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All 47 Guatemala City hotels

Westin Camino Real

4.5 of 5 Hotel   |   Calle Camino Real 0-20, Guatemala City 01010, Guatemala
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Westin Camino Real
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76%
Ranked #28 of 47 hotels in Guatemala City
A recent review
4 of 5 stars reviewed 3 days ago
Jimb0LA Newport Beach, California
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298 people have reviewed this hotel

Traveler rating
    130
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Newport Beach, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed a week at the Westin in Guatemala City and it was really good. A colleague had stayed there years ago when it was hands-down the best hotel in the city. It still is up there, I would say. The lobby is a marble palace, and the service is good. English spoken well. Rooms clean and nicely done, marble bathrooms.... More

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Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The best thing about this hotel is it is near to the airport. Let me say I am not lover of big hotels, and this is a big hotel. Whilst we were there they had numerous conferences ongoing. There is a casino attached to the hotel. The hotel is in excellent condition with all the facilities you would expect from... More

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Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment about our services, we really appreciate to know your feedback. This comment already was sent to responsible departments. We hope to... More

Anaheim Hills, CA
Top Contributor
182 reviews 182 reviews
26 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is wonderful! I arrived at 7:30am after a flight from the United States and did not think we would be able to check in yet. To our surprise we were able to get our room at 7:30am. The room, staff and food were all great! One of the nice hotel stays we ever had.The Guatemalan's are fantastic people!

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Guatemala City for 7 weeks for work. The hotel is very nice and clean, especially with it being an older hotel - it has been kept up well. The staff were very accommodating and it was clear they took a lot of pride in wanting you to enjoy your stay. I got sick while I was there,... More

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Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the inconvenient during your stay with our prices, your comment already... More

Texas
Top Contributor
273 reviews 273 reviews
71 hotel reviews
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed 1 week ago

As two women traveling alone, we felt very safe and comfortable here at the Westin CR. The hotel is gorgeous, the staff is very friendly,and the entire property is immaculately clean and well maintained. There was a small problem with the location of our room being located directly behind the elevator bank, when I had asked weeks ahead of time,... More

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Ximena R, Gerente at Westin Camino Real, responded to this review
Google Translation

Estimado huésped, ¡Reciba un cordial saludo desde Westin Camino Real Guatemala! Agradecemos el tiempo que se ha tomado en responder... More

Hamilton, Ohio
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin in Guatemala City for 3 weeks. The bed was comfy...the bathroom spectacular (better than my one at home) and the staff very friendly. The rooms were clean and the details...from fresh flowers in the bathroom...to thw Westin motif on the toilet paper and kleenex every day. The pool was huge and there were a lot... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

New York City, New York
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this place, but the breakfast is costly (it was more than my dinner room service with ceviche and a beer). On the other hand, the breakfast was great. The wifi is also costly. I got a good deal on Orbitz so it all balanced out. The best thing about this place is the gym and pool. That made... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comments, we really appreciate your feedback. This comment already was sent to responsible departments. We hope to hear from you soon. Regards, More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very nice hotel with professional, courteous staff. The room was sized well and also very nice. The hotel is not what I would consider a luxury hotel but it is also not grossly over priced. The sleep was adequate but I did get some noise from the outside parties on Saturday night late into the night. There was a wedding... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More

Denver, Colorado
Top Contributor
65 reviews 65 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 17, 2014

Very close to the main action in Guatemala... but the view of the volcano is gorgeous. The hotel is very gaudy feeling... lots of marble and the furniture style. Could use more modern furniture to be honest. Good hotel when in Guatemala. Service is good for Guatemala, but might be a challenge if you are expecting US/EU level of professionalism.

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review
Google Translation

Estimado huésped, ¡Reciba un cordial saludo desde Westin Camino Real Guatemala! Agradecemos el tiempo que se ha tomado en responder... More

Chiang Mai, Thailand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 10, 2014

I was looking forward to staying at the old Camino Real however compared to regular Westin hotels it's just out of the standards I think I spent more money on roaming charges on my cell phone due to the poor Wi-Fi connection great-looking lobby however for my money I'll probably do the Pan-American downtown next time which is been around... More

Was this review helpful? Yes
Ximena R, Gerente at Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment about improve our wifi service, we really appreciate your feedback. This comment already was sent to responsible department. We hope to... More

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Additional Information about Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Camino Real 4.5*
Reservation Options:
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
Westin Camino Real Guatemala/Guatemala City

111 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Spa Hotel in Guatemala City #7 Luxury Hotel in Guatemala City #10 Business Hotel in Guatemala City
Hotel Class
Number of rooms
271

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