants, and many major business offices. We thank you for trusting us with your employees´ stay. For us, your... More

Lima, Peru
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very standard hotel. Reception desk people ok. Elevator a bit old and slow. Spacious and clean bedroom. I had some problems with the room identification as the phone line was crossed with the side room. So during breakfast they had an issue identifying my room number. They fixed the issue but this should not happen in a... More

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear DagoSan50: Thank you very much for reviewing our hotel. Your opinion is very importat for us. We are glad to know that you enjoyed many of the services that we offer. We make a great effort to keep all of our areas clean and tidy. We have a different menu of pillows in each of our rooms to ensure... More

chelmsford. uk
Top Contributor
103 reviews 103 reviews
56 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here one night as part of tour group. Set In area that felt safe to walk around in the evening. Beds comfy , great shower. Buffet breakfast but hotel really busy and we were shown to a side room. Service and food was good. Pool looked nice with a seating area. One moan though.......if you are part of the... More

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear SUNTAN47: Thank you very much for taking the time to review our hotel. We are thrilled to know that you had a pleasant stay. The location of our hotel is one of the best areas of Guatemala City; we are located lear many restaurants, shopping malls, and entretainment places. Our hotel has also been going through remodelations so we... More

Kelowna
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2014

The staff is excellent –from the reception desk, to the restaurant, to housekeeping, to the porters – all were always ready to go above and beyond to make our stay the best possible! This hotel is well situated in Zona 10; within walking distance to two large malls (with cinemas, coffee shops, etc), close to many fine restaurants and a... More

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Irene B: We are very honored to know that you had an excellent stay with us. We feel excited to hear that you found our staff to be friendy and helpful in all of the areas of the hotel. We work really hard everyday to ensure our guests feel welcome. We know that our location is one of the... More

Boston/New York
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 10, 2014

I have stayed many times at the Holiday Inn Guatemala City and this is a solid value for money hotel. No frills, but the beds are good, the staff is professional and friendly, property is clean. I had a couple of issues that maintenance addressed right away.

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Sophie r: We would like to thank you for reviewing our hotel. We are very excited to hear that you show your preference towards us by always coming back. We really value your preference. Knowing that you are very pleased with the service that our staff provides is one of the biggest compliments that we could get. Each one... More

Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 3, 2014

Although most hotels in Zona 10 were booked solid due to a large event in the city, the Holiday Inn was able to accommodate us (four rooms) for a single night stay. I have IHG rewards, and I was automatically upgraded to the executive floor. Although I've stayed there before, this time it felt fresh and new. The rooms are... More

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review
Google Translation

Estimado FerMarArr: Estamos completamente agradecidos con usted por dedicar tiempo para poder calificarnos. Nos complace muchisimo saber que tuvo una... More

Dallas
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 16, 2014

We stayed one night before a tour, and one night before departing. We found the airport shuttle. Originally we were told we would be charged. When I emailed, they said no charge. The Hotel isn't fancy, but is clean, comfortable, great beds, and has armed guards in the safest part of town. Our first stay, we heard Hard Rock music... More

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear deekerdaisy: We would like to thank you for the time you took to review our hotel. We are pleased to hear that you found the hotel to be clean and comfortable and that you enjoyed our beds. We are also glad to know that you had a quiet stay on your second visit. We really appreciate you coming back!... More

San Diego, California
Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 26, 2014

I stay at the Holiday Inn located in Zona 10 (the safest zona). I had an executive two room suite for $125 a night, plus $22 each night for taxes. There was a free breakfast buffet for one person, whether you had two people or not. The buffet was quite good. There was a heated outdoor pool and exercise room... More

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oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear pbhomey: We thank you very much for reviewing our hotel. We are pleased to know that you had an excellent stay during your visit to Guatemala City and that you were able to enjoy not only the room but the swimming pool and the fitness center. These last two areas were recently remodeled, so we are really happy to... More

San Salvador
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 3, 2013

This hotel is located in Zona 10 of Guatemala City; probably the nicest area. It is also located right next to the "terminal" for the first class buses to El Salvador, and is a short ride from the airport. As far as location goes, it is excellent. The hotel is older, but has been kept up. The rooms are large/spacious... More

Was this review helpful? Yes 1
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Bryan J: We thank you very much for your review. We are really excited to know that you had an excellent stay. We know how important it is to keep our rooms updated, specially when we are located in one of the best areas in the city. Also, having on site the offices to one of the biggest traveling... More

Aberdeen, United Kingdom
Top Contributor
52 reviews 52 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 19, 2013

We spent our last night in Guatamala here as it is in zone 10 and near the airport. I expected it to be rather average but it was in fact excellent! The room was on a high floor so there was no street noise and it looked out over the Hard Rock Cafe. The room was large and spacious with... More

Was this review helpful? Yes 1
oordonez, Front Office Manager at Holiday Inn Guatemala, responded to this review

Dear Brandylady: Thank you very much for taking the time to review our hotel. Your comments make us feel really honored because they demostrate that your stay with us was excellent. We have been remodeling our rooms for some time now, for example all of our beds were recently replaced with new ones, so that is why they are firm... More

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Additional Information about Holiday Inn Guatemala

Also Known As:
Holiday Inn Guatemala Hotel
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City
Guatemala City Holiday Inn
Holiday Inn Guatemala Guatemala City
Address: 1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Guatemala City
#12 Business Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Guatemala 4*
Official Description (provided by the hotel):
Conveniently located in the heart of 'The Life Zone' next to business, financial and entertainment centers. Only 5 minutes from La Aurora International Airport. The Holiday Inn Guatemala offers 194 rooms and 10 Jr. Suites with kitchenette, all of them decorated to provide comfort and a peaceful stay to our guests. With a choice of mountain or city view, wall to wall carpeting, cable TV, safety deposit box inside the room, two telephone extensions, wireless internet, central air conditioning, radio and alarm clock, coffee maker, iron and ironing board and electronic keys. For your convenience,Holiday Inn Guatemala provides business center facilities. Seven meeting rooms and audiovisual equipment for conferences and events from 10 to 300 people. ... more   less 
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