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Westin Camino Real

4.5 of 5 Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Best prices for: 1 room 1 guest
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Westin Camino Real
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Westin Camino Real
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370 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars NEW

I have to start by saying that when we stayed there 3 weeks ago, to our suprise the president of Chile and her entourage was also staying there. That made for very poor service since the ENTIRE staff was focused on the presidents stay. The room is good and as expected from the brand, but the service very poor. Luckily... More 

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Receive our sincere apology for the inconvenient during your stay with front desk service, we deeply regret the inconveniences. Your comment was already sent to responsible department. Again apologize... More 

Houston, Texas
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very conveniently located in the heart of Zona 10, the hotel is very nice. Large, comfortable climate controlled rooms. Excellent service, Very nice climate controlled outside pool. Nice fitness room.

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

Ramat Gan, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Due to late arrival of our group, the hotel left their dining romm open up to 0100 am !!! Friendly staff and a very good location makes this hotel as a good choise in downtown Guatemala City. Wide rooms with comfortable beds

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

Henley in Arden, United Kingdom
Top Contributor
86 reviews 86 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had to spend one night of our trip in Guatemala City and I think the Westin is pretty much the only choice we had. The hotel has all the facilities you would expect but lacks any sort of atmosphere. We had coffee and cakes in the coffee shop, which were good. We looked at our options for dinner in... More 

Was this review helpful? Yes 1
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Receive our sincere apology for the inconvenient during your stay with your bed and foods, we... More 

Allentown
Top Contributor
112 reviews 112 reviews
40 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel in the beginning and at the end of our trip and well liked it both times. The hotel is very old world, slightly faded but that adds to the charm. The bed was comfortable, the shower - great, and breakfast buffet was enormous! We stayed at some really fabulous hotels during our week-long trip to Guatemala,... More 

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you for your additional comments we really appreciate this kind of feedback. We hope to see you soon again in Camino Real Antigua. Regards, More 

Fort Lauderdale, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for the three days we were in the country visiting family. Beds are very comfortable as are the pillows. Nice hot water. Great food! Eating breakfast here was something I looked forward to every day. My husband also worked out at their huge gym twice and was impressed with what they had to offer,... More 

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

Mexico City, Mexico
Top Contributor
66 reviews 66 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is an old hotel, well maintained and friendly service. Location is great in a nice neighborhood and very close to nice and chic restaurants. Breakfast on the 9th floor is limited and not great service. Beds are great and bathroom with a great size

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

London, Canada
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is lovely and our room was comfortable and well appointed. I only wish our stay here could have been a bit longer! We arrived mid-evening and had to be up at 3:00 a.m. in order to get to the airport. Even at that early hour, the hotel provided us with orange juice and coffee while we waited for... More 

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Westin Camino Real is best hotel I have ever stayed in my entire life!!! From the various restaurants to the world class gym beautiful exterior and interior.. It is the place to see and be seen if your ever in Guatemala...minutes from the International Airport, an hour away from Antigua located in the heart of this thriving metropolis....I have... More 

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

Warwick, United Kingdom
Top Contributor
239 reviews 239 reviews
56 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed January 21, 2015

Stayed here for 1 night when travelling between Lake Atitlan and Copan, this hotel has a striking appearance and is in Zone 10 of the city. Very friendly and efficient meet and greet, our room on the 6th floor had a super view of the city and volcano beyond. We had 2 v comfortable double beds in a large room... More 

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear Guest: we really thank you for the time you took providing us with your feedback which is very welcome. It is gladly to know you had a good experience on your stay and i would like to add that passed your feedback to every department involved in order to keep providing you and all of our guest the best... More 

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Additional Information about Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Camino Real 4.5*
Number of rooms: 271
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
Westin Camino Real Guatemala/Guatemala City
Hotel Style:
#6 Spa Hotel in Guatemala City
#6 Luxury Hotel in Guatemala City
#6 Family Hotel in Guatemala City
#11 Business Hotel in Guatemala City

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