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The Westin Camino Real

GreenLeadersBronze level
Calle Camino Real 0-20, Guatemala City 01010, Guatemala
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1 room 1 adult
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The Westin Camino Real
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469 Reviews from our TripAdvisor Community

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Orlando, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

It was a short stay, but the hotel was clean, rooms always neat, hotel always smelled good(some type of unique fragrance). We obtained taxi services through hotel and were billed directly to the account, very convenient and we felt safe. Breakfast was excellent, variety of food and fresh juices. Staff was friendly. It is approx. like 15 min from the... More 

Helpful?
Thank Playitalover17
New Jersey
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Two days before my arrival, I emailed the Westin Camino Real to request a shuttle service from the airport to the hotel. I arrived at the Guatemala City airport early in the afternoon, the Westin shuttle was there to pick me up. The Shuttle driver was cheerful and made the ride to the hotel very pleasant. The check-in desk person... More 

Helpful?
Thank Veronica660
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, Thanks for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future and please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards, More 

St. Catharines, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Westin is a beautiful hotel with many amenities. However there are several things that are personal negatives for me. The security is such that I almost felt that I was constantly being observed. If you take a few steps outside the hotel you are accosted by shoe shine boys and a variety of sales people. I appreciate their needs... More 

Helpful?
Thank 366PKM
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as... More 

Brussels, Belgium
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located in the safe part of town on reforma street It is safe and amenities are sufficient staff is friendly Definitely one of the very few places that you can stay without hesitation and there are 2 good restaurants walking distance...

Helpful?
Thank recentguest2011
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin Camino Real on business. I had a very large room, very clean. However, the sheets were very worn down and the bed really had and not comfortable - not what I'm used to from Westin.

Helpful?
Thank Vanessa D
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From pre-arrival engagement and throughout our entire trip(even the nights we weren't staying there), the staff was more than accommodating at every turn. Special thanks to Juan Pablo(Bell), Laura M(Reservations), Meliza(Front Office Manager), and Pilar C.(Concierge). I also want to highlight Rigoberto, the taxi driver. A single ride with him to Zone 1 and back really fortified our spanish and... More 

Helpful?
1 Thank Warren S
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as... More 

Hamilton, Hamilton, Bermuda
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was impressed with the Rooms which were quite beautiful and clean. The hotel is centrally located in the zone rosa and offer airport shuttle. They also offer free parkingwhich is a great plus. Great facilities especially the gym. Not Impressed that they charge you for wifi.

Helpful?
1 Thank Norma T
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, Wewould like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable... More 

Montreal, Canada
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here a night and were not disappointed. The staff was friendly and helpful; the room was clean and comfortable; and the hotel facilities pretty well maintained. We enjoyed the warm pool and jacuzzi. We also took the breakfast buffet, and although it was good it seemed a bit overpriced.

Helpful?
Thank sacorpe
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Regards, More 

Los Angeles, California
Level Contributor
77 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed January 3, 2016

We stayed here because the hotel is only 15 minutes from the airport if you have a very early morning flight. The trip to the airport would take much longer during the day with the horrible Guatemala City traffic. The room was clean with comfortable beds but had nothing special to recommend it. The menus at the two restaurants were... More 

Helpful?
Thank ktw53721
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, Please accept our sincere apologies for the inconvenience you may have experienced during your stay, we deeply apologize for that and we are sorry that you were disappointed these time, on behalf of The Westin Camino Real, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit which... More 

Waimea, Hawaii
Level Contributor
209 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 1, 2016

This hotel is lovely. It is furnished with antiques and tapestries which give it a unique flavor in the middle f Guatemala City. The staff are friendly and helpful. I was saddened my room did not have a bath tub and the spa unfortunately did not have the sauna or steam room working. BUt the staff we wonderful and the... More 

Helpful?
Thank livelovexplore
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, I would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as... More 

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