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All 47 Guatemala City hotels

Clarion Suites Guatemala City

3.5 of 5 Hotel   |   14 Street 3-08 Zona 10, Guatemala City 01010, Guatemala
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Clarion Suites Guatemala City
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Ranked #8 of 47 hotels in Guatemala City
A recent review
4 of 5 stars reviewed 4 weeks ago
Roni O Israel
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139 people have reviewed this hotel

Traveler rating
    70
    48
    11
    4
    6
See reviews for
20
18
11
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Israel
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A very nice suite at a price of a room in a very good zone of town. Food is good. Stuff are very friendly (Especially Maria from the Bar which can make a great Mujito cocktail). Rooms are very clean, large and well equipped. Gym can use some update.

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for sharing your comments. We are glad that you had a great stay and that you enjoy it. We hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Karlskrona, Sweden
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 9, 2014

This is a regular Clarion Hotel, very basic size of the room, is clean, comfortable, easy to get to. There is a shuttle from/to the Airport no charge, ok is very nearby. Is very nearby a lot of restaurants in Zona 10. The breakfast is good compare to other hotels in Guatemala City. But is quite expensive compared to similar... More

Was this review helpful? Yes 2
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for sharing your comments about our hotel and staff. We are glad that you enjoy your stay. We hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Jaragua Do Sul, SC
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 14, 2014

We stayed at the hotel not by choice, but because we had no reservations and there was no other available, the only available room was in the 16th floor of Clarion, and to be honest, it looked old and I wasn´t very excited about staying there at first. Fortunately I was wrong, we had a very pleasant stay. Confortable, quiet,... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to share your opinio with our Tripadvisor readers. We inform you that we are in a processing of changing our internet service at suites at wifi, with high speed and this will assure a better quality and efectiveness. We hope you give us the opportunity to serve you in the future. Best... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 24, 2014

The condition of the rooms its a little old. From my point of view what you pay for what you get its low... They charge you for the internet when the other ones give it for free, in addition the speed its not good. The hotel ita not business oriented....

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 7, 2014 via mobile

We stayed for one night, the service is standard nothing special, very nice room, the problem was that they charged us twice without authorization, the company notice me all the charges at the moment on my cellphone, we complain but so far nothing has been resolved

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ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Tahnk you for your comment, unfortunately a pre-authorization was made to your debit card, and and the end of the stay you provided a credit card. We now solved this situation, and what we do, was to send a letter to your local bank. We send our appologies for all the invonceniences. Best Regards, Alejandra Samayoa Revenue Manager More

Washington DC
Top Contributor
91 reviews 91 reviews
35 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed March 31, 2014

Stayed at the Clarion when Westin Camino Real was booked weekend of March 28-30. Overall, this place is a way better deal then the Camino, and with a few tweaks, it would be a five star. Upside: a.Clarion is in the zona viva, where you can walk during the daytime. Note: Don't carry beyond the hotel your Ipad, iPhone, or... More

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ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, We are glad that you enjoy your visit in Guatemala, and also in our hotel. We would like to thank you for all the details that you have share to the tripadvisor readers. As well as we will take your suggestions. We hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Ontariariario
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed at the Clarion Suites, Guatemala City before our flight home from a wonderful stay in Panajachel and Santa Cruz, Guatemala. As it was a 3 hour trip from Pana to Guatemala City, we wanted the security of being near the airport the night before our trip. What a great choice the Clarion Suites was! First class all the... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, We are glad that you enjoy your visit in our country and also in our hotel. We hope to see you soon and of course that you experience to stay again with us. It will be a pleasure to see you again. Best Regards, Alejandra Samayoa Revenue Manager More

Mexico City, Mexico
1 review
2 of 5 stars Reviewed February 17, 2014

I booked this hotel with my credit card and they paid it with another one. The hotel's staff did not tell me that the amount of the room was going to stay pending in the credit card that I used to book the room for 30 days! It doesn't matter for them if I already paid the hotel with the... More

Was this review helpful? Yes
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, We send our most sincere apologies for the inconvenience that you experience at our hotel. It is very important that you contact us in order to find your case and understand what happened, in order to avoid any inconvenience in the future. At the time we cannot solve this situation, as we don´t have more information as your... More

Top Contributor
70 reviews 70 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 14, 2014

Just spent 2 nights at the hotel during an annual visit to Guatemala City for business. The perfect business hotel in the city - excellent service, spacious/comfortable rooms, very good communications, An excellent breakfast buffet served in an airy enclosed terrace area. Rooms on their upper executive floors include use of meeting rooms/gratis coffee/tea/soft drinks through the day, Very good... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for sharing your experience and we are glad that you enjoy staying with us. We look forward to seeing you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Saint Paul, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 14, 2014

Other reviewers note large rooms and fair rates. I've spent about 20 nights here but as a business traveler I can no longer accept the poor internet service (slow, erratic). The entire staff is very good but check in/out can be slow, rooms clean but many need updates (esp. old TV's). Restaurant is only so -o. Location good but weekend... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, We thank you for your comments and recommendations. We will check the items that you indicates in order to improve our service. We hope to see you soon. Best Regards, Alejandra SAmayoa REvenue Manager More

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Additional Information about Clarion Suites Guatemala City

Address: 14 Street 3-08 Zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Clarion Suites Guatemala City 3.5*
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Also Known As:
Clarion Suites Guatemala City Hotel Guatemala City
Clarion Hotel Guatemala City
Clarion Guatemala City
Guatemala City Clarion

26 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Family Hotel in Guatemala City #9 Business Hotel in Guatemala City
Hotel Class
Official Description (provided by the hotel)
Clarion Suites Hotel is located at the heart of the "Zona Viva" the commercial district of Guatemala city, near from the most important Offices, International Banks, Embassies, Organisms, Restaurants, Entertainment Center and the most exclusive Malls. It is the only hotel in Guatemala that has the ALL SUITES concept, with 172 suites of 52 square meters. ... more   less 
Number of rooms
172

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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