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Grand Tikal Futura Hotel

Travelers' Choice award winner
Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
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Grand Tikal Futura Hotel
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Ranked #7 of 48 Hotels in Guatemala City
A recent review
5 of 5 stars reviewed 1 week ago
unccdad Shelby, North Carolina
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261 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shelby, North Carolina
Top Contributor
59 reviews 59 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

In the past 2 years we have stayed here on 5 separate occasions. The location is only minutes from the airport and next door to 2 malls. I am not real big into malls but it does give you many food options. The staff at the hotel are nice and attentive. The rooms are very nice with comfortable beds and... More 

Was this review helpful? Yes 2
San Salvador, El Salvador
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 18, 2015

I went to a wedding there and stayed at the hotel. It was a nice surprise to see that the rooms were just renovated and inside is very different from the first impression. From the outside you only see an old building simulating a pyramid with a shopping center besides, located in a poor area of the city. Inside it... More 

Was this review helpful? Yes 2
Grand Tikal Fut... H, Director de Relaciones con Clientes at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Sandy, England
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 17, 2015

I only stayed one night but I was very impressed by this hotel. Dinner in the Asian Wok restaurant was excellent and the buffet breakfast had a wide range of options. I didn't have the time to utilise other facilities. My room was large, modern and clean - I wish I could find rooms like this everywhere. The only negative... More 

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Grand Tikal Fut... H, Director de Relaciones con Clientes at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Costa rica
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 7, 2015

we visited the hotel many times, since the owner died and a family member had to take over , the hotel improved but als became more expensive and the internet more slow. the food and service in the restaurants maintained the same. it is good not high cuisine but worth the money you pay and it is good.

Was this review helpful? Yes
Grand Tikal Fut... H, Director de Relaciones con Clientes at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

1 review
3 of 5 stars Reviewed January 29, 2015

Beautiful hotel, unfortunately because of major on going renovation. Construction noise starts before 7am and goes on past 10 pm. If you aré looking to get some peaceful rest don't come here until renovations are done. I expressed my concer to front desk and it just got dismissed.

Was this review helpful? Yes
Grand Tikal Fut... H, Director de Relaciones con Clientes at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 24, 2015

Stayed 2 nights were upgraded to 8th floor with VIP lounge area, for breakfast or evening complementary snacks and drinks. Nice rooms, very comfortable beds, clean rooms, spacious shower area. Next to modern main city mall. Very good service and attentive staff.

Was this review helpful? Yes
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

New Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2015

High quality well consructed rooms with excellent beds. I dont usually stay at fancy places but enjoyed this for a change. You can call room service for free pitcher of potable ice water. All around good service. Tried to reserve a massage time in the evening at 7 in the morning for a massage at 7 in the evening. I... More 

Was this review helpful? Yes
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 20, 2015

The renovations have transformed the hotel. It is a very comfortable place to stay. New staff have improved the level of English and the hospitality. Airport pick up was efficient. Check in and check out were flawless. Room cleaning was perfect - although more bottles of water would have been nice. The lounge remains very pleasant, but it is hard... More 

Was this review helpful? Yes 1
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 31, 2014

I stayed 5 nights in this hotel using it as a base for my day-trips to Tikal, Antigua, Lake Atitlan and the Santa Teresita hot springs. I was very happy with my stay. The hotel is very clean and modern, and the gym and pool are very good quality, far above average for a hotel gym, more like an indoor... More 

Was this review helpful? Yes 2
Grand Tikal Fut... H, Commerce Analyst at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014

The combination of price, room quality, gym... makes this the best hotel in Guatemala City. Had stayed several times... has Miraflores mall next to it where you can go to Cinepolis movie theatre to see movies. Also they have a very nice restaurant in the hotel... usually when you book you can ask for a combo that includes breakfast for... More 

Was this review helpful? Yes 2
Grand Tikal Fut... H, Community Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your preference and comments, they always help us improve our service. To offer always comfort and the highest standards of service. Our primary goal is to serve you with the best quality and the best price. For any further information or service needed, please do not doubt in contacting us, you can also do it... More 

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