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Barcelo Guatemala City

Travelers' Choice award winner
4.5 of 5
Hotel website
7 Avenida 15-45, Guatemala City 01009, Guatemala
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1 room 1 guest
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Barcelo Guatemala City
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888 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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  • All months
    (888)
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    (254)
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    (242)
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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I led a group of 10 designers on a social design project/trip to Guatemala, booking 5 rooms for 7 nights PROS: - reasonable price/value - convenient location just minutes from the airport - free airport shuttle - beautiful interior design in lobby and common areas - wi-fi (included in our package deal) - the best breakfast buffet I've ever had,... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

San Francisco, California
Level Contributor
16 reviews
8 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My girlfriend and i had a one night stop here before our flight to Nicaragua the next morning. The hotel is large, beautiful and the staff was extremely friendly. The room was spacious and the beds were insanely comfortable. Next time I'm in Guatemala City i'm definitely staying here

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards. More 

Canton of Ticino, Switzerland
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I passed here just a night, Landing at almost at midnight and leaving the early morning. So need to say that my experience was very short. I want to say that at the end this is a good structure in terms of Quality-Price. I fully remained satisfied by the cleanliness and the furnishment of the Hotel. Toilet was clean and... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards More 

New York City, New York
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For the price, this is my favorite stay in Guatemala City. It is safe, has good food, pools, and a partial gym. The rooms are fine. It has a free shuttle to the airport and free breakfast (at least mine was). There are some drawbacks--for example, I had trouble with my keycards. Drinks are expensive so walk down the street... More 

Was this review helpful? Yes 1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I can only recommend staying here if you are attending a conference. It is very convenient and secure. Traffic can be tricky in the city so no reason to be anywhere else. Staff is friendly, rooms are comfortable, albeit dated. Bonus, if you read my posts, I am always happy if water, internet, breakfast and coffee are included in the... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service, location and staff. Its always motivating receive such appreciations from our guest. This will help us to keep our high service standards. Hope to see you soon in Guatemala. Best regards. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice! This place looks pretty inside.. The room was pretty large, I had a nice desk where I could work for a bit. My view from the balcony was very nice and the pool was clean and comfortable. I liked the area, it is very close to the airport I'd say about a 7 min drive... I also found a... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards. More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice infrastructure, comfortable rooms, nice and kind personnel. The restaurants are very good, -not great- and the food variety is remarkable. Local, Japanese, American Dinner, Sea Food, Spanish...they need to catch up a bit with technology and decide whether they want to let their guests sleep late on Sunday morning or have a rock band wake them up at 6:00... More 

Was this review helpful? Yes 1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences . Your comments will help us to continue improving our service and quality standards. Best regards. More 

Easton
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to Guatemala City for a 10 day stay as a family a of 4. We stayed in a 2-level duplex. Parents upstairs and boys on 1st level. Room was clean and well appointed. There is a great fitness and racquet club for hotel guests and members. Fantastic steam room, cardio machines and weights. Pool was lovely and at... More 

Was this review helpful? Yes 1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service, location and staff. Its always motivating receive such appreciations from our guest. This will help us to keep our high service standards. Hope to see you soon in Guatemala. Best regards. More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Went back to Guatemala, and stayed in this nice Barceló hotel, and had the same good experiences: nice service, safe environment, walked around 5 blocks to the mall, and 2 blocks to the supermarket. On the weekend, went to the zoo, very close by. Marvelous experience, and on my next trip I know that Barceló will be my hotel of... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards, More 

Holly Springs, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We needed a hotel near the airport for an early morning international flight and we wanted to be comfortable and safe; this hotel was perfect for that. The front desk was very accommodating when we wanted adjoining rooms. When the door adjoining the two rooms was locked, I called front desk and within "1" minute, someone was there to unlock... More 

Was this review helpful? Yes
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards. More 

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