However, the rooms were shoddy. Nice from a distance but up close, windows didn't close properly, (leading to tons of bugs), drawer handles fall off upon opening, etc. The poolside bar never opened as promised. Since this was the most expensive of the four hotels we booked in Belize, we decided it was not worth it and asked to cut...
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Thank you for your response to wards your stay.
We regret that we did not meet your expectations and apologize for any inconvenience caused to you.
Although we don’t have a habit of writing a respond we feel that in this case we will have to give our feedback.
It is true that the pool bar and restaurant were closed...