Crowne Plaza Guatemala (Guatemala City) - Hotel Reviews

Also Known As:: Crowne Plaza Guatemala Hotel; Crowne Plaza Guatemala Hotel Guatemala City; Crowne Plaza Guatemala City; Guatemala City Crowne Plaza; Crowne Plaza Guatemala Guatemala City

Address: Avenida Las Americas 9-08 | Zona 13, Guatemala City 01013, Guatemala

Phone Number:

Region: Guatemala > Guatemala Department > Guatemala City

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Family Hotels in Guatemala City

#9 Business Hotels in Guatemala City

Price Range: $

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Wake up to brilliant, golden sunrises peeking over volcanic hills each morning you stay at our hotel's property in Guatemala City. The Crowne Plaza® Guatemala hotel, located in beautiful Zona 13 and just two miles from La Aurora International Airport (GUA), offers both comfort and convenience.In case you're visiting for meetings with local companies, you'll be glad to know that Copa Airlines, OEA, Solel Boneh and Ericsson are close to our hotel's location.While in Guatemala City, guests find plenty of exciting attractions nearby, including the Central Market, Civic Center and Oakland Mall. Find out more about our culture by visiting the National Museum of Archaeology and Ethnology, or take a day-trip to the charming city of Antigua. We're just minutes from "Zona Viva," too, where all the excitement happens!When you choose to stay with us in Guatemala City, our hotel provides perks like free high-speed, wireless Internet access, so you can keep in touch with the office. To help you relax, we also offer a wonderful spa with services like steambaths, saunas and massages, as well as the Crowne Plaza Sleep Advantage® Program amenity kit. Make your reservations today! ... more less

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IvanMexico

Mexico

Senior Reviewer

10 reviews

4 hotel reviews

Reviews in 8 cities

10 helpful votes

“Not for doing business”

Reviewed April 21, 2013

The Hotel definitly need maintenance. The elevators dont work very well, the internet service is a nightmare, and the cold and hot water in the shower are bad label. Yes I waited 10 minutes openning both hot and cold water when I realized they were swap. I was really suprise this hotel can have the Crown Plaza brand name My... More

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Dear guest: Thank you for thinking about us for your stay. We appreciate your comments because that is how we can improve our service. We are ready for your next stay with us and take the opportunity to greet you. We took your comments to improve new actions to satisfy your needs. It is good to know that our staff... More

MariaRemy

Cali, Colombia

2 reviews

Reviews in 2 cities

“"So-So"”

Reviewed March 28, 2013

Rooms: Spacious, good beds, clean. The bathroom needs renovation it looks old (as the whole hotel does). The water in the shower does not get very hot. Food: Breakfast buffet is worthy plenty of choice, good service. Location: Close to the airport, with free shuttle airport service. No restaurants at walking distance. Service: The front desk staff is a little... More

Khazimba Z

Guatemala City, Guatemala

Contributor

18 reviews

3 hotel reviews

Reviews in 3 cities

3 helpful votes

“Good Hotel”

Reviewed March 19, 2013

This is a nice place with good service and good food, but they always down the quality , the first time I visited here all was great, the second time instead the food was not so good and the room had problems with the air conditioning . But its acceptable because it not cost a lot. Badly they had some... More

See 11 more reviews by Khazimba Z for Guatemala City

Dear guest: Receive a warm greeting from Crowne Plaza Guatemala team. Thank you for your feedback about your stay with us. As far as the inconvience you told us before it must have been a misunderstading since none of our employees has been arrested , I am sure it was a mistake. If you have any conserns or questions do... More

grknyc

Brooklyn, New York

Senior Contributor

42 reviews

20 hotel reviews

Reviews in 23 cities

78 helpful votes

“Great Location - Safe - Quiet”

Reviewed March 15, 2013

This Hotel is a little dated, but very well maintained. Can still be called a Crowne Plaza. The rooms were very comfortable, and it had good work space. The room was clean and had a flat screen TV. On 30 minutes from the airport and close to the Zoo and marketplace. This property has a good Spa and if you... More

Was this review helpful? Yes 5

Dear guest: Thank you for choosing the Crowne Plaza Guatemala! I am pleased you did like our service. Please don't hesitate to contact me if you require additional information in this or other matters. I appreciate your feedback as this is our best resource for improving guest services. Best regards, Maria Josee Navarro Revenue Manager/ Groups and Conventions Manager More

iingua

Rio Dulce Guatemala

34 reviews

9 hotel reviews

Reviews in 15 cities

13 helpful votes

“I've been staying here for years”

