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Clarion Suites Guatemala City

Certificate of Excellence
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14 Street 3-08 Zona 10, Guatemala City 01010, Guatemala
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10% off room rate
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1 room 1 adult
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Clarion Suites Guatemala City
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233 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived really late after our flight was delayed but we instantly felt better upon arriving. The staff was lovely and the room really is a suite - it was made up of two separate rooms, one a lounge and the other a bedroom with one of the largest beds I've ever seen. The shower room was nice too and... More 

Helpful?
Thank elliegalli
Eaton, Cheshire
Level Contributor
111 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

Hidden behind an unprepossessing exterior, the Clarion Suites is an oasis of calm in this bustling city and is situated in one of the safer areas of the city. There are other areas that one of our guides told us we should avoid. The rooms really are suites – lots of space with separate bedroom (with two double beds), living... More 

Helpful?
Thank LumberEaton_Cheshire
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, we are glad that you had a good experience in our hotel and also that you enjoy staying with us. Your comments are very important for us. Also our Bar will be ready on February 15th, we hope you had the opportunity to visit us again. Thank you we hope to see you soon. Best Regards, Alejandra Samayoa... More 

1 review
4 of 5 stars Reviewed December 31, 2015

Loved our experience at the hotel. The only reason we would not give it a full 5 would be the need to have the air conditioning serviced so it cooled better and the need for better parking. The staff is 5 stars all the way. We had a few minor issues due to some current remodeling and they made sure... More 

Helpful?
Thank Tracy B
Toronto, Ontario, Canada
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 19, 2015 via mobile

The rooms here are HUGE! We were very happy with our stay here. The beds were comfy and the washroom was spacious. Check in was fast and easy, the staff were very friendly and the airport pickup was great. The lobby was very nice. My only complaint is that the restaurant attached was very expensive.

Helpful?
Thank SiobhanWK
Canada
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed November 8, 2015

We booked into the Clarion for two nights using travel points and were immediately impressed with the service at reception and porter. Our waiter in the restaurant was a gem; they are all good but he's special. Shortly after checking in an annoying buzz kept us from a much-needed siesta so I called the front desk and we were moved... More 

Helpful?
Thank tsmada
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

I have stayed several times over the past 5 years and it always serves the purpose. The rooms are large and are starting to get a little dated but are always clean. The staff is very friendly and the location is great for doing business in and around the city. The shuttle to the airport works well.

Helpful?
Thank Leroy D
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear guest, thank you for your comments, we are glad that you are a frequent traveler for our hotel. It will be a pleasure to have you again. Best Regards, Alejandra Samayoa Revenue Manager More 

Dhaka Division, Bangladesh
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

Location and out decoration very well. But inside room need to renovation. Bed room and living space are separate. Thats great but chance the tv. Stuff are rude. Specially for resturant stuff. Overall good.

Helpful?
Thank Mehedi44
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Mehedi44, Thank you for your comments, we are glad that you enjoy your stay in our hotel. Also to inform you that we are in process of remodeling our suites, next time that you visit us, you will see the changes. Hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More 

Level Contributor
119 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

A middle range business hotel in Guatemala City and although rooms are very comfortable and service is great, it's overpriced for what it offers. Good Internet (not always the case) but very mediocre breakfast. Can do better.

Helpful?
Thank Anna T
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for let us know how your experience in our hotel was. We appreciate you comments, we would like to contact you in order to give us more detail about your comment of breakfast, I have send you my email at your inbox, any additional information will help us to improve. Thank you, best Regards, Alejandra Samayoa... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 9, 2015 via mobile

I stayed 2 weeks in this excellent establishment. I was amazed at the level of service, prompt, polite, and they all learned my name. All employees were very attentive to the desires of my group and mine. The GM was the definition of a gentleman and helped us out when needed. Food five stars. Room size 7 stars (out of... More 

Helpful?
Thank Eric N
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Eric N, Thank you for letting us know about your experience in our hotel. We will share your comments to all our personnell. Thank you and hope to see you soon. Best Regads, Alejandra Samayoa Revenue MAnager More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 2, 2015

big rooms, staff helpful and speak good english. crap food but then there are so many places to eat at in the area its not a real disadvantage very slow with getting me breakfast to the room at 4am, but the room size and location outweigh everything else that wasnt great

Helpful?
Thank Misha2702
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Misha2702, Thank you for share your comment about your experience about hotel, and also we are glad that you like our suites. We send our appologies for the inconvenience that you may have for breakfast, it is very important if you can contact us in order to identify your reservation and understand what happened. Your comments are very important... More 

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