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Radisson Hotel Guatemala City

3.5 of 5 1a. avenida 12-46 zona 10, Guatemala City 01010, Guatemala
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Radisson Hotel Guatemala City
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Radisson Hotel Guatemala City
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285 reviews from our community

Traveler rating
    85
    131
    43
    20
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Cruz, California
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in Radisson Hotel in Guatemala City for two nights. I am impressed of the cleanliness and the my room. It has all I needed including complete sent of bathroom necessities, with mini-fridge, clean beddings, complimentary coffee and bottled water daily. The hotel has complimentary airport shuttle and very prompt. I did not wait and the driver was there... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review

Dear Guest: We thank you for sharing your opinion about Hotel Radisson Guatemala. We are thrilled to see that you found the hotel facilities, the service and the location excellent, we hope you visit us again, we will be more than glad to serve you. Sincerely, Diego Cáceres Community Manager Radisson Hotel & Suites Guatemala City More 

Noosa Heads
Top Contributor
181 reviews 181 reviews
64 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only had one night in Guatemala City and wanted some "luxury" after being on the road for a while. The Radisson did not disappoint. It is a pretty standard 4 - 5 star hotel with rooms and amenities that you would expect from a Radisson. Comfy beds, spacious rooms, nice bathroom. The public areas are not as grand as... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are glad to hear that we have fulfilled your expectations, we hope to see you again in the future when you travel back to Guatemala City. Sincerely, Diego Cáceres Community Manager Radisson Hotel & Suites Guatemala City More 

Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for two nights at the end of a week+ travelling around Guatemala. We received an enormous room with nice big windows overlooking the city. The hotel itself could use a few touch-ups - a fresh coat of paint and new carpet here and there. Otherwise, we were pleased with our stay. Location of hotel is good with plenty of... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review

Dear Guest: We appreciate you took the time to share your experience. We are glad to hear that everything during your stay with us succeed your expectactions, regarding our facilities we know we can to better thats why we started our upgrade facilities phase this way we can bring you the service you deserve in a future visit. We hope... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Used this hotel as we were flying out from Guatemala airport early the next morning. Checked in and we were treated like dirt. We had backpacks which I can only assume gave the staff the impression that we weren't the usual clientele!! When we were checking in the staff did not look at us when speaking to us, spoke in... More 

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Sheffield
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 22, 2014

As a treat after 16 weeks of travel we booked here for 2 days. Brilliant service and massive suite for a brilliant price. Very helpful with info and the toiletries, shower, bedding, free coffee etc are great. All so lovely. Also the staff have been so friendly and we have felt at home.

Was this review helpful? Yes
Diego C, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review

Dear guest: We appreciate you took the time to evaluate our service. We are happy to hear that everything during your stay with us was excellent, we hope to see you again when you travel back to Antigua Guatemala. Sincerely, Diego Cáceres Community Manager Radisson Hotel & Suites Guatemala City More 

1 review
4 of 5 stars Reviewed December 14, 2014

Great location. Staff was very courteous. Room spacious. Internet wi-fi was good. Overall a good experience I would definitely consider this hotel again when visiting Guatemala City. Only bad thing was I had to identify myself as a Club member.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Diego C, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are glad to see that everything during your stay with us was excellent, regarding the club Carlson membership we have transferred this message to our staff to take corrective measures about this matter. We hope we see you again when you travel back to Guatemala City. Sincerely,... More 

Guatemala City, Guatemala
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 11, 2014

Radisson in Guatemala City is well-located. The staff are friendly and helpful and the rooms are comfortable and clean. Food was tasty. We appreciated the airport shuttle. We live in Guatemala but travel quite a bit, and we've been shopping around for a hotel 'home' in Guatemala that is fairly priced, and this one seems to be a contender!

Was this review helpful? Yes
Diego C, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are glad to see that you had a great time during your stay with us, for Radisson Guatemala there's nothing more important than our guests satisfaction. We hope to see you again in the future when you travel back to Guatemala City. Sincerely, Diego Cáceres Community Manager... More 

Collingwood, Australia
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 9, 2014 via mobile

Stayed for one night on transit to Honduras. The positives, great customer service provided by front desk and concierge service, going over and above to locate information for my onwards travel the following morning. Hotel is clean and well maintained, although the air conditioning in the restaurants and front reception is freezing (bring a jacket!). The only downside was getting... More 

Was this review helpful? Yes
Diego C, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We apologize for the problems you encountered during your stay with us regarding the room condition, we are currently upgrading our facilities this way we can bring you the service you deserve. Regarding the Restaurant service we have transferred this information to take corrective measures about this matter.... More 

Bangalore, India
1 review
5 of 5 stars Reviewed December 6, 2014

It was superb hotel, I enjoyed the stay over there The internet speed is good Breakfast was nice Room service, cleaning and all are maintained neatly The Airport van facilty is good, they will pick n frop at perfect time I want to come back again to the same hotel

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Diego C, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review

Dear Guest: We appreciate you took the time to share your experience. We are thrilled to see that we fulfilled your expectations during your stay with us, we hope to see you again in the future when you travel back to Guatemala City. Sincerely, Diego Cáceres Community Manager Radisson Hotel & Suites Guatemala City More 

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Additional Information about Radisson Hotel Guatemala City

Address: 1a. avenida 12-46 zona 10, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Hotel Guatemala City 3.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Radisson Guatemala City
Guatemala City Radisson
Radisson Hotel Guatemala City
Hotel Style:
#9 Business Hotel in Guatemala City

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