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BEST WESTERN Belize Biltmore Plaza Hotel

3.0 of 5 Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
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BEST WESTERN Belize Biltmore Plaza Hotel
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BEST WESTERN Belize Biltmore Plaza Hotel
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227 reviews from our community

Traveler rating
    34
    82
    63
    31
    17
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Belize Biltmore Plaza Hotel
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Hopkins, Belize
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 27, 2013

We had to stay over and the staff went out of their way to accommodate our family and as previous guest commented they staff are friendly and helpful. we had two rooms and the suite was wonderful and the normal room really needs work done. I agree pillows were not good, linens were clean. Restaurant service was friendly but poor.... More 

Was this review helpful? Yes
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us at the Biltmore Plaza Hotel. We are delighted that you found our staff to be friendly and we hope that they were able to make your stay enjoyable. Please know that we value you as a customer and strive to exceed your expectations at every opportunity.... More 

Gatlinburg, TN
Top Contributor
137 reviews 137 reviews
58 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed March 22, 2013 via mobile

I stay here for two to three days each spring. It is a good location between the airport and downtown. The people are very friendly and helpful. You can get laundry done if that is a need. The restaraunt is okay. The breakfast is good. The lunch is okay. You can get afternoon tea. The dinner menu is somewhat limited,... More 

Was this review helpful? Yes
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Valued Guest, Thanks for your feedback about your recent stay at the Best Western Belize Biltmore Plaza Hotel. On behalf of the Management & Staff we would like to express our sincere thanks for taking the time to review our property. Hope to see you soon! More 

Toronto, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 19, 2013

Stayed here for one night. The staff were very pleasant, and the check-in was quick. Our standard room seemed quite tired. The bathtub was stained, and a leaking tub faucet left with shower with poor pressure. The toilet needed encouragement to flush, but did function. The beds were acceptable, but the pillows were rather uncomfortable. AC was good. TV worked... More 

Was this review helpful? Yes
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time out to review our hotel. We greatly appreciate the comments and suggestions of all our guests, as this allows us to make improvements or adjustments to better serve you. Your concerns regarding service and quality have been forwarded to our housekeeping manager so as to pinpoint exactly what went wrong in... More 

Burien, WA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 14, 2013

First, let me say that every employee I encountered there was very pleasant. But, the AC remote didn't work. The coffee pot was broken. And I had to put my reading glasses on in order to figure out what exactly they were serving in the breakfast buffet. They also have a sign stating that the water from the sink is... More 

Was this review helpful? Yes 1
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Thank you for your feedback about your recent stay at the Best Western Belize Biltmore Plaza Hotel and thank you for allowing us to host you during your recent stay. We apologize for not meeting your expectations in the areas you addressed, as well as service and food in our outlets. Please know that we value you as... More 

Oakville, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 8, 2013 via mobile

We stayed there for one night before going out to lighthouse reef. It was located minutes from the dock where we left from and minutes from a grocery store, the only two things we needed. It has a lovely pool and pool side bar. We had seafood ceviche for dinner which was delicious. At breakfast there were no tables so... More 

Was this review helpful? Yes
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your experience here with others. We are happy to hear that you have had a pleasant stay, and had enjoyed our food. Our Executive Chef and cooks aim to satisfy your taste buds. We truly hope to see you soon! Once again, thanks for taking the time out... More 

Spring City, TN
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 1, 2013

Stayed here 2 nights before boarding Blount "Grande Mariner" for a WONDERFUL 12 day cruise. The Best Western is a little above BW normal, with a very nice pool and deck, and surprisingly good restaurant.

Was this review helpful? Yes 1
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Valued Guest, Thanks for your feedback it was our pleasure hosting you. Please know that we value you as a customer and strive to exceed your expectations at every opportunity. Our rooms and property in general are always being updated and upgraded in order to meet the standards of our guests. Thanks once again for sharing your great experiend... More 

saskatoon
1 review
5 of 5 stars Reviewed February 16, 2013

My husband and I were warned countless times not to stay in belize city on our vacation to belize, so we were quite nervous even though our travel agent recomended this hotel. So it was a wonderful surprize to end up at such an amazing hotel. It was clean, amazing food and drinks but the people were the selling feature.... More 

Was this review helpful? Yes
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback about your recent stay with us. The management & Staff are happy to hear that we were able to meet and exceed your expectations. We truly appreciate your feedback and hope to see you in the very near future. More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 14, 2013

Everything appears very nice, however my wife went to have a shower at 4:00 PM and no hot water. I noticed I did not have a fridge, and mentioned it and they said they would get me one, it never came. Found an icemaker, it had no ice, found another one that worked.Way overpriced at $150.oo, I will be seeking... More 

Was this review helpful? Yes
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Valued Guest, Greeting from the Best Western Belize Biltmore Plaza Hotel! Thank you for sharing your experience with us. We would like you to know that we have treated this matter as a priority and we have put-in two new heaters to ensure that this does not reoccur. Also our Standard rooms does not come with a refrigerator but... More 

Portsmouth, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 20, 2013

I was here on Business in Aug 12 when Hurricane Ernesto came through. I did have some issues breakfast should have started at 06 30 but I rarely got any as my transport came before it was served. On the plus side the Staff especially Dianne the Barmaid were superb friendly and funny but not in your face, as you... More 

Was this review helpful? Yes
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Thanks for your feedback about your recent stay at the Best Western Belize Biltmore Plaza Hotel. With regards to your concerns on our A/C's, we are in process of upgrading all our rooms with new A/C units. We apologize for the inconvenience and hope that you will give us the opportunity to host you once again. More 

Calgary
Top Contributor
109 reviews 109 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 2, 2013

This hotel was our initial night, and last night, in Belize and it was fine for our family of five. A surprisingly nice pool/bar area and a restaurant right in the hotel which was key for us because we really did not relish the idea of taking our family out at night to eat in Belize City as we had... More 

Was this review helpful? Yes 3
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Valued Guest, Thanks for your feedback about your recent stay at the Best Western Belize Biltmore Plaza Hotel. On behalf of the Management & Staff we would like to express our sincere gratitude and hope to see you again sometime soon. More 

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Additional Information about BEST WESTERN Belize Biltmore Plaza Hotel

Address: Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
Phone Number:
Location: Belize > Belize District > Belize City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Belize Biltmore Plaza Hotel 3*
Number of rooms: 77
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Also Known As:
Best Western Belize City
Belize City Best Western
BEST WESTERN Belize Biltmore Plaza Hotel Belize City

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