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Grand Tikal Futura Hotel

Travelers' Choice award winner
Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
Hotel amenities
Grand Tikal Futura Hotel
Best prices for: 1 room 1 guest
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Ranked #5 of 48 Hotels in Guatemala City
A recent review
5 of 5 stars Reviewed January 20, 2015
EDS71 Singapore, Singapore
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278 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
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  • Mar-May only
    (86)
  • Jun-Aug only
    (71)
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There are newer reviews for Grand Tikal Futura Hotel
See the most recent reviews
Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 20, 2015

The renovations have transformed the hotel. It is a very comfortable place to stay. New staff have improved the level of English and the hospitality. Airport pick up was efficient. Check in and check out were flawless. Room cleaning was perfect - although more bottles of water would have been nice. The lounge remains very pleasant, but it is hard... More 

Was this review helpful? Yes 1
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 31, 2014

I stayed 5 nights in this hotel using it as a base for my day-trips to Tikal, Antigua, Lake Atitlan and the Santa Teresita hot springs. I was very happy with my stay. The hotel is very clean and modern, and the gym and pool are very good quality, far above average for a hotel gym, more like an indoor... More 

Was this review helpful? Yes 2
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014

The combination of price, room quality, gym... makes this the best hotel in Guatemala City. Had stayed several times... has Miraflores mall next to it where you can go to Cinepolis movie theatre to see movies. Also they have a very nice restaurant in the hotel... usually when you book you can ask for a combo that includes breakfast for... More 

Was this review helpful? Yes 2
Grand Tikal Fut... H, Community Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Guatemala
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 29, 2014

This hotel is very nice in its interior but horrible service! At the website I ordered the hotel it says free shuttle to the airport on request, this was not the case. They have fixed hours and as I needed to be at airport at 4 am they just told me I need to take a cab. It was not... More 

Was this review helpful? Yes 1
Grand Tikal Fut... H, Community Manager at Grand Tikal Futura Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios, nos ayudan a siempre brindarle un mejor servicio. como aclaración en la página... More 

Antigua, Guatemala
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 16, 2014

Ok, I called from Mexico to make a reservation the same day as I was going to arrive. I assumed based on the reservation I made that everything would go smoothly... After all, trip adviser says this is a four star hotel. Below are the reasons that I as a seasoned traveler am only giving this hotel one star: 1.... More 

Was this review helpful? Yes 5
Grand Tikal Fut... H, Community Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Santa Catarina Palopo, Guatemala
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2014

My husband and I stayed over night at Grand Tikal Futura Hotel in Oct. after having a check up at Centro Medical. Our stay could not have been nicer. Excellent staff. The Asia Wok restaurant was a special treat. This will be our hotel to stay in on our return trips to the city. We live a Lago Atitlan and... More 

Was this review helpful? Yes 1
Grand Tikal Fut... H, Community Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Trujillo Alto, Puerto Rico
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 24, 2014

I stay here for almost one week. This hotel is super nice, very clean, helpful staff, very secure and on a good zone. It has a shopping mall under so its easy to access either shopping or food. Price is good for this location.

Was this review helpful? Yes
Grand Tikal Fut... H, Director Comercial at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Contributor
15 reviews 15 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 18, 2014

This was my recent experience in Guatemala City. This hotel is an excellent property operated by a great staff of well service oriented people. All facilities are in Top shape and cleanliness is noted everywhere. Service in rooms and all other hotel amenities is exceptional. Security is not a concern, place is always taking care of by professional security personnel.... More 

Was this review helpful? Yes
Grand Tikal Fut... H, Director Comercial at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Panama
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 10, 2014

I had stayed there off and on for 3 years. The breakfast buffet was fabulous. So I went to Expedia to book a room and one was 89$ with no breakfast and the other was 130 something and said "breakfast included" so I took the more expensive one. When I got there I asked where is my breakfast voucher and... More 

Was this review helpful? Yes
Grand Tikal Fut... H, E-Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, We appreciate your comments to our service, next time you come and visit you will check everything that needs to be corrected, will be. We read your comment and let me explain, on Expedia the $89 +tax room is European Plan (No breakfast is included), in a deluxe room. The room you selected is a Royal Floor Room,... More 

Guatemala City, Guatemala
Contributor
14 reviews 14 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 10, 2014

I've stayed in the hotel just once, but I've been there many times for brunch/dinner and many different events. Awesome buffet, comfy rooms with amazing view, great service, and good prices! Highly recommended!

Was this review helpful? Yes 1
Grand Tikal Fut... H, Director Comercial at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

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