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Grand Tikal Futura Hotel

Travelers' Choice award winner
Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
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1 room 1 guest
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Grand Tikal Futura Hotel
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318 Reviews from our TripAdvisor Community

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Traveler rating
    149
    110
    32
    14
    13
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52
69
30
94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (318)
  • Mar-May only
    (86)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (60)
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There are newer reviews for Grand Tikal Futura Hotel
See the most recent reviews
Pasadena, Ca
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed July 2, 2015

I was a part of a group of 25 people doing work in Guatemala for a week. For most of us, it was our first visit to the country. The Grand Tikal Futura was certainly memorable for its high caliber appointments and amenities. The location gives great access to the airport but the neighborhood may not be the most pedestrian... More 

Was this review helpful? Yes
Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your most complimentary and detailed review of your recent stay with us. We are truly happy to have left a lasting impression and glad to hear we surpassed your expectations. We have just completed renovating all of our rooms, and know how important is it for our guests to be connected to their loved ones... More 

Guatemala City, Guatemala
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 24, 2015

Grand Tikal Futura is one of the luxurious hotels by the Guatemalan standard. It's well equipped and the staffs are friendly. The room was clean and it was fun to swim in the hotel's pool. The drawback is that this hotel is located rather far from Zona Viva. And the area where the hotel is located is unsafe. So if... More 

Was this review helpful? Yes
Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your review of our property. We appreciate your feedback and are very happy that you found your stay enjoyable. Your comments help us improve and make it a memorable experience for our future guests. Please do not hesitate to contact us for another stay in the future or any... More 

Guatemala City, Guatemala
1 review
5 of 5 stars Reviewed June 22, 2015

We love staying at this hotel! It is so beautiful and relaxing! We enjoy the service and the gorgeous rooms! They keep everything in excellent condition! They help in whatever way they can! It's great!

Review collected in partnership with this hotel

Was this review helpful? Yes
Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your wonderful comment and for choosing to stay with us! We are very happy to hear that you had an enjoyable stay and that it fulfilled your expectations.We just completed renovating all of our rooms, so comments like yours make us very proud. We strive for excellency and love to help our guests with anything... More 

Guatemala City, Guatemala
Level Contributor
6 reviews
5 of 5 stars Reviewed June 9, 2015

Excellent celebration of my birthaday with a dinner with family and friends at the hotel and finishing with a night stay . The food and the service was excellent , all my friends were pleased and final at the eend of the day a nice good night stay at the room of Tikal Futura

Review collected in partnership with this hotel

Was this review helpful? Yes
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Garland, Texas
1 review
5 of 5 stars Reviewed June 9, 2015

A friendly an luxury hotel,great service.and good customer service I have been a customer for many years,and I have no complaints.the food is excellent,and the people is really nice..if you are looking for a safe and nice place this is it!

Review collected in partnership with this hotel

Was this review helpful? Yes
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

1 review
5 of 5 stars Reviewed June 6, 2015

One of the best hotel I stayed in all across the world I am in international sales so need to go every corner of the world however this hotel is "really home away home" somehow they need to improve wifi facilities at lobby bar and restaurant.

Was this review helpful? Yes
Grand Tikal Fut... H, Manager at Grand Tikal Futura Hotel, responded to this review

Dear guest, Thank you so much for taking the time to review your recent stay. We pride ourselves on providing five star service to each and every guest, and are happy that you were able to experience this firsthand. We are thrilled to hear that you felt at home with us, and look forward to many more great stays! Thank... More 

Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 6, 2015

I went for an urgency bussines trip and i couldnt find any room at my usual hotel, but i took a leap of faith in to Grand Tikal Futura... Its far! Way way far from the bussines area.. But when y when into tripadvisor to look for a reservation it sent me to a Hotels.com website, so i did my... More 

Was this review helpful? Yes
Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, We are terribly sorry to hear that you had a bad experience while staying with us. Please accept my sincere apologies. Comments like yours help us to improve our service and we will definitely work hard to fix the situations you mentioned above. We truly hope to see you again in the near future and once again apologize... More 

Houston, Texas
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 4, 2015

Although I found the location to be a bit busy, I found the hotel itself to be very nice. The rooms are very ample and the fact that there is no carpeting in the room is a plus. I did find that due to the high atrium lobby, the noise level can be disrupting if you are trying to get... More 

Was this review helpful? Yes
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Boynton Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Very nice hotel. The rooms were clean and well appointed. Staff was very friendly and eager to please. Service was outstanding. The pool was well maintained and the gym was a little outdated, but well equipped. Look forward to future visits....

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Collingwood, Australia
Level Contributor
69 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 5, 2015

Stayed here for one night as we had an early morning flight the next day. Staff personable, easy check-in, good level of english and spanish. Rooms are spacious, with two double beds (extremely comfortable) overlooking a main highway, although no issues with noise. Good water pressure in shower, the basin/sink area is located just outside of the bathroom. Woken at... More 

Was this review helpful? Yes 1
Grand Tikal Fut... H, Analista de Comercio at Grand Tikal Futura Hotel, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por vuestra preferencia y sus comentarios, nos ayudan a ofrecerle siempre el mejor servicio con los... More 

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