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All 47 Guatemala City hotels

Westin Camino Real

4.5 of 5 Hotel   |   Calle Camino Real 0-20, Guatemala City 01010, Guatemala
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76%
Ranked #28 of 47 hotels in Guatemala City
A recent review
5 of 5 stars reviewed 1 week ago
Lenora M Hamilton, Ohio
  • Reviews (293)
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293 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Hamilton, Ohio
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at the Westin in Guatemala City for 3 weeks. The bed was comfy...the bathroom spectacular (better than my one at home) and the staff very friendly. The rooms were clean and the details...from fresh flowers in the bathroom...to thw Westin motif on the toilet paper and kleenex every day. The pool was huge and there were a lot... More

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Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

New York City, New York
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this place, but the breakfast is costly (it was more than my dinner room service with ceviche and a beer). On the other hand, the breakfast was great. The wifi is also costly. I got a good deal on Orbitz so it all balanced out. The best thing about this place is the gym and pool. That made... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comments, we really appreciate your feedback. This comment already was sent to responsible departments. We hope to hear from you soon. Regards, More

Atlanta, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel with professional, courteous staff. The room was sized well and also very nice. The hotel is not what I would consider a luxury hotel but it is also not grossly over priced. The sleep was adequate but I did get some noise from the outside parties on Saturday night late into the night. There was a wedding... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

Denver, Colorado
Top Contributor
60 reviews 60 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very close to the main action in Guatemala... but the view of the volcano is gorgeous. The hotel is very gaudy feeling... lots of marble and the furniture style. Could use more modern furniture to be honest. Good hotel when in Guatemala. Service is good for Guatemala, but might be a challenge if you are expecting US/EU level of professionalism.

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Ximena R, Gerente at Westin Camino Real, responded to this review
Google Translation

Estimado huésped, ¡Reciba un cordial saludo desde Westin Camino Real Guatemala! Agradecemos el tiempo que se ha tomado en responder... More

Chiang Mai, Thailand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I was looking forward to staying at the old Camino Real however compared to regular Westin hotels it's just out of the standards I think I spent more money on roaming charges on my cell phone due to the poor Wi-Fi connection great-looking lobby however for my money I'll probably do the Pan-American downtown next time which is been around... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment about improve our wifi service, we really appreciate your feedback. This comment already was sent to responsible department. We hope to... More

Richmond, Virginia
Top Contributor
72 reviews 72 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was very nice. Security out front at all times. A bar, buffet, and another restaurant choice all with great food & drinks. The car has live music over the weekend and a fun atmosphere where you can even dance. The staff was friendly and helpful. The hotel was very clean and had fresh flowers every where that were... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comments, we really appreciate your feedback. We hope to hear from you soon. Regards, More

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2014

This is a nice hotel in what is probably the best location in the city. There is a lot of marble in the lobby--almost feels like you're in Vegas. For some strange reason you can't smoke by the pool. The pool area is otherwise very beautiful, but you do have to go through this internal maze to get to it.

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

Manhattan Beach, California
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 29, 2014

We just spent 4 nights at the Westin, and everything was flawless.We stayed in a Deluxe room, which is their standard room. After our free pickup at the Aurora Airport, we had a quick check in at the desk, and quickly found our way to the room. We declined bag help, as we only had carry-ons. All the numerous staff... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you for your additional comment. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

Rochester, NY
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 29, 2014

Traveled to Guatemala City for business and the Camino Real was my only available option. The hotel is quite old and showing it's age. Heard rumors of renovation, but saw no indication of that during my trip. My company's travel agency reserved the hotel shuttle for pickup when we arrived at the airport, but it didn't show. Was fortunate that... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the inconvenient during your visit to our property, this is not... More

san pedro
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 28, 2014

One of the best hotels in the area have stayed in others nearby with terrible service and rooms but not this hotel they are very accommodating to their guest a bit on the $$$ but worth it. They are right in the center of the zona 10 and have gorgeous rooms with views of the pool the upper levels have... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you for your additional comment about our executive floor, we really appreciate the suggestion about internet.. We hope to see you soon again in Westin Camino Real Guatemala.... More

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Additional Information about Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Camino Real 4.5*
Reservation Options:
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
Westin Camino Real Guatemala/Guatemala City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Spa Hotel in Guatemala City #7 Luxury Hotel in Guatemala City #9 Business Hotel in Guatemala City
Hotel Class
Number of rooms
271

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