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All 47 Guatemala City hotels

Westin Camino Real

4.5 of 5 Hotel   |   Calle Camino Real 0-20, Guatemala City 01010, Guatemala
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Westin Camino Real
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Ranked #25 of 47 Hotels in Guatemala City
A recent review
5 of 5 stars reviewed 4 days ago
Scott S Minneapolis, Minnesota, United States
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319 reviews from our community

Traveler rating
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148
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Minneapolis, Minnesota, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I stayed here for a few days this summer. We heartily enjoyed the hotel. The rooms were very comfortable, well furnished, and meticulously maintained. Most importantly, the service exceeded our expectations - we both are avid travelers and were very impressed with the service throughout: the front desk, the lounge, the bar, etc. I don't think we... More

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Rochester, New York
Contributor
20 reviews 20 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Westin was a nice hotel for our business travel during June of this year. The rooms were clean and modern, you felt safe and secure, the service was helpful and attentive. There are a couple of shops in the back of the hotel which were great for some souvenirs and coffee to take back home. Buy your The food... More

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Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the experience during your stay with check out, this is not... More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel is very well located, crew ar very helpful and restaurant and coffe shop offer a great variety of delicious gourmet kitchen. Rooms are very clean, cozy and many are with great view if solicited.

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. We are very glad to receive your additional comments. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is elegant, there are restaurants walking distance to this hotel. The all you can eat breakfast was excellent!! Nice pool area. The only draw back, I gave a postcard to the concierge which never made it home. You pay $1 and they buy stamp for you and mail it. I like to send postcards so I can have... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Thank you so much for your additional reviews. We hope to see you soon in Westin... More

Miami, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly delighted with this hotel. It had very elegant and spacious rooms, with modern décor in the bathroom (the only problem was that it took me sometime to define the hot water). It also had a fully equipped mini-bar with products fairly priced, plenty of bottled water, robe and flip flops. They had a coffee maker, but just... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Thank you so much for your additional reviews. We hope to see you soon in Westin... More

San Fernando, Philippines
Top Contributor
92 reviews 92 reviews
48 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is simple compared to other hotels I have visited on other countries. However, even if it is simple, it is quite elegant. My room is nice and very clean. The staff is very friendly. The food is a little bit on the expensive side but the taste is fantastic. I did not enjoy their buffet breakfast though. Overall... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear Guest!! Thank you for a great comment it always motivating to receive such appreciation from our guests, this help us to keep our high service standard. I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests. Regards, More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

The Westin Camino Real is a beautiful hotel, clean and modern, with friendly staff. It is near several restaurants and shops and a great walking patch and convenient for travel around the city. However, trying to get them to resolve a problem with you is like trying to pull teeth. We had an issue with a tour they arranged for... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the experience during your stay with the tour you mentioned before,... More

London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A beautiful hotel . We arrived for a 4 night stay prior to 3 weeks travelling around Guatemala . The first room that we had had a dreadful view so we changed rooms even though we were warned that there would be building noise ! It had a much better view and we coped with the noise ! we booked... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. We really appreciate to know your feedback this will help us to improve this service. This comment already was sent to responsible department. We hope to see you soon... More

Guatemala City, Guatemala
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on our wedding night having our wedding reception at the same hotel... but i am going to comment about the stay only and not the party (which was awesome btw)... It was a nice room, check in was slow, but a lot of people checking in at the same time that day...we ordered food service and it... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you for your additional comment about our services. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

Downers Grove, Illinois
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is beautiful. It has a fantastic marble lobby. The buffet restaurant has very good food and the wait staff was all great during my stay. However, there is no easy way to get to the pool because you have to take the stairs several levels down and go through the spa to come back upstairs to reach the... More

Was this review helpful? Yes 1
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comments, we really appreciate to know your feedback. This comment already was sent to responsible department. We hope to hear from you... More

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Additional Information about Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Camino Real 4.5*
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
Westin Camino Real Guatemala/Guatemala City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Guatemala City #6 Spa Hotel in Guatemala City #7 Luxury Hotel in Guatemala City #8 Romantic Hotel in Guatemala City #10 Business Hotel in Guatemala City
Hotel Class
Number of rooms
271

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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