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Barcelo Guatemala City

Travelers' Choice award winner
4.5 of 5
Hotel website
7 Avenida 15-45, Guatemala City 01009, Guatemala
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Barcelo Guatemala City
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Ranked #6 of 48 Hotels in Guatemala City
A recent review
4 of 5 stars reviewed 2 days ago
GypsieeRose
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822 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Barcelo' used to be Pan American I guess as it comes up that way on Google maps. It's extremely close to the hotel. The area behind the hotel has a few places you can walk to to view the sites and the main road has some historical sites you can see. Overall, if you only have a few days, it's... More 

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Queenstown, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed just one night in transit from US to Antigua, Guatemala. Staff was very accommodating. Was able to communicate with them by email before arrival, and when experiencing flight delays enroute. Airport shuttle (no extra charge) was waiting for me at airport; driver pretty fluent in English. Room and bed were comfortable. Included two small balconies with sliding glass doors.... More 

Was this review helpful? Yes 1
Chicago
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here twice during a recent trip, once because of a flight that came in late and another because of a very early morning flight. The staff was helpful, the building was pleasant and felt secure. The beds were quite hard, but the rooms were fairly spacious and quite clean. The breakfast buffet (included in our rate) was delicious... More 

Was this review helpful? Yes 1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service, location and staff. Its always motivating receive such appreciations from our guest. This will help us to keep our high service standards. Hope to see you soon in Guatemala. Best regards. More 

Miami, Florida
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night only with my family. Overall experience was great. Good and clean room , great check inn staff very helpful and comprehensive with our needs. Free shuttle complimentary service was on time and perfect to get to the airport. We arrived late but we had several options for dinner at the same hotel so everything was as... More 

Was this review helpful? Yes 1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards More 

Miami, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at this hotel. This hotel is very close from Aurora International Airport. (you can literally see the runaway from the hotel), somehow the aircraft did not bother me. The hotel offers free airport shuttle. It is located in the financial district of Guatemala City, lots of banks and restaurants nearby within a few blocks walking... More 

Was this review helpful? Yes 1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

Guatemala City, Guatemala
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Barcelo was renovated several years ago. It is one of the best and most modern hotels in Guatemala City. The hotel entails a few restaurants and bars as well as a gym and a swimming pool. The pool is one of the largest pools that hotels in Guatemala City offer. The drawback is that this hotel is located in Zona... More 

Was this review helpful? Yes 1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

Woodland, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I asked to be waken up at 3:30. as soon as I received the phone call I asked to send somebody to pick up my luggage I had 2 big bags, 50 pounds each, my carry on and a purse. I knew that the shuttle was living at 4 AM sharp. They didn't arrived and I left the room pushing... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Our family is involved in non-profit high stress work in Guatemala and the Barcelo has always been a place to get away for a night or two two or three times a year. Great service, the breakfast buffet, close location to the malls and other activities in the city make it an ideal place. Sunday mornings the Avenida Reforma is... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

Mexico City, Mexico
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Barceló Guatemala City has really good service, however by being in an old building that had its renewal a while ago (that's how it looks), you can have some experiences that are not really pleasant. Room: noisy A/C, carpet that doesn't feel very clean, but the worse by far is the shower; my first experience (at 6:00 AM) was a... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

North Wilkesboro, North Carolina
Level Contributor
234 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband oldest son and myself stayed at this hotel 2 nights while in Guatemala. I was so impressed when we walked in to being with this is a beautiful hotel. I found it interesting as well with so many interesting things -- such as a shoe shine station on the floor we stayed on, the ice machine built into... More 

Was this review helpful? Yes 1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards, More 

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