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Grand Tikal Futura Hotel

Travelers' Choice award winner
Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
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1 room 1 guest
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Grand Tikal Futura Hotel
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315 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (315)
  • Mar-May only
    (86)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (63)
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    (60)
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Indiantown, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay! So cheap for all the services they provide! This was my first time staying there and will definately stay there again on my future trips! Everybody was super friendly! Dont think twice about it.

Review collected in partnership with this hotel

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Santa Cruz del Quiche, Guatemala
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have lived in Guatemala for 16 years now and have tried out pretty much every hotel that exists, and this one is by far our favorite. Always clean, friendly and service-oriented staff, great indoor pool, amazing buffet (expensive, but you can get it half price or free with certain online deals), and the attached mall with a food court... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

I am in room 617 as I write this. We leave in the morning after 6 nights. The staff has been wonderful, the food is very good with lots of variety for breakfast, and the pool area is quite nice. Also a well equipped workout area. The room is quite comfortable, and it's very easy to plug in your electronics.... More 

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Oklahoma City, Oklahoma
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was skeptical with some of the reviews but we didn't have any major issues. Would have loved to had had a bath tub but it wasn't listed on the features. You have to get under the water of the shower to adjust Temps that part was lame. As far as the room it was very nice and clean. The... More 

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Santiago Atitlan, Guatemala
1 review
2 of 5 stars Reviewed 4 weeks ago

Rome 617 noisy you can hear all sounds outside the door people walking and talking in the lobby, pretty hotel inside but kinda like a drum all sound bunches around. The room was fair, had to hunt for a place to plug my it stuff in. I asked the front desk if they could print my plane reservation for,the next... More 

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, We are very sorry to hear about your unfortunate stay with us. We have taken all of your comments into account and will work hard to fix them in order to avoid something similar happening in the future.I would like to apologize on behalf of the hotel for the inconveniences you encountered during your stay with us, but... More 

Panama City, Panama, Panama
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed there for almost two weeks and never had a situation with service or the room itself. Their personnel is highly qualified with high service standards. I would like to congratulate the people at the Lounge in floor 9. Both Eric and Augusto were very friendly and professional as well. They took care of every detail. I just hope that... More 

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Luis, Thank you so much for taking time out of your busy schedule to review your stay with us. Feedback like yours is what motivates our staff to always provide the best service.We are very glad to hear that you had a wonderful and peaceful two week stay with us.We will forward your message to both Eric and Augusto... More 

Las Cruces, New Mexico
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here on our way out of Guatemala. This has to be one of the nicest hotels I have ever stayed in my life. There is marble everywhere. Attention to detail over every guest wish has been made. Each room had its own Wi-Fi hub. The included breakfast was the most inclusive I had ever seen. We swam in... More 

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Victor, It was truly a pleasure having you as our guest.On behalf of the entire team at Grand Tikal Futura Hotel, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels upon which we pride ourselves. We will let our staff know about your comments.Thank you for taking the... More 

Las Vegas, Nevada
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I travel often and I have checked-in in a variety of hotels but I must say that Grand Tikal Futura is by far my favorite Hotel! Every interaction I had with the employees, from Bell men to front desk to the housekeeper was great! Everyone well informed, friendly and helpful. The room cleanliness was extremely impressing! I literally walked around... More 

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Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We take pride in our staff and in providing you with the best stay possible, and are very happy to hear that you had a very enjoyable stay. Please know that we will share you comments with all of our staff, from the bell men to... More 

Silver Spring, MD
Level Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 9, 2015

I agree with other reviewers that it is not in a great part of town. That being said, it is a wonderful place to relax and feel pampered - I would imagine it would be wonderful for meetings - it was a lovely and not very expensive extravagance to end our travels in Guatemala before heading home. The food was... More 

Was this review helpful? Yes 1
Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear guest, Thank you for taking time out of you busy schedule to review your stay with us. We are very glad to hear that you were able to relax and feel pampered during your stay. Our ultimate goal is for our guests to feel at home, and it is rewarding to hear that you had a great experience. Our... More 

Pasadena, Ca
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed July 2, 2015

I was a part of a group of 25 people doing work in Guatemala for a week. For most of us, it was our first visit to the country. The Grand Tikal Futura was certainly memorable for its high caliber appointments and amenities. The location gives great access to the airport but the neighborhood may not be the most pedestrian... More 

Was this review helpful? Yes
Grand Tikal Fut... H, General Manager at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your most complimentary and detailed review of your recent stay with us. We are truly happy to have left a lasting impression and glad to hear we surpassed your expectations. We have just completed renovating all of our rooms, and know how important is it for our guests to be connected to their loved ones... More 

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