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Crowne Plaza Guatemala

3.5 of 5 Avenida Las Americas 9-08 | Zona 13, Guatemala City 01013, Guatemala
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Crowne Plaza Guatemala
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Crowne Plaza Guatemala
Crowne Plaza Guatemala
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285 reviews from our community

Traveler rating
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    20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago NEW

The staff throughout the hotel: bell hops, room service, front desk clerks, maids, shuttle service drivers, all made me feel welcome and also recognized me upon my two returns to the hotel as I was using it as a jumping off site to visit various other cities in the region. It was clean and quiet, a subtle luxury for a... More 

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Guatemala
1 review
5 of 5 stars Reviewed 2 weeks ago

Definitely would recomend Crowne plaza Guatemala Hotel, nice rooms , great food ,was greeted at front desk with an smile and great attitude, nice job Ivonne De Leon, and everyone else that greeted us,keep it up

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Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Crowne Plaza for a couple of nights while visiting Guatemala. It was close to the airport, about a 10 minute drive. The hotel was clean and friendly. We were greeted by Edna Fuentes and she was super helpful. Her hospitality made our stay just great. I would definitely come back and recommend our... More 

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Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great experience, good food and service , recommended for business travellers specially , good ambiance and meeting place too, casino attached is not that great experience....................................................................................

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1 review
5 of 5 stars Reviewed October 30, 2014 via mobile

When muy parents have to made a conferences, they choose this hotel because they got a beautiful instalantion and it's pretty cleaner and gorgeous. The people is so kind there and have a nice service. It got all what you need!!

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Parkland FL
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 24, 2014

I stayed at the Crowne Plaza in Guatemala City for a Business trip. The hotel is somewhat outdated, however the rooms are comfortable and clean. I upgraded to the Club Floor and was able to get some snacks and drinks in the evening. The Restaurant has buffet both for Lunch and Dinner, it was OK but somewhat expensive. I was... More 

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Cape Town Central, South Africa
Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 21, 2014

When my itinerary was trashed by a tropical downpour, and the airline found me a place to overnight until service was restored, I was whisked to the Crowne Plaza. It really wasn't fair to the poor hotel - I had just had 5 nights in 7* accommodation at La Antigua's Casa Santo Domingo, which had completely spoiled me. It was... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Guatemala, responded to this review

Dear A-Nutty-Prof, Thank you for taking the time to share your thoughts regarding your stay at our hotel. I am pleased to know that you have regarded your stay as a comfortable one and pleased to note that you the level of service is up to your par. On the other hand, I regret to know that some of the... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

I went to Guatemala in early October and I chose to stay at the Crowne Plaza. The staff was incredibly nice to me. When I asked them for places to go just to hang out they'll give their opinions. I like to travel a lot and I'm very observant with the front desk staff. Edwin Castillo was really nice to... More 

Was this review helpful? Yes 2
Crowneguatemala, Gerente at Crowne Plaza Guatemala, responded to this review

Dear Guest, Thank you for your preference and the time you spend for give us your comment. Our purpose is always the satisfaction of our guests and your stay has been pleasant, You will be welcome in your next stay Best Regard More 

1 review
5 of 5 stars Reviewed October 16, 2014 via mobile

Well I just wanted to say that my name is michel nuff I really enjoy everything this hotel offered couple days ago specifically Edwin Castillo at the front desk he really took care of me great food great services always willing to help you

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Crowneguatemala, Gerente at Crowne Plaza Guatemala, responded to this review

Dear Guest, Thank you for your preference and the time you spend for give us your comment. Our purpose is always the satisfaction of our guests and your stay has been pleasant, You will be welcome in your next stay Best Regard More 

1 review
5 of 5 stars Reviewed October 15, 2014 via mobile

I had a grate time in this hotel, the installations are really good, the rooms needs a little bit of remodelation but they are comfortables, the service of the employers are excelent...Ivonne De Leon its a grate receptionist!

Was this review helpful? Yes
Crowneguatemala, Gerente at Crowne Plaza Guatemala, responded to this review

Dear Guest, Thank you for your preference and the time you spend for give us your comment. Our purpose is always the satisfaction of our guests and your stay has been pleasant. You will be welcome in your next stay. More 

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Additional Information about Crowne Plaza Guatemala

Address: Avenida Las Americas 9-08 | Zona 13, Guatemala City 01013, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Guatemala 3.5*
Number of rooms: 183
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Also Known As:
Crowne Plaza Guatemala Hotel Guatemala City
Crowne Plaza Guatemala City
Guatemala City Crowne Plaza
Crowne Plaza Guatemala Guatemala City
Hotel Style:
#4 Spa Hotel in Guatemala City
#6 Family Hotel in Guatemala City
#12 Business Hotel in Guatemala City

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