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Westin Camino Real

4.5 of 5 Calle Camino Real 0-20, Guatemala City 01010, Guatemala
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337 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, Australia
Top Contributor
143 reviews 143 reviews
57 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed April 1, 2011 via mobile

Food, staff, rooms , location, all excellent with so much more to experience in Guatemala we'll definatley be coming back here

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New York City, New York
1 review
5 of 5 stars Reviewed February 28, 2011

Reservations wre accomplished for our conference perfectly, Rooms were spotless, breakfast was fantastic and restaurants were excellent. All the desk personel and business office were wonderful. All were so helpful and went out of their way to make our stay perfect.

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Socialmediamanager, Public Relations Manager at Westin Camino Real, responded to this review

Dear Guest: Thank you for your comment. We are very happy that your stay has been pleasant. We hope you visit us in a near future. Best regards More

Chicago, Illinois
2 reviews
1 of 5 stars Reviewed February 22, 2011

Based on other reviews, I was looking forward to staying at the Westin Camino Real. I was very disappointed to find that the carpet and drapes in my room were filthy. Also, I spilled a drink on my bed and asked that my linens changed the next morning. When I arrived back the hotel, I was surprised to find that... More

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Socialmediamanager, Public Relations Manager at Westin Camino Real, responded to this review

Thank you for your comment. This make us improve every day. First of all I want to apologize for the bad service you received. Please send your data and email for get in touch with you. More

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 22, 2011

Stayed here for one night on this particular trip, although I had been there for 2 months in 2009 for work. The Good: the rooms are great, also excellent are the pool, the buffet (included), the gym downstairs (free trainer), and the hot tub. Oh the hot tub. The Bad: They nickel and dime you on drinks, and the casino... More

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Boston, MA
Top Contributor
86 reviews 86 reviews
51 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed December 8, 2010

We booked a king club room. When we checked in, we were told that such room was not available and, instead, we were given (for the same price!) a very disappointing "queen" room badly in need of renovation. That said, other amenities and services were very much appreciated - a great fitness center, the ability to print our our boarding... More

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Miami, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 13, 2010

I have stayed at the Camino Real in Guatemala City many times over the years. Our most recent stay once again confirmed the consistent quality of this hotel. On the plus side, the rooms are spacious, quiet and comfortable, the beds are excellent, and the overall service level is very good. On the down side: no free internet (wired option... More

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Miami, Florida
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 20, 2010

The hotel offers a free shuttle service to/from the airport. Everyone at the reception desk speaks to me in English and they are genuinely happy to see me. (I go to Guatemala a few times a year). The hotel is very well maintained, the rooms and public areas are clean. They have a good gym and the pool and jacuzzi... More

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Montreal
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2010

Service was good. Slightly better than the average Westin. Hotels in Guatemala ae pricier than you would expect and this was no exception, but i booked using points. Complementary shuttle service is excellent. Location is great, but is certainly a tourist district. Lot's of decent restaurants nearby.

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san juan, PR
1 review
4 of 5 stars Reviewed August 8, 2010

I had the opportunity of living in Guatemala City for 8 months while opening operations of the company I work for. When you are away from home you want to find the homiest place possible and I found it at the Westin Camino Real. From the valet attendant to the breakfast chef to the gym trainer to the concierge to... More

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Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed July 27, 2010

First started in 1989 staying at Camino Real. Tried a dozen other hotels over the years and found consistently a happy and nurturing return to the Camino Real. Service in all departments have been excellent with great response to take care of all emergencies that come up regardless if by myself or when I bring groups with me into this... More

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Additional Information about Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Camino Real 4.5*
Number of rooms: 271
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
Westin Camino Real Guatemala/Guatemala City

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