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Grand Tikal Futura Hotel

Travelers' Choice award winner
Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
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Grand Tikal Futura Hotel
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Ranked #6 of 48 Hotels in Guatemala City
A recent review
5 of 5 stars reviewed yesterday
Victor G Las Cruces, New Mexico
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302 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • German first
  • Italian first
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  • Spanish first
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    (86)
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Las Cruces, New Mexico
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here on our way out of Guatemala. This has to be one of the nicest hotels I have ever stayed in my life. There is marble everywhere. Attention to detail over every guest wish has been made. Each room had its own Wi-Fi hub. The included breakfast was the most inclusive I had ever seen. We swam in... More 

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Silver Spring, MD
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I agree with other reviewers that it is not in a great part of town. That being said, it is a wonderful place to relax and feel pampered - I would imagine it would be wonderful for meetings - it was a lovely and not very expensive extravagance to end our travels in Guatemala before heading home. The food was... More 

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear guest, Thank you for taking time out of you busy schedule to review your stay with us. We are very glad to hear that you were able to relax and feel pampered during your stay. Our ultimate goal is for our guests to feel at home, and it is rewarding to hear that you had a great experience. Our... More 

Pasadena, Ca
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a part of a group of 25 people doing work in Guatemala for a week. For most of us, it was our first visit to the country. The Grand Tikal Futura was certainly memorable for its high caliber appointments and amenities. The location gives great access to the airport but the neighborhood may not be the most pedestrian... More 

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your most complimentary and detailed review of your recent stay with us. We are truly happy to have left a lasting impression and glad to hear we surpassed your expectations. We have just completed renovating all of our rooms, and know how important is it for our guests to be connected to their loved ones... More 

Guatemala City, Guatemala
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 24, 2015

Grand Tikal Futura is one of the luxurious hotels by the Guatemalan standard. It's well equipped and the staffs are friendly. The room was clean and it was fun to swim in the hotel's pool. The drawback is that this hotel is located rather far from Zona Viva. And the area where the hotel is located is unsafe. So if... More 

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your review of our property. We appreciate your feedback and are very happy that you found your stay enjoyable. Your comments help us improve and make it a memorable experience for our future guests. Please do not hesitate to contact us for another stay in the future or any... More 

Guatemala City, Guatemala
1 review
5 of 5 stars Reviewed June 22, 2015

We love staying at this hotel! It is so beautiful and relaxing! We enjoy the service and the gorgeous rooms! They keep everything in excellent condition! They help in whatever way they can! It's great!

Review collected in partnership with this hotel

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your wonderful comment and for choosing to stay with us! We are very happy to hear that you had an enjoyable stay and that it fulfilled your expectations.We just completed renovating all of our rooms, so comments like yours make us very proud. We strive for excellency and love to help our guests with anything... More 

Guatemala City, Guatemala
Level Contributor
6 reviews
5 of 5 stars Reviewed June 9, 2015

Excellent celebration of my birthaday with a dinner with family and friends at the hotel and finishing with a night stay . The food and the service was excellent , all my friends were pleased and final at the eend of the day a nice good night stay at the room of Tikal Futura

Review collected in partnership with this hotel

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Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Garland, Texas
1 review
5 of 5 stars Reviewed June 9, 2015

A friendly an luxury hotel,great service.and good customer service I have been a customer for many years,and I have no complaints.the food is excellent,and the people is really nice..if you are looking for a safe and nice place this is it!

Review collected in partnership with this hotel

Was this review helpful? Yes
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

1 review
5 of 5 stars Reviewed June 6, 2015

One of the best hotel I stayed in all across the world I am in international sales so need to go every corner of the world however this hotel is "really home away home" somehow they need to improve wifi facilities at lobby bar and restaurant.

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Grand Tikal Fut... H, Manager at Grand Tikal Futura Hotel, responded to this review

Dear guest, Thank you so much for taking the time to review your recent stay. We pride ourselves on providing five star service to each and every guest, and are happy that you were able to experience this firsthand. We are thrilled to hear that you felt at home with us, and look forward to many more great stays! Thank... More 

Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 6, 2015

I went for an urgency bussines trip and i couldnt find any room at my usual hotel, but i took a leap of faith in to Grand Tikal Futura... Its far! Way way far from the bussines area.. But when y when into tripadvisor to look for a reservation it sent me to a Hotels.com website, so i did my... More 

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, We are terribly sorry to hear that you had a bad experience while staying with us. Please accept my sincere apologies. Comments like yours help us to improve our service and we will definitely work hard to fix the situations you mentioned above. We truly hope to see you again in the near future and once again apologize... More 

Houston, Texas
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 4, 2015

Although I found the location to be a bit busy, I found the hotel itself to be very nice. The rooms are very ample and the fact that there is no carpeting in the room is a plus. I did find that due to the high atrium lobby, the noise level can be disrupting if you are trying to get... More 

Was this review helpful? Yes
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

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