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Conquistador Hotel & Conference Center

via 5 4-68 zona 4, Guatemala City 01004, Guatemala
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Conquistador Hotel & Conference Center
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Conquistador Hotel & Conference Center
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64 Reviews from our TripAdvisor Community

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Traveler rating
    21
    19
    11
    6
    7
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15
9
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (14)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (12)
All months
1 review
4 of 5 stars Reviewed 4 days ago NEW

I had the opportunity to visit this hotel. All the attentions were above my expectation. All the crew at the hotel were very kind and always willing to help. Neat rooms, excellent service, great food, always caring about details. Thanks again for making my stay very pleasant.

Was this review helpful? Yes
New York
1 review
5 of 5 stars Reviewed 1 week ago

Had a great time staying at the hotel real cleanliness and will recommend others to stay hope to see you again soon and the food at the sports bar was excellent me and my wife enjoyed our stay there👍🏽👍🏽

Review collected in partnership with this hotel

Was this review helpful? Yes
hotelconquistador, General Manager at Conquistador Hotel & Conference Center, responded to this review

Dear Ashby M: Thanks very much for share your experience with the rest of traveller. It´s really nice to hear that you enjoy your stay with us and do you consider recommend our hotel to others, appreciate your mention about the cleanliness and the food at the sport bar. Will be a pleasure to welcome you soon to our hotel.... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Well tended and clean. I always felt safe. The maid service was excellent. I had no worries about the safety of my things. The kitchen staff worked hard to please us, and they were courteous. The food was good and nice presentation.

Was this review helpful? Yes
hotelconquistador, Director General at Conquistador Hotel & Conference Center, responded to this review

Dear EFHHD: Thanks very much for your review and a good reference about our hotel and the conference center facilities, will be a pleasure to welcome you again to our hotel soon. Regards More 

Lima, Peru
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Honestly is not my first choice for hotels, but hey, I am a young guy who likes to sleep in hostels and have fun, now worrying if I look bad in the morning. The hotel is better suited for business traveler, it has all the amenities plus a pretty good breakfast.

Was this review helpful? Yes 1
hotelconquistador, Director General at Conquistador Hotel & Conference Center, responded to this review

Dear Eddypartyrock: Thanks very much for share your opinión with the rest of traveller community, we really appreciate your time and your mention like a good hotel hotel for business traveler, to be honest we have plenty options for MICE(Meetings, incentives, conferences, and exhibitions) and also for ordinary traveler. The door will be open if you have in mind back... More 

Oakland, Oregon
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed April 27, 2015

We were down the street on biz and I was feeling lousy and we had to return early. This hotel was right there so we walked in $125 for a room for 2 with tax up before 8 back by 9 and a bag of fruit was gone from my room? They returned it when we called, said they thought... More 

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hotelconquistador, Director General at Conquistador Hotel & Conference Center, responded to this review

Dear DeliaLop: Thanks for sharing your experience, we take note of your remarks to improve the perception of our future customers. We respect your opinion but we believe we offer a good value for money. If you choose to visit us again will be a pleasure to welcome you. Best Regards More 

1 review
2 of 5 stars Reviewed March 18, 2015

Old hotel, bad service, dirty rooms and awful internet service. I've to book in this hotel because of last minute reservation availability, every other good hotel was full. I am not coming back, ever.

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hotelconquistador, Gerente at Conquistador Hotel & Conference Center, responded to this review

Dear Alvaro F, Thanks very much for share your opinion it´s very important for us in order to improve our service,we would like to apologize for the inconvenience. Kind Regards More 

Travelers are raving about these Guatemala City hotels

Rowland, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 17, 2015

This hotel needs major renovation. one elevator and it is small. There is only 1, 3 prong outlet in the bathroom, all of the rest are 2 prong. No coffee pot. They did not want to give us the wifi code. If you go downstairs to the business center, all of the computers are in spanish. I could never get... More 

Was this review helpful? Yes
hotelconquistador, Director General at Conquistador Hotel & Conference Center, responded to this review

Dear Randall C, Thank you very much for your comment, the opinion of our customers is important to us and helps us to improve our service, we are working in his remarks because our main mission is the satisfaction of our customers. Regards More 

Tel Aviv, Israel
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed February 27, 2015

This hotel has seen better days. It is old and unfashionable and definitely needs renovation. The two different rooms I stayed in smelled stale and the so called "free wi-fi" did not work in one of the rooms. Breakfast was included and was good. The hotel staff were friendly, although not all of them spoke English.

Was this review helpful? Yes
hotelconquistador, Gerente at Conquistador Hotel & Conference Center, responded to this review

Dear ELG1946: We appreciate your point of view, your opinion is very important and will help us to offer better services quality. Thanks very much for mention the friendly treatment of our staff. Kind Regards More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 14, 2014

I attended a conference there this week, the conference room was quite small and we had to move around to a different one a couple times because the hotel was packed, but in general it was quite cozy. The food and the service is good. The parking area is also somewhat small, buy with a little manuevering everyone fits! This... More 

Was this review helpful? Yes
Quetzaltenango, Guatemala
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed August 30, 2014

Came to this 40 something hotel because it is located close to the start and finish line of Guatemala city's half marathon. I travel with my wife and daughters to several running competitions every year. We waited more than one hour for a room to be shown to us, and when we were finally taken to the room we decided... More 

Was this review helpful? Yes 2
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