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All 47 Guatemala City hotels

Westin Camino Real

4.5 of 5 Hotel   |   Calle Camino Real 0-20, Guatemala City 01010, Guatemala
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Westin Camino Real
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76%
Ranked #28 of 47 hotels in Guatemala City
A recent review
5 of 5 stars reviewed yesterday
JonathanM315 Atlanta, Georgia
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299 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just came back from a two night stay at the Westin in Guatemala City; we had a great experience. The dinner at the restaurant was great, pool and gym quite nice, and the staff was great. Kudos to Andrea C. in the business centre as she helped me arrange a tour at almost 830pm the night before. She went... More

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San Antonio, Texas
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The title says it all. Only stayed one night but the service was excellent. 5-Star hotel with outstanding customer service and well spoken English. The entrance is flawless! The hotel is located in Zona 10 which is labeled as the safest Zone in Guatemala City. I did not utilize the pool or gym area but did give it a look... More

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Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Located in Zone 10 and generally surrounded by other hotels it's not a Guatemalan cultural experience but it's location near the airport and it's clean comfortable Westin rooms make this a place I will stay again and again. The front desk, room service and security staff are friendly, helpful and help diminish the institutional feel.

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Newport Beach, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed a week at the Westin in Guatemala City and it was really good. A colleague had stayed there years ago when it was hands-down the best hotel in the city. It still is up there, I would say. The lobby is a marble palace, and the service is good. English spoken well. Rooms clean and nicely done, marble bathrooms.... More

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Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Again apologize on behalf of Westin staff for the inconvenience you experienced. We hope to see... More

Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The best thing about this hotel is it is near to the airport. Let me say I am not lover of big hotels, and this is a big hotel. Whilst we were there they had numerous conferences ongoing. There is a casino attached to the hotel. The hotel is in excellent condition with all the facilities you would expect from... More

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Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment about our services, we really appreciate to know your feedback. This comment already was sent to responsible departments. We hope to... More

Anaheim Hills, CA
Top Contributor
184 reviews 184 reviews
27 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful! I arrived at 7:30am after a flight from the United States and did not think we would be able to check in yet. To our surprise we were able to get our room at 7:30am. The room, staff and food were all great! One of the nice hotel stays we ever had.The Guatemalan's are fantastic people!

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Guatemala City for 7 weeks for work. The hotel is very nice and clean, especially with it being an older hotel - it has been kept up well. The staff were very accommodating and it was clear they took a lot of pride in wanting you to enjoy your stay. I got sick while I was there,... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the inconvenient during your stay with our prices, your comment already... More

Texas
Top Contributor
273 reviews 273 reviews
71 hotel reviews
228 helpful votes 228 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As two women traveling alone, we felt very safe and comfortable here at the Westin CR. The hotel is gorgeous, the staff is very friendly,and the entire property is immaculately clean and well maintained. There was a small problem with the location of our room being located directly behind the elevator bank, when I had asked weeks ahead of time,... More

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Ximena R, Gerente at Westin Camino Real, responded to this review
Google Translation

Estimado huésped, ¡Reciba un cordial saludo desde Westin Camino Real Guatemala! Agradecemos el tiempo que se ha tomado en responder... More

Hamilton, Ohio
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin in Guatemala City for 3 weeks. The bed was comfy...the bathroom spectacular (better than my one at home) and the staff very friendly. The rooms were clean and the details...from fresh flowers in the bathroom...to thw Westin motif on the toilet paper and kleenex every day. The pool was huge and there were a lot... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

New York City, New York
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this place, but the breakfast is costly (it was more than my dinner room service with ceviche and a beer). On the other hand, the breakfast was great. The wifi is also costly. I got a good deal on Orbitz so it all balanced out. The best thing about this place is the gym and pool. That made... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comments, we really appreciate your feedback. This comment already was sent to responsible departments. We hope to hear from you soon. Regards, More

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Additional Information about Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Camino Real 4.5*
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
Westin Camino Real Guatemala/Guatemala City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Spa Hotel in Guatemala City #7 Luxury Hotel in Guatemala City #10 Business Hotel in Guatemala City
Hotel Class
Number of rooms
271

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