Reviewed March 9, 2013

and I still stay at the Crowne Plaza. I love the breakfast buffet (included) and the rooms are nice and clean. I like the location, it is possible to walk to the zoo, the artesania market and to visit the museums from here. It is also very accessible to Zone 10 where I do most of my shopping. I prefer... More

Was this review helpful? Yes 1

Dear guest: It was a pleassure to have you here again. to contact you again and know that your stay at our hotel was confortable. Please don't hesitate to contact me if you are going to travel again to Guatemala, 'cause the doors of this house always will open to receive you. Thanks for your comments, which are so important... More

Caraduras

San Antonio, Texas

10 hotel reviews

Reviews in 18 cities

9 helpful votes

“Pleasant stay, nice rooms, good food, easy access”

The Crowne Plaza is conveniently located near the airport on Avenida Las Americas. I found the staff very friendly and most were bilingual. The rooms offered comfortable beds, a large flat screen TV and small work table. You will find a well equipped exercise room on the top floor with great views of the city. They offer a nice breakfast... More

Dear guest: It's so good to know that you enjoyed your stay at out home. Thanks for your comments. Please, let me know if you will be back, so we'll be ready to receive you again. Regards, Maria Josee Navarro Revenue Manager/ Groups and Conventions Manager More

Garryb95

12 reviews

8 hotel reviews

Reviews in 10 cities

4 helpful votes

“Great service!”

Reviewed March 4, 2013

The hotel is very close to the airport and they provide a shuttle every 30 minutes. The service is very good and very friendly. The facility is dated and could use some renovation but overall nothing to complain about. If you have any problems, ask to speak to Perla. She is the one of those people you always hope to... More

Dear guest: It's a pleassure to contact you again and know that your stay at our hotel was confortable. Please don't hesitate to contact me if you are going to travel again to Guatemala, 'cause the doors of this house always will open to receive you. Best regards, Maria Josee Navarro Portillo Revenue Manager/ Groups and Conventions Manager More

manilapacman

Forest, Virginia

Top Contributor

167 reviews

36 hotel reviews

Reviews in 65 cities

103 helpful votes

“Quiet rooms, great views, nice restaurant!”

Reviewed February 24, 2013

I really enjoyed my stay here. The standard room had an excellent view overlooking the airport runway with volcanoes behind it. Lots of fun plane spotting! Even though it's right next to the airport, there weren't any noise issues at all. Room was comfortable and well-appointed. I appreciated the added security on each floor and felt very safe here. Wi-Fi... More

Dear Guest: Thank you for staying with us and to let us satisfy your needs. It is good to hear that you have enjoyed our restaurant and the room view that we offer. It a pleasure to tell you that beside being close to the airport and a few restaurants, now we are offering transportation to spots in the city... More

DH14

Maidenhead

21 reviews

11 hotel reviews

Reviews in 19 cities

6 helpful votes

“Good breakfasts, awkward location for eating out”

Reviewed February 7, 2013

The location is great for the airport - just 5 minutes away. But it's awkward for eating out. Sure, there's a Mexican down a side street, a MacDonalds, TacoBell and Burger King close by. But the best place for restaurants and an evening stroll is a couple of miles away around Plaza Fontabella shopping mall. Guatemala City is not a... More

Dear Guest: Thank you for thinking about us for your stay. We appreciate your comments because that is how we can improve our service. We are ready for your next stay with us and take the opportunity to greet you. We took your comments to improve new actions to satisfy your needs. It is good to know that you enjoy... More

Dani2376

Flores, Guatemala

6 reviews

“Much needed luxury after 3 weeks in the jungle”

Reviewed February 3, 2013

We stayed here for our last night in Guatemala before catching an early flight to Costa Rica. It was lovely to enjoy a bit of luxury like the comfy, big beds, a bath, a hairdryer and room service after 3 weeks of volunteering in the Guatemalan jungle. We thoroughly enjoyed staying there. The free bus shuttle to the airport was... More

Dear Guest: Thank you for your preference. We appreciate your feedback, that is how we can get closer to our guests. Please do not hesitate to contact us anytime. You are always welcome to your home in Guatemala. Maria Josee Navarro/ Revenue Manager/ Groups and Conventions Manager More

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Crowne Plaza Guatemala Hotel, Guatemala City

Crowne Plaza Guatemala

116 reviews from our community

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