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All 47 Guatemala City hotels

Clarion Suites Guatemala City

3.5 of 5 Hotel   |   14 Street 3-08 Zona 10, Guatemala City 01010, Guatemala
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Clarion Suites Guatemala City
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Ranked #7 of 47 Hotels in Guatemala City
A recent review
3 of 5 stars Reviewed October 9, 2014
ElaineMG129 Mexico City, Mexico
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155 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Contributor
12 reviews 12 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 9, 2014

I had to visit Guatemala for business matters. The hotel is old, but good;any way you should stay on floors 12 or above if you plan to sleep. The noise from the clubs all around the hotel will be heard as if they were in the next room if you stay on floors 11th or bellow. I had to change... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for sharing your comments about your experience in our hotel. We send our appologies for the inconveniences, we inform you that we are working in a project to improve our windows in order to avoid the noise. We will appreciate if you can contact us the next time you visit us, and assign your suite at... More

Vero Beach, Florida
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2014

Rooms: Large, comfortable, clean, quiet...except for the 16th floor. [Don't stay on the 16th floor. The gym - which has free weights - is on the 17th, and is open late.] Very nice overall. Large minibar that doubles as a fridge. Room has plenty of outlets. Restaurant: Quite reasonable. Food and service both good. Never had time for the breakfast... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for your feedback. We are glad that you enjoy your stay in our hotel. We will share your comment with our personnel. We hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Albuquerque, New Mexico
Top Contributor
120 reviews 120 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed October 3, 2014

As a Choice Privileges "Gold Elite" member in the USA, I was provided with multiple upgrades which included free full breakfast buffet, private check in and concierge service, free drinks, even my own "elite" floor -- the next to the top floor of 17 stories. Everyone on the staff knew my name and greeted me personally. And my suite was... More

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ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Your feedback is very important to us. We are glad that you enjoy your stay with us and also that you belong to our loyalty program Choice Privileges. We hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Amsterdam, The Netherlands
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 22, 2014

I've stayed in the Clarion for 2 weeks for work, and since the start of the my stay they couldn't be more friendly and helpful. The staff is to praise for their enthusiasm and dedication, there is nothing they wouldn't do to assit their customers. From Front Desk to Housekeeping to Room Service etc.... all of them are truly amazing.... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for your comments. We are glad that you enjoy your stay in our hotel. It will be a pleasure for us, that you visit our country again and stay of course, wiht us. Best Regards, Alejandra SAmayoa Revenue Manager More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 2, 2014 via mobile

Very comfortable hotel and room within walking distance of restaurants and shops. Very nice variety of typical and international restaurants nearby. Taxis right outside offering tours of the city. Our driver charged about $30 for a half day tour including Antigua. Don't miss the city of Antigua! Modern hotel in probably the best area of the city. We saw some... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for sharing your comments, we are glad that you had a pleasant stay and you enjoy it. We hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Israel
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2014

A very nice suite at a price of a room in a very good zone of town. Food is good. Stuff are very friendly (Especially Maria from the Bar which can make a great Mujito cocktail). Rooms are very clean, large and well equipped. Gym can use some update.

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for sharing your comments. We are glad that you had a great stay and that you enjoy it. We hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Karlskrona, Sweden
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 9, 2014

This is a regular Clarion Hotel, very basic size of the room, is clean, comfortable, easy to get to. There is a shuttle from/to the Airport no charge, ok is very nearby. Is very nearby a lot of restaurants in Zona 10. The breakfast is good compare to other hotels in Guatemala City. But is quite expensive compared to similar... More

Was this review helpful? Yes 2
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for sharing your comments about our hotel and staff. We are glad that you enjoy your stay. We hope to see you soon. Best Regards, Alejandra Samayoa Revenue Manager More

Jaragua Do Sul, SC
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2014

We stayed at the hotel not by choice, but because we had no reservations and there was no other available, the only available room was in the 16th floor of Clarion, and to be honest, it looked old and I wasn´t very excited about staying there at first. Fortunately I was wrong, we had a very pleasant stay. Confortable, quiet,... More

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to share your opinio with our Tripadvisor readers. We inform you that we are in a processing of changing our internet service at suites at wifi, with high speed and this will assure a better quality and efectiveness. We hope you give us the opportunity to serve you in the future. Best... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 24, 2014

The condition of the rooms its a little old. From my point of view what you pay for what you get its low... They charge you for the internet when the other ones give it for free, in addition the speed its not good. The hotel ita not business oriented....

Was this review helpful? Yes 1
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Thank you for your comments. We appreciate your comments. We are giving an upgrade to our suites, we hope you had the opportunity to visit us again. Best Regards, Alejandra Samayoa Revenue Manager More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 7, 2014 via mobile

We stayed for one night, the service is standard nothing special, very nice room, the problem was that they charged us twice without authorization, the company notice me all the charges at the moment on my cellphone, we complain but so far nothing has been resolved

Was this review helpful? Yes
ClarionSuites, Revenue Manager at Clarion Suites Guatemala City, responded to this review

Dear Guest, Tahnk you for your comment, unfortunately a pre-authorization was made to your debit card, and and the end of the stay you provided a credit card. We now solved this situation, and what we do, was to send a letter to your local bank. We send our appologies for all the invonceniences. Best Regards, Alejandra Samayoa Revenue Manager More

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Additional Information about Clarion Suites Guatemala City

Address: 14 Street 3-08 Zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Clarion Suites Guatemala City 3.5*
Number of rooms: 172
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Also Known As:
Clarion Suites Guatemala City Hotel Guatemala City
Clarion Hotel Guatemala City
Clarion Guatemala City
Guatemala City Clarion

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